--- title: ZeroFox Reviews meta_title: 'ZeroFox Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 166 reviews by the users' company size, role or industry to find out how ZeroFox works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 166 scale: '5' date_modified: '2026-08-01' parent_category: name: System Security url: https://www.g2.com/categories/system-security --- # ZeroFox Reviews **Vendor:** ZeroFox **Category:** [Threat Intelligence Software](https://www.g2.com/categories/threat-intelligence) **Average Rating:** 4.4/5.0 **Total Reviews:** 166 ## About ZeroFox ZeroFox is the solution used to illuminate threat actor intent, mitigate threats and exposures, remove threats from the internet, and preemptively safeguard your reputation. ZeroFox uniquely fuses the core capabilities of Cyber Threat Intelligence, Brand and Domain Protection, Attack Surface Intelligence, Executive Protection and Physical Security Intelligence in one platform packed with intelligence you’ll actually use. ZeroFox defends your business from the everyday attacks that impact revenue, erode trust, and frustrate teams by: Discovering exposed assets, brands, domains, accounts, and emerging threats Validating the risks that matter most to you and your digital estate Disrupting attacks before they harm your business, your customers, and your people Our continuous cycle—Discover, Validate, Disrupt—delivers outcomes and helps organizations achieve deeper threat contextualization, faster detection and response times, and longer-term cost savings by anticipating, understanding, and mitigating external digital threats at scale. Join thousands of customers, including some of the largest public sector organizations and leaders in finance, media, technology, retail, and healthcare, and let ZeroFox deliver timely, personal, and usable intelligence so you can stay ahead of what’s next and reclaim what’s right. ## ZeroFox Pros & Cons **What users like:** - Users find ZeroFox to be very **user-friendly** , appreciating its smooth onboarding and effective brand protection. (35 reviews) - Users appreciate the **effective brand protection** of ZeroFox, highlighting its ability to identify and combat scam sites efficiently. (32 reviews) - Users value the **real-time threat detection** of ZeroFox, enhancing their security awareness across various digital platforms. (28 reviews) - Users appreciate the **quick and effective alert notifications** from ZeroFox, enhancing daily operational efficiency and responsiveness. (23 reviews) - Users value the **quick and effective alerts** from ZeroFox, enhancing daily operations and reducing false positives. (22 reviews) - Users value ZeroFox for its **effective scam site detection** , significantly enhancing their security against threats. (22 reviews) - Users commend the **responsive and attentive customer support** of ZeroFox, enhancing their experience and satisfaction. (21 reviews) - Users value the **efficient monitoring** and takedown features of ZeroFox, ensuring brand safety and ease of use. (20 reviews) - Analytics (19 reviews) - Detection Efficiency (17 reviews) **What users dislike:** - Users are frustrated with the **inefficient alerts** of ZeroFox, experiencing delays in takedown processing and incomplete actions. (24 reviews) - Users find the **repetitive false alerts** cumbersome, requiring time-consuming manual reviews that disrupt efficiency. (16 reviews) - Users experience **slow performance** with ZeroFox, including delays in alert reporting and UI loading times. (14 reviews) - Users experience **false positive alerts** with ZeroFox, leading to time-consuming manual reviews and frustration in monitoring. (12 reviews) - Users experience issues with the **inefficient alert system** , facing delays and false positives that hinder timely responses. (11 reviews) - Users find the **excessive notifications** from ZeroFox overwhelming, complicating the prioritization of genuine threats. (10 reviews) - Users find the **inadequate reporting** features of ZeroFox limiting and desire more detailed analytics options. (10 reviews) - Limited Customization (9 reviews) - Users note **missing features** in ZeroFox, highlighting issues with alert noise, customization, and unreliable takedown success. (9 reviews) - Users face **integration issues** with ZeroFox, particularly around email and other security tool configurations. (7 reviews) ## ZeroFox Reviews ### 1. Timely, Responsive Support from the Zerofox Team **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Enterprise (> 1000 emp.) **Reviewed Date:** July 17, 2026 **What do you like best about ZeroFox?** The timely responses from the Zerofox team. **What do you dislike about ZeroFox?** The reporting tool doesn't provide meaningful insights. **What problems is ZeroFox solving and how is that benefiting you?** Zerofox aids our brand protection program by identifying high-profile infringing domains and social media pages, which are often flagged by our executive leadership team. It's a relief when I jump into the portal and see they have already been scraped into the platform and that the takedown is already in progress. ### 2. User-Friendly Console That Makes Daily Tasks Easy **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** July 19, 2026 **What do you like best about ZeroFox?** The console is user-friendly and easy to navigate. The layout is clear, and the information is presented in a way that makes day-to-day tasks straightforward. **What do you dislike about ZeroFox?** Overall, I'm satisfied with the platform. At times, investigations can take longer than expected, so any improvements to turnaround times for more complex cases would be appreciated. **What problems is ZeroFox solving and how is that benefiting you?** ZeroFox helps us identify and respond to brand impersonation targeting our organization ### 3. Strengthens Security and Provides Expert Support **Rating:** 4.5/5.0 stars **Reviewed by:** Tara D. | Enterprise (> 1000 emp.) **Reviewed Date:** April 20, 2026 **What do you like best about ZeroFox?** I use ZeroFox to help defend our business against online threat actors, and they are instrumental in strengthening our team's bandwidth through expert support. I appreciate how they provide tangible confirmation that our security controls are working, which helps maintain organizational credibility. The service confirms the existence of digital risks and helps reduce the time to stop these threats. I'm very satisfied with ZeroFox, and I find the team very personable and hardworking. **What do you dislike about ZeroFox?** I wish I had more time to refine the insights we provide **What problems is ZeroFox solving and how is that benefiting you?** ZeroFox helps defend against online threats, strengthens our team with expert support, confirms our security controls, and reduces time to stop threats. ### 4. User-Friendly, Feature-Rich Threat Detection with Excellent Support **Rating:** 5.0/5.0 stars **Reviewed by:** Gajjala R. | Cyber Security Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** October 31, 2025 **What do you like best about ZeroFox?** ZeroFox is extremely user-friendly with an intuitive interface, making it easy for both technical and non-technical users to navigate. The wide range of features, from real-time threat detection to automated remediation, allows us to address multiple security needs in one platform. Implementation was straightforward, and integration with our existing systems was seamless, enabling a smooth onboarding process. Customer support has been responsive and knowledgeable, providing quick resolution to any questions. The platform’s frequent use in our daily operations ensures we are constantly monitoring and protecting against external threats, which strengthens our security posture **What do you dislike about ZeroFox?** Occasionally, the platform produces false positives that need to be manually reviewed, which can take up a significant amount of time. Furthermore, some of the advanced reporting features would benefit from greater customization options to better address our unique operational and compliance requirements. **What problems is ZeroFox solving and how is that benefiting you?** ZeroFox effectively addresses the critical challenge of safeguarding our organization against external digital threats, including phishing attacks, brand impersonation, and malicious domain activity. With its continuous monitoring of social media, websites, and other external channels, the platform detects and alerts us in real time, enabling a swift response before problems escalate. Its seamless integration with our existing systems helps streamline workflows, and the user-friendly interface ensures that both security teams and other stakeholders can promptly act on the actionable intelligence provided. This proactive approach to threat detection has greatly reduced our exposure to reputational and financial risks, ultimately enhancing our overall security posture. ### 5. A Smart and Reliable Platform for Digital Risk Protection **Rating:** 5.0/5.0 stars **Reviewed by:** Samikari D. | SOC analyst, Enterprise (> 1000 emp.) **Reviewed Date:** November 03, 2025 **What do you like best about ZeroFox?** What I appreciate most about ZeroFox is its proactive approach to digital threat intelligence. The platform is very intuitive and provides real-time alerts that help us stay ahead of potential risks across social media, surface, deep, and dark web. The automated takedown feature is especially useful—it saves a lot of manual effort and ensures threats are addressed quickly. The dashboard is clean and easy to navigate, making it simple to monitor and respond to incidents efficiently. **What do you dislike about ZeroFox?** While ZeroFox is a powerful tool, I feel there’s room for improvement in terms of integration with other security platforms. Sometimes the customization options for alerts and reports can be a bit limited, and having more flexibility there would make it even more effective. Also, initial setup and tuning might require some time and support, especially for new users **What problems is ZeroFox solving and how is that benefiting you?** ZeroFox is helping us tackle the growing challenge of external threats across social media, surface, deep, and dark web. It identifies impersonations, phishing attempts, data leaks, and brand abuse in real time, which is crucial for maintaining our organization’s reputation and security posture. The automated takedown capabilities are a major benefit—they reduce manual workload and ensure faster response to threats. For someone in a SOC role like mine, it adds a layer of external threat intelligence that complements internal monitoring tools, helping us build a more complete and proactive defense strategy. ### 6. High-Fidelity Alerts and Excellent Support with ZeroFOX **Rating:** 4.5/5.0 stars **Reviewed by:** Bhavani Shankar P. | Security Operation Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** October 30, 2025 **What do you like best about ZeroFox?** I appreciate ZeroFox for its ability to solve critical problems related to impersonation attempts on valuable assets, helping us reduce potential lawsuits and prevent fraudulent activities. I find it incredibly valuable how ZeroFox can gather and identify impersonation of high-value targets from platforms like Facebook, YouTube, and TikTok, thereby saving us from legal complications and protecting stakeholders from fraudulent emails and interactions. I am very impressed by the high fidelity of alerts generated by ZeroFox, which predominantly report true positives with very few false positives. Its capability to distinguish between parody and fraudulent accounts where other products fail is remarkable. The features offered by ZeroFox, such as brand impersonation detection and the ability to take down fraudulent profiles with a simple request without needing to approach social media platforms, are extremely beneficial. The prompt and self-explanatory support for alert management is another aspect that stands out and simplifies our workflow considerably. Moreover, the integration with Jira Service Management is seamless, allowing us to manage alerts and investigations efficiently. **What do you dislike about ZeroFox?** I dislike the outdated interface design of ZeroFox. It feels old when compared to the modern user interfaces we see from other vendors and software types. Updating it to a more modern or retro style could enhance the user experience and increase motivation as we use it daily. **What problems is ZeroFox solving and how is that benefiting you?** I use ZeroFox for identifying and taking down impersonation attempts on valuable assets, reducing potential lawsuits and preventing fraud, which streamlines our response to threats efficiently. ### 7. Outstanding Support and Brand Protection with ZeroFOX **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Security and Investigations | Enterprise (> 1000 emp.) **Reviewed Date:** July 16, 2026 **What do you like best about ZeroFox?** The ZeroFOX support team is extremely helpful and the response time with inquiries is outstanding. The takedown services through ZeroFOX have protected our brand, executives, and assets. **What do you dislike about ZeroFox?** There are no downsides to ZeroFOX, in my opinion. **What problems is ZeroFox solving and how is that benefiting you?** Our Company has an overwhelming presence of impersonating social media profiles and domains. ZeroFOX has been crucial in removing those impersonating profiles and domains. ### 8. Easy to Manage with Great Dark Web Monitoring **Rating:** 4.5/5.0 stars **Reviewed by:** Yousif Z. | security Admin, Enterprise (> 1000 emp.) **Reviewed Date:** July 16, 2026 **What do you like best about ZeroFox?** easy tool to manage. they take care of all the take downs and alerts. dark web monitoring is great maybe if you are shopping for the right product maybe if you are shopping for the right product **What do you dislike about ZeroFox?** maybe the alert structure is little confusing and the alert severity is not as accurate **What problems is ZeroFox solving and how is that benefiting you?** dark web and social media monitoring ### 9. Zerofox overall is a great asset and tool for our company. **Rating:** 4.0/5.0 stars **Reviewed by:** Mallory A. | Global Security, Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2026 **What do you like best about ZeroFox?** I like how easy it is to learn and access. The format is built great to help with . **What do you dislike about ZeroFox?** When you request a take-down of a particular post, I believe the process could be more efficient. I also get many emails when you take something down for the same issue or reason. **What problems is ZeroFox solving and how is that benefiting you?** Zerofox is assisting in keeping our assets and employees safe. ### 10. Exceptional Threat Detection and Takedown Service **Rating:** 5.0/5.0 stars **Reviewed by:** craig.whittaker@monygroup.com W. **Reviewed Date:** February 06, 2026 **What do you like best about ZeroFox?** I appreciate how ZeroFox is great at finding scam sites, even those that use only logos instead of text, which effectively reduces the attack vector. Their Takedown service is amazing, especially with their strong partnerships with companies like Facebook, speeding up the process significantly. The onboarding experience was excellent, with the ZeroFox team handling most of the setup work, making it smooth and hassle-free. I find their service delivery to be top-notch across all functions. **What do you dislike about ZeroFox?** Sometimes the UI can take a moment to load, but I'm told it's being addressed. **What problems is ZeroFox solving and how is that benefiting you?** ZeroFox helps in detecting external threats, phishing, and scams; offers brand and executive protection, and provides dark web intelligence. Their takedown service is excellent, quickly addressing threats through strong partnerships. They also efficiently find scam sites by pictures, helping reduce attack vectors. ### 11. Quick response, reliable attention, and broad protection coverage **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Enterprise (> 1000 emp.) **Reviewed Date:** February 11, 2026 **What do you like best about ZeroFox?** I like the quick response and the attention they provide, as this gives us security. Additionally, it has a wide range of protection. **What do you dislike about ZeroFox?** Sometimes, based on our own experience, we have received numerous alerts about parked domains, but there is no action to take with these sites, which generates an excess of unnecessary notifications. At times, I have the feeling that these alerts are sent without human review, relying solely on an automated process, probably driven by artificial intelligence. **What problems is ZeroFox solving and how is that benefiting you?** It helps us solve problems related to a bad image, protecting us against negative publications, deepfakes, or phishing attempts that affect us. This not only safeguards our reputation as a company but also provides security to our customers, helping them avoid falling for frauds. ### 12. Game-Changer for Digital Risk Management **Rating:** 5.0/5.0 stars **Reviewed by:** vincent v. **Reviewed Date:** February 04, 2026 **What do you like best about ZeroFox?** ZeroFox is a game changer in the digital risk management platforms space. I really appreciate its social media monitoring capabilities. The dark web monitoring feature is particularly valuable, allowing me to see what information about the organization might be available on the dark web. This is crucial for any organization that is serious about their digital safety. When setting up ZeroFox, I found the process easy and smooth, and the technical team was the best in hand-holding. **What do you dislike about ZeroFox?** I find the ability to read and intercept WhatsApp conversations and other social media platforms lacking. These features would be critical for law enforcement entities during investigations. **What problems is ZeroFox solving and how is that benefiting you?** I use ZeroFox for social media and dark web monitoring, which helps track information about the organization on the dark web, essential for digital safety. ### 13. Expanded Visibility for Strong Brand, Domain, and Executive Protection Executive Protection **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** July 22, 2026 **What do you like best about ZeroFox?** The main value that we are gaining from ZeroFox is brand and domain protection as well as executive protection. The upsides of ZeroFox is the expanded visibility beyond our internal network. **What do you dislike about ZeroFox?** Duplicate alerts for compromised credential rules. **What problems is ZeroFox solving and how is that benefiting you?** ZeroFox is helping us protect our overall brand. ### 14. Flexible Customizations and Keyword Flagging with Zerofox **Rating:** 4.0/5.0 stars **Reviewed by:** Ryan J. | Security Officer/GSOC operator, Enterprise (> 1000 emp.) **Reviewed Date:** April 22, 2026 **What do you like best about ZeroFox?** I like all of the customizations, and you can use keywords for Zerofox to flag it for our company. **What do you dislike about ZeroFox?** The takedown process takes a rather long time and could be done faster. **What problems is ZeroFox solving and how is that benefiting you?** Their monitoring any negative feedback or threats that our company faces. This helps our company be safe and aware. ### 15. Automated Managed Takedowns with Strong Social Media & Threat Intelligence Coverage **Rating:** 4.0/5.0 stars **Reviewed by:** Erwin B. | Information Security Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** April 20, 2026 **What do you like best about ZeroFox?** Response Automated and managed takedowns (not just alerts). Visibility Strongest in Social Media, Brand, and Executive protection. Efficiency Managed services mean their team does the "heavy lifting" of validation. Scope Includes Dark Web, Surface Web, and Physical threat intelligence. **What do you dislike about ZeroFox?** Alert Noise You'll spend more time clicking "ignore" on false alarms. UI Speed Potential frustration during heavy usage or investigations. Reporting You may have to do extra manual work to make data "board-ready." **What problems is ZeroFox solving and how is that benefiting you?** ZeroFox uses AI to scan 180+ platforms (Social Media, App Stores, Domains) to find these "digital twins ### 16. Continuous, Consistent Support from the ZF Customer Success Team **Rating:** 5.0/5.0 stars **Reviewed by:** Diwakkar S. | Security Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** July 16, 2026 **What do you like best about ZeroFox?** The continuous engagement from the ZF Customer Success team helps with requests and maintains consistency in their assistance. **What do you dislike about ZeroFox?** I wish there could be good support or availability for integration with the Power BI platform. **What problems is ZeroFox solving and how is that benefiting you?** Manages the digital risk, a very good partner to have ### 17. Effortless Executive Protection with Seamless Web Monitoring **Rating:** 4.5/5.0 stars **Reviewed by:** Talia O. **Reviewed Date:** February 10, 2026 **What do you like best about ZeroFox?** I use ZeroFox to protect our executives, and it plays an extremely vital role in our day-to-day protection. I like their web monitoring and takedown processes of websites because they streamline the process for us when a website is made with an executive's information. They also send us our compromised credentials, which is extremely helpful. Setting up ZeroFox was very easy; we just had to provide information, and they set it up for us. **What do you dislike about ZeroFox?** Dont have any complaints. **What problems is ZeroFox solving and how is that benefiting you?** ZeroFox protects our executives and plays a vital role in our everyday safety. Their web monitoring and takedown processes streamline handling sites using executive info. They also send us compromised credentials, which is extremely helpful. ### 18. Strong Domain Monitoring, Takedown Support and DDW Monitoring **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** July 22, 2026 **What do you like best about ZeroFox?** The domain monitoring/takedown support, dark web/credential monitoring. **What do you dislike about ZeroFox?** The level of access to configure the platform and adjust configuration settings without submitting support tickets. **What problems is ZeroFox solving and how is that benefiting you?** Partner for handling domain takedown requests and simplifying DDW monitoring. ### 19. Detailed Insights, Seamless Brand Protection **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User | Enterprise (> 1000 emp.) **Reviewed Date:** July 20, 2026 **What do you like best about ZeroFox?** I like that ZeroFox has been able to provide detailed analysis on the findings, which offers assurance on the alerts. This means the investigator has to spend less time correlating the findings with other tools. Also, the initial setup was easy. **What do you dislike about ZeroFox?** Nothing **What problems is ZeroFox solving and how is that benefiting you?** ZeroFox helps with brand monitoring, solving brand misuse issues. It offers detailed analysis, providing assurance on alerts, reducing the time investigators spend correlating findings with other tools. ### 20. Accurate Dark Web Updates You Can Trust **Rating:** 4.0/5.0 stars **Reviewed by:** Osama A. | Cyber Security Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** April 26, 2026 **What do you like best about ZeroFox?** Darkweb updates which usually are a True positive alerts **What do you dislike about ZeroFox?** duplicated alerts as the same alert maybe recieve for multiple times **What problems is ZeroFox solving and how is that benefiting you?** helping me in darkweb montioring about credetial leaks and threat intel reports ### 21. Fantastic Search and Reporting That Keeps Getting Better **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** April 20, 2026 **What do you like best about ZeroFox?** The ability to search submissions and takedowns easily for executive staff. Additionally, the reporting, graphs, and the daily intelligence reports is fantastic. **What do you dislike about ZeroFox?** Nothing off the top of my head. The tool has gotten better, fox-gpt has gotten way better over time. **What problems is ZeroFox solving and how is that benefiting you?** Finding impersonation accounts that don't normally show up in searches, identifying impersonation accounts across various platforms that I do not have access to. Providing statistics and visualizations quickly for briefing purposes. ### 22. Automated Alert Escalation and Takedowns That Just Work **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Enterprise (> 1000 emp.) **Reviewed Date:** July 17, 2026 **What do you like best about ZeroFox?** Automated alert escalation and takedowns **What do you dislike about ZeroFox?** The dashboard could be more intuitive and scalable **What problems is ZeroFox solving and how is that benefiting you?** It assists with reducing the digital footprint of our executives to protect them from doxxing. ### 23. Essential for Brand Protection, But Needs More Granular Alerts **Rating:** 5.0/5.0 stars **Reviewed by:** Sally T. | Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** October 29, 2025 **What do you like best about ZeroFox?** ZeroFox has become a staple in the way we process. It allows us to have better visibility when it comes to brand protection, and dark web monitoring. **What do you dislike about ZeroFox?** One thing that I do believe ZeroFox could improve upon is granularity in alerts. I would like to drill further down into alerts from the dark web and see not only who the user is but how this information was captured and where it has been exposed. **What problems is ZeroFox solving and how is that benefiting you?** ZeroFox solves the need to have an ear listening on the inside. We don't have eyes everywhere and so having a tool with this functionality is imperative. Threat intelligence, fraud detection and brand protection are the main areas that ZeroFox gives us eyes into. ### 24. Effortless Brand Protection and Easy SSO Setup **Rating:** 5.0/5.0 stars **Reviewed by:** Eder R. **Reviewed Date:** February 18, 2026 **What do you like best about ZeroFox?** ZeroFox makes it very easy to set up SSO for business users, which I appreciate. The instructions on the ZeroFox website are very detailed and the steps are easy to follow. It's also very effective in helping our company track fake websites using our brands, which would be very difficult without ZeroFox. The initial setup was very easy as well. **What do you dislike about ZeroFox?** The 2 links (Single Sign-On (SSO) for the ZeroFox Platform) and (In-Platform SSO configuration) are OK. Maybe provide next steps after the 'Test SSO Instructions'. **What problems is ZeroFox solving and how is that benefiting you?** ZeroFox helps my company track fake websites using our brand, which would be difficult otherwise. ### 25. All-in-One Social, Web, and Dark-Web Threat Coverage **Rating:** 5.0/5.0 stars **Reviewed by:** Jose M. | Digital Communications Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 20, 2026 **What do you like best about ZeroFox?** Strong coverage of social, web, and dark‑web threats in one place, **What do you dislike about ZeroFox?** Alert Noise and False Positives. Manual review still required **What problems is ZeroFox solving and how is that benefiting you?** External brand and impersonation risk. Faster identification of impersonation and phishing threats ### 26. Comprehensive Threat Intel **Rating:** 3.5/5.0 stars **Reviewed by:** Patricia C. | Enterprise (> 1000 emp.) **Reviewed Date:** May 05, 2026 **What do you like best about ZeroFox?** We use ZeroFox for executive threat protection, and I really like the comprehensive information and threat intelligence it provides. This helps our organization keep our most important VIPs safe. **What do you dislike about ZeroFox?** IDX product as a separate entity. And credit freeze only available for 1 of 3 bureaus **What problems is ZeroFox solving and how is that benefiting you?** ZeroFox provides comprehensive threat intel and information, allowing our organization to keep important VIPs safe from threats. ### 27. Easy-to-Use Dashboard and Excellent Support, but Occasional False Positives **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 20, 2026 **What do you like best about ZeroFox?** Dashboard is easy to understand and user. Customer service is excellent. **What do you dislike about ZeroFox?** False positives are the only negative i have come across **What problems is ZeroFox solving and how is that benefiting you?** Removing fraudulent links and webpages ### 28. Cost-Effective and Easy to Start, but Sales Experience Needs Work **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Chemicals | Enterprise (> 1000 emp.) **Reviewed Date:** April 20, 2026 **What do you like best about ZeroFox?** A cost-effective solution that was quick and easy to get started with. **What do you dislike about ZeroFox?** The contract was confusing to complete. The sales team didn’t seem to know the products well and didn’t fully understand what they were selling us. Interface is sometimes sluggish to perform. **What problems is ZeroFox solving and how is that benefiting you?** Deep/Dark web intelligence for identifying shadow IT and spotting new web presence. It also provides threat actor intelligence, with alerting when matching items are found. ### 29. Prompt, Comprehensive Advice You Can Count On **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Luxury Goods & Jewelry | Mid-Market (51-1000 emp.) **Reviewed Date:** July 17, 2026 **What do you like best about ZeroFox?** Always prompt and comprehensive advice!! **What do you dislike about ZeroFox?** Difficulty explaining how it works correctly to management. **What problems is ZeroFox solving and how is that benefiting you?** Recognizing fraudulent sites that threaten our brand. Automated processes and globalization. ### 30. Efficient Domain Monitoring with Easy Setup **Rating:** 4.0/5.0 stars **Reviewed by:** Michelle G. | Cybersecurity Threat Intelligence Analyst **Reviewed Date:** February 12, 2026 **What do you like best about ZeroFox?** I like the format of the alert and the customization of the disruption dashboard in ZeroFox. It's a lot easier to filter domains and search previously actioned ones, which helps to update our internal reporting. Setting up ZeroFox was very easy and straightforward, thanks to ZeroFox University and the hands-on training from customer support. **What do you dislike about ZeroFox?** Sometimes it doesn't let me filter past 60 days, and I can't find domains past that time frame to check the status of their actions. **What problems is ZeroFox solving and how is that benefiting you?** ZeroFox helps us shut down fraudulent domains, making it easier to manage internal reporting with its customizable dashboard and alert system. ### 31. Zerofox’s Excellent Platform Makes Work Efficient **Rating:** 4.5/5.0 stars **Reviewed by:** Manuel A. | Cybersecurity Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** February 11, 2026 **What do you like best about ZeroFox?** Zerofox has an excellent user platform, and the way it works makes it easier to get everything done efficiently. **What do you dislike about ZeroFox?** Probably the only thing I dislike, or at least the thing I’ve noticed the least, is the repetitive alerts. **What problems is ZeroFox solving and how is that benefiting you?** The lack of visibility into the EASM makes it difficult for us to monitor our external environment and understand which issues are being presented. ### 32. Easy to Use with a Smooth Escalation and Takedown Workflow **Rating:** 5.0/5.0 stars **Reviewed by:** Stefan D. | Expert principal, Mid-Market (51-1000 emp.) **Reviewed Date:** April 08, 2026 **What do you like best about ZeroFox?** Easy to use, with a smooth escalation process and a straightforward takedown workflow. **What do you dislike about ZeroFox?** Nothing to report. Everything works fine and without any problems. **What problems is ZeroFox solving and how is that benefiting you?** A threat intelligence solution for monitoring the brand and critical individuals. ### 33. ZeroFox: Robust Digital Protection with Intuitive Interface and Real-Time Threat Intelligence **Rating:** 5.0/5.0 stars **Reviewed by:** Sree Gowri H. | Security Delivery Associate, Small-Business (50 or fewer emp.) **Reviewed Date:** October 30, 2025 **What do you like best about ZeroFox?** ZeroFox sets itself apart by delivering strong protection against digital risks, swiftly detecting and addressing threats across social media, email, and web platforms. The interface is easy to navigate, and the real-time threat intelligence gives organizations the ability to take proactive steps in safeguarding their digital assets. **What do you dislike about ZeroFox?** One issue with ZeroFox is that it occasionally produces a large number of alerts, some of which are false positives. This can make it difficult to focus on genuine threats. Furthermore, the platform's customization options for certain features could be more adaptable to better meet the unique requirements of different organizations. **What problems is ZeroFox solving and how is that benefiting you?** ZeroFox helps address major challenges related to external digital threats by monitoring and protecting against risks across social media, email, the dark web, and other online platforms. It tackles issues like brand impersonation, phishing attacks, data leaks, and fraudulent activities, helping to safeguard the organization’s reputation and sensitive information. With its real-time threat intelligence and automated remediation capabilities, ZeroFox saves time, reduces manual work, and strengthens the overall security posture, allowing the team to focus on more critical priorities ### 34. Effortless Takedown Management, But Detection and Success Rates Need Improvement **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** October 28, 2025 **What do you like best about ZeroFox?** ZeroFox handles most of the configuration and takedown actions on our behalf, but still gives us the ability to roll up our sleeves and tweak configurations as we want to. The process of taking down fraudulent websites has been outsourced, where it was handled by our Legal department in the past with high effort and varying degrees of success. **What do you dislike about ZeroFox?** The success of taking down a fraudulent site or account is unreliable. This is often out of ZeroFox's hands and a limitation of the downstream provider, but the takedown success rate seems to be much lower than was let on during the sales process, which was disappointing. We have found several fraudulent sites on our own and reported them manually to ZeroFox for takedown. I would have hoped that ZeroFox would have detected these, and have done more to engage us when we manually report things so that they can proactively improve their detection rules. The takedown interface, log of activity, and communication is confusing. **What problems is ZeroFox solving and how is that benefiting you?** The process of taking down fraudulent websites has been outsourced, where it was handled by our Legal department in the past with high effort and varying degrees of success. ### 35. Absolutely Love This Software! **Rating:** 5.0/5.0 stars **Reviewed by:** Sanket B. | Security operations analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** October 28, 2025 **What do you like best about ZeroFox?** ZeroFox provides an efficient and comprehensive platform to detect and manage impersonation threats across multiple channels. Its capabilities for tracking and initiating takedowns of fraudulent social media accounts, VIP impersonations, malicious domains, and even WhatsApp group scams have been extremely valuable for protecting our organization and stakeholders. The intuitive interface and timely alerts enable our team to respond quickly to emerging threats, significantly reducing risk exposure. **What do you dislike about ZeroFox?** While ZeroFox is highly effective, some takedown processes—especially involving certain social media platforms or domain registrars—can take longer than expected due to third-party response times. Additionally, the platform could benefit from more granular reporting and analytics features to help quantify the impact and outcomes of takedown actions over time. **What problems is ZeroFox solving and how is that benefiting you?** ZeroFox helps our SecOps team proactively identify and remediate a wide range of digital impersonation threats. This includes fake social media accounts targeting our brand or VIPs, fraudulent WhatsApp groups, and malicious domains designed to deceive stakeholders. By automating detection and streamlining takedown requests, ZeroFox significantly reduces the time and manual effort required to address these incidents. The benefits include stronger protection of our brand reputation, reduced risk of phishing and social engineering attacks, and increased trust from internal stakeholders and the public. ### 36. Good Overall Experience **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** February 10, 2026 **What do you like best about ZeroFox?** The end-to-end external threat intelligence that is attached to automatic and proactive brand protection. The ability to click a button to request a takedown of impersonating domains or other media sources. The ability to be alerted if our domains or accounts are found in dark web dumps. The API integrations with our SOAR and other platforms makes automating responses easy. **What do you dislike about ZeroFox?** The UI could be better. Specifically the search alert feature can be slow at times and not find results you might be looking for. **What problems is ZeroFox solving and how is that benefiting you?** The biggest problem ZeroFox solves for us is dark web monitoring and brand protection. ### 37. The best brand protection tool out there **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 22, 2026 **What do you like best about ZeroFox?** Zerofox is really able to tell you what is out there on the internet for your organization, and who is misusing your organization's resources **What do you dislike about ZeroFox?** Some times the disruptions sent out in the platform turn out to be vendor unrespomnsive which is really frustrating **What problems is ZeroFox solving and how is that benefiting you?** IT tells us how we are doing in the darknet, where we are exposed and who is impersonating our organization ### 38. Performs as Advertised with Excellent Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** July 16, 2026 **What do you like best about ZeroFox?** Performs as advertised. Very good support. **What do you dislike about ZeroFox?** Nothing comes to mind......................... **What problems is ZeroFox solving and how is that benefiting you?** DarkWeb and other online information applicable to our company. ### 39. Comprehensive Yet User-Friendly Security Platform **Rating:** 4.0/5.0 stars **Reviewed by:** Lino C. **Reviewed Date:** February 04, 2026 **What do you like best about ZeroFox?** I like that ZeroFox is easy to use and friendly to access. The information it provides is very complete. The brief intelligence feature is nice to have as it keeps me updated on cyber news and cyber crimes. **What do you dislike about ZeroFox?** Sometimes the information is repeated on some alerts, generating some noise. The preview information can be small at times, and the web page doesn't have a dark mode, which is harsh on the eyes. **What problems is ZeroFox solving and how is that benefiting you?** I use ZeroFox to find vulnerabilities and breaches, addressing user information leaks and brand protection, helping me focus on specific users and assets without being blindsided. ### 40. My experience of ZeroFox has been a positive one, both of the platform and their customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Ben M. | Integrity Intelligence Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 06, 2025 **What do you like best about ZeroFox?** The platform is very user-friendly and easy to navigate and, if there are any issues, then the customer service and/or technical support staff are more than accommodating in seeking solutions to questions and business needs. The sheer variety of features available to the user and the ease with which new assets, policies and other search types can be implemented and integrated into a business's workflow makes it an excellent solution for social media listening and brand protection purposes, to name just a couple. Our use case of the platform is relatively niche compared to the way other companies likely use it, but this was no impediment to us getting as much as we can out of the system and the customer success/tech support team were always on hand to assist us in getting it right for our needs. **What do you dislike about ZeroFox?** The only potential drawback I can think of in relation to ZeroFox is that there will always be new and emerging social media and other online platforms coming on the market which ZeroFox may take a little time to catch up with and incorporate into its monitoring offering. This is not the biggest criticism as it is relatively unavoidable but ZeroFox are usually pretty quick to add new platforms and sites to their repertoire. **What problems is ZeroFox solving and how is that benefiting you?** ZeroFox is assisting us across all of our various internal and external threat areas, which in turn enhances our integrity offering to both our clients and wider company colleagues. As well as implementing a global brand protection strategy earlier this year using the platform, our team has traditionally used ZeroFox as its first line of defence in threat intelligence and malicious communications management for a variety of high-profile integrity monitoring projects for some of the biggest governing bodies across the sporting ecosystem. Stats Perform hopes to continue to expand its use case going forward, incorporating additional elements and features of ZeroFox that it may not have used to date. ### 41. ZeroFox Delivers Valuable Domain Insights and Strong Credential Management **Rating:** 4.5/5.0 stars **Reviewed by:** Helian David G. | SOC coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** May 08, 2026 **What do you like best about ZeroFox?** What I like most about ZeroFox is the information it provides from certain domains or social networks. Another key feature is its user credential management system. **What do you dislike about ZeroFox?** Perhaps it takes too long to validate sponsored domains, which are critical. **What problems is ZeroFox solving and how is that benefiting you?** The problems ZeroFox solves involve direct communication with domain infrastructure to achieve takedown. ### 42. Effective Monitoring and Scaling, but Requires Improvements **Rating:** 4.0/5.0 stars **Reviewed by:** José C. | Senior Security Engineer. Incident Response. **Reviewed Date:** February 05, 2026 **What do you like best about ZeroFox?** I like the alert escalation mechanism of ZeroFox, as it allows us to focus our attention on the most urgent alerts. Additionally, the improvement tasks I have carried out have been straightforward. **What do you dislike about ZeroFox?** Sometimes, for the review of non-escalated alerts, if there are many, the interface suffers. I would also appreciate it if APT reports were made more regularly, as the current reports are not so recent. **What problems is ZeroFox solving and how is that benefiting you?** I use ZeroFox for asset monitoring, obtaining threat intelligence, receiving threat alerts, performing takedowns of malicious domains, and alerts for credential leaks. ### 43. Outstanding Experience with ZeroFox – Supportive, Flexible, and User-Focused **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** July 30, 2025 **What do you like best about ZeroFox?** What impresses us most about ZeroFox is the combination of a highly professional and genuinely friendly team with a product that keeps getting better and better. Our account manager is extremely supportive and always a pleasure to work with. The onboarding process was smooth and exceptionally well-organized. The platform itself is very intuitive, especially when reviewing findings and reports. We really appreciate how helpful and clear the reports are. It’s obvious that the ZeroFox team constantly works on improving the platform, adding new features, and actually listens to user feedback. Takedowns are straightforward and efficient, and the threat intelligence we receive is top-notch. The technical team is smart, fast, and always finds the right solution for us. All staff are willing to help, meetings are enjoyable, and it’s clear that ZeroFox puts customers first. **What do you dislike about ZeroFox?** Honestly, there’s nothing major we dislike! The only minor point is that some configuration steps seem complex – but thankfully, the ZeroFox team handles this for us in a very effective way. Overall, it’s a seamless and positive experience. **What problems is ZeroFox solving and how is that benefiting you?** ZeroFox is helping us identify and protect against threats to our organization that originate outside our network, such as phishing sites, brand impersonation, leaked credentials, and other external risks. With ZeroFox’s EASM and threat intelligence capabilities, we get clear insights into our attack surface and early warnings about potential threats. This keeps our organization safer and allows us to react quickly to security issues. The easy-to-understand findings and helpful reports make it simple for us to take action. Additionally, the automated takedown process removes malicious content fast, which reduces risk for our business. Overall, ZeroFox brings us peace of mind by helping us stay ahead of threats and protecting our brand. ### 44. Great Daily News and Data Takedowns, but UI and Email Settings Need Work **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 20, 2026 **What do you like best about ZeroFox?** Well-written daily news articles, along with efficient takedowns of company and customer data. **What do you dislike about ZeroFox?** Sometimes the UI is hard to navigate, difficulty adjusting email notifications settings, etc **What problems is ZeroFox solving and how is that benefiting you?** I work in GRC, so intel is king. Daily updates on how we should be positioning ourselves from an asset protection and DR standpoint is always helpful ### 45. Accessible and Effective in Domain Protection **Rating:** 5.0/5.0 stars **Reviewed by:** Rodrigo S. **Reviewed Date:** February 04, 2026 **What do you like best about ZeroFox?** I like the accessibility of the ZeroFox platform, as it is very intuitive and that makes monitoring easier. Additionally, the initial setup of ZeroFox was easy. **What do you dislike about ZeroFox?** The way alerts are displayed, sometimes we need more than 100 showing. Also, when you try to review previous alerts, it stays at 100 or takes you back to the beginning. **What problems is ZeroFox solving and how is that benefiting you?** I use ZeroFox for domain protection and it helps me resolve identity spoofing issues. The platform is very accessible and intuitive, which makes monitoring easier. ### 46. Helpful Support from a Team That Understands Real-World Threats **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 09, 2026 **What do you like best about ZeroFox?** Helpful customer support and a team that understands real-world threat scenarios. **What do you dislike about ZeroFox?** Some of the detections can be noisy until it’s tuned properly, so we still spend time triaging and refining rules/keywords. Once it’s dialed in it’s much better, but the initial signal-to-noise ratio could be improved **What problems is ZeroFox solving and how is that benefiting you?** It’s solving the problem of phishing and impersonation at scale by surfacing lookalike domains, spoofed accounts, and malicious content early. The benefit is fewer successful scams, faster takedowns, and less time spent manually hunting and triaging ### 47. Proactive Threat Detection with Actionable Intelligence **Rating:** 4.0/5.0 stars **Reviewed by:** Omid A. | SOC Incident Responder, Enterprise (> 1000 emp.) **Reviewed Date:** April 17, 2026 **What do you like best about ZeroFox?** 1. Proactive threat detection 2. reduced noise 3. actionable intelligence **What do you dislike about ZeroFox?** 1. cost can be high 2. steep learning curve 3. alert noise/ duplicate alerts **What problems is ZeroFox solving and how is that benefiting you?** 1.Detecting stolen credentials from malware‑infected devices 2. Brand protection and phishing takedowns 3. Early warning for customer and employee credential exposure ### 48. Zero Fox Makes Fake Account Removal Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Jamie G. | Social Media Marketing Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2026 **What do you like best about ZeroFox?** Zero fox has been so helpful in helping get fake accounts removed **What do you dislike about ZeroFox?** There are a limited number of accounts they can take down per plan **What problems is ZeroFox solving and how is that benefiting you?** They are able to identify and get fake accounts removed in a timely manner ### 49. Customizable Brand Management to Protect Customers Against Scam Websites/Profiles **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Defense & Space | Enterprise (> 1000 emp.) **Reviewed Date:** April 20, 2026 **What do you like best about ZeroFox?** It generates a significant volume of alerts based on our search criteria. The search criteria can also be customized for our protected entities. **What do you dislike about ZeroFox?** The takedown process is not always 100% accurate. The ZeroFox analysts will submit takedowns for the wrong reasons which confuses platforms hosting the content, makes the process take longer, and requires additional manual work to fix the requests. **What problems is ZeroFox solving and how is that benefiting you?** Improving brand image by reducing the volume of impersonating and scam websites associated with our brands. ### 50. Great for Tracking Topic Mentions and Assisting with Social Post Takedowns **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** February 10, 2026 **What do you like best about ZeroFox?** Helps in keeping track of what is being said about a specific topic. And like the assistance of the takedown of social posts. **What do you dislike about ZeroFox?** For what I been using it for, it has been helpful. **What problems is ZeroFox solving and how is that benefiting you?** It has been very helpful with social media listening as it helps us keep track of what's being said about our brand or a specific topic. This is beneficial, especially when it comes to reporting out on it. ## ZeroFox Discussions - [Who owns ZeroFox?](https://www.g2.com/discussions/who-owns-zerofox) - 1 comment - [How much does ZeroFox cost?](https://www.g2.com/discussions/how-much-does-zerofox-cost) - 1 comment - [Is ZeroFox safe?](https://www.g2.com/discussions/is-zerofox-safe) - 1 comment - [View ZeroFox pricing details and edition comparison](https://www.g2.com/products/zerofox/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-01+10%3A49%3A35+-0500&secure%5Bsession_id%5D=e55f4fa6-1278-479f-a53c-890152508e14&secure%5Btoken%5D=a6732fd692be02be70150ee10ea1c06d5b81ee1a7337146d939bcc030323501b&format=llm_user) ## ZeroFox Integrations - [Crisis24](https://www.g2.com/products/crisis24/reviews) - [D4H](https://www.g2.com/products/d4h/reviews) - [Datadog](https://www.g2.com/products/datadog/reviews) - [Elastic Stack](https://www.g2.com/products/elastic-stack/reviews) - [Exabeam New-Scale Platform](https://www.g2.com/products/exabeam-exabeam-new-scale-platform/reviews) - [Jira](https://www.g2.com/products/jira/reviews) - [Jira Service Management](https://www.g2.com/products/jira-service-management/reviews) - [Liferaft](https://www.g2.com/products/liferaft/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Defender for Endpoint](https://www.g2.com/products/microsoft-defender-for-endpoint/reviews) - [Microsoft Defender XDR](https://www.g2.com/products/microsoft-defender-xdr/reviews) - [Microsoft Sentinel](https://www.g2.com/products/microsoft-sentinel/reviews) - [Microsoft SharePoint](https://www.g2.com/products/microsoft-sharepoint/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [Okta](https://www.g2.com/products/okta/reviews) - [Palo Alto Networks Cortex XSOAR](https://www.g2.com/products/palo-alto-networks-cortex-xsoar/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Splunk Enterprise](https://www.g2.com/products/splunk-enterprise/reviews) - [Tines](https://www.g2.com/products/tines/reviews) - [Torq AI SOC Platform](https://www.g2.com/products/torq-ai-soc-platform/reviews) ## ZeroFox Features **Detection** - Bot Mitigation - Real-Time Monitoring - Alerts **Identification** - Monitoring - Violations **Risk Analysis** - Risk Scoring - Reporting - Risk-Prioritization **Functionality** - Monitoring - Deep Web - Monitoring - Dark Web - Analysis - Ticketing - Simple Search - Leak Source - Centralized Dashboard - Real-Time Alerts **Functionality** - Detection - Media type **Vulnerability Management - Digital Risk Protection (DRP) Platforms** - Vulnerability Assessment - Digital Footprint Mapping - Fraud Detection - Data Leak Detection - Anti-Counterfeiting - Brand Protection **Orchestration** - Security Workflow Automation - Deployment - Sandboxing **Analysis ** - Intelligence Reporting - Incident Reports **Enforcement** - Communication - Plans - Track **Vulnerability Assesment** - Vulnerability Intelligence - Contextual Data - Dashboards **Incident Response Digital Risk Protection (DRP) Platforms** - Threat Remediation - Automated Reponses - Incident Response Capabilities **Information** - Proactive Alerts - Malware Detection - Intelligence Reports **Automation** - Automated Remediation - Workflow Automation - Security Testing - Test Automation **Reporting and Analytics - Digital Risk Protection (DRP) Platforms** - Threat Trends Analysis - Risk Assessment Reports - Customizable Dashboards **Personalization** - Security Validation - Dynamic/Code Analysis **Agentic AI - Fraud Detection** - Cross-system Integration - Adaptive Learning - Decision Making **Generative AI** - AI Text Summarization - Generate Attack Scenarios - Generate Threat Detection Rules - Generate Threat Summaries **Agentic AI - Threat Intelligence** - Autonomous Task Execution - Multi-step Planning - Proactive Assistance - Decision Making ## Top ZeroFox Alternatives - [Recorded Future](https://www.g2.com/products/recorded-future/reviews) - 4.6/5.0 (225 reviews) - [Check Point Exposure Management](https://www.g2.com/products/check-point-exposure-management/reviews) - 4.6/5.0 (169 reviews) - [CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews) - 4.6/5.0 (415 reviews)