Verified User in Arts and Crafts
UA
Verified User in Arts and Crafts
Small-Business (50 or fewer emp.)
"Very easy to use (if your CSV upload is formatted correctly)"
5/5
What do you like best about ZeroBounce?

The process was relatively quick, considering the number of email addresses it had to validate. I like the thoroughness of the report and the ability to generate the AI summary. Customer support via chat was also very helpful when I encountered a confusing snafu when trying to upload the CSV file. This is a very beneficial service. Review collected by and hosted on G2.com.

What do you dislike about ZeroBounce?

I can't say this is a dislike, but I was a bit confused when I first tried uploading the CSV file. I was getting a blank popup window that never populated anything. When I eventually closed it, another small popup came up and disappeared before I could see what it said. It turned out I needed to edit the CSV file. I removed all other columns other than the email column (although this may not have been necessary, just can't have more than 1 email column). Once I realized this was causing the issue and edited the file, it uploaded fine. So maybe I would recommend a clear error message in that original popup, advising an issue with the upload and recommending to ensure the file contains only 1 email column. That would have saved time and allow me to quickly proceed without having to reach out to customer support. Review collected by and hosted on G2.com.

Response from Corina Leslie of ZeroBounce

Thanks so much for the detailed review, Lisa! We're glad to hear ZeroBounce helped improve your email deliverability and that our support team was there when you needed them.

We really appreciate your note about the upload experience. Clearer error messaging is a great suggestion, and we'll share it with our product team. Thanks again for using ZeroBounce!

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
"ZeroBounce Review: The Heavyweight of Email Verification"
4/5
What do you like best about ZeroBounce?

If I had to pick one reason to use ZeroBounce over cheaper alternatives, it's AI Email Scoring.

Most verifiers just mark "catch-all" emails (emails that accept all mail) as "Risky" or "Unknown," forcing you to either delete them (losing leads) or email them (risking bounces). ZeroBounce rates these specific emails on a 0–10 quality scale. This lets you confidently keep the high-scoring leads that other tools would have told you to throw away. Review collected by and hosted on G2.com.

What do you dislike about ZeroBounce?

My biggest gripe is that ZeroBounce is overly conservative.

To protect its 99% accuracy guarantee, it often marks valid "catch-all" emails as "Invalid" or "Do Not Mail." If you are a salesperson trying to find every possible lead, this is frustrating because you end up throwing away good contacts just because ZeroBounce is playing it too safe. You can fix this by using their AI Scoring feature, but that costs extra credits. Review collected by and hosted on G2.com.

Tim H.
TH
Tim H.
Sales Technology Solutions Analyst
"A great way to quickly process leads"
5/5
What do you like best about ZeroBounce?

I can easily build a list of 1000+ leads and quickly process which leads are a working email and which aren't. Review collected by and hosted on G2.com.

What do you dislike about ZeroBounce?

The obvious downside is that if an email is Catch-All Zerobounce will be unable to verify if the email is valid. Review collected by and hosted on G2.com.

AN
Verified User in Marketing and Advertising
"A solid email validation service for ensuring clean lists"
4.5/5
What do you like best about ZeroBounce?

ZeroBounce makes validating email lists quick, easy and worry-free. The interface is very intuitive and it's thorough list cleaning process means that my bounce rates are negligible. I consider it an essential tool for maintaining a healthy list. Review collected by and hosted on G2.com.

What do you dislike about ZeroBounce?

The process to validate the catch-all emails takes a good while, but they're not a major portion of my marketing. Review collected by and hosted on G2.com.

AN
Verified User in Consulting
"ZeroBounce Has Elevated Our Email Campaigns"
5/5
What do you like best about ZeroBounce?

The platform is fast, user-friendly, and reliable. I also appreciate the detailed breakdown of validation results, which gives us confidence that our lists are healthy and compliant. Since using ZeroBounce, our bounce rates have dropped, and our campaigns are reaching the audiences we intend them to reach. Review collected by and hosted on G2.com.

What do you dislike about ZeroBounce?

There is nothing that I Dislike about this platform. Review collected by and hosted on G2.com.

AN
Verified User in Renewables & Environment
CEO
Small-Business (50 or fewer emp.)
"Reliable solution, but not the best pricing."
4/5
What do you like best about ZeroBounce?

Zerobounce works really well and is easy to implement. It's a very focused solution and a great starting point. Our team was struggling with an massive influx of spam emails being submitted on our website form as a result of PMAX campaigns on Google Ads. The ZeroBounce email verification functionality stopped that problem dead in its tracks. Not a single invalid email has passed through after implementing ZeroBounce and our lead quality improved significantly. Review collected by and hosted on G2.com.

What do you dislike about ZeroBounce?

While the solution is very effective, their pricing is not competitive compared to comparable solutions like NeverBounce. We are a smaller website, so it would be nice if ZeroBounce had better pricing for less credits used (currently 2,000 credits per month is their minimum). Review collected by and hosted on G2.com.

Response from Corina Leslie of ZeroBounce

Thank you so much for your detailed feedback! We're thrilled to hear ZeroBounce helped you stop fake emails and improve your lead quality. That kind of impact is exactly what we strive for.

We hear you on the pricing, especially for smaller sites with lighter usage. Your input is really valuable as we're evaluating ways to make our pricing more flexible. Thanks again for choosing us, we appreciate it!

Andy K.
AK
Andy K.
"One of the best email validation tools around"
5/5
What do you like best about ZeroBounce?

We love using Zerobounce since the email validation tools are very accurate. These days the email service providers are very particular about using clean lists. If you get high bounce rates, you'll burn your domains. Plain and simple. That's why it's so important to use a great email validation too. That's why we chose Zerobounce, because it works the best. Review collected by and hosted on G2.com.

What do you dislike about ZeroBounce?

Nothing that I dislike so far, but it can get expensive if you're doing large lists. Review collected by and hosted on G2.com.

AN
Verified User in Information Technology and Services
"Highly Effective and Easy-to-Use Email Verification Tool"
5/5
What do you like best about ZeroBounce?

Accuracy: ZeroBounce does a fantastic job of identifying invalid, disposable, and temporary emails, making email lists cleaner and more reliable.

API Integration: For people who want to automate the process, the API integration is smooth and allows seamless integration with other systems. Review collected by and hosted on G2.com.

What do you dislike about ZeroBounce?

Pricing: It’s a bit on the pricier side compared to some other email validation tools, especially for smaller businesses or those who need to validate lists frequently. Pricing is based on the number of emails, so it can add up. Review collected by and hosted on G2.com.

Response from Corina Leslie of ZeroBounce

Thank you for your detailed review! We’re delighted to hear ZeroBounce’s accuracy and API integration have helped you maintain clean, reliable lists and protect your sender reputation. We appreciate your note on pricing. If you’re looking for more value, you might want to explore ZeroBounce ONE, our subscription that bundles all of our tools into one plan: https://www.zerobounce.net/zerobounce-one

AN
Verified User in Consulting
"ZeroBounce is amazing."
4.5/5
What do you like best about ZeroBounce?

I really like how the credits never expire and how easy the interface is to use. I've also noticed that it takes a really long time for my old leads to you know, expire and go away. So I have enough time to save them into my system. So I'm very pleased with that. Review collected by and hosted on G2.com.

What do you dislike about ZeroBounce?

I guess zero bounce I've noticed is maybe a little bit more expensive than the others. But other than that, I really don't have any complaints with it. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
"Zerobounce's email validations are insanely helpful."
4/5
What do you like best about ZeroBounce?

Zerobounce is how I validate businesses for my email campaign. The pay per verfication is cheap and its good. I was able to immediatly drop email bounces <1%. Cheap and quick is why I choose them. They also are simple to use and can easily be hooked up with tools like zapier. Review collected by and hosted on G2.com.

What do you dislike about ZeroBounce?

I can't really come up with something. If I HAD too I would say API limits, but that's because my agency uses it at a high rate. This is not an issue for 99% of zerobounce users. Review collected by and hosted on G2.com.