AI

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

5/23/2019

"Zephyr"

4.5/5

What do you like best about Zephyr Enterprise?

Its a good tool for testing and used with JIRA as plugin Review collected by and hosted on G2.com.

What do you dislike about Zephyr Enterprise?

Sometimes it takes a longer period to respond Review collected by and hosted on G2.com.

UF

Verified User in Financial Services

Small-Business (50 or fewer emp.)

4/17/2019

"Zephyr is an effective tool for software issue tracking and test suite management."

4.5/5

What do you like best about Zephyr Enterprise?

I like the test suite management feature best about Zephyr. Review collected by and hosted on G2.com.

What do you dislike about Zephyr Enterprise?

It does not allow for easy integration with automation tests. Review collected by and hosted on G2.com.

Recommendations to others considering Zephyr Enterprise:

Please be sure to test out Zephyr first before deciding to replace your current system.

I'm glad I made that switch to Zephyr. Review collected by and hosted on G2.com.

What problems is Zephyr Enterprise solving and how is that benefiting you?

It makes it easy for me to stay on top of feature testing and tracking. The test suite management definitely helped me and my team in making sure that all QA activities have been accounted for. Review collected by and hosted on G2.com.

EA

Verified User in Accounting

Small-Business (50 or fewer emp.)

5/22/2019

"Review "

4.5/5

What do you like best about Zephyr Enterprise?

Great tool helped us through our reporting visibility and test case management Review collected by and hosted on G2.com.

What do you dislike about Zephyr Enterprise?

None

Implemented quickly within company Review collected by and hosted on G2.com.

MG

Miguel G.

Project Manager

Telecommunications

Mid-Market (51-1000 emp.)

4/9/2019

"Use Zephyr for test cases in an Engineering "

5/5

What do you like best about Zephyr Enterprise?

Ability to relate test cases to Jira tickets (especially requirements and bugs). Review collected by and hosted on G2.com.

What do you dislike about Zephyr Enterprise?

Sometimes, test cases can flood projects and it's difficult to separate software tickets from test tickets. Review collected by and hosted on G2.com.

AT

Verified User in Telecommunications

Small-Business (50 or fewer emp.)

5/24/2019

"QA engineer (11 years of experience)"

4/5

What do you like best about Zephyr Enterprise?

Test cases and folders structure

Ability to link test cases and defects Review collected by and hosted on G2.com.

What do you dislike about Zephyr Enterprise?

Lack of prioritization

Issues with the speed (cloud version) Review collected by and hosted on G2.com.

LH

Liz H.

Test Manager

Information Technology and Services

Small-Business (50 or fewer emp.)

12/5/2018

"Basic and efficient test management tool"

3.5/5

What do you like best about Zephyr Enterprise?

-Very easy to implement

-Provides good reporting Review collected by and hosted on G2.com.

What do you dislike about Zephyr Enterprise?

-Bulk editing of test scripts isn't always the easiest

-Can clutter Jira without sufficient configuration knowledge of Jira Review collected by and hosted on G2.com.

UF

Verified User in Financial Services

Enterprise (> 1000 emp.)

4/9/2019

"Great for Test Case management!"

4.5/5

What do you like best about Zephyr Enterprise?

Great way to organize test cases and provide reuse. Teams currently use a lot of spreadsheets, and spend a lot of time rewritting common test cases. Review collected by and hosted on G2.com.

What do you dislike about Zephyr Enterprise?

Missing BDD (saw a demo that says an integration is coming) Review collected by and hosted on G2.com.

EO

Verified User in Online Media

Small-Business (50 or fewer emp.)

5/23/2019

"Tools to manage your QA pipeline "

4.5/5

What do you like best about Zephyr Enterprise?

Create a pipeline and reuse it every time, no need to reinvent your pipeline every time you run it Review collected by and hosted on G2.com.

What do you dislike about Zephyr Enterprise?

the user interface is a bit confusing where to find what Review collected by and hosted on G2.com.

OB

Oscar B.

Senior Release Engineer

Enterprise (> 1000 emp.)

12/14/2018

"Very good for metrics results inside Jira Project"

5/5

What do you like best about Zephyr Enterprise?

I like it cause whenever you want to watch the metrics from your project you can see always the information reliable and all about your test execution. Review collected by and hosted on G2.com.

What do you dislike about Zephyr Enterprise?

Sometimes it is a little bit slow or bit of confusion when trying to find a custom field Review collected by and hosted on G2.com.

SK

Scott K.

Mid-Market (51-1000 emp.)

7/25/2018

"It works, plenty of room for improvement"

3.5/5

What do you like best about Zephyr Enterprise?

Integrates well with JIRA, and it adds developer functionality in a way that doesn't required reinventing the wheel. Review collected by and hosted on G2.com.

What do you dislike about Zephyr Enterprise?

The API (ZAPI) is a separate product (two things to pay for, two things to maintain) and it doesn't work over https yet. The permissions are kind of hard to work with. Review collected by and hosted on G2.com.

Recommendations to others considering Zephyr Enterprise:

If you are using JIRA, then Zephyr makes sense for testing. It offers a lot of features, but the documentation could always be better. We have been using it for a year or so and we like it enough to keep it, but we are regularly modifying it to work better as we figure it out. Also, if you want to use the API, remember you will have to purchase ZAPI separately and it doesn't currently have https support. Review collected by and hosted on G2.com.

What problems is Zephyr Enterprise solving and how is that benefiting you?

We used to set up and run tests in a 3rd party application which required developers to use multiple applications to track everything. Now we can do it all in JIRA. Review collected by and hosted on G2.com.