--- title: Zenzap Reviews meta\_title: 'Zenzap Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 91 reviews by the users' company size, role or industry to find out how Zenzap works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 91 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # Zenzap Reviews & Product Details Visit Website Zenzap is the professional work chat app trusted by 10,000+ businesses worldwide. Other team communication tools make you choose between something your team will actually use and something your business can control. Zenzap gives you both: as easy to use as texting, with the security and admin control that businesses need. Every employee can use it from day one without training or complicated setup. And that sits on top of everything a business actually needs: - Clear separation between work and personal life - Complete ownership of your company data - Full structure and control across the organization - Integrations with 5,000+ business tools When someone leaves, you remove their access in one click and everything stays with your business. That's what it means to finally have a work chat that works for everyone. * * * Product Website Zenzap Seller [Zenzap](https://www.g2.com/sellers/zenzap) Discussions [Zenzap Community](https://www.g2.com/products/zenzap/discuss) Languages Supported English Solution Type All-in-One Overview by Michal Voliovitch Show More ## Pricing Pricing provided by Zenzap. ### Free $0.00 [ View More Pricing Information ](https://www.g2.com/products/zenzap/pricing) ## Zenzap Integrations (8) What do users say about integrations? Verified by Zenzap [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") 7shifts ](https://www.g2.com/products/7shifts/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Apple iOS ](https://www.g2.com/products/apple-ios/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Asana ](https://www.g2.com/products/asana/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Google ](https://www.g2.com/products/google-google/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Google Workspace ](https://www.g2.com/products/google-workspace/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Shopify ](https://www.g2.com/products/shopify/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Toast ](https://www.g2.com/products/corel-toast/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zapier ](https://www.g2.com/products/zapier/reviews) Show More IF Ivana F. Missionary- Campus Leader Small-Business (50 or fewer emp.) 7/28/2026 "Truly has increased our professionalism & communication!" 4/5 What do you like best about Zenzap? Zenzap has been very helpful for us as an organization to have good work life balance because of the “working hours” feature. It also offers lots of features such as poles, group text, to do list and the ability to download documents or links for those in the group to see. It’s really helped organization and operate more professionally. Review collected by and hosted on G2.com. What do you dislike about Zenzap? For me, the biggest struggle I’ve had using Zenzap, has been the inability to call people through the app. However, I saw on a recent update that they’re now adding this feature! Review collected by and hosted on G2.com. What problems is Zenzap solving and how is that benefiting you? Zenzap is adding the calling feature! This will be really helpful for our team and the ease of our communication between one another Review collected by and hosted on G2.com. Show More Response from Michal Voliovitch of Zenzap [Editedit](https://www.g2.com/survey_responses/zenzap-review-13179306/official_response/edit) Thank you so much for this, it genuinely made our day! 🎉 We love hearing that working hours has made a real difference for your team's work-life balance, and it's great that polls, group chats, to-do lists, and file sharing are helping you stay organized and operate more professionally. That's exactly what we set out to build Zenzap for. Also, good news: calling is already live! You can do both voice and video calls directly from Zenzap now, so your team should be able to jump right in. Would love to hear how it works for you. Thanks again for taking the time to share this - it means a lot to us! 🙌 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Imperial A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Imperial A.") IA Imperial A. Curriculum Director Small-Business (50 or fewer emp.) 4/29/2026 "Seamless Team Communication with Clear To‑Do Lists That Boost Productivity" 5/5 What do you like best about Zenzap? It connects staff seamlessly, supports text, images, videos, links and files, strengthens communication, and offers clear to‑do lists that boost productivity. Review collected by and hosted on G2.com. What do you dislike about Zenzap? Folders are personal only, so they don’t sync or share across the team. Review collected by and hosted on G2.com. What problems is Zenzap solving and how is that benefiting you? Zenzap streamlines our internal communication by keeping team discussions organised and clearly separated from personal messaging. It also supports HR by making it easy to collect and store staff contact information, such as phone numbers and emails. The platform maintains a reliable record of all conversations, which helps with transparency and follow‑up. Its to‑do list features ensure tasks stay on track and that everyone is aligned on priorities. Review collected by and hosted on G2.com. Show More Response from Michal Voliovitch of Zenzap [Editedit](https://www.g2.com/survey_responses/zenzap-review-12718210/official_response/edit) Thank you so much for your review- we really appreciate you taking the time to share your experience! We’re glad to hear that Zenzap is helping your team stay connected and productive, especially with seamless communication and built-in to-dos. That’s exactly what we aim to deliver. Regarding folders, thank you for calling that out. We understand how valuable shared organization can be for teams, and this is something we’re actively exploring. Your feedback is incredibly helpful as we continue to improve the product. Thanks again for your feedback, we truly appreciate it! Current UserValidated ReviewerSource: Organic KB Kieran B. Small-Business (50 or fewer emp.) 5/8/2026 "Centralised Communication, Needs Minor Refinements" 4.5/5 What do you like best about Zenzap? I think Zenzap's functionality is very good, with everything in one platform. I like that multiple groups can be created for different topics of conversation. You can add to-do lists, attachments, and the relevant people involved, which is really handy. The setup was good and quite self-intuitive, similar to WhatsApp's layout and features, which helps since many people already use it naturally. Review collected by and hosted on G2.com. What do you dislike about Zenzap? Some of the functionality just probably needs fine tuning with regards to the software. It can be a bit messy. On the thread, particularly when to-do lists are added, and you often could duplicate messages that have already been there. Review collected by and hosted on G2.com. What problems is Zenzap solving and how is that benefiting you? Zenzap combines multiple communication channels like WhatsApp and email into one platform, making conversations easily accessible and reducing confusion. Review collected by and hosted on G2.com. Show More Response from Michal Voliovitch of Zenzap [Editedit](https://www.g2.com/survey_responses/zenzap-review-12783077/official_response/edit) Thanks so much for taking the time to write this, it genuinely means a lot to hear that the all-in-one setup, topic-based groups, and the to-do lists, are landing the way we hoped, and that Zenzap felt intuitive right from the start. Validated ReviewerSource: Organic ![Verified User in Religious Institutions](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Religious Institutions") AR Verified User in Religious Institutions Small-Business (50 or fewer emp.) 7/28/2026 "Intuitive Organization with Clear Topic Groups and To-Dos" 4.5/5 What do you like best about Zenzap? I love how intuitive the app is and how it helps us stay organized with topic groups and to-dos. It keeps everything clear and easy to manage. Review collected by and hosted on G2.com. What do you dislike about Zenzap? The interface can be a bit buggy at times, and I find it difficult to create organization-wide to-do lists. Also, pings everyone in the group if a task is completed or deleted, and that should be optional. Review collected by and hosted on G2.com. What problems is Zenzap solving and how is that benefiting you? We needed a communication tool for all the staff to exchange ideas and keep workflows organized. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite TG Teresa “T-Bird” G. Owner Small-Business (50 or fewer emp.) 12/4/2025 "Fosters Team Community and Connection Instantly" 5/5 What do you like best about Zenzap? We have been truly impressed by the sense of community that Zenzap has fostered within our team. The effect was almost immediate—our staff began interacting more, offering each other advice, sharing tips, and expressing appreciation. It has made a noticeable difference in how we connect and support one another. Review collected by and hosted on G2.com. What do you dislike about Zenzap? There’s very little I dislike about Zenzap, but I do wish it offered a few basic text formatting options, such as bold and italics. Additionally, having the ability to pin posts within chats would be extremely useful, especially for highlighting important topics in our more active conversations. Review collected by and hosted on G2.com. What problems is Zenzap solving and how is that benefiting you? Since we introduced the “Subs” chat, it has become much easier to identify when we need substitutes and fill those needs for our hosts. The team practically handles the process for us, which has been a huge help. As a result, our scheduler now has more time to focus on other tasks, which is a tremendous benefit. Review collected by and hosted on G2.com. Show More Response from Michal Voliovitch of Zenzap [Editedit](https://www.g2.com/survey_responses/zenzap-review-12048754/official_response/edit) This one made our day, honestly. Hearing that the sense of community kicked in almost immediately, staff trading advice, tips, and appreciation with each other is exactly the kind of ripple effect we hope Zenzap creates, and it's incredibly rewarding to see it actually playing out on your team. And the "Subs" chat story is fantastic - that's such a great example of the platform just quietly doing the work, freeing up your scheduler to focus on what actually needs their attention. Love that. Thank you for taking the time to share this - reviews like yours that remind us why we built Zenzap this way. Current UserValidated ReviewerSource: Organic ![Vince F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vince F.") VF Vince F. Head of Sales and Marketing Small-Business (50 or fewer emp.) 12/4/2025 "Effortless Team Communication and Collaboration with Zenzap" 4/5 What do you like best about Zenzap? We moved our entire internal comms over to Zenzap from Whatsapp and haven’t looked back. The ability to combine real-time chat with task management, file sharing, and topic-based threads has made a huge difference to how our team communicates — especially across multiple countries. What stands out most is how easy it is to get started. The interface is clean and intuitive, even for less tech-savvy staff. Features like shared file tabs, structured group chats, and the built-in to-do functionality make it feel like a smart mix of WhatsApp, Slack, and Trello in one. We use it daily across departments — from sales and cast coordination to live show night support — and being able to separate chats by topic has genuinely reduced noise and improved response times. Review collected by and hosted on G2.com. What do you dislike about Zenzap? The only reason it’s not a 10 is the support side. We’ve experienced a couple of service interruptions recently with no proactive communication, and emails to support often go unanswered. It’s the one area that needs improvement — especially for business users relying on the platform daily. Review collected by and hosted on G2.com. What problems is Zenzap solving and how is that benefiting you? Zenzap is solving our biggest internal communications challenges: scattered messages, missed updates, and zero visibility on follow-ups. Previously, we relied heavily on WhatsApp group chats, which quickly became noisy, unstructured, and hard to manage — especially across multiple locations and teams. Review collected by and hosted on G2.com. Show More Response from Michal Voliovitch of Zenzap [Editedit](https://www.g2.com/survey_responses/zenzap-review-12046834/official_response/edit) Wow, thank you for this - genuinely. Hearing that moving your entire internal comms over made this much of a difference, especially across multiple countries and departments, from sales to live show night support, is exactly the kind of impact we're chasing. The way you described it as a mix of real-time chat, task management, and structured threads cutting through the noise is honestly great to read. On support thanks for flagging this, because it's not what we want for a team relying on us daily. We actually do have 24/7 support, and Shelly from Zenzap is always available to help directly - you can write to her directly on Zenzap, so please don't hesitate to reach out to her if anything comes up again. Current UserValidated ReviewerSource: Organic ![Stefanie C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stefanie C.") SC Stefanie C. Director Small-Business (50 or fewer emp.) 12/4/2025 "Promising Features, But Reliability Issues Forced Us Back to WhatsApp" 1.5/5 What do you like best about Zenzap? The ideas Zenzap has are great. I was particularly keen on being able to set my notification hours as I have issues with my team messaging me at all hours meaning I can never switch off from work. Support was always on hand to try to help resolve issues quickly. Review collected by and hosted on G2.com. What do you dislike about Zenzap? We had to give up using Zenzap as some of our team has older mobiles that wouldn’t update to a recent enough iOS version to install it. We had huge issues with messages being stuck in sending mode and never coming through so it caused a lot of communication breakdowns. Team members had been extremely reluctant to move over from WhatsApp and it took a lot of work to convince them, only to find the platform glitchy and look rather silly when we had to revert back to WhatsApp because of the constant issues. The ideas behind the app are good and we’d consider it again if the issues were resolved in future but for now we need a fully functional group chat. Review collected by and hosted on G2.com. What problems is Zenzap solving and how is that benefiting you? If it worked properly the ability to choose notification hours would have been great Review collected by and hosted on G2.com. Show More Response from Michal Voliovitch of Zenzap [Editedit](https://www.g2.com/survey_responses/zenzap-review-12045582/official_response/edit) Dear Stefanie, Thank you for taking the time to share your feedback. We’re sorry to hear about the challenges you experienced. We understand how disruptive message delivery issues can be. We’ve released a new version of Zenzap that ensures reliability, message delivery, speed, and overall performance. We’ve also expanded device compatibility to better support teams with older devices. We truly appreciate your positive comments about our ideas and support team, and we’d be happy to show you the latest version if you’d be open to taking another look. Your feedback has directly helped us improve the product. Thank you again for considering Zenzap, and we hope to have the opportunity to earn your trust in the future. Best regards, The Zenzap Team Current UserValidated ReviewerSource: Organic ![Amanda N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Amanda N.") AN Amanda N. Wellness/Tanning Salon Owner Small-Business (50 or fewer emp.) 11/19/2025 "ZenZap: The Ultimate Solution for Organized, Secure Team Communication" 5/5 What do you like best about Zenzap? ⭐️⭐️⭐️⭐️⭐️ ZenZap has been an absolute saving grace for our small business. It’s taken all of our internal communication, intellectual property, protocols, policies and scheduling—and put it in one secure, organized place. The ability to create specific chat spaces for events, policies, procedures, and day-to-day team communication keeps everything streamlined and easy to revisit. Nothing gets lost anymore, and everyone stays aligned without the constant back-and-forth. One of the biggest highlights has been the support. Shelly has been incredible—always right there with me whenever I have questions about features or need help setting something up. Her responsiveness and knowledge make the experience feel even more seamless. Switching to ZenZap has genuinely been one of the best business decisions we’ve made. If you want clarity, organization, and safe internal communication that actually works in your big or small business, ZenZap is it! 💯 Review collected by and hosted on G2.com. What do you dislike about Zenzap? Would be great to have the option of a larger font or better contrast for us business owners ages 40+ haha Review collected by and hosted on G2.com. What problems is Zenzap solving and how is that benefiting you? Zenzap has been fantastic for helping me keep all of our business communications in one place and well organized. It really streamlines everything. Review collected by and hosted on G2.com. Show More Response from Michal Voliovitch of Zenzap [Editedit](https://www.g2.com/survey_responses/zenzap-review-11975036/official_response/edit) Hearing that Zenzap turned scattered internal comms, IP, protocols, and scheduling into one secure, organized place with nothing slipping through the cracks anymore is exactly the relief we want any businesses to feel. "Best business decisions we've made" is just about the best thing you could've said to us. And we're passing your kind words straight to Shelly- she'll be thrilled. Having her be that responsive, knowledgeable presence whenever you need her is exactly what we want support to feel like, so thank you for calling that out specifically. On font size and contrast - fair point, and a genuinely useful one. We'll flag it for the team. Thank you for trusting us with something as important as your business communication. Current UserValidated ReviewerSource: Organic ![Saim S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Saim S.") SS Saim S. Accounts assistant Mid-Market (51-1000 emp.) 7/28/2026 "Great To-Do Lists, GDPR Compliance, and Task Tracking" 4/5 What do you like best about Zenzap? To-do list, GDPR compliance, and task tracking. Review collected by and hosted on G2.com. What do you dislike about Zenzap? more rush than telegram or whatsapp, should be stable, Review collected by and hosted on G2.com. What problems is Zenzap solving and how is that benefiting you? tasks tracking Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") GH Verified User in Hospital & Health Care Small-Business (50 or fewer emp.) 5/13/2026 Guest users or non-business users of the software, not included in G2 scores. "Centralised Communication, needs minor refinements" 4.5/5 What do you like best about Zenzap? Functionality is good where everything is on one platform. Being able to have multiple groups for different topics is definitely an advantage. The to-do-lists, attachments and adding the relevant members to different groups is beneficial. Review collected by and hosted on G2.com. What do you dislike about Zenzap? Some of the functionality possibly needs fine tuning. Can look a little untidy on threads, especially where the to-do-lists are Review collected by and hosted on G2.com. What problems is Zenzap solving and how is that benefiting you? It allows all communication to be documented in one place. Easy to look through certain topics as it allows different subjects to be opened simultaneously, allowing each to have the relevant group members only. Review collected by and hosted on G2.com. Show More Response from Michal Voliovitch of Zenzap [Editedit](https://www.g2.com/survey_responses/zenzap-review-12804039/official_response/edit) Thanks so much for this- we're really glad the centralized setup is doing what it's meant to, with the multi-group structure, to-do lists, attachments, and member tagging all pulling their weight for your business. And the way you described being able to keep different subjects open simultaneously with only the relevant people in each one, that's exactly the kind of clarity we're aiming for. Also, feedback like yours with the specifics helps us prioritize new features and development. Thank you for the thoughtful review - really appreciate you taking the time. Current UserValidated ReviewerSource: Organic ## Pricing Options Pricing provided by Zenzap. ### Free $0.00 ### Pro $3.00 1 User Per Month ### Business+ $8.00 1 User Per Month [ View More Pricing Information ](https://www.g2.com/products/zenzap/pricing) ##### ##### Zenzap Features Communication In-App Messaging Automation Workflows Customization Data repository Administration Permissions Procedures Remote Work Project management Task Prioritization Dependencies Planning [ View More Features ](https://www.g2.com/products/zenzap/features) ## Top-Rated Alternatives [ ![Slack](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Slack") Slack 4.5/5(39,261) ](https://www.g2.com/products/slack/reviews) [ ![ClickUp](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ClickUp") ClickUp 4.6/5(13,673) ](https://www.g2.com/products/clickup/reviews) [ ![monday AI Work Platform](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "monday AI Work Platform") monday AI Work Platform 4.7/5(17,114) ](https://www.g2.com/products/monday-com/reviews) [ View All Alternatives ](https://www.g2.com/products/zenzap/competitors/alternatives) ##### Categories on G2 [Business Instant Messaging](https://www.g2.com/categories/business-instant-messaging)[Work Management](https://www.g2.com/categories/work-management)[Project Collaboration](https://www.g2.com/categories/project-collaboration) [Business Instant Messaging](https://www.g2.com/categories/business-instant-messaging)[Work Management](https://www.g2.com/categories/work-management)[Project Collaboration](https://www.g2.com/categories/project-collaboration)[Live Chat](https://www.g2.com/categories/live-chat)[Employee Communications](https://www.g2.com/categories/employee-communications)[Clinical Communication and Collaboration](https://www.g2.com/categories/clinical-communication-and-collaboration)[Other Collaboration](https://www.g2.com/categories/other-collaboration) [Show MoreShow Less](javascript:void(0);) ##### Explore More [What document database platforms support multi-region replication and automatic failover for a team building a globally distributed application with strict latency requirements?](https://www.g2.com/discussions/what-document-database-platforms-support-multi-region-replication-and-automatic-failover-for-a-team-building-a-globally-distributed-application-with-strict-latency-requirements)[What is the most affordable property management software for SMBs?](https://www.g2.com/discussions/what-is-the-most-affordable-property-management-software-for-smbs)[Which admissions and enrollment management platforms prevent application bottlenecks during peak periods?](https://www.g2.com/discussions/which-admissions-and-enrollment-management-platforms-prevent-application-bottlenecks-during-peak-periods) [AgencyBloc AMS+ vs NextAgency for an independent agency comparing life and health insurance agency management software: which gives the better combination of commission tracking, client management, and compliance reporting without requiring a dedicated IT team?](https://www.g2.com/discussions/agencybloc-ams-vs-nextagency-for-an-independent-agency-comparing-life-and-health-insurance-agency-management-software-which-gives-the-better-combination-of-commission-tracking-client-management-and-compliance-reporting-without-requiring-a-dedicated-it-tea)[Best employee intranet software](https://www.g2.com/discussions/what-is-the-best-employee-intranet-software)[Pros and Cons Details](https://www.g2.com/products/zenzap/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)