Patti L.
PL
Patti L.
Senior Associate Director - Quantitative Research
Mid-Market (51-1000 emp.)
"Effortless Training with Room for Improvement"
4/5
What do you like best about Zensai?

I love how Zensai puts all my training in one spot, making it incredibly convenient. I really appreciate its ease of use, which makes interacting with the software not a chore. The way trainings flow easily through Zensai is something I find works particularly well. Review collected by and hosted on G2.com.

What do you dislike about Zensai?

Zensai is very repetitive and can be exhausting to use at times Review collected by and hosted on G2.com.

AB
Akshat B.
Senior Analyst
Mid-Market (51-1000 emp.)
"Seamless Teams Integration Makes Learning Effortless"
4.5/5
What do you like best about Zensai?

The most helpful thing is the integration with Teams, making it easier to access the learning modules without leaving the work platforms. The platforms help us track the progress effortlessly and saves me overall time because of the structured modules Review collected by and hosted on G2.com.

What do you dislike about Zensai?

Loading time is a bit slow and sometimes there are too many things happening on the screen which makes it difficult to navigate. The notification regarding deadlines can be streamlines a bit. Review collected by and hosted on G2.com.

Verified User in Oil & Energy
UO
Verified User in Oil & Energy
Enterprise (> 1000 emp.)
"Automation Specialist"
3.5/5
What do you like best about Zensai?

I appreciate that the table of contents is located on the left side, allowing me to see all the topics covered and the estimated time for each one. Navigating between topics is very easy, and I can move to any section as needed without any trouble. Review collected by and hosted on G2.com.

What do you dislike about Zensai?

Zensai provides a straightforward and uncluttered interface, making it easy to use. However, I find it somewhat restrictive when attempting to customize learning paths or connect with more sophisticated workflows. Although it serves basic training requirements well, I believe it would be improved by offering greater flexibility and more advanced features. Review collected by and hosted on G2.com.

BW
Ben W.
Instructional Designer
Manufacturing
Enterprise (> 1000 emp.)
"Effortless Content Uploading and Management"
4/5
What do you like best about Zensai?

The ease of uploading and managing content. Review collected by and hosted on G2.com.

What do you dislike about Zensai?

The reporting is not customizable and rigid. Review collected by and hosted on G2.com.

Response from Anne Droß of Zensai

Hi Ben,

thank you so much for sharing your feedback with us, we really appreciate you taking the time. It’s great to hear that you’re finding content uploading and management in Learn365 easy to use, that’s exactly the experience we aim for.

We also understand your concerns around the flexibility of reporting. That’s valuable feedback, and we know how important it is to have reporting that truly fits your needs, so we’ll definitely take this into account as we continue to improve.

It’s fantastic to hear that you’re working with Power BI in combination with our products, that’s a powerful setup. If you ever want to explore more customization options or need support along the way, please don’t hesitate to reach out. We’re always here to help you get the most out of the platform.

Thanks again for sharing your experience and for being part of the Zensai journey.

Anne

Verified User in Civil Engineering
AC
Verified User in Civil Engineering
Mid-Market (51-1000 emp.)
"User-Friendly, Modern LMS with Exceptional Support"
5/5
What do you like best about Zensai?

What I appreciate most about Zensai is how user-friendly it is for our employees. Prior to selecting Zensai, our L+D team evaluated several different LMS platforms, and Zensai stood out as the most modern and adaptable option. The customizability and Teams integration feature made Zensai the most promising choice for utilization in our employee's daily workflows, which was a priority for us.

Additionally, our customer success manager (Courtney Van Nostrand) has been outstanding. She has played a key role in our implementation, and overall success, always responding promptly to my numerous questions and consistently helping us find solutions to our unique challenges and needs. The transition from our previous LMS to Zensai wouldn't have been as seamless without Courtney's guidance! Review collected by and hosted on G2.com.

What do you dislike about Zensai?

I am not pleased that we are currently encountering a unique challenge with accessing the Automation Center, though I recognize this is not a common problem when using Zensai as a learning management system. Like other reviewers, there are little to no features/problems that I dislike about Zensai, but there are features or solutions I hope to see introduced. For instance, I wish there were a way to ensure users watch a required portion of training videos that have been uploaded retroactively as learning items. At the moment, the most effective option is to include a confirmation checkbox. Additionally, I agree with others that technical support does not feel as smooth as the assistance we receive from our Customer Success Manager. However, these concerns are relatively minor when compared to the overall positive impact Zensai has on our employees' learning and development experience. Review collected by and hosted on G2.com.

AT
Alex T.
Learning & Development Coordinator
Mid-Market (51-1000 emp.)
"Seamless Transition and Excellent Support with Zensai"
5/5
What do you like best about Zensai?

Our transition from our previous LMS supplier to Zensai has been seamless. The system is incredibly easy to configure, and the extensive training we received set us up perfectly from the start. Our customer success manager (Dominik Stöter) has been fantastic—always helpful, quick to respond to my many questions, and consistently providing valuable assistance. Managing our online training has never been simpler, and we owe it all to the smooth and straightforward integration of Learn365 into our business. Review collected by and hosted on G2.com.

What do you dislike about Zensai?

Starting out can feel overwhelming because there are so many features to explore. While there are notes available when you log in to the training admin about new feature rollouts, I think it would be helpful to receive a regular newsletter or patch notes sent directly to email. This way, we could stay informed about upcoming changes ahead of time. Review collected by and hosted on G2.com.

Verified User in Legal Services
AL
Verified User in Legal Services
Mid-Market (51-1000 emp.)
"Easy straight forward LMS system that integrates with Teams"
3.5/5
What do you like best about Zensai?

Zensai's Learn365 platofrm is one of the few that fully integrates into Teams and SharePoint, which allowed our staff to easily learn how to use the platform while also providing quick and easy access. Review collected by and hosted on G2.com.

What do you dislike about Zensai?

While our customer service manager rep is very nice and usually helpful, technical support is kind of clunky and we had issues resolving problems when first coming online due to inaccurate info given by the support team. This is due to the fact that you are unable to just to call somebody to explain your issue. You are required to submit a ticket and then do all of your support resolution through written messaging and chat. Zensai needs a better and faster way to reach someone via an actual video or phone chat. Review collected by and hosted on G2.com.

Response from Reagan Hochmeister of Zensai

Thanks for the great review! We appreciate your partnership greatly, and insights like this help us to continue to grow in all of the right ways for our customers!

Amber L.
AL
Amber L.
Sr. Consultant, Training and Development
Mid-Market (51-1000 emp.)
"Great Microsoft 365 Integration, but Setup and Flexibility Need Improvement"
4/5
What do you like best about Zensai?

Zensai integrates seamlessly with Microsoft 365, which makes it easy to assign, track, and report on learning directly within Teams and SharePoint. The interface feels intuitive once configured, and I appreciate the ability to align courses with organizational goals through catalogs and learning paths. It’s especially helpful for automating compliance reminders and keeping training records centralized. Review collected by and hosted on G2.com.

What do you dislike about Zensai?

The configuration process can be complex, and some settings (like notifications, reports, and permissions) require multiple steps to locate. There’s also limited flexibility in course layout and user experience compared to other LMS platforms, which can make content feel static. Occasional sync delays between Zensai and Microsoft Learn365 can impact tracking accuracy. Review collected by and hosted on G2.com.

Verified User in Higher Education
AH
Verified User in Higher Education
Mid-Market (51-1000 emp.)
"Good software"
3/5
What do you like best about Zensai?

Still testing the software and options .... Review collected by and hosted on G2.com.

What do you dislike about Zensai?

it did improve a lot and most issues has been resolved Review collected by and hosted on G2.com.

Verified User in Civil Engineering
UC
Verified User in Civil Engineering
Enterprise (> 1000 emp.)
"Intuitive UI and Easy Home Screen Setup"
4/5
What do you like best about Zensai?

I like the UI and setup the home screens. There are lot of links to click through though. Review collected by and hosted on G2.com.

What do you dislike about Zensai?

Too many links to click through to get where you need to Review collected by and hosted on G2.com.

Response from Anne Droß of Zensai

Thank you for sharing your feedback, we really appreciate you taking the time. It’s great to hear that you find the UI intuitive and the home screen setup easy to use.

We also understand your point around the number of links and how this can impact navigation. This is valuable feedback, and we’ll definitely take it into consideration as we continue to refine the experience.

It’s especially great to hear that Zensai is supporting your employee onboarding and training by helping you integrate learning platforms more effectively.

If you have any specific ideas on how we could further streamline navigation, we’d really love to hear them. Please don’t hesitate to reach out, we’re always here to help and improve your experience.

Thanks again for choosing Zensai!

Anne