ER
Eric R.
Mid-Market (51-1000 emp.)
"User-Friendly and Highly Recommended"
5/5
What do you like best about Zensai?

I find Zensai really easy to understand and use. Access is smooth, and creating a username and password is really straightforward. I appreciate the flow and have no connectivity issues, which makes the whole experience very good. The setup process was very easy as well, which I greatly appreciate. Review collected by and hosted on G2.com.

What do you dislike about Zensai?

I wouldn't say maybe more options if you already have a login with a different outside Gmail. More options for login. Review collected by and hosted on G2.com.

Response from Anne Droß of Zensai

Hi Eric,

thank you so much for your kind words, it really means a lot to us to hear that you’re having such a positive experience with Zensai and would recommend it.

We also really appreciate you highlighting the need for additional login options. That’s valuable feedback, and we completely understand how important flexibility is when it comes to access and overall user experience. We’ll definitely take this into consideration as we continue to improve.

It’s especially great to hear that Zensai is helping to solve your connectivity challenges and providing a smooth experience, that’s exactly what we aim for.

If you ever have more ideas, feedback, or need any support, please don’t hesitate to reach out. We’re always here for you and happy to help.

Thanks again for being part of the Zensai journey.

Anne

Verified User in Aviation & Aerospace
AA
Verified User in Aviation & Aerospace
Enterprise (> 1000 emp.)
"Customizable Platform and Excellent Support, But Needs Greater Stability"
3.5/5
What do you like best about Zensai?

What I like best about Zensai is that the Perform side of the platform has been largely customizable to support our team’s needs—particularly the performance evaluations we’ve built. That flexibility has been key to our adoption and success.

Blake Shores has been an incredible partner throughout our Perform365 journey and has played a major role in our overall satisfaction with Zensai. He is consistently responsive, thoughtful, and solution-oriented, and has gone above and beyond to ensure we feel supported. Blake has truly been our go-to resource and a trusted partner in helping us get the most out of the platform. Review collected by and hosted on G2.com.

What do you dislike about Zensai?

We’ve already shared this feedback with the Zensai team, but it’s clear that the platform we were sold last year is still underdeveloped and requires significant continued investment to be a fully competitive performance management solution alongside other leading platforms.

That said, the Zensai team has been open to receiving feedback and has made meaningful progress in response. For example, enabling all-in-one reporting significantly reduced administrative work during our end-of-year performance cycle, and configuring evaluations so employees can be rated on role-specific competencies was a strong improvement.

There is still important work to be done. Ongoing functionality issues—such as team members completing weekly updates that then populate as blank or appear missing—create distrust in the platform and impact user confidence. Continued focus on platform stability and core functionality will be critical moving forward. Review collected by and hosted on G2.com.

SL
Salla L.
Head of Group Management Systems
Enterprise (> 1000 emp.)
"Seamless MS365 Integration and Outstanding Support"
5/5
What do you like best about Zensai?

Learn365-Platform is directly with MS365 aligned and this makes it easy and efficient to work with the tool. We uset the learnplatfrom group-wide for regular training of our collegaues. It has been easy to implement the platform group-wide, as once you have the standard, you can replicate it easily. Our contact persons, Dominik and Lilly are outnost competent and pleasant persons to work with. All the questions are answered professionally and quickly. Review collected by and hosted on G2.com.

What do you dislike about Zensai?

We signed a three-year contract, but with each annual renewal, we received an excessive number of emails warning us that our subscription was about to expire, including a message stating that the platform would be deleted. I understand these are automated notifications, but they are still quite bothersome. Review collected by and hosted on G2.com.

BD
Brianna D.
Training Coordinator
Mid-Market (51-1000 emp.)
"Intuitive and User-Friendly Platform Makes Learning Seamless"
4/5
What do you like best about Zensai?

how intuitive and user-friendly the platform is. It makes learning and development feel seamless and organized. Zensai makes it simple to grow and learn at my own pace. I really like how it keeps everything clear and accessible so I can stay on track. Customer support has been consistently responsive and helpful. Implementation was smooth and straightforward, with minimal downtime or confusion. I use it pretty often, especially when new trainings roll out. I was impressed by how easily it fit into our current workflows. Review collected by and hosted on G2.com.

What do you dislike about Zensai?

Occasionally I wish it was a little more customizable. Review collected by and hosted on G2.com.

MO
Magaly O.
Gerente General
Small-Business (50 or fewer emp.)
"Easy to use and flexible, but it lacks gamification and visual improvements"
4/5
What do you like best about Zensai?

It is easy to use, intuitive for both the administrator and the user, and I like that for course design it has different tools to add text, images, videos, links from other platforms, interactive images, etc., and it allows for easy structuring and restructuring of content, as well as facilitating updates, with changes being reflected immediately. The implementation seems quite simple to me and I like that it can be integrated with other tools. Customer support is always provided for resolving queries via email. Review collected by and hosted on G2.com.

What do you dislike about Zensai?

I use the LMS almost daily, as I am the user administrator and instructional designer, so I think it is necessary to integrate more gamification tools into the LMS, where templates of dynamics or preloaded games are already available and only need to be edited. This would make it more complete and appear more competitive. Also, visually, I believe it could be improved to a more user-friendly image.

I also think it's necessary to improve the part of being able to create groups. These are already created easily, but once created, it is not possible to use them easily to enroll certain courses for those groups.

Perhaps enabling a chat within the platform would help to provide more direct and faster support to the client in resolving doubts. Review collected by and hosted on G2.com.

AB
Abigail B.
HR Coordinator
Mid-Market (51-1000 emp.)
"Great Microsoft 365 Integration, but Limited Unenrollment Options"
4/5
What do you like best about Zensai?

I like how it integrates with Microsoft 365 Review collected by and hosted on G2.com.

What do you dislike about Zensai?

I do not like that we can't unenroll individual employees if we use an AD group to assign a training. Review collected by and hosted on G2.com.

Verified User in Research
AR
Verified User in Research
Mid-Market (51-1000 emp.)
"User-Friendly Course Creation and Unified LMS Integration"
4/5
What do you like best about Zensai?

The app makes it easy to create custom courses and is very user-friendly. It also allows you to integrate third-party systems in order to have a unified LMS. Review collected by and hosted on G2.com.

What do you dislike about Zensai?

The aspect related to pricing and the partner in Italy could be improved. I would like to have more than one partner available, so I can switch from one company to another for internal procedure. Review collected by and hosted on G2.com.

SH
Sabine H.
HRD
Mid-Market (51-1000 emp.)
"Building an academy was never this easy"
4/5
What do you like best about Zensai?

The system is easy to use, allowing you to set up and implement your own organizational academy in no time. Communication with our customer success manager is pleasant, and we always receive answers to our questions within a day! Review collected by and hosted on G2.com.

What do you dislike about Zensai?

Although there are many options for configuring the system to your liking, there are also limitations. There are so many possibilities (including add-ons) that it is not always clear what is possible. In addition, you are limited by the fact that you have to add the add-ons separately to make it work. I would have preferred to be able to turn these options on and off via the global settings instead of having to use a special add-on. It may also take a long time for the system to load. Review collected by and hosted on G2.com.

Tommy C.
TC
Tommy C.
LMS Coordinator
Mid-Market (51-1000 emp.)
"Great Integration with Microsoft Apps and Excellent Support, with Room for More Features"
5/5
What do you like best about Zensai?

I love how well it integrates with Power Bi, Teams and other Microsoft applications we already use. It's a tool we use here every day to keep track of and organize both e-learning trainings and in-person trainings. Support is fast to act when I need it, and there are new features added all the time. Review collected by and hosted on G2.com.

What do you dislike about Zensai?

I'm not sure I would say there are things I DISLIKE about it. Other things I wish it did? Sure, like adding prerequisites to courses, being able to batch edit sessions for location, or being able to view videos I have in courses through the admin center rather than having to actually take the course. Review collected by and hosted on G2.com.

Verified User in Civil Engineering
CC
Verified User in Civil Engineering
Mid-Market (51-1000 emp.)
"Easy Learning Modules, Seamless Workflow Integration, and Great Value"
5/5
What do you like best about Zensai?

I like how easy it is to engage with the learning modules. I also appreciate that it integrates seamlessly into our company workflow. The streaming performs well, with no lag or hiccups. Overall, I think our company is getting good value from this product. The company also onboards us quickly and doesn’t need to spend too much time with us to get things set up. I haven’t used the AI and intelligence features much yet, but I can see them being useful. Review collected by and hosted on G2.com.

What do you dislike about Zensai?

So far, there isn’t much I’ve seen that I don’t like. Review collected by and hosted on G2.com.