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[
 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_b4de3f87b12321882f19b7a93f94109c/zendesk-for-customer-service.png "Product Avatar Image")

 ![Reward for good Zendesk for Customer Service reviews](https://images.g2crowd.com/uploads/medal/image/1000566/c08282b640f34793960da9e3761fcf9f.svg "Reward for good Zendesk for Customer Service reviews")
](/products/zendesk-for-customer-service/reviews)

[

Zendesk for Customer Service

](/products/zendesk-for-customer-service/reviews)

(7,011)4.3/5

"Zendesk for Customer Service is an AI-powered service solution that’s easy to set up, use, and scale. It offers out-of-the-box functionality that’s simple to modify, helping businesses move faster. Leveraging AI built on billions of CX interactions, Zendesk enhances the entire service experience—from self-service to agents and admins—improving efficiency at scale. Zendesk equips agents with tools, insights, and context to deliver personalized service across all channels, including social messaging, phone, and email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1800+ apps under one platform. Zendesk QA uses AI to evaluate and improve agent performance, while Workforce Management optimizes scheduling and productivity to ensure readiness during peak times. The solution is easy to implement and adjust without needing IT or developers. Zendesk’s mission is to simplify business complexity and enable meaningful customer connections for companies of all sizes. Serving 130K+ global brands in 30+ languages, Zendesk is headquartered in San Francisco with offices worldwide."

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### 140

Discussions

### 206

Participants

### 55.0

Nps Score

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G2

Verified User

•

over 4 years ago

More Options
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[
# Please can you add more categories to the Search function?
](/discussions/please-can-you-add-more-categories-to-the-search-function)

[

Genesys AppFoundry Marketplace

](https://www.g2.com/tags/genesys-appfoundry-marketplace)[

Conversational Support Software

](https://www.g2.com/tags/conversational-support-software)[

Complaint Management Software

](https://www.g2.com/tags/complaint-management-software)[

Contact Center Knowledge Base Software

](https://www.g2.com/tags/contact-center-knowledge-base-software)

[

IT Service Management Tools

](https://www.g2.com/tags/it-service-management-tools)[

Chatbots Software

](https://www.g2.com/tags/chatbots-software)[

Google Workspace for Sales Software

](https://www.g2.com/tags/google-workspace-for-sales-software)[

Google Workspace Communication Tools

](https://www.g2.com/tags/google-workspace-communication-tools)[

Social Customer Service Software

](https://www.g2.com/tags/social-customer-service-software)[

Live Chat Software

](https://www.g2.com/tags/live-chat-software)[

help desk software

](https://www.g2.com/tags/help-desk-software)[

Contact Center Operations Software

](https://www.g2.com/tags/contact-center-operations-software)[

Customer Self-Service Software

](https://www.g2.com/tags/customer-self-service-software)[

Proactive Notification Software

](https://www.g2.com/tags/proactive-notification-software)[

Shared Inbox Software

](https://www.g2.com/tags/shared-inbox-software)[

Digital Customer Service Platforms Software

](https://www.g2.com/tags/digital-customer-service-platforms-software)

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[![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Zendesk+for+Customer+Service+questions+and+get+answers+from+expert+users+in+our+Zendesk+for+Customer+Service+Discussions+section.&title=Zendesk+for+Customer+Service+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzendesk-support-suite%2Fdiscuss%3Fpage%3D4)

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 ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link")

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
G2

Verified User

•

over 4 years ago

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[
# Is there going to be a better implementation of emotes or emojis on the chat?
](/discussions/is-there-going-to-be-a-better-implementation-of-emotes-or-emojis-on-the-chat)
I am used to writing emojis and emoticons with the keyboard, it saves a lot of time. But when I talk to a customer over the chat, I have to go and use the emoji menu, instead of the regular format starting with ":", are they going to be implemented for a faster use?

[

Digital Customer Service Platforms Software

](https://www.g2.com/tags/digital-customer-service-platforms-software)[

Shared Inbox Software

](https://www.g2.com/tags/shared-inbox-software)[

Proactive Notification Software

](https://www.g2.com/tags/proactive-notification-software)[

Customer Self-Service Software

](https://www.g2.com/tags/customer-self-service-software)

[

Contact Center Operations Software

](https://www.g2.com/tags/contact-center-operations-software)[

help desk software

](https://www.g2.com/tags/help-desk-software)[

Live Chat Software

](https://www.g2.com/tags/live-chat-software)[

Social Customer Service Software

](https://www.g2.com/tags/social-customer-service-software)[

Google Workspace Communication Tools

](https://www.g2.com/tags/google-workspace-communication-tools)[

Google Workspace for Sales Software

](https://www.g2.com/tags/google-workspace-for-sales-software)[

Chatbots Software

](https://www.g2.com/tags/chatbots-software)[

IT Service Management Tools

](https://www.g2.com/tags/it-service-management-tools)[

Contact Center Knowledge Base Software

](https://www.g2.com/tags/contact-center-knowledge-base-software)[

Complaint Management Software

](https://www.g2.com/tags/complaint-management-software)[

Conversational Support Software

](https://www.g2.com/tags/conversational-support-software)[

Genesys AppFoundry Marketplace

](https://www.g2.com/tags/genesys-appfoundry-marketplace)

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0 Comments

[![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Zendesk+for+Customer+Service+questions+and+get+answers+from+expert+users+in+our+Zendesk+for+Customer+Service+Discussions+section.&title=Zendesk+for+Customer+Service+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzendesk-support-suite%2Fdiscuss%3Fpage%3D4)

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 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
G2

Verified User

•

over 4 years ago

More Options
- 

[
# Messaging
](/discussions/messaging)
When will you allow us to track metrics for "messaging" such as missed chats?

[

Digital Customer Service Platforms Software

](https://www.g2.com/tags/digital-customer-service-platforms-software)[

Shared Inbox Software

](https://www.g2.com/tags/shared-inbox-software)[

Proactive Notification Software

](https://www.g2.com/tags/proactive-notification-software)[

Customer Self-Service Software

](https://www.g2.com/tags/customer-self-service-software)

[

Contact Center Operations Software

](https://www.g2.com/tags/contact-center-operations-software)[

help desk software

](https://www.g2.com/tags/help-desk-software)[

Live Chat Software

](https://www.g2.com/tags/live-chat-software)[

Social Customer Service Software

](https://www.g2.com/tags/social-customer-service-software)[

Google Workspace Communication Tools

](https://www.g2.com/tags/google-workspace-communication-tools)[

Google Workspace for Sales Software

](https://www.g2.com/tags/google-workspace-for-sales-software)[

Chatbots Software

](https://www.g2.com/tags/chatbots-software)[

IT Service Management Tools

](https://www.g2.com/tags/it-service-management-tools)[

Contact Center Knowledge Base Software

](https://www.g2.com/tags/contact-center-knowledge-base-software)[

Complaint Management Software

](https://www.g2.com/tags/complaint-management-software)[

Conversational Support Software

](https://www.g2.com/tags/conversational-support-software)[

Genesys AppFoundry Marketplace

](https://www.g2.com/tags/genesys-appfoundry-marketplace)

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0 Comments

[![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Zendesk+for+Customer+Service+questions+and+get+answers+from+expert+users+in+our+Zendesk+for+Customer+Service+Discussions+section.&title=Zendesk+for+Customer+Service+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzendesk-support-suite%2Fdiscuss%3Fpage%3D4)

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 ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link")

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
G2

Verified User

•

over 4 years ago

More Options
- 

[
# Is it possible to put a delay on messages and give agents an opportunity to edit before it is fully sent?
](/discussions/is-it-possible-to-put-a-delay-on-messages-and-give-agents-an-opportunity-to-edit-before-it-is-fully-sent)
Nothing to describe.

[

Digital Customer Service Platforms Software

](https://www.g2.com/tags/digital-customer-service-platforms-software)[

Shared Inbox Software

](https://www.g2.com/tags/shared-inbox-software)[

Proactive Notification Software

](https://www.g2.com/tags/proactive-notification-software)[

Customer Self-Service Software

](https://www.g2.com/tags/customer-self-service-software)

[

Contact Center Operations Software

](https://www.g2.com/tags/contact-center-operations-software)[

help desk software

](https://www.g2.com/tags/help-desk-software)[

Live Chat Software

](https://www.g2.com/tags/live-chat-software)[

Social Customer Service Software

](https://www.g2.com/tags/social-customer-service-software)[

Google Workspace Communication Tools

](https://www.g2.com/tags/google-workspace-communication-tools)[

Google Workspace for Sales Software

](https://www.g2.com/tags/google-workspace-for-sales-software)[

Chatbots Software

](https://www.g2.com/tags/chatbots-software)[

IT Service Management Tools

](https://www.g2.com/tags/it-service-management-tools)[

Contact Center Knowledge Base Software

](https://www.g2.com/tags/contact-center-knowledge-base-software)[

Complaint Management Software

](https://www.g2.com/tags/complaint-management-software)[

Conversational Support Software

](https://www.g2.com/tags/conversational-support-software)[

Genesys AppFoundry Marketplace

](https://www.g2.com/tags/genesys-appfoundry-marketplace)

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 ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link")

MB

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[Michael B.](https://www.g2.com/users/326fa9a4-94d8-4a4c-b32b-de482d9ee31b "Michael B.")

•

over 4 years ago

Operations Manager

Operations Manager

More Options
- 

[
# Can a Zendesk end-user record be auto-updated from a contact form submission?
](/discussions/can-a-zendesk-end-user-record-be-auto-updated-from-a-contact-form-submission)
Is it possible for contact form submission information (submitted by customers/end users) to be directly updated in the end user's Zendesk profile? For example, if a contact form submission comes in and the end-user submits their phone number, we have to manually enter this information into... [Read more](/discussions/can-a-zendesk-end-user-record-be-auto-updated-from-a-contact-form-submission)

[

Digital Customer Service Platforms Software

](https://www.g2.com/tags/digital-customer-service-platforms-software)[

Shared Inbox Software

](https://www.g2.com/tags/shared-inbox-software)[

Proactive Notification Software

](https://www.g2.com/tags/proactive-notification-software)[

Customer Self-Service Software

](https://www.g2.com/tags/customer-self-service-software)

[

Contact Center Operations Software

](https://www.g2.com/tags/contact-center-operations-software)[

help desk software

](https://www.g2.com/tags/help-desk-software)[

Live Chat Software

](https://www.g2.com/tags/live-chat-software)[

Social Customer Service Software

](https://www.g2.com/tags/social-customer-service-software)[

Google Workspace Communication Tools

](https://www.g2.com/tags/google-workspace-communication-tools)[

Google Workspace for Sales Software

](https://www.g2.com/tags/google-workspace-for-sales-software)[

Chatbots Software

](https://www.g2.com/tags/chatbots-software)[

IT Service Management Tools

](https://www.g2.com/tags/it-service-management-tools)[

Contact Center Knowledge Base Software

](https://www.g2.com/tags/contact-center-knowledge-base-software)[

Complaint Management Software

](https://www.g2.com/tags/complaint-management-software)[

Conversational Support Software

](https://www.g2.com/tags/conversational-support-software)[

Genesys AppFoundry Marketplace

](https://www.g2.com/tags/genesys-appfoundry-marketplace)

Show More

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\<0\>0\>Upvotes

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1 Comment

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[![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzendesk-support-suite%2Fdiscuss%3Fpage%3D4)

[![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Zendesk+for+Customer+Service+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzendesk-support-suite%2Fdiscuss%3Fpage%3D4%0aAsk+Zendesk+for+Customer+Service+questions+and+get+answers+from+expert+users+in+our+Zendesk+for+Customer+Service+Discussions+section.)

[![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Zendesk+for+Customer+Service+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzendesk-support-suite%2Fdiscuss%3Fpage%3D4%0aAsk+Zendesk+for+Customer+Service+questions+and+get+answers+from+expert+users+in+our+Zendesk+for+Customer+Service+Discussions+section.)

 ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link")

FZ

Loading...

[Fallon Z.](https://www.g2.com/users/7a16c514-2c97-47fb-817d-b4e6b83852f8 "Fallon Z.")

•

over 4 years ago

Director of Operations

Director of Operations

More Options
- 

[
# How do I get someone to call me back??
](/discussions/how-do-i-get-someone-to-call-me-back)

[

Digital Customer Service Platforms Software

](https://www.g2.com/tags/digital-customer-service-platforms-software)[

Shared Inbox Software

](https://www.g2.com/tags/shared-inbox-software)[

Proactive Notification Software

](https://www.g2.com/tags/proactive-notification-software)[

Customer Self-Service Software

](https://www.g2.com/tags/customer-self-service-software)

[

Contact Center Operations Software

](https://www.g2.com/tags/contact-center-operations-software)[

help desk software

](https://www.g2.com/tags/help-desk-software)[

Live Chat Software

](https://www.g2.com/tags/live-chat-software)[

Social Customer Service Software

](https://www.g2.com/tags/social-customer-service-software)[

Google Workspace Communication Tools

](https://www.g2.com/tags/google-workspace-communication-tools)[

Google Workspace for Sales Software

](https://www.g2.com/tags/google-workspace-for-sales-software)[

Chatbots Software

](https://www.g2.com/tags/chatbots-software)[

IT Service Management Tools

](https://www.g2.com/tags/it-service-management-tools)[

Contact Center Knowledge Base Software

](https://www.g2.com/tags/contact-center-knowledge-base-software)[

Complaint Management Software

](https://www.g2.com/tags/complaint-management-software)[

Conversational Support Software

](https://www.g2.com/tags/conversational-support-software)[

Genesys AppFoundry Marketplace

](https://www.g2.com/tags/genesys-appfoundry-marketplace)

Show More

* * *

\<0\>0\>Upvotes

* * *

1 Comment

[![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Zendesk+for+Customer+Service+questions+and+get+answers+from+expert+users+in+our+Zendesk+for+Customer+Service+Discussions+section.&title=Zendesk+for+Customer+Service+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzendesk-support-suite%2Fdiscuss%3Fpage%3D4)

[![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Zendesk+for+Customer+Service+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzendesk-support-suite%2Fdiscuss%3Fpage%3D4&via=G2dotcom)

[![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzendesk-support-suite%2Fdiscuss%3Fpage%3D4)

[![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Zendesk+for+Customer+Service+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzendesk-support-suite%2Fdiscuss%3Fpage%3D4%0aAsk+Zendesk+for+Customer+Service+questions+and+get+answers+from+expert+users+in+our+Zendesk+for+Customer+Service+Discussions+section.)

[![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Zendesk+for+Customer+Service+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzendesk-support-suite%2Fdiscuss%3Fpage%3D4%0aAsk+Zendesk+for+Customer+Service+questions+and+get+answers+from+expert+users+in+our+Zendesk+for+Customer+Service+Discussions+section.)

 ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link")

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
G2

Verified User

•

over 4 years ago

More Options
- 

[
# Help
](/discussions/help-c0a0b36b-0e1c-42a6-b1a4-e11c5bbe3576)
How can you help me?

[

Digital Customer Service Platforms Software

](https://www.g2.com/tags/digital-customer-service-platforms-software)[

Shared Inbox Software

](https://www.g2.com/tags/shared-inbox-software)[

Proactive Notification Software

](https://www.g2.com/tags/proactive-notification-software)[

Customer Self-Service Software

](https://www.g2.com/tags/customer-self-service-software)

[

Contact Center Operations Software

](https://www.g2.com/tags/contact-center-operations-software)[

help desk software

](https://www.g2.com/tags/help-desk-software)[

Live Chat Software

](https://www.g2.com/tags/live-chat-software)[

Social Customer Service Software

](https://www.g2.com/tags/social-customer-service-software)[

Google Workspace Communication Tools

](https://www.g2.com/tags/google-workspace-communication-tools)[

Google Workspace for Sales Software

](https://www.g2.com/tags/google-workspace-for-sales-software)[

Chatbots Software

](https://www.g2.com/tags/chatbots-software)[

IT Service Management Tools

](https://www.g2.com/tags/it-service-management-tools)[

Contact Center Knowledge Base Software

](https://www.g2.com/tags/contact-center-knowledge-base-software)[

Complaint Management Software

](https://www.g2.com/tags/complaint-management-software)[

Conversational Support Software

](https://www.g2.com/tags/conversational-support-software)[

Genesys AppFoundry Marketplace

](https://www.g2.com/tags/genesys-appfoundry-marketplace)

Show More

* * *

\<0\>0\>Upvotes

* * *

0 Comments

[![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Zendesk+for+Customer+Service+questions+and+get+answers+from+expert+users+in+our+Zendesk+for+Customer+Service+Discussions+section.&title=Zendesk+for+Customer+Service+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzendesk-support-suite%2Fdiscuss%3Fpage%3D4)

[![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Zendesk+for+Customer+Service+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzendesk-support-suite%2Fdiscuss%3Fpage%3D4&via=G2dotcom)

[![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzendesk-support-suite%2Fdiscuss%3Fpage%3D4)

[![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Zendesk+for+Customer+Service+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzendesk-support-suite%2Fdiscuss%3Fpage%3D4%0aAsk+Zendesk+for+Customer+Service+questions+and+get+answers+from+expert+users+in+our+Zendesk+for+Customer+Service+Discussions+section.)

[![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Zendesk+for+Customer+Service+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzendesk-support-suite%2Fdiscuss%3Fpage%3D4%0aAsk+Zendesk+for+Customer+Service+questions+and+get+answers+from+expert+users+in+our+Zendesk+for+Customer+Service+Discussions+section.)

 ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link")

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
G2

Verified User

•

over 4 years ago

More Options
- 

[
# How have you seen Zendesk improve your awareness of customer/public questions and needs?
](/discussions/how-have-you-seen-zendesk-improve-your-awareness-of-customer-public-questions-and-needs)
Have you or your company discovered ways to learn about your public's questions that might still be unanswered? I want to not just answer questions using Zendesk but also to anticipate future or undiscovered confusion.

[

Digital Customer Service Platforms Software

](https://www.g2.com/tags/digital-customer-service-platforms-software)[

Shared Inbox Software

](https://www.g2.com/tags/shared-inbox-software)[

Proactive Notification Software

](https://www.g2.com/tags/proactive-notification-software)[

Customer Self-Service Software

](https://www.g2.com/tags/customer-self-service-software)

[

Contact Center Operations Software

](https://www.g2.com/tags/contact-center-operations-software)[

help desk software

](https://www.g2.com/tags/help-desk-software)[

Live Chat Software

](https://www.g2.com/tags/live-chat-software)[

Social Customer Service Software

](https://www.g2.com/tags/social-customer-service-software)[

Google Workspace Communication Tools

](https://www.g2.com/tags/google-workspace-communication-tools)[

Google Workspace for Sales Software

](https://www.g2.com/tags/google-workspace-for-sales-software)[

Chatbots Software

](https://www.g2.com/tags/chatbots-software)[

IT Service Management Tools

](https://www.g2.com/tags/it-service-management-tools)[

Contact Center Knowledge Base Software

](https://www.g2.com/tags/contact-center-knowledge-base-software)[

Complaint Management Software

](https://www.g2.com/tags/complaint-management-software)[

Conversational Support Software

](https://www.g2.com/tags/conversational-support-software)[

Genesys AppFoundry Marketplace

](https://www.g2.com/tags/genesys-appfoundry-marketplace)

Show More

* * *

\<0\>0\>Upvotes

* * *

0 Comments

[![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Zendesk+for+Customer+Service+questions+and+get+answers+from+expert+users+in+our+Zendesk+for+Customer+Service+Discussions+section.&title=Zendesk+for+Customer+Service+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzendesk-support-suite%2Fdiscuss%3Fpage%3D4)

[![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Zendesk+for+Customer+Service+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzendesk-support-suite%2Fdiscuss%3Fpage%3D4&via=G2dotcom)

[![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzendesk-support-suite%2Fdiscuss%3Fpage%3D4)

[![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Zendesk+for+Customer+Service+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzendesk-support-suite%2Fdiscuss%3Fpage%3D4%0aAsk+Zendesk+for+Customer+Service+questions+and+get+answers+from+expert+users+in+our+Zendesk+for+Customer+Service+Discussions+section.)

[![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Zendesk+for+Customer+Service+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzendesk-support-suite%2Fdiscuss%3Fpage%3D4%0aAsk+Zendesk+for+Customer+Service+questions+and+get+answers+from+expert+users+in+our+Zendesk+for+Customer+Service+Discussions+section.)

 ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link")

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
G2

Verified User

•

over 4 years ago

More Options
- 

[
# Is anyone using the Instagram channel linked to zendesk?
](/discussions/is-anyone-using-the-instagram-channel-linked-to-zendesk)
I didn't find a way to add the Instagram channel directly, but I saw that some providers offer that service.

[

Digital Customer Service Platforms Software

](https://www.g2.com/tags/digital-customer-service-platforms-software)[

Shared Inbox Software

](https://www.g2.com/tags/shared-inbox-software)[

Proactive Notification Software

](https://www.g2.com/tags/proactive-notification-software)[

Customer Self-Service Software

](https://www.g2.com/tags/customer-self-service-software)

[

Contact Center Operations Software

](https://www.g2.com/tags/contact-center-operations-software)[

help desk software

](https://www.g2.com/tags/help-desk-software)[

Live Chat Software

](https://www.g2.com/tags/live-chat-software)[

Social Customer Service Software

](https://www.g2.com/tags/social-customer-service-software)[

Google Workspace Communication Tools

](https://www.g2.com/tags/google-workspace-communication-tools)[

Google Workspace for Sales Software

](https://www.g2.com/tags/google-workspace-for-sales-software)[

Chatbots Software

](https://www.g2.com/tags/chatbots-software)[

IT Service Management Tools

](https://www.g2.com/tags/it-service-management-tools)[

Contact Center Knowledge Base Software

](https://www.g2.com/tags/contact-center-knowledge-base-software)[

Complaint Management Software

](https://www.g2.com/tags/complaint-management-software)[

Conversational Support Software

](https://www.g2.com/tags/conversational-support-software)[

Genesys AppFoundry Marketplace

](https://www.g2.com/tags/genesys-appfoundry-marketplace)

Show More

* * *

\<0\>0\>Upvotes

* * *

0 Comments

[![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Zendesk+for+Customer+Service+questions+and+get+answers+from+expert+users+in+our+Zendesk+for+Customer+Service+Discussions+section.&title=Zendesk+for+Customer+Service+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzendesk-support-suite%2Fdiscuss%3Fpage%3D4)

[![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Zendesk+for+Customer+Service+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzendesk-support-suite%2Fdiscuss%3Fpage%3D4&via=G2dotcom)

[![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzendesk-support-suite%2Fdiscuss%3Fpage%3D4)

[![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Zendesk+for+Customer+Service+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzendesk-support-suite%2Fdiscuss%3Fpage%3D4%0aAsk+Zendesk+for+Customer+Service+questions+and+get+answers+from+expert+users+in+our+Zendesk+for+Customer+Service+Discussions+section.)

[![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Zendesk+for+Customer+Service+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzendesk-support-suite%2Fdiscuss%3Fpage%3D4%0aAsk+Zendesk+for+Customer+Service+questions+and+get+answers+from+expert+users+in+our+Zendesk+for+Customer+Service+Discussions+section.)

 ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link")

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
G2

Verified User

•

almost 5 years ago

More Options
- 

[
# What would be the best way to use the CRM
](/discussions/what-would-be-the-best-way-to-use-the-crm)

[

Digital Customer Service Platforms Software

](https://www.g2.com/tags/digital-customer-service-platforms-software)[

Shared Inbox Software

](https://www.g2.com/tags/shared-inbox-software)[

Proactive Notification Software

](https://www.g2.com/tags/proactive-notification-software)[

Customer Self-Service Software

](https://www.g2.com/tags/customer-self-service-software)

[

Contact Center Operations Software

](https://www.g2.com/tags/contact-center-operations-software)[

help desk software

](https://www.g2.com/tags/help-desk-software)[

Live Chat Software

](https://www.g2.com/tags/live-chat-software)[

Social Customer Service Software

](https://www.g2.com/tags/social-customer-service-software)[

Google Workspace Communication Tools

](https://www.g2.com/tags/google-workspace-communication-tools)[

Google Workspace for Sales Software

](https://www.g2.com/tags/google-workspace-for-sales-software)[

Chatbots Software

](https://www.g2.com/tags/chatbots-software)[

IT Service Management Tools

](https://www.g2.com/tags/it-service-management-tools)[

Contact Center Knowledge Base Software

](https://www.g2.com/tags/contact-center-knowledge-base-software)[

Complaint Management Software

](https://www.g2.com/tags/complaint-management-software)[

Conversational Support Software

](https://www.g2.com/tags/conversational-support-software)[

Genesys AppFoundry Marketplace

](https://www.g2.com/tags/genesys-appfoundry-marketplace)

Show More

* * *

\<0\>0\>Upvotes

* * *

0 Comments

[![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Zendesk+for+Customer+Service+questions+and+get+answers+from+expert+users+in+our+Zendesk+for+Customer+Service+Discussions+section.&title=Zendesk+for+Customer+Service+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzendesk-support-suite%2Fdiscuss%3Fpage%3D4)

[![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Zendesk+for+Customer+Service+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzendesk-support-suite%2Fdiscuss%3Fpage%3D4&via=G2dotcom)

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[![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Zendesk+for+Customer+Service+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzendesk-support-suite%2Fdiscuss%3Fpage%3D4%0aAsk+Zendesk+for+Customer+Service+questions+and+get+answers+from+expert+users+in+our+Zendesk+for+Customer+Service+Discussions+section.)

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## Top Contributors in Zendesk for Customer Service

1

 ![Angelie A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Angelie A.")
AA

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### [Angelie A.](https://www.g2.com/users/e42e88dd-8263-41c4-a755-062c71b0f0dd "Angelie A.")

Operations Advisor

3 pts

2

 ![Jed F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jed F.")
JF

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### [Jed F.](https://www.g2.com/users/ed731700-0642-420d-8d00-d1bb4ec95a8f "Jed F.")

VP of Growth

2 pts

3

 ![Peter H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Peter H.")
PH

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### [Peter H.](https://www.g2.com/users/ff4c3b80-1a27-4bfd-b6f5-f242a979ca49 "Peter H.")

Support Manager, PM, BA

2 pts

4

 ![Courtney D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Courtney D.")
CD

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### [Courtney D.](https://www.g2.com/users/086bb0c8-d98e-40e2-ab74-90cade4a50c9 "Courtney D.")

Marketing

2 pts

5

FZ

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### [Fallon Z.](https://www.g2.com/users/7a16c514-2c97-47fb-817d-b4e6b83852f8 "Fallon Z.")

Director of Operations

2 pts