The data storage - it can record anything and everything, and then report on it for you.... and if it can't report it, you can extract to a worksheet for further detailed reporting.

Also the automation and email communication templates are great - so flexible. Plus it does all the 'must haves' too!! Review collected by and hosted on G2.com.

Nothing really.... only that there are features that could be added that would improve it more, I.e. workout tracking that recorded two variables and a calculation, like run time and distance then calculate pace and track it. Review collected by and hosted on G2.com.

The Zen Planner staff is extremely professional and knowledgeable.

They are usually always available and if they are not they will call back promptly. They offer everything I could possibly need!! Review collected by and hosted on G2.com.

There's nothing I could think of right now. Review collected by and hosted on G2.com.

I've been using Zen Planner to manage Rocky Mountain Self Defense & Fitness since 2010. They are great! I've used a lot of other systems over the years and they are great from Tech support to adding features we request. The plat form is easy to use and our students love the member portal. Review collected by and hosted on G2.com.

There is really nothing I dislike. Maybe uploading photos to members profile, but that is partly a phone issue Review collected by and hosted on G2.com.

Zen Planner is powerful, and yet very intuitive and easy to use. The on-boarding sessions and support are fantastic, but even just using the on-line support site is user-friendly. (The only set-up and data import issues encountered were because I did not follow the steps correctly, definitely not an issue with Zen Planner!) The interface is very clean and user-friendly. Everything just seems to work together, unlike some other competing products that seem more of a collection of separate parts that were "forced" together. Review collected by and hosted on G2.com.

Haven't found anything yet. Implementation is still relatively recent. Review collected by and hosted on G2.com.

I have been a personal trainer for over 30 years now and have been using the old fashion pen and paper system for my studio. When I decided to expand and knew that I needed to become more organized & up to-date with my business on many levels I started to research different soft-ware companies that I thought would be a good fit. I started with one company ( not necessary to use the name), but discontinued it after being very over-whelmed and exhausted trying to figure it out. Then one day while I was on Face book I saw an ad for Zen planner and got very excited and called them. I started with a trial and then decided to give it a try. I then attended a personal training convention and they had a booth there and after speaking with one of the reps for Zen planner I knew I had made the right choice for my business. What I like most about Zen planner is the AMAZING customer service. They have the most well trained employees that take the time to explain everything to you to make sure your business is running smoothly with the software. They are patient, kind and never seem to get frustrated with me when I call with an issue. Then they follow up with a email explaining how to fix the problem if it should arise again. Since I started Zen planner my business runs smoother, is more organized and I am able to get all my clients on auto-pay. I still have yet to figure out all the in's and out's of the software but I know i made the right choice with choosing them for my business. Review collected by and hosted on G2.com.

Not to much to say here....one suggestion I do have is to get the re-occurring clients feature to be working consistently. For example, if I have a client who trains every Tues/Thurs at 6 am and is a regular at that time slot then I shouldn't have to keep scheduling them every week or month if they are in a year membership. So clients are fine and for some reason some others are not. I have brought that to their attention and I believe they are working on it. I hope so!:-) Review collected by and hosted on G2.com.

Fairly easy to use. Great support.

It gets the job done and has a TON of great features. Review collected by and hosted on G2.com.

They are missing a few helpful things. For example, you can't add a discount on a membership for the first month.

The automations also lack customization.

They are pretty unwilling to make changes for customers.

The member app, studio website, and staff app do randomly different things. Review collected by and hosted on G2.com.

Everything is under the one roof, from workout tracking to payments Review collected by and hosted on G2.com.

how our iPad automatically signs out of the checking kiosk Review collected by and hosted on G2.com.

Very very easy to use and understand. If I do have a question or problem the customer service reps at Zen are AWESOME, so very helpful and polite. Zen Planner is one of the Best decisions I ever made for my gym. Review collected by and hosted on G2.com.

I haven't experienced anything that I don't like about Zen Review collected by and hosted on G2.com.

It handles my client management as well as my retail store pos. Review collected by and hosted on G2.com.

ioad kiosk needs expansion. Doesn't accept cash or allow for discount codes Review collected by and hosted on G2.com.

Really good and fast costumer service. Zen Planner is always there, when I need help. Review collected by and hosted on G2.com.

I would appreciate that if I could make a box for registration of codes for my groupon members. Review collected by and hosted on G2.com.