--- title: ZEGOCLOUD Reviews meta_title: 'ZEGOCLOUD Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 59 reviews by the users' company size, role or industry to find out how ZEGOCLOUD works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 59 scale: '5' date_modified: '2026-08-09' parent_category: name: Development url: https://www.g2.com/categories/development --- # ZEGOCLOUD Reviews **Vendor:** ZEGOCLOUD **Category:** [Video Platform as a Service (VPaaS) Software](https://www.g2.com/categories/video-platform-as-a-service-vpaas) **Average Rating:** 4.6/5.0 **Total Reviews:** 59 ## About ZEGOCLOUD Our journey in audio and video hardware and software development started back in 2001. The core team focused on key technologies in digital signals, algorithms for voice and video, as well as network transmission. We’ve learned from years of experience that delivering real-time audio and video is no easy feat. It can only be achieved with a wealth of knowledge in many different fields. Yet in this digital era, there are so many use cases for voice and video interaction to build bridges and forge links. So we started to explore how to share our passion for and expertise in audio and video solutions with more businesses and developers as a partner in their journey of success. That’s why we founded ZEGOCLOUD in 2015. With Real-Time Communication (RTC) empowered by AI, ZEGOCLOUD now seeks to turn the vision for Real-Time Interaction (RTI) into a reality. We lay the groundwork for businesses and developers to build RTI into their apps across mobile internet and the metaverse. Flexible, customizable, low code. ## ZEGOCLOUD Pros & Cons **What users like:** - Users rave about the **excellent customer support** from ZEGOCLOUD, always available and ready to resolve issues promptly. (2 reviews) - Users praise ZEGOCLOUD for its **excellent video quality** , highlighting seamless integration and simplicity in tech support. (2 reviews) - Users value the **unlimited API functionality** of ZEGOCLOUD, which enhances their integration experience significantly. (1 reviews) - Users highlight the **unlimited API functionality** of ZEGOCLOUD, appreciating its seamless performance similar to Zoom. (1 reviews) - Users enjoy the **superior audio quality** of ZEGOCLOUD, enhancing their overall experience and simplicity in tech integration. (1 reviews) - Features (1 reviews) - Integrations (1 reviews) - Pricing (1 reviews) - Users praise ZEGOCLOUD for its **unlimited video conferencing capabilities** and excellent customer support, akin to Zoom. (1 reviews) - Video Management (1 reviews) **What users dislike:** - Users find **integration issues** with ZEGOCLOUD challenging, especially with outdated packages and WordPress compatibility. (2 reviews) - Users find the **missing features** of ZEGOCLOUD, such as outdated packages for Flutter, frustrating for integration. (1 reviews) - Users experience **outdated technology** with ZEGOCLOUD, having challenges with integration and outdated Flutter packages. (1 reviews) ## ZEGOCLOUD Reviews ### 1. Professional product for setting live communication infrastructure in minutes **Rating:** 5.0/5.0 stars **Reviewed by:** Sarah O. | Database Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** January 30, 2023 **What do you like best about ZEGOCLOUD?** With ZEGOCLOUD we were able to lunch secure live conversation tool within the shortest time possible. It gives our app development team an opportunity to link reliable computing devices that links us securely with our partners. The cost of setting video application and maintenance is lower as compared to most platforms. **What do you dislike about ZEGOCLOUD?** The set tools provides productive services that have never failed us during communication. **What problems is ZEGOCLOUD solving and how is that benefiting you?** Team collaboration and secure conversation has enhanced faster growth and increased productivity. Organization of video conferences is efficient and less costly with this great system. When organizing trade events it is simpler and more convenient for live streaming with less organization times and more interactive sessions with colleagues. ### 2. Awesome app! **Rating:** 5.0/5.0 stars **Reviewed by:** Jean Martin C. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2023 **What do you like best about ZEGOCLOUD?** Very good Audio and Video. Highly recommended to my friends and family. **What do you dislike about ZEGOCLOUD?** None. Everything here in ZEGOCLOUD are useful for my daily activities. **What problems is ZEGOCLOUD solving and how is that benefiting you?** None ### 3. Extremely helpful tech support team **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Architecture & Planning | Mid-Market (51-1000 emp.) **Reviewed Date:** July 05, 2023 **What do you like best about ZEGOCLOUD?** I loved the feature of premium support , it is great and very helpfull **What do you dislike about ZEGOCLOUD?** There is not much things to be disliked , it's a great product. But it has met some latency issue **What problems is ZEGOCLOUD solving and how is that benefiting you?** Our development team, which is quite small, is working on a dating app, and we have received great assistance from Zegocloud's premium tech support, which has significantly enhanced our development efficiency. ### 4. ZEGOCLOUD for Video calling **Rating:** 3.5/5.0 stars **Reviewed by:** Zain A. | Software Engineer, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** February 21, 2023 **What do you like best about ZEGOCLOUD?** The integration with multiple platforms with various features with ZEGOCLOUD make my life so much easy also the documentation and the implementation are straightforward. **What do you dislike about ZEGOCLOUD?** As per my experience, there are fewer solutions on the internet for some of the issues occur during integration, maybe because the product is new in the market. **What problems is ZEGOCLOUD solving and how is that benefiting you?** As today world moving from physical attraction to virtual attaching, ZEGOCLOUD is really solving the problem of how any person can connect with other, the Live video calling, Live Steaming and much more ### 5. reliable tool for video calling and easy to integrate **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** May 25, 2023 **What do you like best about ZEGOCLOUD?** ZEGOCLOUD's video calling service and live streaming are very useful and especially the application testing is very smooth and the hosting service is very quick. **What do you dislike about ZEGOCLOUD?** No, there is nothing to dislike, as everything is explained clearly and works perfectly. **What problems is ZEGOCLOUD solving and how is that benefiting you?** real-time speed dating is an impressive and very handy feature and the implementation of live chatting, and communication is a very difficult task but ZEGOCLOUD's instant video loading makes this very simple. Highly Recommended. ### 6. simple and robust service **Rating:** 4.0/5.0 stars **Reviewed by:** manoj k. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 17, 2023 **What do you like best about ZEGOCLOUD?** ease of integration and ready-to-use solutions **What do you dislike about ZEGOCLOUD?** at times reaching out zego team is not possible **What problems is ZEGOCLOUD solving and how is that benefiting you?** ready made solutions available which saves a lot of man hours and cost effective ### 7. Tamatem <> Zegocloud **Rating:** 4.5/5.0 stars **Reviewed by:** Abdullah B. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 08, 2023 **What do you like best about ZEGOCLOUD?** Customer experinece. Product and voice quality. **What do you dislike about ZEGOCLOUD?** Explanation of other products and how they can work for our product. **What problems is ZEGOCLOUD solving and how is that benefiting you?** It solved our issue of poor voice chat quality ### 8. We've extremely satisfying experience with the Zegocloud as they are quick to give solution **Rating:** 5.0/5.0 stars **Reviewed by:** omar f. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 22, 2023 **What do you like best about ZEGOCLOUD?** 24/7 support, quick solutions, helpful.. **What do you dislike about ZEGOCLOUD?** Nothing as such, they are good overall.. **What problems is ZEGOCLOUD solving and how is that benefiting you?** They are quick and immediately provide us with the solution with 27/7 support. ### 9. Love the video embed feature **Rating:** 5.0/5.0 stars **Reviewed by:** David T. | Boss, Small-Business (50 or fewer emp.) **Reviewed Date:** March 02, 2023 **What do you like best about ZEGOCLOUD?** Video embed feature. Ease of use. Functionality **What do you dislike about ZEGOCLOUD?** No real dislikes. Pretty easy interface. **What problems is ZEGOCLOUD solving and how is that benefiting you?** Embed video has always been an issue, now with Zegocloud, it's a breeze! - [View ZEGOCLOUD pricing details and edition comparison](https://www.g2.com/products/zegocloud-zegocloud/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-12+17%3A55%3A58+-0500&secure%5Bsession_id%5D=ea8f5b71-4d03-4720-861a-e3680e569efc&secure%5Btoken%5D=6807cd8c9ac0da762e2dd4ee872eaca9ec46242cc0ec3dc351ddd6136ba807dc&format=llm_user) ## ZEGOCLOUD Features **Additional Functionality** - Automated Responses - Chat/Messaging - Generative AI - Call Recording - Activity Dashboard - Sentiment Analysis - Communication Management - Real-Time Reporting - SMS Messaging - Interaction Tracking - Audio/Video Conferencing - Call Monitoring - Customizable Branding - Call Routing - Contact Management - Voice Mail - Multi-Language - Two-Way Audio & Video - Real-Time Updates - Chat Transcript - Reporting/Analytics - Live Chat - Caller ID - IVR - Real-Time Monitoring - SMS Marketing - File Sharing - Fax Management - API - AI Copilot - Chatbot - Mobile Access **Functionality** - Ease Of Integration - API Call Speed - Unified Communications - Alerts/Notifications - Computer Telephony Integration - Multi-Channel Communication **API Features** - Live Chat - Screen Sharing - Subtitles and Closed Captions - Custom Video Player - Live Simulcasting **Support** - Documentation - Community Support - Professional Support **Security and Compliance** - Encryption - Watermarking - GDPR Compliance ## Top ZEGOCLOUD Alternatives - [Twilio](https://www.g2.com/products/twilio/reviews) - 4.1/5.0 (460 reviews) - [Vonage Communications APIs](https://www.g2.com/products/vonage-communications-apis/reviews) - 4.2/5.0 (368 reviews) - [Vimeo](https://www.g2.com/products/vimeo/reviews) - 4.3/5.0 (700 reviews)