--- title: ZEGOCLOUD Reviews meta_title: 'ZEGOCLOUD Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 59 reviews by the users' company size, role or industry to find out how ZEGOCLOUD works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 59 scale: '5' date_modified: '2026-08-09' parent_category: name: Development url: https://www.g2.com/categories/development --- # ZEGOCLOUD Reviews **Vendor:** ZEGOCLOUD **Category:** [Video Platform as a Service (VPaaS) Software](https://www.g2.com/categories/video-platform-as-a-service-vpaas) **Average Rating:** 4.6/5.0 **Total Reviews:** 59 ## About ZEGOCLOUD Our journey in audio and video hardware and software development started back in 2001. The core team focused on key technologies in digital signals, algorithms for voice and video, as well as network transmission. We’ve learned from years of experience that delivering real-time audio and video is no easy feat. It can only be achieved with a wealth of knowledge in many different fields. Yet in this digital era, there are so many use cases for voice and video interaction to build bridges and forge links. So we started to explore how to share our passion for and expertise in audio and video solutions with more businesses and developers as a partner in their journey of success. That’s why we founded ZEGOCLOUD in 2015. With Real-Time Communication (RTC) empowered by AI, ZEGOCLOUD now seeks to turn the vision for Real-Time Interaction (RTI) into a reality. We lay the groundwork for businesses and developers to build RTI into their apps across mobile internet and the metaverse. Flexible, customizable, low code. ## ZEGOCLOUD Pros & Cons **What users like:** - Users rave about the **excellent customer support** from ZEGOCLOUD, always available and ready to resolve issues promptly. (2 reviews) - Users praise ZEGOCLOUD for its **excellent video quality** , highlighting seamless integration and simplicity in tech support. (2 reviews) - Users value the **unlimited API functionality** of ZEGOCLOUD, which enhances their integration experience significantly. (1 reviews) - Users highlight the **unlimited API functionality** of ZEGOCLOUD, appreciating its seamless performance similar to Zoom. (1 reviews) - Users enjoy the **superior audio quality** of ZEGOCLOUD, enhancing their overall experience and simplicity in tech integration. (1 reviews) - Features (1 reviews) - Integrations (1 reviews) - Pricing (1 reviews) - Users praise ZEGOCLOUD for its **unlimited video conferencing capabilities** and excellent customer support, akin to Zoom. (1 reviews) - Video Management (1 reviews) **What users dislike:** - Users find **integration issues** with ZEGOCLOUD challenging, especially with outdated packages and WordPress compatibility. (2 reviews) - Users find the **missing features** of ZEGOCLOUD, such as outdated packages for Flutter, frustrating for integration. (1 reviews) - Users experience **outdated technology** with ZEGOCLOUD, having challenges with integration and outdated Flutter packages. (1 reviews) ## ZEGOCLOUD Reviews ### 1. Excellent platform to integrate into Android or iOS applications or on the web **Rating:** 5.0/5.0 stars **Reviewed by:** Carlos C. | desarrollador, Small-Business (50 or fewer emp.) **Reviewed Date:** March 22, 2025 **What do you like best about ZEGOCLOUD?** I have been trying to develop an application, the prices are good compared to other platforms. **What do you dislike about ZEGOCLOUD?** The integration has been a bit difficult for me, there are some packages that are not updated with respect to Flutter. **What problems is ZEGOCLOUD solving and how is that benefiting you?** The interaction between patient and doctor Zego provides me with the link to improve the service I offer. ### 2. Good but process could be made easier **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2025 **What do you like best about ZEGOCLOUD?** Their Api works just like zoom but with not time limit to adhere to. **What do you dislike about ZEGOCLOUD?** I couldnt integrate it to wordpress which made my process longer. That is why the rating if 7 **What problems is ZEGOCLOUD solving and how is that benefiting you?** It is really good and the support is also good . I run a website with online courses and everyday meeting and zegocloud fulfills my needs. - [View ZEGOCLOUD pricing details and edition comparison](https://www.g2.com/products/zegocloud-zegocloud/reviews?filters%5Bsentiment_snippet%5D=2015148&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-15+01%3A40%3A04+-0500&secure%5Bsession_id%5D=492ad99b-80d1-4160-a2b9-bdaaeb9e2ef0&secure%5Btoken%5D=783f0f7aa6441696d06b7781ec361b454d6098d42e1da9cfb8c6baede92f6e7e&format=llm_user) ## ZEGOCLOUD Features **Additional Functionality** - Automated Responses - Chat/Messaging - Generative AI - Call Recording - Activity Dashboard - Sentiment Analysis - Communication Management - Real-Time Reporting - SMS Messaging - Interaction Tracking - Audio/Video Conferencing - Call Monitoring - Customizable Branding - Call Routing - Contact Management - Voice Mail - Multi-Language - Two-Way Audio & Video - Real-Time Updates - Chat Transcript - Reporting/Analytics - Live Chat - Caller ID - IVR - Real-Time Monitoring - SMS Marketing - File Sharing - Fax Management - API - AI Copilot - Chatbot - Mobile Access **Functionality** - Ease Of Integration - API Call Speed - Unified Communications - Alerts/Notifications - Computer Telephony Integration - Multi-Channel Communication **API Features** - Live Chat - Screen Sharing - Subtitles and Closed Captions - Custom Video Player - Live Simulcasting **Support** - Documentation - Community Support - Professional Support **Security and Compliance** - Encryption - Watermarking - GDPR Compliance ## Top ZEGOCLOUD Alternatives - [Twilio](https://www.g2.com/products/twilio/reviews) - 4.1/5.0 (460 reviews) - [Vonage Communications APIs](https://www.g2.com/products/vonage-communications-apis/reviews) - 4.2/5.0 (368 reviews) - [Vimeo](https://www.g2.com/products/vimeo/reviews) - 4.3/5.0 (700 reviews)