The customer service is top notch! I love that Zeffy is always trying to improve their platform and services. As a result, Zeffy just gets better and better with time! Review collected by and hosted on G2.com.

I wish there was an easier POS option. I would like to see a complete contactless POS option where an email address is not required. It slows down the payment process and I'm not comfortable with strangers using my phone. Review collected by and hosted on G2.com.

What I love most about Zeffy is how easy it makes fundraising while helping nonprofits keep more of every dollar they raise. It’s simple, thoughtful, and genuinely built to support organizations doing meaningful work. Review collected by and hosted on G2.com.

I’d love the ability to create customized tracking links for each campaign. When selling tickets, it would be incredibly helpful to see exactly where each sale came from so I can better understand which marketing efforts are working. Review collected by and hosted on G2.com.

We've gotten really great feedback about the variety of payments accepted by Zeffy. People love to be able to use an e-check, credit or debit card, or digital wallet. Review collected by and hosted on G2.com.

The extremely high and confusing processing fees. I have to explain that to each and every client who gets our Zeffy link. Sometimes they get too confused and refuse to pay because they thought we were sneaking in extra charges. I understand why Zeffy needs to ask for processing fees, but 15% is absurdly high. Especially when sometimes our rental "donations" are over $1000. Review collected by and hosted on G2.com.

The fact that its free really makes it an excellent tool for small organizations with a limited budget. However thy definitely have the capacity to serve small or large organizations. Review collected by and hosted on G2.com.

At this point I really don't have many complaints I understand that the money is released after a period time and I understand that is a tradeoff that we are willing to make for the no fee relationship we have with Zeffy Review collected by and hosted on G2.com.

The idea that Zeffy is built for fundraisers makes it an ideal platform for non-profits. It's customizable enough to cater to a variety of applications, including event registrations, which is our primary use. And the inclusion of an email feature means we don't have to pay for a separate email marketing service, saving us even more money. Review collected by and hosted on G2.com.

The email feature is worth using, but it doesn't have as many formatting options as we're used to. That's certainly not a deal-breaker, since email isn't Zeffy's primary function. Review collected by and hosted on G2.com.

As a web developer, I have to look at all available options before starting to build from scratch. I researched Zeffy for my 501-c-3 client and learned how Zeffy connected many of our needs together in a single package. This saved me huge amounts of time and my client many, many dollars. The best part of the story is how much my clients loved working with Zeffy. Review collected by and hosted on G2.com.

Not very good at lunar landings. Wait… that's not what Zeffy claims to accomplish is it. Rather than focus on downsides, learn the upsides, then evaluate. You'll save time and a lot of grief. Review collected by and hosted on G2.com.

I appreciate the simplicity and no fees with Zeffy. I really like that it offers a download in Excel format, which makes it easy to sort and change the data, and create necessary reports for registration at various checkpoints like the check-in desk and raffles. The initial setup was very easy for me, thanks to my banking background. However, for those without such experience, Zeffy's customer support is awesome and wonderful, answering every question effectively. Review collected by and hosted on G2.com.

I've had some issues with using Zeffy for a couple of different campaigns, where each campaign has its own QR code. It's been a bit challenging explaining to the different members who are not technology-oriented that you can't just use a QR code over and over again. You have to use the specific QR code for the specific campaign. Maybe Zeffy could offer a master QR code, so that all the different campaigns can have the same QR code. From a programming point of view, I haven't figured out how to do that yet. Review collected by and hosted on G2.com.

It is really easy to use and is helping our charity to save money by not auto applying fees. We can run multiple conferences at the same time and use the QR codes on our publicity. Review collected by and hosted on G2.com.

Nothing - we are waiting for tap to pay as that was the only thing missing for the UK side, but we have that now too! Review collected by and hosted on G2.com.

Zeffy makes it easy for walk-ins at our events, so that people who want to attend and support the mission are able to do so. Before, people had to make purchases further in advance in order to enjoy all aspects of our events freely. Review collected by and hosted on G2.com.

The "Payments" section in the Zeffy mobile app, at least on iPhone, does not have an intuitive feature/area to separate what the payment was for. It would be helpful to have a feature where you can sort payments into digital folders depending on why someone paid. Review collected by and hosted on G2.com.

What I like most about Zeffy is that it allows our nonprofit to keep more of the money we raise. The 100% free model means donations and registration fees go toward our mission rather than platform fees. Beyond the cost savings, Zeffy is easy to use for both administrators and supporters. We use it for choir registrations, summer program enrollment, fundraising campaigns, and event ticketing, and it has been reliable and straightforward across all of those needs. I also appreciate that the platform is clearly designed with nonprofits in mind, offering features that many organizations would otherwise have to pay extra to access. Review collected by and hosted on G2.com.

No downsides so far. I'll be glad when text-to-give goes live! Review collected by and hosted on G2.com.