DO
Dawn O.
"Setup is easy, and support is responsive, and we have already saved thousands in credit card fees."
5/5
What do you like best about Zeffy?

Initial setup is easy, and support is not only responsive, but proactive. The interface is simple and efficient. Their plugin for our website was also very easy to embed. Review collected by and hosted on G2.com.

What do you dislike about Zeffy?

Linking the bank account required an individual's personal identification information, and our financial officers rotate on a regular basis, so the information will be obsolete in short order. The org page was a tool that I wanted to use immediately, and I had to contact support to find out that it was not released until after a waiting period. Review collected by and hosted on G2.com.

Angela M.
AM
Angela M.
"Zeffy is very easy to use and has lots of good features."
5/5
What do you like best about Zeffy?

It's a much better alternative to receiving donations by checks or cash. It's also much better that other payment/donation services that charge a fee for use and/or a percentage of donations. Review collected by and hosted on G2.com.

What do you dislike about Zeffy?

It would be nice to be able to choose what day of the week that you receive the contrbutions in your bank. Some churches do not want want to use Zeffy because contributions made on Sunday are not received until 8 days later on a Monday. Review collected by and hosted on G2.com.

PT
Philip T.
"Truly 100% free, highly functional platform, with a refreshingly responsive support team"
4.5/5
What do you like best about Zeffy?

First, I love that Zeffy is really truly 100% free. When our organization (the Christian Engineering Society) was seeking a new membership/ticketing platform, I researched about a dozen different options. Most of them had "free" versions...that would give you everything except the functionality we most needed. Zeffy, in contrast, gives us all features for free. I like their model of relying on user contributions.

Second, I appreciate that the development team is constantly responding to feature requests on the user discussion board. When I started using Zeffy about two years ago, I thought, "This seems like the best option, though I'm disappointed that X and Y features are missing..." I added my vote to several feature requests on the board (particularly regarding membership campaigns), and within a year, 80% of them had been implemented.

Third, I value the clean, intuitive interface! I was nervous about switching from our old platform and thought it would be a difficult "sell" to the rest of my team. As soon as they started using Zeffy, though, they began singing its praises even more enthusiastically than I had been. Review collected by and hosted on G2.com.

What do you dislike about Zeffy?

There are a few features that could help enhance the platform...for example, a little more flexibility in how some of the fields are arranged in the membership campaign form, and some options around how discount codes work with recurring memberships. Given how many improvements the Zeffy team has already made since I started using it two years ago, though, I feel confident these will be implemented before too long. Review collected by and hosted on G2.com.

PO
Pedmarlin O.
"Zeffy is what community looks like!"
5/5
What do you like best about Zeffy?

Zeffy makes donating very simple. It is also extremely easy to set up. I love that you get all of your donations deposited into your account. Yes, it may take some time to get to you, but you get ALL of your donations, every penny. Zeffy understood the assignment! Zeffy is the birthday! (; Review collected by and hosted on G2.com.

What do you dislike about Zeffy?

Honestly, I have nothing to complain about. We would love to stick around to see the upcoming improvements, and I am sure we will love them. Are we biased? Maybe, but I am sure that you would be too if you could get all of your donations deposited into you. Review collected by and hosted on G2.com.

ALLDOER I.
AI
ALLDOER I.
President
Small-Business (50 or fewer emp.)
"Free and quick payment service"
5/5
What do you like best about Zeffy?

Zeffy has been an excellent fundraising platform for our nonprofit. The payment process is fast, simple, and easy for both our organization and our donors. What makes Zeffy stand out is that it is completely free for nonprofits, allowing us to keep more of every donation and direct those funds toward our mission instead of paying platform fees.

The donation forms are user-friendly, professional, and easy to set up. We have had a great experience using Zeffy and appreciate how it helps nonprofits maximize their impact while providing a seamless giving experience for supporters.

We highly recommend Zeffy to any nonprofit looking for a reliable, efficient, and cost-effective fundraising solution. Review collected by and hosted on G2.com.

What do you dislike about Zeffy?

One area that could be improved is the payout schedule. Zeffy processes payouts on a weekly basis, so organizations that need immediate access to donated funds may prefer more flexible payout options, such as daily or on-demand transfers. However, the platform's no-fee model and ease of use still make it an excellent solution for nonprofits. Review collected by and hosted on G2.com.

AN
Verified User in Hospital & Health Care
"What a Game Changer!"
5/5
What do you like best about Zeffy?

I love all the different functions in one space and how much money it saves us! We have our CRM, newsletter, event tickets all in one place; and because they're integrated, we don't have to download a CSV from one and import it, they're all already logged! The history for the donors as well as the ability to make notes for each donor is amazing. Review collected by and hosted on G2.com.

What do you dislike about Zeffy?

It's not the most user friendly to figure out, but the simplicity of the layout makes it easier to navigate and figure out quickly. Review collected by and hosted on G2.com.

AN
Verified User in Non-Profit Organization Management
"Seamless, Supported, & Responsive"
5/5
What do you like best about Zeffy?

Zeffy is ridiculously user-friendly, but even better are their robust support services (help articles/videos and personalized customer service) and their exceptional responsiveness to customer needs and suggestions. They are constantly making functional updates & upgrades based on client feedback. And best of all for a small non-profit like ours, no fees! Review collected by and hosted on G2.com.

What do you dislike about Zeffy?

Occasionally a change in functionality can come as a surprise, so it might require adapting to a slight process change, but so far all the changes have been positive so it's worth it. I can't think of a single other downside! Review collected by and hosted on G2.com.

AN
Verified User in Religious Institutions
"My experience using Ziffy was simple, convenient, and helped me quickly connect with the platform."
4.5/5
What do you like best about Zeffy?

What I like best about Zeffy is that it provides a free and easy-to-use platform for organizations to manage donations and registrations, making fundraising more accessible and cost-effective Review collected by and hosted on G2.com.

What do you dislike about Zeffy?

My main dislike is that the donation amount is preselected by default. While I support contributing to keep the platform free, I would prefer donations to be an opt-in choice so users don't accidentally pay more than intended. Review collected by and hosted on G2.com.

MR
Maria R.
"A valuable platform"
5/5
What do you like best about Zeffy?

Zeffy has a very user friendly application. Available both on desktop and via an app. It was a quick and easy process to set up. It allows for customization for setting up our org page and aesthetically pleasing! I love the consistent communications Zeffy sends when funds are received. It has templates that can be used to take the guessing out for what to write when its time to communicate with sponsors. The best part is that Zeffy allows us to keep the full donated amount without charging us fees. This in itself is a huge blessing. Its the best platform available to nonprofits! Review collected by and hosted on G2.com.

What do you dislike about Zeffy?

There is NOTHING I dislike. I enjoy using it! Review collected by and hosted on G2.com.

AN
Verified User in Education Management
"Zeffy is a perfect fit for our association"
5/5
What do you like best about Zeffy?

* That they absorb the cost of credit card processing

* Ease of setting up an event

* Zeffy has the two primary functions we need: event registration and membership dues collection without having to pay for services the association does not need/use. Review collected by and hosted on G2.com.

What do you dislike about Zeffy?

That we cannot get tech support by phone---although their Customer Support team is VERY responsive to emails.

We would also LOVE:

- having an option to have Zeffy create invoices for members for event registration fees and dues.

- database module so we can eliminate the Constant Contact fees we're paying monthly. Review collected by and hosted on G2.com.