No fees strucutre means a lot to small NPOs, and I work for several of them in various capacities. I had no idea that we could set up a storefront for one or put a "tap and go" donation (no tax receipt, of course) in place for an event. I have been able to meet all my needs for donations and online financial support of these charities. Great application, I must say! Review collected by and hosted on G2.com.

In order to continue to offer the free service to the NPOs and charities, Zeffy still needs to raise money themselves. Some of my donors have found the optional Zeffy support hard to figure out how to skip if they were not in a place to donate there as well. I've fielded a couple of angry and frustrated phone calls, but generally people are starting to understand what they're seeing in the payment process. Review collected by and hosted on G2.com.

Zeffy continues to provide updates to their offerings and makes the program better to use. It feels like every month they can do something new - now they help our nonprofit to offer membership! We are working on incorporating our Zeffy data into our CRM. Review collected by and hosted on G2.com.

I don't see how Zeffy can be better at this time. Review collected by and hosted on G2.com.

I worked professionally as a consultant to NPOs and interfaces with many fundraising platforms. Zeffy was by far the easiest to set up and administer, I now use it as a volunteer board member for a school in Guatemala. I get everything I need from the reports I set up and very much like the strong communication style that Zeffy has with its users. Review collected by and hosted on G2.com.

The only downside I've experienced is the confusion that can be caused if a donor makes an unsolicited donation and becomes confused by the request for donation made by Zeffy. I do explain to those I interact with that by making the donation to Zeffy they are eliminating expenses that we'd have to take on and that helps us. Review collected by and hosted on G2.com.

Zeffy is very easy to use and manage. For our school sports' team, we use it in a multitude of ways, from summer camps to fundraising to merchandise sales. I also love that, once created, campaigns stay in your account for easy modification and re-use in years to come. Review collected by and hosted on G2.com.

One of my only hang-ups with Zeffy is how it organizes sales and campaigns. When I go to search for users, it always organizes my search by who purchased or signed up for the campaign. As a sports team, it would be much more beneficial and easier to organize if I can choose other ways to search and list my purchases, like by athlete name. If this is a function of Zeffy, then it is not clear or obvious like the other features. Review collected by and hosted on G2.com.

No charge to the organization using it - we keep 100 % of payments; easy to run reports, it communicates exceedingly well with those of us running the campaign/event AND with donors/attendees. It's simple but complete and powerful. Review collected by and hosted on G2.com.

I don't know if people donated to Zeffy nor the amounts. It would be helpful to know. We messaged people and explained that we keep 100% and that THEY incur no mandatory fees, but to keep it sustainable, we suggested an amount to add to their payment. No idea if it was an effective pitch. Review collected by and hosted on G2.com.

The platform is intuitive, easy to set up, and offers everything we need—from donation pages to event registration and an online store. Our donors appreciate the simple giving experience, and we appreciate the transparency and flexibility Zeffy provides.

Whenever we've had questions, their support team has been responsive and helpful. Zeffy has allowed us to focus less on administrative costs and more on serving the communities we support.

I highly recommend Zeffy to any nonprofit looking for a reliable, user-friendly fundraising platform that truly puts nonprofits first. Review collected by and hosted on G2.com.

Payment disbursement could be twice a week Review collected by and hosted on G2.com.

We have been using Zeffy's platform for almost a full year and have experienced exceptional customer service, excellent and user-friendly tools, helpful suggestions, templates and integrations which make our work more streamlined and strategic, and fantastic reports. We love the zero-fee model and Zeffy even provides tools to help us educate our donors and potential donors on why this method is better for our organization. We are consistently impressed by Zeffy. Review collected by and hosted on G2.com.

Zeffy doesn't allow us to integrate our Volunteer management fully and robustly into the CRM. While the CRM is a wonderful tool, we cannot track volunteer hours within the software, and therefore must use alternative software. Otherwise, we have zero complaints. Review collected by and hosted on G2.com.

Zeffy is easy and secure to use and it keeps track of your customers Review collected by and hosted on G2.com.

When you enter a donation amount and use the scroll wheel on the mouse to scroll down, the amount changes. The program hides the "Other" option. Review collected by and hosted on G2.com.

I like that it's easy to use both from the administrator side and customer side. It's very easy to build event ticketing pages and donation pages. I love that I can include logos and images to theme our donation/event campaigns. Customers and donors have found it easy to use and I have no received any negative feedback from them. Review collected by and hosted on G2.com.

I have used the newsletter templates for our monthly newsletter and it can sometimes be slow to design depending on the template and limited in the editing features that I have. It is also not seamless in the different email platforms and can look different from one email provider to the next. It makes it hard to edit it within Zeffy and see it look different in email. Review collected by and hosted on G2.com.

There are so many great features that every time we learn a new one we get excited. We can do all our program registration & events in Zeffy and the setup is really easy (we are getting rid of our previous platform); the events page that we can just add to our website; the Charitable Receipts autosend; the automatic refund feature for cancelled tickets; the no fee processing; . Review collected by and hosted on G2.com.

We tried making a newsletter and it doesn't portray images the same in emails as it does when creating it - even the template we chose without changing anything was very skewed so we haven't been able to take advantage of that (maybe a newsletter with no images would be ok). Deposits take a little longer than we are used to, but we don't mind since it is a small price to pay for no fees on so many features. Review collected by and hosted on G2.com.