Zeffy is a great one-stop-shop for our small non-profit. We love that fees are not taken out of donations, memberships, event ticket purchases, etc. Automatic emails to remind people to renew their membership is helpful, as well as the ability to send donation acknowledgements automatically. It is simple to use from the administrative side, and easy to use from a customer perspective. Review collected by and hosted on G2.com.

Some customers feel they are required to make a donation to Zeffy at check out, and that is frustrating on their end. There needs to be a clear opt-out feature for users. Zeffy also does not recognize that a member who renews at a different giving level is still a current member. For example, if a member initially gave at the $100 level, but renews at the $50 level the next year, it will still send a reminder for the donor to renew, even though they already have. Review collected by and hosted on G2.com.

Zeffy has been a great platform for Team DC and has made it much easier for our nonprofit to manage event ticket sales, fundraising auctions, and general donations in one place. The platform is user-friendly for both our team and our supporters, allowing us to create campaigns quickly, track participation, and keep our fundraising efforts organized.

As a volunteer-led organization that supports LGBTQ+ sports and community programs throughout the Washington, D.C. region, we appreciate tools that help us spend less time on administration and more time advancing our mission. Zeffy has become an important part of how we manage events and engage our community, and we would gladly recommend it to other nonprofits looking for an accessible and effective fundraising platform. Review collected by and hosted on G2.com.

The biggest drawback is that the optional contribution to Zeffy during checkout can sometimes confuse our supporters, especially when they think the additional amount is going directly to Team DC. We occasionally need to explain how the contribution works. We would also appreciate more flexibility in customizing event pages and reports. These are relatively minor concerns, however, and the platform’s ease of use and savings for our organization far outweigh them. Review collected by and hosted on G2.com.

What we like best about Zeffy is how easy it is to use, whether we're on a computer or a mobile phone. Setting up fundraising campaigns is simple, and we love the flexibility to create different types of fundraisers, including donations, raffles, auctions, and event registrations, all in one place. The platform is intuitive, making it easy for both our organization and our supporters to use. It has become an invaluable tool for helping us raise funds and engage our community. Review collected by and hosted on G2.com.

We have had a very positive experience overall. If we could suggest one improvement, it would be offering more customization options for event registration pages and donation forms so organizations can better match their branding. Review collected by and hosted on G2.com.

As the founder and Board President of Children's Holiday Magic Project, Inc, I can say that Zeffy has proven to be the best non-profit database system we have ever used. Not only is it free for the non-profit to use, which is awesome, but the Zeffy team is quick to answer questions and find solutions to any issues we have faced. It is more "user-friendly" and intuitive than any program we have been a part of as well. The team and I at Children's Holiday Magic Project are grateful every day for this relatively new option, and we have sent many referrals to like-minded charities that have, in turn, thanked us profusely. Review collected by and hosted on G2.com.

Everything we have used on Zeffy has been so easy; it truly is hard to say something we dislike. Review collected by and hosted on G2.com.

I am using Zeffy to plan events/sell tickets for my organization and have found it very intuitive and flexible. I know that others in my org use it for different kinds of fundraisers, donation campaigns, apparel sales, etc and I am impressed that it seems to work for all of us.

Most recently I needed to create an event with many different ticket types and it was really easy to manage and set up was quick because I was able to clone ticket types.

I also like that the Zeffy page can function as a promotion for the event itself because it is highly personalized. Otherwise I would have had to create a separate landing page for the event and just embedded the zeffy link. This saved me that step. Review collected by and hosted on G2.com.

Haven't discovered anything to complain about yet, but I am a relatively new user. Review collected by and hosted on G2.com.

We have recently made the switch to Zeffy and we're still learning a new capabilities but so far it has been excellent for our small non-profit organization. It has helped us streamline and manage memberships including being able to accept credit card payments without taking a cut to out of our limited funds. We have started using it for event ticketing and will be doing a test run of the Free POS system shortly. Review collected by and hosted on G2.com.

Like anything new, it takes a little bit of time to adjust and ride the learning curve. We worried that some of our members would be opposed to the online payment system. We are still running our old systems and methods of payment for anyone who wanted to still pay that way, but so far we haven't heard any complaints! So far the only thing that I think could be improved is how Zeffy requests the donation near the end of the transaction. Sometimes members think they are donating to the organization and not to Zeffy, so we need to continually explain that. Review collected by and hosted on G2.com.

Zeffy has provided our organization the opportunity to have a wider reach and impact with the various tools for organizers found on the website to include creating and sharing campaigns and events, email communication, and the tool to build your website. I am most excited about the website feature as I have been putting off building our website for quite some time, and Zeffy just made my life 100 times easier with the option to create a .org page. I can't wait to start working on that. I also do not consider myself very savvy as it comes to navigating technology, but the Zeffy interface is so user-friendly. I am hooked. Review collected by and hosted on G2.com.

I am bummed that Zeffy did away with the option to help nonprofits file for 501c3 status. Although I understand why this is no longer an offered feature, I was hoping to utilize the platform to file for another 501c3 for another organization I run. The process was so straightforward and simple. Other than that, I have been so incredibly happy with the Zeffy platform and all that it offers Review collected by and hosted on G2.com.

We are a small non-profit that hosts 4 or so events per year. We tried a couple of WordPress plug-ins for event registration which proved to be difficult to use, very buggy and came with very little documentation or support. Other online platforms were far too expensive for us. Zeffy is incredibly easy to use and their customer support far exceeds anything I've experienced anywhere. Zeffy continues to add new features and updates existing features in ways that are meaningful and helpful. Zeffy has been a real win for our organization. Review collected by and hosted on G2.com.

Zeffy has really improved their email capabilities to compete with services like Mailchimp, but so far there are a couple of key pieces that are still missing, notably the ability for users to update their email preferences. There are also some some limitations way that CRM information is uploaded or entered. But I know Zeffy is working on these and other issues, so I have no doubt that improvements are coming. Review collected by and hosted on G2.com.

Versatility - the fact that it is ticketing software, a CRM and communication tracker for our customers/donors. And as a charity, its one less thing we have to worry about raising money to pay for. Review collected by and hosted on G2.com.

The fact that a donor/customer cannot contribute to more than one campaign in a singe payment transaction. for example - Someone that wants to buy tickets to an event and also to a raffle at the same time.

Really, this is the only thing that I wish Zeffy would find a way to solve with shopping cart set-up or something. I was hoping that was what the org page was going to be for but I don't yet see that capability. Review collected by and hosted on G2.com.

We value that Zeffy is completely free for nonprofits, allowing us to direct more of every donation toward our mission rather than platform fees. Its user‑friendly design makes it easy for both our team and our supporters to navigate, and features like customizable donation forms, event registration, and donor management help us streamline fundraising while creating a smooth, reliable giving experience. Review collected by and hosted on G2.com.

Overall, we've had a positive experience. If we could improve one thing, it would be having more customization options for donation pages and reporting, as well as additional integrations with other nonprofit tools. Enhanced analytics and more flexible branding features would make the platform even more valuable. Review collected by and hosted on G2.com.