I like 2 aspects the most.

1. It does not charge me fees to use. No account fee, no transaction fees for credit cards. We are a small volunteer group who do fundraisers to help buy equipment for our high school sports teams and fund scholarships for deserving graduating senior athletes.

2. The ability to install their Point of Sale app on a couple of old iPhones has transformed our snack shack fundraising to allow us to accept any tap-to-pay. It helped us keep up with the payment methods preferred by our customers. Review collected by and hosted on G2.com.

I know the 'gratuity' model is key to Zeffy's revenue model, but I wish I could turn it off on the point of sale on the phones. I'm selling $2 sodas at a football field, and my customers find the 'tip' function off-putting so we often need to explain that it is a fee for Zeffy not a tip for us and it is optional. Review collected by and hosted on G2.com.

There are many upsides to Zeffy. The very easy way to input all the information necessary for our charitable events, the fact you can design questions specific to our needs especially if you are doing something a bit different. Being able to download a guest or attendees list with the answers to your questions for each person. The speed of payouts. Review collected by and hosted on G2.com.

I haven't actually found one yet but I know that there are many things Zeffy can do that I've not even tapped into yet so I might still find something but I doubt it. Review collected by and hosted on G2.com.

Zeffy takes zero fees, which is not a small thing for an organization our size. When a neighbor gives $50, we receive $50. The 3–5% we used to lose to platform and processing fees was real money, and it's now going into housing vouchers and food instead. It has also made asking easier, because I can tell a donor honestly that their whole gift reaches the work.

The second thing is having everything in one system. Donation forms, event ticketing, automatic tax receipts, and donor history all live together. I'm a founder and executive director without administrative staff, so receipts going out on their own and being able to see donor and revenue data in one place instead of reconciling three tools and a spreadsheet saves me hours I don't have. Review collected by and hosted on G2.com.

The reporting is fine for what we need now, but it's fairly surface-level if you want to slice donor data more than a couple of ways.

The voluntary contribution prompt at checkout is also worth naming. I understand why it exists and I support the model, but it occasionally confuses our older donors, who aren't always sure whether the extra amount is going to us. I've had to explain it a few times. Review collected by and hosted on G2.com.

We used Zeffy to handle registration and payments for our staff reunion this year. Before that, we were collecting money through PayPal and Venmo, which meant fees were eating into what people paid and there was no easy way to see who had registered or paid at a glance.

Zeffy solved both problems. We use it for ticket sales, keeping our attendee list organized, and it automatically sends receipts, so we're not manually confirming payments or building our own spreadsheet from scratch. Since our reunion runs on volunteers, not paid staff, that simplicity mattered. Nobody on our committee needed training to use it, and we kept every dollar attendees paid, rather than losing a percentage to fees.

I haven't used Zeffy for fundraising, only for the financial and record-keeping side of running our event, but for that purpose it's been reliable and easy to hand off to volunteers. Review collected by and hosted on G2.com.

Getting Stripe verification set up through Zeffy required an EIN and formation documents, and the legal name had to match my IRS letter exactly, punctuation included, or it triggered a manual review delay. That's more a Stripe/IRS requirement than a Zeffy design flaw, but it was a hurdle to work through.

Zeffy also has many facets. It took me a while to sort out which features were built for a small reunion like mine versus larger organizations with more advanced fundraising needs.

Both of these are minor and stem from my own inexperience with fundraising platforms, not shortcomings in Zeffy itself. Review collected by and hosted on G2.com.

What I have really liked best about Zeffy, is not only affordability but the fact that I have a voice and say into how the platform develops and improves. I love that I can suggest an improvement or change and then have other customers vote on it and I can vote on items I feel are at the top of our priorities for the organization and ZEFFY listens! They actually take these suggestions and put them in the roadpath for development, no other donation platform does this! Review collected by and hosted on G2.com.

Only downside, and I completely understand where Zeffy position is on this, but sometimes I feel that our organization is not branded enough on the platform and being in the US, sometimes wording is not typical for what we use in the US, but this is a very minor downside compared to all the upsides. Review collected by and hosted on G2.com.

We are V2C Inc, a small US 501(c)(3) nonprofit, and we process donations through Zeffy. What drew us in was the promise that 100 percent of every donation reaches us, with no platform commission or processing fees deducted. After several months of real donations, that is exactly what has happened.

Embedding the donation form on our website was straightforward, and it works cleanly on both desktop and mobile. Tax receipts are sent automatically to donors, which saves genuine administrative time for a team our size. Zeffy sustains itself through optional donor tips at checkout, and that model feels honest because it costs our mission nothing.

For a small nonprofit where every dollar matters, Zeffy removed a cost instead of adding one. Recommended without hesitation. Review collected by and hosted on G2.com.

The embedded form is an iframe, so styling control is limited. It works and looks clean, but we could not fully match it to our site's typography and colors, and responsive sizing took some trial and error to get right. Review collected by and hosted on G2.com.

Zeffy makes it very easy for people to transact donations to our Family Education Center (FEC). And, because we are a non-profit organization, the fact that the transactions do not result in any fees levied by Zeffy, that makes using Zeffy a no-brainer. We have been happily using Zeffy for nearly two years at this point. Review collected by and hosted on G2.com.

One thing to be aware of about Zeffy is that they aggregate all of the donations throughout the week and only send them to our bank on a weekly basis. We would appreciate if this process could be revised to at least a twice-weekly schedule, so that we will have the donated funds available in our bank sooner. And so that we can complete our accounting more efficiently. Other than this one concern, Zeffy has been a perfect fit for our needs. Review collected by and hosted on G2.com.

I love that Zeffy is a 100% free platform, which has saved us a lot of money since we started using it. I'm thrilled with how it listens to user input and improves based on what users ask for. I'm really excited about the nonprofit-specific pages they offer, as I can direct clients there to check out events and pick the ones they want. One of my favorite things is the dashboard, which allows people to register for events and subscribe. I also appreciate the recent addition that lets us send emails directly from Zeffy, making it look like they're coming from our domain. Zeffy has continuously improved over time, and I've been with them for over two years, and I'm just thrilled with the progress. Review collected by and hosted on G2.com.

I find there are a lot of limits on the setup, which frustrates me. It's tedious having to repeatedly add things like Facebook links unless using a duplicate template, and some email features aren't intuitive. It feels challenging for those who aren't tech-savvy, making it hard for them to get started. While Zeffy offers tools and training, this can still be intimidating for new users. I've noticed it takes a long time for some volunteers to feel comfortable using the dashboard. Additionally, I'd prefer if Zeffy could integrate better with Google Sheets and other products from Google. Google offers nonprofit grants and free tools that Microsoft has rescinded, and it's problematic that only one person can be assigned admin privileges, which complicates matters if they leave. Review collected by and hosted on G2.com.

I love that I can set up multiple campaigns - including events and sent out unlimited communications to my community. Review collected by and hosted on G2.com.

It would be nice more customizable options within the campaigns; for example one campaign that I sat up I would have liked it to show how many seats were purchased instead of having campaign total dollar amount needed.

This particular campaign allowed donors to sponsor a seat for a woman who would be attending our conference. The total dollar amount would be equivalent to $7900. I would have been nice for the campaign to show " Five Seats Sponsored" or " 60 Seats left" instead of the dollar amount. The impact was found in the seats that need to be sponsored. Other than this I have NOT one dislike about Zeffy! Review collected by and hosted on G2.com.

Hard to say. The customer service was excellent, very quick, complete, polite, and professional. The fact that we are a non-profit trying to put on an event for 200 people, selling tickets, collecting the money, and getting the tickets to the buyers was the last thing I wanted to do as a volunteer. I had used another ticket site the year before, and a friend from another nonprofit suggested Zeffy. The other site charged a fee. That is reasonable; there was a lot of work on their end, especially credit card fees, but when I saw Zeffy did not, I did not believe it, but it was true. They offer the ticket buyer the option to pay the fee, but it is suggested, not required. That was a great way to work. I loved it. Review collected by and hosted on G2.com.

Well, I had a problem. It was the first time we put on this event and had NO idea how many tickets we were going to sell. The hotel suggested the smallest room, 60 people, and if we sold over 60, we could move up to a bigger room. Well, I didn't want to move to the bigger, more expensive room if we only had 63, but if we had 80, then I would. So I wanted to create, like, a STANDBY list. When that got up to 20 people, I would get the bigger room and contact those people and see if they still wanted to buy a ticket. It worked, sort of by creating a different kind of ticket with $0 as the price. Only two people signed up for it, so it did what I wanted it to do, but the running number reports I was using included those 2 non-$ tickets, and it was very confusing to keep track of. Review collected by and hosted on G2.com.