AN
Verified User in Education Management
"Zeffy is a perfect fit for our association"
5/5
What do you like best about Zeffy?

* That they absorb the cost of credit card processing

* Ease of setting up an event

* Zeffy has the two primary functions we need: event registration and membership dues collection without having to pay for services the association does not need/use. Review collected by and hosted on G2.com.

What do you dislike about Zeffy?

That we cannot get tech support by phone---although their Customer Support team is VERY responsive to emails.

We would also LOVE:

- having an option to have Zeffy create invoices for members for event registration fees and dues.

- database module so we can eliminate the Constant Contact fees we're paying monthly. Review collected by and hosted on G2.com.

AN
Verified User in Non-Profit Organization Management
"Zeffy has saved our organization thousands of dollars!"
5/5
What do you like best about Zeffy?

The customer service is top notch! I love that Zeffy is always trying to improve their platform and services. As a result, Zeffy just gets better and better with time! Review collected by and hosted on G2.com.

What do you dislike about Zeffy?

I wish there was an easier POS option. I would like to see a complete contactless POS option where an email address is not required. It slows down the payment process and I'm not comfortable with strangers using my phone. Review collected by and hosted on G2.com.

Amisha D.
AD
Amisha D.
"A Game Changer for Nonprofits"
5/5
What do you like best about Zeffy?

What I love most about Zeffy is how easy it makes fundraising while helping nonprofits keep more of every dollar they raise. It’s simple, thoughtful, and genuinely built to support organizations doing meaningful work. Review collected by and hosted on G2.com.

What do you dislike about Zeffy?

I’d love the ability to create customized tracking links for each campaign. When selling tickets, it would be incredibly helpful to see exactly where each sale came from so I can better understand which marketing efforts are working. Review collected by and hosted on G2.com.

Kathy R.
KR
Kathy R.
"Mostly a great option for nonprofits (from a non standard user)"
4/5
What do you like best about Zeffy?

We've gotten really great feedback about the variety of payments accepted by Zeffy. People love to be able to use an e-check, credit or debit card, or digital wallet. Review collected by and hosted on G2.com.

What do you dislike about Zeffy?

The extremely high and confusing processing fees. I have to explain that to each and every client who gets our Zeffy link. Sometimes they get too confused and refuse to pay because they thought we were sneaking in extra charges. I understand why Zeffy needs to ask for processing fees, but 15% is absurdly high. Especially when sometimes our rental "donations" are over $1000. Review collected by and hosted on G2.com.

AN
Verified User in Sports
"Easy to Use Over Plenty of Options"
5/5
What do you like best about Zeffy?

Zeffy has a lot of the options I need for the nonprofit organization for which I volunteer. From managing members and inventory to selling event tickets, it's been a one-stop-shop for us. Review collected by and hosted on G2.com.

What do you dislike about Zeffy?

I used to be able to incorporate gifs in emails, but that option seems to have been taken away. The email options are pretty minimal. Review collected by and hosted on G2.com.

AQ
Andres Q.
Business partner of the seller or seller's competitor, not included in G2 scores.
"Zefy is an excellent product for big and small orgs"
5/5
What do you like best about Zeffy?

The fact that its free really makes it an excellent tool for small organizations with a limited budget. However thy definitely have the capacity to serve small or large organizations. Review collected by and hosted on G2.com.

What do you dislike about Zeffy?

At this point I really don't have many complaints I understand that the money is released after a period time and I understand that is a tradeoff that we are willing to make for the no fee relationship we have with Zeffy Review collected by and hosted on G2.com.

AN
Verified User in Music
"Ideal option for non-profits"
5/5
What do you like best about Zeffy?

The idea that Zeffy is built for fundraisers makes it an ideal platform for non-profits. It's customizable enough to cater to a variety of applications, including event registrations, which is our primary use. And the inclusion of an email feature means we don't have to pay for a separate email marketing service, saving us even more money. Review collected by and hosted on G2.com.

What do you dislike about Zeffy?

The email feature is worth using, but it doesn't have as many formatting options as we're used to. That's certainly not a deal-breaker, since email isn't Zeffy's primary function. Review collected by and hosted on G2.com.

Steven H.
SH
Steven H.
Web Designer/Developer
Small-Business (50 or fewer emp.)
"Save on Development Costs"
5/5
What do you like best about Zeffy?

As a web developer, I have to look at all available options before starting to build from scratch. I researched Zeffy for my 501-c-3 client and learned how Zeffy connected many of our needs together in a single package. This saved me huge amounts of time and my client many, many dollars. The best part of the story is how much my clients loved working with Zeffy. Review collected by and hosted on G2.com.

What do you dislike about Zeffy?

Not very good at lunar landings. Wait… that's not what Zeffy claims to accomplish is it. Rather than focus on downsides, learn the upsides, then evaluate. You'll save time and a lot of grief. Review collected by and hosted on G2.com.

Kay C.
KC
Kay C.
Sales Director
Small-Business (50 or fewer emp.)
"Simplicity, No Fees, and Great Support with Zeffy"
5/5
What do you like best about Zeffy?

I appreciate the simplicity and no fees with Zeffy. I really like that it offers a download in Excel format, which makes it easy to sort and change the data, and create necessary reports for registration at various checkpoints like the check-in desk and raffles. The initial setup was very easy for me, thanks to my banking background. However, for those without such experience, Zeffy's customer support is awesome and wonderful, answering every question effectively. Review collected by and hosted on G2.com.

What do you dislike about Zeffy?

I've had some issues with using Zeffy for a couple of different campaigns, where each campaign has its own QR code. It's been a bit challenging explaining to the different members who are not technology-oriented that you can't just use a QR code over and over again. You have to use the specific QR code for the specific campaign. Maybe Zeffy could offer a master QR code, so that all the different campaigns can have the same QR code. From a programming point of view, I haven't figured out how to do that yet. Review collected by and hosted on G2.com.

Response from Hubert Fanneau of Zeffy

Thank you Kay! Zeffy is a 100% free fundraising platform for nonprofits, and the simplicity and zero fee model you described are core to what the team builds for, so organizations can focus on their mission rather than managing payment overhead.

The Excel export you mentioned is something a lot of event organizers rely on. Being able to pull registration data directly into a spreadsheet and sort it by checkpoint, raffle, or check in desk is a real time saver on event day.

On the QR code question: Zeffy's Organization Page might be what you are looking for. It is a single shareable link that aggregates all your active campaigns in one place. You can generate one QR code for that page and it covers every campaign at once, so attendees can choose from a list rather than needing a code specific to each event.

Zeffy's peer to peer fundraising tools let supporters create their own fundraising pages linked to your organization, which can extend reach ahead of a conference or annual campaign. Zeffy also has a donor management and CRM built in, where every transaction automatically creates a contact record, useful for the conference team when tracking registration history across years.

Glad Zeffy is working for Kay and your team.

See how Zeffy improved
Verified User in Medical Practice
AM
Verified User in Medical Practice
Small-Business (50 or fewer emp.)
"Zeffy’s 0% Fees and Easy Setup Are a Nonprofit Budget Lifesaver"
5/5
What do you like best about Zeffy?

Zeffy is a fantastic payment processing tool with many helpful additions. We previously used Wix payment processing, but it charged 5.8% and Zeffy charges 0% plus Zeffy is much easier to use. Wix is cumbersome, time consuming and frustrating. We, also, use Zeffy for email distributions and it costs nothing. As a nonprofit struggling with a budget, Zeffy is amazing. Review collected by and hosted on G2.com.

What do you dislike about Zeffy?

For the most part Zeffy is great, but it could improve things like text wrapping, scaling of a pic/image/graphic. It is a free tool, so the features aren't advanced. You get what you pay for... Review collected by and hosted on G2.com.