---
title: Zef Reviews
meta_title: 'Zef Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Zef works for a business like yours.
aggregate_rating:
  rating_value: 3.0
  review_count: 1
  scale: '5'
date_modified: '2026-06-18'
parent_category:
  name: Customer Service
  url: https://www.g2.com/categories/customer-service
---


# Zef Reviews
**Vendor:** Zef  
**Category:** [Enterprise Feedback Management Software](https://www.g2.com/categories/enterprise-feedback-management)  
**Average Rating:** 3.0/5.0  
**Total Reviews:** 1
## About Zef
ZEF is a survey software for building beautiful intelligent surveys.




## Zef Reviews
  ### 1. Generate attractive, Beautiful, Professional and reliable surveys

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Internet | Enterprise (> 1000 emp.)

**Reviewed Date:** November 07, 2019

**What do you like best about Zef?**

Zef Generate attractive, beautiful reliable and professional surveys to encourage customers to leave a feedback everytime they use our services.

**What do you dislike about Zef?**

I found nothing to dislike about Zef. It is great software for getting unbiased opinions from potential customers.

**What problems is Zef solving and how is that benefiting you?**

We used Zef to create attractive and professional surveys that makes customers to participate in a survey everytime they book a room. It helped alot to get unbiased opinions of our services.


## Zef Discussions
  - [What is Zef used for?](https://www.g2.com/discussions/what-is-zef-used-for)

- [View Zef pricing details and edition comparison](https://www.g2.com/products/zef/reviews?filters%5Bnps_score%5D%5B%5D=3&section=pricing&secure%5Bexpires_at%5D=2026-08-13+17%3A19%3A36+-0500&secure%5Bsession_id%5D=08f118ae-12cf-4e1d-83ee-682b0cde5a7f&secure%5Btoken%5D=122c41f99b39a879ed40211d76a0b1f240da82897c8967c881a226c80270401c&format=llm_user)

## Zef Features
**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Survey Management**
- Brand Design Consistency
- Survey Deployment
- Feedback Collection
- Device Responsiveness
- Surveys & Feedback
- Mobile Survey
- Pulse Surveys

**Process Management**
- Feedback Aggregation
- Trigger Alerts
- Real-Time Analysis
- Real-Time Action
- 360 Degree Feedback
- Anonymous Feedback
- Real-Time Analytics
- Trend Analysis
- Real-Time Data
- Text Analysis
- Sentiment Analysis

**System Management**
- Security
- System Monitoring
- SSL Security
- GPS

**Additional Functionality**
- Customer Experience Management
- NPS of Employees
- Real-Time Notifications
- Question Library
- CRM
- Data Visualization
- Multi-Channel Distribution
- Ratings/Reviews
- Negative Feedback Management
- Activity Dashboard
- Email Management
- Commenting/Notes
- AI Copilot
- Third-Party Integrations
- Template Management
- Reporting & Statistics
- Social Media Integration
- Text Fields
- Customizable Questions
- Reporting/Analytics
- Real-Time Reporting
- Customizable Branding
- Conditional Logic
- Website Integration
- Search/Filter
- Collaboration Tools
- API
- NPS of Customers
- Multi-Language
- Survey/Poll Management
- Segmentation
- Customer Segmentation
- Reminders
- NPS Survey Structure
- Access Controls/Permissions
- Widgets
- Customizable Templates
- Feedback Management
- Customizable Fields
- Question Branching

## Top Zef Alternatives
  - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) - 4.4/5.0 (6,971 reviews)
  - [HubSpot Service Hub](https://www.g2.com/products/hubspot-service-hub/reviews) - 4.4/5.0 (2,823 reviews)
  - [LiveAgent](https://www.g2.com/products/liveagent/reviews) - 4.5/5.0 (1,481 reviews)