It is quite easy to get in touch with the customers and client & their product is also easy to understand. Also, you can have awesome chat & conversations with people around globe. Review collected by and hosted on G2.com.

It gets hang someday and you may feel like getting scam. Also, UI needs to be more user-friendly. Review collected by and hosted on G2.com.

It is very easy to get in touch with the customers as well as the client and the product is easy to understand as well as easy to use.It is very different from other products Review collected by and hosted on G2.com.

It sometimes take some longer time to load. Review collected by and hosted on G2.com.

Awesome conversations on chat. it is the place at which you're looking for a conversation and it is also about how effective you are on motivating people or starting a conversation. Review collected by and hosted on G2.com.

Might someday someone get spam and scam but its nothing to do with app.As with online there is risk always assessed and with go. Review collected by and hosted on G2.com.

I love that you're able to answer calls in the chat you're also able to chat within the chat interface as well that makes it easy to not have to toggle through multiple systems manage trouble tickets and my company even use their knowledge base to build a help site for employees to use it more efficiently Review collected by and hosted on G2.com.

It's not very fluid that's what I don't like about it I've use systems that have a little bit more fluidity to it but with a minor update I. That aspect it probably would be a better software all around Review collected by and hosted on G2.com.

Hi there! I love this ZaZaChat a lot, Live chat sessions we get user complete information like visiting time, current time, browser, etc. we get notification when a new user waiting and we also can print the chat at the end of the session, one most important thing we can ban any annoying user. Review collected by and hosted on G2.com.

Well, nothing a major thing which I dint like but sometimes not able to find the previous chat and after some time it shows so thats the only thing which I noticed so far. Review collected by and hosted on G2.com.

I am in love with this ZaZaChat, Have been using this for a live chat session, and can check spelling corrections also, we even can see the typing notification. so far overall good. Review collected by and hosted on G2.com.

Dislike, sometimes not able to see the past chats and but one thing is there we can get the print of chat window when session is ended so that is also not the big issue. Review collected by and hosted on G2.com.

ZaZaChat is a real-life-saver for startups and agencies. This help desk software is an end-to-end platform that provides features like real-time chat and issue tracking through tickets - all in one place. Review collected by and hosted on G2.com.

ZaZaChat is currently unavailable on iOS and Mac, so that's a real disadvantage for Apple lovers. From a business perspective, there's no free trial edition available that makes it difficult for buyers to choose. The tool completely lacks customization, which is a deal-breaker for SMEs and agencies. Review collected by and hosted on G2.com.

ZaZaChat is a customer service product that handles basic functionalities well. It does what it is supposed to do and does it at a pretty competitive price. The UI for both the agent side and the visitor side is able to be customized which really goes a long way in helping to make something your own or at least branded to your company or one of your client's websites. The fact that they have a Live Chat service, a ticketing system, an FAQ/self-service setup and it is all rolled into one program definitely helps swing things above a 5 on the review. Review collected by and hosted on G2.com.

ZaZaChat is a no-frills option when it comes to providing chat on a website. I would recommend this program for anyone who is running a small business or someone who does not have a portfolio of clients who are depending on them to provide an upscale experience. While there are some things that are good about this product, there are almost the same amount of not-so-good things that balance things out. I can't say that this software is something that should be completely avoided at all costs, but I will say that there are other options out there for a little more each month that will give a different tier of service. Review collected by and hosted on G2.com.