
The best thing about Zapier was the ease in setting up automated system responses to achieve the goal I needed. I could set it and forget it and trust that it was operating correctly in the background. This improved our workflow because we were able to automate something that was done manually prior and took up tons of time. Review collected by and hosted on G2.com.
The only thing I disliked was the held zaps and plans that didnt quite fit our need for the day to day volume we were getting. Review collected by and hosted on G2.com.