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![Lior G. Lior G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif)
I've used Zapier to build systems and processes, workflows, and features in 8 companies. From early-stage startups to post-IPO. I've used Zapier for product, sales, marketing, operations, and much more. It's an invaluable tool that saved me months of work and millions of dollars. I use it a lot. It is easy and they have great customer support. Review collected by and hosted on G2.com.
Nothing. Always a bit of room to improve but overall, I've built entire systems on top of zapier at a fraction of the development cost. Review collected by and hosted on G2.com.
Video Reviews
1,327 out of 1,328 Total Reviews for Zapier
Overall Review Sentiment for Zapier
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![Jason M. Jason M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif)
I've been using Zapier to integrate other applications on Wordpress for a few years now. What I love about Zapier is the ease of use. Specifically, that even without coding skills, setting up "Zaps" (automated workflows) is intuitive and straightforward. The step-by-step guidance ensures a smooth setup for even complex automations. I also like being able to customize Zapier. I love the ability to tailor Zaps with filters, conditions, and multi-step actions allows for nuanced workflows that align perfectly with my needs. Review collected by and hosted on G2.com.
The learning curve is pretty high for creating Zaps. I was able to get some help from a Zapier expert which worked out great for m.e Review collected by and hosted on G2.com.
![Samuel S. Samuel S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif)
I like Zapier because it connects with my open talent platform. Once it's connected, it helps us to identify new users on the platform, so they become leads for our commercial team to act on. Zapier also connects at our site; when integrated with Zapier at some landing pages, and when viewers become leads through signing forms, we are able to see wherever they came from. Review collected by and hosted on G2.com.
I dislike the fact that Zapier is in our technology's team hands.
Any kind of change I need to talk to them, I'd like if there were some kind of course about Zapier for non-tech people. If they have it, I'm sorry, I've never seen it before Review collected by and hosted on G2.com.
It has options for us to connect different platforms we use together so that we can automate our tasks easily. We use it to collect information from customers, keep track of things in spreadsheets, automatically tag customers in our email database, and send automated email notifications internally. Great support also, if we ever have an issue, they usually help us resolve it promptly. Review collected by and hosted on G2.com.
Sometimes it has issues with pulling certain fields when we take information from orders in our shop. I'm not sure, but I believe it has to do with international customer zip codes. We use Keap a lot to connect to our shop, and sometimes we have issues with getting it to tag customers, but with troubleshooting it usually gets resolved. Review collected by and hosted on G2.com.
Zapier has allowed me to setup several automated flows from our range of systems, to bring everything together. The Zapier team are always helpful and onhand should you ever have questions. An easy to use tool and straightforward to implement. Review collected by and hosted on G2.com.
Nothing really. I'm new to Zapier, but found the support documents and website resources enough to get me up and running under my own steam. A great allround tool. Review collected by and hosted on G2.com.
![Dylan S. Dylan S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif)
One of the most significant advantages of using Zapier is its extensive compatibility with a wide range of applications. This interoperability enables seamless integration between different platforms, streamlining workflows and automating tasks that would otherwise be time-consuming or prone to errors. Whether you’re utilizing popular productivity tools, CRM software, marketing automation platforms, or specialized industry applications, Zapier’s versatility makes it an invaluable asset in constructing efficient and streamlined processes. Review collected by and hosted on G2.com.
Starting to use Zapier has a slight learning curve, but it’s less technical to set up compared to other similar programs. However, the pricing can be confusing, especially when you’re charged per Zap or Task. Therefore, it’s crucial to educate yourself about the program. Review collected by and hosted on G2.com.
![Joe M. Joe M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif)
I love that you do not have to have developer experience in order to use the app. I also love their support, they are always available and they are very informative. Most apps that grow overtime they get rid of lines of communication and in my opinion they went to chat which has been awesome to get issues resolved immediately.
I also recently had an experience with Lauren Franklin from their Higher up support team on an issue that I needed resolved ASAP, she was very responsive and got the issue resolved in just a couple hours. Review collected by and hosted on G2.com.
Nothing that I can think of, I think like most apps they have growing pains but nothing that causes many concerns. I will also note that Zapier helped me reduce my staff by replacing staff through the automations I set up alone. Review collected by and hosted on G2.com.
Love the ability to utilize custom python or javascript in zap steps to process data. Review collected by and hosted on G2.com.
The jumpy GUI in the listing of My Zaps causes me to click on the wrong things all the time. Very annoying. I loved the interface about 4 years ago, it didn't have as much data displayed, but it also didn't jump around and cause mis-clicks. I've actually deleted zaps because of this! Review collected by and hosted on G2.com.
![Michael F. Michael F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif)
I've been using Zapier for several years now, and it has become an indispensable tool for my team. The ability to automate tasks and connect different apps without needing any coding knowledge has saved us countless hours of manual work. The user interface is intuitive, and the vast array of integrations available makes it easy to customize workflows to fit our specific needs.
What I appreciate most about Zapier is the reliability and consistency it offers. Once a "Zap" is set up, it just works in the background, allowing us to focus on more critical tasks without worrying about routine processes. Customer support has also been fantastic—prompt, helpful, and always ready to assist with any issues or questions.
Whether you're a small business looking to improve efficiency or a larger organization needing to streamline operations, Zapier is a must-have tool. It's not just about saving time; it's about empowering your team to work smarter, not harder. Highly recommended! Review collected by and hosted on G2.com.
For very complex or multi-step workflows, setting up Zaps can become challenging. While the interface is user-friendly for basic tasks, more advanced automations might require a deeper understanding or even custom coding solutions.
For users new to automation tools, there can be a learning curve in understanding how to best utilize Zapier. It may take some time to fully grasp how to set up and optimize your workflows. Review collected by and hosted on G2.com.
![Brinda M. Brinda M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif)
AS small business owner, Zapier is very helpful for me, it is helping me to connect multiple services and setup automation things, its improve our customer experience as well. Review collected by and hosted on G2.com.
The price of Zapier is bit costly for small business or startups, but anyways it's worth. Review collected by and hosted on G2.com.
![Stacy L. Stacy L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif)
I love how flexible Zapier is. Anytime my team asks me if we can automate a process, I look to Zapier to make it happen. There are only very few instances where it doesn't work, and typically that is due to the other system''s limitation, not Zapier. It is simple to set things up, the support team is helpful when we run into issues, and it automates hundreds of tasks for us throughout the week. Review collected by and hosted on G2.com.
I wish that the error detail was a little easier to understand. Sometimes it is very vague. Review collected by and hosted on G2.com.