![Maddee O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Maddee O.") MO Maddee O. Admin Assistant Small-Business (50 or fewer emp.) 11/2/2025 "Easy Customisation & Great Support, But Needs More Automation" 4.5/5 What do you like best about Zanda (formerly Power Diary)? I love how easy it is to customise forms and communication templates within Zanda. The setup process is straightforward and they are always improving their features with a clear roadmap. Every time I have had an issue that I couldn't figure out with their knowledge base, the customer service team have been responsive, friendly and helpful. Review collected by and hosted on G2.com. What do you dislike about Zanda (formerly Power Diary)? The lack of automations at the moment is a downfall (such as for payments and rebates), but they are always updating things. When they introduced their pre-built screening tools, this was a big plus BUT a giant downfall of this is having to score these tools manually. Review collected by and hosted on G2.com. What problems is Zanda (formerly Power Diary) solving and how is that benefiting you? I use Zanda for a variety of clinics that I work for within the allied health space, and Zanda does a great job of being customisable and making my day easier with their usability and reports. Review collected by and hosted on G2.com. Show More Response from Irina Shvetsova of Zanda (formerly Power Diary) [Editedit](https://www.g2.com/survey_responses/zanda-formerly-power-diary-review-11896895/official_response/edit) Hi Maddee, thank you so much for taking the time to leave such a detailed and positive review, and for highlighting how Zanda is making your day easier across the various allied health clinics you support! We are truly delighted to hear that you find the customization of our forms and communication templates easy and that our setup process has been straightforward. Knowing that our customer success team has been responsive, friendly, and genuinely helpful whenever you've needed a hand is the highest praise we can receive. We also deeply appreciate your honest feedback regarding areas for improvement. Regarding automations for payments and rebates, we'd love to hear more from you to learn about your needs and recommend how to best adopt existing Zanda features for automating payments and rebates workflows and how we could enhance them. Please reach out to support@zandahealth.com to book a support call. I'm also excited to confirm that we are actively developing and testing a new automated form scoring feature right now. This highly anticipated update is designed specifically to process submitted forms automatically, quantify client outcomes, and track progress over time, completely eliminating the manual effort you described. Your insights, especially as a power user across multiple allied health settings, are invaluable as they help shape our roadmap. Thank you again for choosing Zanda and for being a key part of our community. Warm regards, Irina Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller See what 294 reviewers think of Zanda (formerly Power Diary) 4.7 out of 5 ยท Verified reviews from real users [ Read all reviews ](https://www.g2.com/products/zanda-formerly-power-diary/reviews)