Verified User in Mental Health Care
UM
Verified User in Mental Health Care
Small-Business (50 or fewer emp.)
"Wonderful Platform!"
4.5/5
What do you like best about Zanda (formerly Power Diary)?

I love that I can see my entire schedule at a glance, it has a really user friendly interface and I can customise it to suit my needs. Review collected by and hosted on G2.com.

What do you dislike about Zanda (formerly Power Diary)?

I have some clients who need reminders on the day of the actual appointment and I'm having to send those manually because I cant set up my automatic ones to be day of. Review collected by and hosted on G2.com.

Response from Irina Shvetsova of Zanda (formerly Power Diary)

Hi there, thank you so much for your review! We’re delighted to hear that Zanda helps you manage your schedule with ease and that you enjoy the flexibility of adjusting it to your needs.

We also appreciate your feedback about same-day reminders — that’s a great suggestion. Our team is always looking for ways to make automations even more helpful, and we’ve shared your input with our product team for consideration in future updates.

We’re so glad Zanda helps you save time and focus on what you do best. Thanks again for being part of the Zanda community! Warm regards, Irina

Yamin J.
YJ
Yamin J.
Personal Trainer
Small-Business (50 or fewer emp.)
"Perfect for Personal Trainers looking for scheduling, invoicing and keeping notes."
5/5
What do you like best about Zanda (formerly Power Diary)?

I've tried and searched for many different personal training admin solutions and I'm happy to finally be using Zanda. Many of the others have the drawback of trying to be an all-in-one solution by bundling in tools such as exercise programming and nutrition. This results in higher prices whilst not providing the best in class for those specific tools.

Zanda has worked well and was a seamless transfer from the old system. It was customisable enough that there is a work around when I needed to do something specific due to a client's requirement. Review collected by and hosted on G2.com.

What do you dislike about Zanda (formerly Power Diary)?

This is not the tool for Personal Trainers looking for nutrition and exercise programming but it is perfect if you are just after scheduling (including SMS reminders), invoicing, and client's notes. Review collected by and hosted on G2.com.

Response from Irina Shvetsova of Zanda (formerly Power Diary)

Hi Yamin, Thank you so much for your thoughtful review! We're thrilled to hear that Zanda has been a great fit for your personal training business, especially when it comes to scheduling, invoicing, and managing client notes. It’s also fantastic to hear that your transition to Zanda was smooth and that you’ve been able to customise things to suit your clients’ unique needs. That kind of flexibility is exactly what we aim to provide.

We appreciate your note about exercise programming and nutrition tools. Zanda integrates with Physitrack for the purposes of exercise programming, and we offer a number of notes and forms templates to support nutrition professionals. We hope that these resources will add more benefits to using Zanda.

Thanks again for being part of the Zanda community—we’re excited to keep supporting your success! - Warm regards, Irina

VS
Vanya S.
Remedial Massage Therapist
Small-Business (50 or fewer emp.)
"Everything in one place!"
5/5
What do you like best about Zanda (formerly Power Diary)?

Everything I need to run my business in one place making it easy to access client files, store information, run reports and keep on top of my accounting, wherever and whenever I need to. Review collected by and hosted on G2.com.

What do you dislike about Zanda (formerly Power Diary)?

I find it difficult to upload templates that I need to forward to my clients electronically. Also Power Diary keeps disconnecting from my Google diary, so my appointments don't update in my personal calendar. Review collected by and hosted on G2.com.

Response from Irina Shvetsova of Zanda (formerly Power Diary)

Hi Vanya,

Thank you for sharing your feedback — we’re delighted to hear Zanda helps you keep everything in one place, making it easy to manage your business from anywhere.

We’ve recently improved our Google Calendar integration so it stays seamlessly connected, and our friendly support team is always happy to help with uploading and sending forms to your clients. Just reach out via the Help menu in your account, and we’ll make sure you’re up and running smoothly.

We truly appreciate your input and will keep working to make Zanda even more effortless for you and your clients. Warm regards, Irina

Jamie V.
JV
Jamie V.
ADHD Life Coach/Clinical Hypnotherapist
Small-Business (50 or fewer emp.)
"Effective Software, Easy To Use, & Great Customer Service"
5/5
What do you like best about Zanda (formerly Power Diary)?

Makes it easier and faster to book in clients.

Gives a better customer experience, looking more professional.

Easier to keep track of everything as each client has an account, which you can use for SMS/email reminders, booking in, payments, templates to save time etc.

I love the staff at Zanda - super patient and friendly and always on hand to help. They reply by email normally within 24 hours,sometimes 48, and if you get stuck, book in a Zoom call to discuss. They are friendly. helpful and generous with their time and expertise.

I don't consider myself "techie" but I have been able to figure this out with their help and actually I'd say the software is pretty intuitive. Review collected by and hosted on G2.com.

What do you dislike about Zanda (formerly Power Diary)?

I'm not sure it can get much better but I haven't used other similar software to be honest, so hard to compare. But I can say my first experience using this kind of software, has been an overwhelmingly positive experience, and not looking back!

I did let Zanda team known that I think the video software ought to be Zoom as it's so much better than what they were using for me as a clinician, and guess what - Zoom is now integrated. They listened to customer feedback and delivered! I cancelled my Zoom subscription saving some money too.

The only thing I don't like is the SMS costs. I seem to spend quite a lot, making the overall cost much more than I would like, so have started using my phone more often now to save that cost, but then again if you want to or can afford that within your business, go for it, it does make it easier and faster, and again - keeps everything "all in one place" and connected to the client's account, which is more convenient and professional. Review collected by and hosted on G2.com.

Response from Irina Shvetsova of Zanda (formerly Power Diary)

Hi Jamie, thank you so much for taking the time to share your thoughts! We're thrilled to hear that you find Power Diary intuitive, simple to use, and powerful, especially given your preference for straightforward software. It's wonderful to know that our resources and fast customer care have made your experience even smoother, and we're delighted to hear that our service has helped make your practice more efficient and professional.

Your feedback on potential improvements is invaluable. We’re always looking to enhance our platform and appreciate your suggestions for more Telehealth functionality or a Zoom integration. We’ll definitely take this into consideration as we continue to develop Power Diary.

Thank you again for your kind words and for highlighting the security features. We're committed to maintaining the highest standards, and your satisfaction is our top priority.

If you need any further assistance or have more suggestions, feel free to reach out at support@powerdiary.com

Thanks again! - Irina

JE
Juliet E.
Physiotherapist
Small-Business (50 or fewer emp.)
"User friendly"
4/5
What do you like best about Zanda (formerly Power Diary)?

I feel that Zanda has less outages than PD. Easy to see your diary in a week view. Many options for status of client. Easy to fill in notes. Review collected by and hosted on G2.com.

What do you dislike about Zanda (formerly Power Diary)?

No app and difficilt to do some things on a mobile device Review collected by and hosted on G2.com.

Response from Irina Shvetsova of Zanda (formerly Power Diary)

Hi Juliet, Thank you for your thoughtful review!

We’re glad to hear that you’re finding Zanda reliable and easy to use, especially when managing your diary, client statuses, and notes all in one place. It’s great to know the week view and streamlined note-taking are helping your day run more smoothly.

We also appreciate your feedback about mobile use. While Zanda is fully mobile-friendly through your browser, we understand that having a dedicated app would make things even more convenient, and it’s something our team continues to explore for the future. Thanks for being part of the Zanda community and sharing your experience! Regards, Irina

Peter F.
PF
Peter F.
Counsellor/Owner
Small-Business (50 or fewer emp.)
"Best that I've seen on the market"
4.5/5
What do you like best about Zanda (formerly Power Diary)?

I like the fact that Zanda supports every aspect of my business: appointments, invoices, video calls, client booking portal etc. It has reduced my admin hours and has reduced my time on appointment bookings as people can book their own time slots. The introduction of AI has also made a significant difference when it comes to writing client notes. I'm looking forward to future updates that will also write reports and emails. Review collected by and hosted on G2.com.

What do you dislike about Zanda (formerly Power Diary)?

Though Zanda is now working on it, customer communication hasn't always been the best. Having said that, they are very good at responding to emails and Facebook messages Review collected by and hosted on G2.com.

Response from Irina Shvetsova of Zanda (formerly Power Diary)

Hi Peter, thank you so much for your kind words and thoughtful review! We're happy to hear that Zanda has become such an important part of your business. It’s great to know that our platform has saved you time and reduced your admin workload—this is exactly the kind of impact we strive to have for our users. We also appreciate your feedback regarding customer communication. Providing excellent support is always a priority to us.

If you ever have any further suggestions or need assistance, we’re here to help! Thanks again! - Irina S.

Sharan B.
SB
Sharan B.
Development Manager
Mental Health Care
Small-Business (50 or fewer emp.)
"Absolute game-changer"
5/5
What do you like best about Zanda (formerly Power Diary)?

Zanda empowers counsellors with autonomy, improves client access and engagement, reduces admin time, and creates a smoother referral process. The waitlist feature and online resources enhance efficiency, helping us match clients faster and provide a more responsive, joined-up service. Review collected by and hosted on G2.com.

What do you dislike about Zanda (formerly Power Diary)?

Nothing to dislike when The system is simple to use, improves communication, and ultimately strengthens the flow and responsiveness of our service Review collected by and hosted on G2.com.

Response from Irina Shvetsova of Zanda (formerly Power Diary)

Hi Sharan, Thank you so much for this incredibly thoughtful and comprehensive review! We're delighted to hear how Zanda is supporting your team and helping you deliver a more efficient, client-centred service. It's wonderful to know that features like the Client Portal, waitlist, and Practice Manual are making a real difference in your day-to-day operations—saving time, reducing errors, and strengthening both client engagement and team collaboration. We’re truly grateful for your feedback and proud to be part of your journey in providing accessible, responsive care.

Warm regards, Irina

LH
Lauren H.
"All-In-One Solution with Seamless Setup"
5/5
What do you like best about Zanda (formerly Power Diary)?

I absolutely appreciate Zanda for its seamless all-in-one integration, which allows me to manage notes, communications, and client records effortlessly in my private practice. The setup process was incredibly straightforward, paired with a pleasant interface that enhances my work experience. It's simply the best system for our needs. Review collected by and hosted on G2.com.

What do you dislike about Zanda (formerly Power Diary)?

Nothing Review collected by and hosted on G2.com.

Response from Irina Shvetsova of Zanda (formerly Power Diary)

Hi Lauren, thank you so much for your wonderful feedback!

We’re delighted to hear that Zanda helps you manage your notes, communications, and client records so smoothly. It’s great to know the setup process and interface made things easy and enjoyable for you — that’s exactly the experience we strive to deliver.

We truly appreciate you taking the time to share your positive experience and for trusting Zanda to support your practice! Thanks again! - Irina.

Michelle O.
MO
Michelle O.
Clinical Director
Small-Business (50 or fewer emp.)
"Great clinician support, easy to use"
5/5
What do you like best about Zanda (formerly Power Diary)?

The clinician and administrative help

The clear layout of the screen

The filters

The easy billing Review collected by and hosted on G2.com.

What do you dislike about Zanda (formerly Power Diary)?

The questionnaires don't score - needs back end scoring (something like qualitrix)

The updates to Medicare, NDIS, and DVA claim items fees/rebates are not automated

The cost once you start to have a bigger practice

The lack of integrated billing - means lots of little other costs (Stripe) Review collected by and hosted on G2.com.

Response from Irina Shvetsova of Zanda (formerly Power Diary)

Hi Michelle, thank you so much for sharing your thoughtful feedback — we’re really glad to hear that you’re finding value in Zanda layout, billing tools, and filtering features, and that it's supporting both your clinicians and admin team. That’s exactly the kind of experience we aim to deliver!

We also really appreciate you highlighting the areas where we can improve. Scored questionnaires are definitely on our radar — we know how much time and insight automated scoring can bring, and we’re exploring ways to expand our form capabilities in that direction. Similarly, your points about automated fee updates and integrated billing are well taken. These are known areas we’re actively working on, and we'll be announcing when these features are released for your users.

As for pricing, we completely understand how growing a practice can bring new cost considerations. We're offering a pricing model to ensure it stays fair and sustainable while delivering as much value as possible — and we’re always open to chatting about ways to optimise your setup, just reach out to support@zandahealth.com for further assistance.

It’s great to hear you’re exploring our AI features too! If you ever have questions or ideas for how we can improve those tools further, we’d love to hear from you.

Thanks again for being part of the Zanda community — we’re here for the journey as your practice grows!

Warm regards, Irina

Scott P.
SP
Scott P.
Practice Manager / Reception
Small-Business (50 or fewer emp.)
"Healthcare Clinic - Client database & Bookings software"
4.5/5
What do you like best about Zanda (formerly Power Diary)?

Zanda is very easy to understand and use and can be customised to a large degree for your specific clinic needs. Review collected by and hosted on G2.com.

What do you dislike about Zanda (formerly Power Diary)?

There are very occasional moments when Zanda appears stuck / frozen, but this doesn't happen often and you can usually get in contact with support quickly. Review collected by and hosted on G2.com.

Response from Irina Shvetsova of Zanda (formerly Power Diary)

Hi Scott, thank you so much for your thoughtful review! We're thrilled to hear that Zanda has been a great fit for your clinic from the very beginning and that your team finds it easy to use and adapt to your needs. It’s also great to know that your staff have found it more streamlined compared to other systems they’ve worked with.

We appreciate you pointing out the occasional system hiccups, we hope that the most recent system upgrade has efficiently resolved them.

If there’s ever anything we can do to make your experience even better, we’re here to help! - Irina