Rannee K.
RK
Rannee K.
Virtual Assistant
Small-Business (50 or fewer emp.)
"User-friendly!"
5/5
What do you like best about Zanda (formerly Power Diary)?

Zanda is a wonderful program to utilise! User-friendly and a fabulous amount of information and tutorials to troubleshoot if needed. Highly recommend! Review collected by and hosted on G2.com.

What do you dislike about Zanda (formerly Power Diary)?

Unable to customise the dashboards to specific needs. I am currently manually doing reports. Would be nice if we could choose which information we'd like. Review collected by and hosted on G2.com.

Response from Irina Shvetsova of Zanda (formerly Power Diary)

Hi Rannee, thank you so much for your lovely feedback and recommendation! We're glad to hear you're finding Zanda user-friendly and that our tutorials are supporting you when needed.

We also appreciate your note about dashboard customisation—we completely understand how helpful it would be to tailor dashboards to specific reporting needs. This is valuable feedback, and we’ve shared it with our product team as we continue working on ways to make Zanda even more flexible and powerful for our users.

It's great to hear that having everything in one system is benefiting your clients too! If there’s anything else we can do to support your workflow, don’t hesitate to reach out—we’re always here to help. - Irina

AM
Amelia M.
Director
Small-Business (50 or fewer emp.)
"Comprehensive Tool with Room for Better Integrations"
3.5/5
What do you like best about Zanda (formerly Power Diary)?

I love how easy it is to set up and use Zanda, making training straightforward. The payment integration with Stripe is excellent, enhancing its user-friendliness. I appreciate how cancellations are managed by automatically offering prompts to fill those slots. The telehealth options and being a one-stop shop for bookings, note-taking, and payments are incredibly valuable. Review collected by and hosted on G2.com.

What do you dislike about Zanda (formerly Power Diary)?

I encountered an issue where the integration between Stripe and Zanda was not working effectively, leading to a financial loss without our awareness. Additionally, the lack of customization options for generated reports limits their usefulness for my specific needs. Review collected by and hosted on G2.com.

Response from Irina Shvetsova of Zanda (formerly Power Diary)

Hi Amelia, thank you for sharing such detailed feedback!

We’re thrilled to hear that Zanda has helped keep your practice organized and efficient. It’s great to know you’ve found setup and training easy, and that features like automatic waitlist prompts and Stripe integration add real value to your workflow.

We’re sorry to hear you experienced an issue with Stripe integration and appreciate you bringing this up. Please don't hesitate to reach out to our support team should such issue arise, we are committed to eliminating technical issues and ensuring system reliability. We’ve also shared your feedback about report customization with our product team, as we’re always working to expand flexibility and meet more specific reporting needs.

Thank you again for your honest and thoughtful review — we’re so glad to have you as part of the Zanda community! Warm regards, Irina

Glen S.
GS
Glen S.
Biblical Marriage Counselor
Small-Business (50 or fewer emp.)
"I'm a big fan of Power Diary!!"
4.5/5
What do you like best about Zanda (formerly Power Diary)?

Really easy to use. Great support when you need help! Review collected by and hosted on G2.com.

What do you dislike about Zanda (formerly Power Diary)?

A few things could be easier to do if there was more customization, but everything works that I need. Review collected by and hosted on G2.com.

Response from Heather Grance of Zanda (formerly Power Diary)

Thanks so much your your review, Glen!

Please reach out to our team at support@powerdiary.com regarding your needs for more customization. We'd like to understand what you're looking for and see if we can offer any solutions as well.

Thank you again! - Heather

Alastair C.
AC
Alastair C.
Psychologist psychotherapy
Small-Business (50 or fewer emp.)
"Improved features"
4.5/5
What do you like best about Zanda (formerly Power Diary)?

Everything I need is conveniently located in one place and accessable from anywhere. I appreciate how well it integrates with my other business software. The billing features and reminders also work effectively. An improved visual apperance helps as well. I use it every day and I would be lost without it. As it is webbased it is easy to use across home and work and set up was flawless. The customer support is improving and there is always someone to talk to once if there is a problem that the AI bot cant help with. Review collected by and hosted on G2.com.

What do you dislike about Zanda (formerly Power Diary)?

My biggest problem is that this isn't available as an app, and the mobile website is clunky and does not work that well on my phone so trying to do anything on my phone is extremely difficult. I would like them to add some things to forms like CORE 10 and the PHQ9/34 as well as they are industry standard in the UK. I don't use the AI function much and may be a bit of a gimmick but I will see how much that works - Also not aware of how that may be used in training the LLM. Review collected by and hosted on G2.com.

Response from Heather Grance of Zanda (formerly Power Diary)

Thank you for your review here, Alastair! We love hearing that you enjoy using the billing and reminders features.

Please contact our support team support@powerdiary.com regarding your experience with the mobile site and graphics, and the app feature request. Our team would like to understand your experience and get as many details as possible.

Thank you again! - Heather

Penni M.
PM
Penni M.
Clinical Psychologist/Director
Small-Business (50 or fewer emp.)
"Clinical Psychologist Review - Love it!"
5/5
What do you like best about Zanda (formerly Power Diary)?

Zanda is a streamlined easy to use software businss system for Allied Health practitioners. It meets all of my clinical needs and has great psychology session templates.

Easy to use

Streamlined

Excellent resources Review collected by and hosted on G2.com.

What do you dislike about Zanda (formerly Power Diary)?

Pricing is in the medium to high range. But overall, I cannot think of anything that I don't like. Review collected by and hosted on G2.com.

Response from Irina Shvetsova of Zanda (formerly Power Diary)

Hi Penni, thank you so much for your wonderful review and for sharing your experience as a clinical psychologist using Zanda! We're absolutely delighted to hear that you find the platform streamlined, easy to use, and packed with resources that support your work

We also appreciate your feedback around pricing. While we strive to provide exceptional value through a comprehensive and secure system, we understand the importance of cost considerations and are always reviewing ways to deliver more to our users.

It’s fantastic to know that Zanda is helping you manage your notes securely, streamline communication, and simplify session documentation. Supporting your clinical work so you can focus more on your clients is exactly what we’re here for.

Thanks again for being part of the Zanda community! Warm regards, Irina.

Caitlin A.
CA
Caitlin A.
Psychologist
Small-Business (50 or fewer emp.)
"User friendly"
5/5
What do you like best about Zanda (formerly Power Diary)?

I like how it’s easily integrating the services that I need for psychology. Such as Medicare stripe etc makes things very seamless. Review collected by and hosted on G2.com.

What do you dislike about Zanda (formerly Power Diary)?

The additional costs associated with sending text messages paying for zoom. This is quite costly. Review collected by and hosted on G2.com.

Response from Irina Shvetsova of Zanda (formerly Power Diary)

Hi Caitlin, thank you so much for your feedback! We're really glad to hear that Zanda is helping streamline your psychology practice, especially with key services like Medicare and Stripe—making your workflow smoother is exactly what we aim for.

We understand your concerns around the additional costs for SMS and Zoom. These services do involve third-party fees, and we do our best to keep them as low as possible while ensuring reliability and compliance.

Thanks again for sharing your thoughts—your feedback helps us grow! Warm regards, Irina.

Linda H.
LH
Linda H.
Psychologist
Small-Business (50 or fewer emp.)
"Easy and efficient software."
4/5
What do you like best about Zanda (formerly Power Diary)?

Zanda is comprehensive and easy to use. It makes case management very easy. Review collected by and hosted on G2.com.

What do you dislike about Zanda (formerly Power Diary)?

The Telehealth integration is improving. Review collected by and hosted on G2.com.

Response from Irina Shvetsova of Zanda (formerly Power Diary)

Hi Linda, thank you for your review! We're so glad to hear that Zanda has made case management easier and more efficient for you. Thanks for being part of the journey! - Irina

Erica M. B.
EB
Erica M. B.
Owner and Mental Health Counselor
Small-Business (50 or fewer emp.)
"Zanda Health has transformed my practice"
5/5
What do you like best about Zanda (formerly Power Diary)?

I have tried many platforms in the past but have found Zanda Health to be the best fit for my private practice. I love the ease of use, extra support, and innovative features. Review collected by and hosted on G2.com.

What do you dislike about Zanda (formerly Power Diary)?

No down sides currently. I’m happy with the service Review collected by and hosted on G2.com.

Response from Irina Shvetsova of Zanda (formerly Power Diary)

Hi Erica, thank you so much for your kind words and thoughtful feedback! We're absolutely thrilled to hear that Zanda has been the right fit for your private practice.

Your mention of ease of use, extra support, and our innovative features truly means a lot to our team. Thanks again for being part of the Zanda community!

Warm regards, Irina

Jesse T.
JT
Jesse T.
Accredited Exercise Physiologist
Small-Business (50 or fewer emp.)
"Powerful Software"
5/5
What do you like best about Zanda (formerly Power Diary)?

great features, also the resources in the practice manual made it easy for me to set up my business. appointments are seamless and the integrations are only getting better. Review collected by and hosted on G2.com.

What do you dislike about Zanda (formerly Power Diary)?

I haven’t found any yet. The software covers every aspect of what I need it for, potentially just the integrations, which are being added. Review collected by and hosted on G2.com.

Response from Heather Grance of Zanda (formerly Power Diary)

Thank you for the great review! We're pleased to hear you're finding Zanda valuable for your business, especially the practice manual, appointments, and automation features. We appreciate your feedback on the integrations and are glad you're seeing progress there. We're always working to improve and value your insights!

Thank you for choosing Zanda -Heather

Verified User in Health, Wellness and Fitness
UH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Allied Health Patient Management System made easy with Zanda"
5/5
What do you like best about Zanda (formerly Power Diary)?

Zanda's platform is both easy to navigate and is beautifully developed. I trialled alterantive platforms before selecting Zanda and the graphics are by far the easiest to work with and navigate. Zanda also has an extensive library of support tools to watch and learn the functionalities of the platform. When you still need additional support, the online Team is accessible and are able to help find a solution to your query. Review collected by and hosted on G2.com.

What do you dislike about Zanda (formerly Power Diary)?

Zanda isn't a widely used platform for Audiology. The templates need adjusting to really fit them for each Audiology clinics purpose. Review collected by and hosted on G2.com.

Response from Irina Shvetsova of Zanda (formerly Power Diary)

Hello, thank you for your review! We’re so glad you find Zanda easy to use and appreciate our support tools and team.

We also appreciate your feedback about the Audiology templates. We’re always working to improve and will take your suggestions into account as we enhance our platform.

It’s great to hear Zanda is helping with bookings, payments, and record-keeping. We hope you find our Telehealth feature useful when needed!

If you have more feedback or need help, feel free to reach out at support@zandahealth.com. Thanks for being a valued Zanda user! Warm regards, Irina