Gilles M.
GM
Gilles M.
Founder and CEO
Information Technology and Services
Small-Business (50 or fewer emp.)
"A worry-free complete sales tax compliance package with the best customer service ever!"
5/5
What do you like best about Zamp?

Sales Tax compliance is a complex issue, even more so if you have multiple sales channels. Zamp took full responsibility of the entire setup for all my channels.

I was among the first to use their WooCommerce integration plugin. Although my product catalog is small, it uses advanced settings and Zamp was able to quickly enhance their plugin to make it work for me.

Zamp's tax team also verified all the tax codes for my products and services.

The entire team responds quickly to requests. The onboarding process was smooth and easy. Their complete managed service is flawless so far and saves me a significant amount of time managing and monitoring sales tax (filings, nexus, compliance).

The clear and all-inclusive pricing model is also a big plus! Review collected by and hosted on G2.com.

What do you dislike about Zamp?

Nothing to say here. My original hesitation was that Zamp is not as established as some of the "big guys" in the space. But I firmly believe that I made the right decision to work with Zamp. Review collected by and hosted on G2.com.

Aman A.
AA
Aman A.
CEO
Small-Business (50 or fewer emp.)
"More than Software - Updated"
5/5
What do you like best about Zamp?

Our partenership is now 'years' mature - and the intensity of their support has not slowed. Typically a partner like this will ease up after the sale is closed, or the honeymoon phase is over - but they doubled down and have stayed strong through the entirety of our relationship. Review collected by and hosted on G2.com.

What do you dislike about Zamp?

Help to decommission states where we may not need to file anymore. Review collected by and hosted on G2.com.

Marijan M.
MM
Marijan M.
Logistics & Operations Specialist
Small-Business (50 or fewer emp.)
"Great support and a transparent approach to pricing"
5/5
What do you like best about Zamp?

What impressed me the most was how responsive and professional the team was — especially Amelia and Ashley, who handled our case. The communication was fast, clear, and friendly. They offered transparent pricing options tailored to our situation and helped us resolve everything smoothly. It felt like we were genuinely supported instead of just being another client in the system. Review collected by and hosted on G2.com.

What do you dislike about Zamp?

There’s not much to dislike, but if I had to point something out — the pricing structure can feel a bit rigid until you actually talk to someone from the team. Luckily, once we engaged with their team, things were quickly clarified and resolved. Review collected by and hosted on G2.com.

Kevin C.
KC
Kevin C.
Chief of Staff
Small-Business (50 or fewer emp.)
"Recommending Zamp"
4.5/5
What do you like best about Zamp?

Zamp got us up to speed on sales tax very quickly, ensuring we are set up for compliance now and as we grow in the future. I also really like their platform, which securely stores sales tax information relevant to our business. Review collected by and hosted on G2.com.

What do you dislike about Zamp?

Zamp is expensive but I will say I do like that it's subscription pricing so it's a predictable cost. Review collected by and hosted on G2.com.

Isabelle C.
IC
Isabelle C.
VP of Operations & Finance
Small-Business (50 or fewer emp.)
"Worry-Free Compliance and Great Support"
5/5
What do you like best about Zamp?

Worry-free compliance, amazing technology checked by super knowledgable human experts, great customer service, Review collected by and hosted on G2.com.

What do you dislike about Zamp?

Honestly nothing. We've been so happy with Zamp. Review collected by and hosted on G2.com.

Verified User in Online Media
UO
Verified User in Online Media
Small-Business (50 or fewer emp.)
"Exceptional Service"
5/5
What do you like best about Zamp?

I appreciate how easy it is to communicate with Zamp and how smoothly their interface connects with our account. They take the hassle out of monthly tax filing in each state, and any questions I have are answered immediately. Review collected by and hosted on G2.com.

What do you dislike about Zamp?

There is nothing that I dislike or would want to change. Review collected by and hosted on G2.com.

David W.
DW
David W.
Founder and CEO
Small-Business (50 or fewer emp.)
"Unmatched Customer Service and a Breath of Fresh Air"
5/5
What do you like best about Zamp?

Their customer service is second-to-none. They respond quickly, are personable, and domestically based. I appreciate their care and attention to detail. We used to be with "the big competitor" in the space, and they were awful, with terrible responsiveness and unhelpful customer support. It was the best switch my company could have made.

Their onboarding team worked on my behalf to assist us. Honestly, I cannot say enough good things about them. They cleaned up the mess my last bookkeeper left, and they worked after hours to help.

Integrating with Zamp was as straightforward as the competition. Additionally, I actually prefer their Quickbooks integration as the sales tax for Quickbooks invoices is calculated on the "sales tax" line and not a line in the invoice (as done by their competition).

Their pricing is fair as well.

SWITCH from the "big guys" to them. You will not regret it. Review collected by and hosted on G2.com.

What do you dislike about Zamp?

Their platform is still growing, so there might be a few rough edges, but honestly, nothing worth fretting over. If there are rough edges, the team will assist manually. It has not been a problem for us at all.

They do ratchet the speed of their API, but you would be needing to do hundreds of transactions a minute to run into issues.

Please note: they do not support SST. We had to move from SST to "traditional" sales tax to use Zamp. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Outstanding Service"
5/5
What do you like best about Zamp?

ZAMP has been an outstanding partner for handling our sales tax filings nationwide. Their team is reliable, responsive, and always on time. I’ve had the pleasure of working closely with Ashley, and she’s been absolutely fantastic—knowledgeable, professional, and incredibly helpful every step of the way. Any time I’ve had questions or needed assistance, she was quick to respond and always made sure everything was taken care of. I highly recommend ZAMP to any business looking for a trustworthy and efficient sales tax solution. I’ll definitely continue using them moving forward! Review collected by and hosted on G2.com.

What do you dislike about Zamp?

There is nothing what I dislike. 5 Stars Review collected by and hosted on G2.com.

David S.
DS
David S.
CFO
Small-Business (50 or fewer emp.)
"Clear Commuincation - Partnership in Results"
5/5
What do you like best about Zamp?

There is a person with whom to speak on every issue - registration, filing, etc. And the people are responsive, knowledgeable, and results oriented. Review collected by and hosted on G2.com.

What do you dislike about Zamp?

I would like to have the ability to have multiple sign-ons to my portal. Review collected by and hosted on G2.com.

Gavin S.
GS
Gavin S.
CFO
Small-Business (50 or fewer emp.)
"GameChanger"
5/5
What do you like best about Zamp?

Knowing that my sales taxes are filed on time, accurately, with very little work on my side, whilst also having the comfort of knowing that Zamp is looking at compliance, threasholds etc, all the time. Customer support and communication is 10 out of 10. Review collected by and hosted on G2.com.

What do you dislike about Zamp?

In my opinion, there is no downside to using Zamp. It has saved me days and days of work, so that I can now spend that time on more productive tasks. Review collected by and hosted on G2.com.