Verified User in Retail
AR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Zamp Stands alone at the top of Sales Tax Solutions"
4.5/5
What do you like best about Zamp?

The support that Zamp's team provides is the best part about Zamp. The ability to get in touch with a support member when needed is a breath of fresh air. Their constant transformation to improve the dashboard based on customer feedback is always appreciated. Review collected by and hosted on G2.com.

What do you dislike about Zamp?

I can't find a downside to using Zamp. Their platform is a software and a team to back up the data which provides you with feeling more secure that your company is being taken care of in regards to sales tax. Review collected by and hosted on G2.com.

Rebecca B.
RB
Rebecca B.
President
Small-Business (50 or fewer emp.)
"Saved Me!"
5/5
What do you like best about Zamp?

I love how personable their service is. They have spoken to me many times and it is not hard to get in touch with customer care at ZAMP. Their pricing is extremely fair. Sales tax compliance was getting VERY expensive and for my business and I needed to find a better solution. I was sick of calling and sick of never getting calls back from my previous sales tax automation provider. And to add insult to injury the previous sales tax automation provider went up on rates almost double. This is when I found ZAMP. I can honestly say they saved me tons of stress and the video meetings helped establish a good relationship. The onboarding experience was pretty great and implementation of adding different sales tax agencies was super easy. They have made business personable again! YEAH FOR ZAMP! Thank you Zamp for making it much easier to run my business! Review collected by and hosted on G2.com.

What do you dislike about Zamp?

When I first signed up their online platform was not robust. I have been with ZAMP for 2 years now and they have improved their website quite a bit. It is more transparent and very easy to use. ZAMP has taken the extra steps to improve the customer experience and I love seeing their growth. Review collected by and hosted on G2.com.

Belva Z.
BZ
Belva Z.
Accounting Specialist
Small-Business (50 or fewer emp.)
"Zamp Makes Sales Tax Filings Effortless and Reliable"
5/5
What do you like best about Zamp?

Each month, I spend just 5 to 10 minutes on sales tax for 15 filings. Zamp serves as the expert on our accounting team and is a key contributor to our department's success. Always accurate, timely, and approachable, Zamp feels like having an expert right down the hall. Review collected by and hosted on G2.com.

What do you dislike about Zamp?

Over the past two years of working with Zamp, I have not encountered any drawbacks in their involvement with my company. Review collected by and hosted on G2.com.

Grace L.
GL
Grace L.
"Streamlined Sales Tax Filing with Ease"
5/5
What do you like best about Zamp?

I appreciate Zamp's ability to handle sales tax filing on our behalf, which has been a significant help in managing our financial obligations effortlessly. The process of downloading files is also notably straightforward, adding to the efficiency of the service. Additionally, I find the overall experience with Zamp to be very satisfactory and reliable, which is why I would rate it a perfect 10 out of 10 on the likelihood of recommending it. The fact that there is nothing specific I would change about Zamp speaks to the product's robust and user-friendly design, making it a seamless part of our workflow. Review collected by and hosted on G2.com.

What do you dislike about Zamp?

nothing Review collected by and hosted on G2.com.

CP
Cecile P.
VP Digital & eCommerce
Small-Business (50 or fewer emp.)
"Great tool, great team. Makes your life easier and removes all friction"
5/5
What do you like best about Zamp?

Zamp is really your modern / smart sales tax calculation tool. If you are on Shopify it's a no brainer. The onboarding is super structured and clear, the integration takes 2 minutes and the team is super helpful. You can tell they deeply thought about making it easy for the end user.

I love their platform where you can see things are outstanding, documents or registrations to process, filings that may be overdue. The team / platform runs in auto-pilot so you don't have to login / use it all the time. Review collected by and hosted on G2.com.

What do you dislike about Zamp?

Not much! The features are pretty comprehesnive. Review collected by and hosted on G2.com.

Stanley Y.
SY
Stanley Y.
Team Coordinator
Small-Business (50 or fewer emp.)
"Exceptional Support and Effortless Mail Management"
5/5
What do you like best about Zamp?

Everyone is eager to help from onboarding to month to month support. Being able to forward all mail correspondence to one inbox make things to easy here. Review collected by and hosted on G2.com.

What do you dislike about Zamp?

During onboarding, some rolling tasks were left as open and it was a bit annoying to get constant emails about an "undone task" when it was really just something we had to acknowledge every week. Review collected by and hosted on G2.com.

Hoggan B.
HB
Hoggan B.
Senior Accountant
Mid-Market (51-1000 emp.)
"Zamp Review"
5/5
What do you like best about Zamp?

Zamp does a great job of taking care of our Sales Tax needs. From setup, registrations, and filing they make the process seamless. Their platform integrates very well with our e-commerce platforms and makes the tracking of tax obligations simple. They have been super great to work with! Review collected by and hosted on G2.com.

What do you dislike about Zamp?

Nothin major so far. Overall, our experience has been awesome. Review collected by and hosted on G2.com.

Devanny H.
DH
Devanny H.
Owner
Small-Business (50 or fewer emp.)
"Makes sales tax so much easier to deal with"
5/5
What do you like best about Zamp?

The onboarding experience with Taryn was exceptional - she made the entire process incredibly easy and smooth. What impressed me most was how she anticipated my business's specific needs and proactively ensured we were set up for success from day one. Beyond the great onboarding, what I value most is the peace of mind Zamp provides. Knowing that my sales taxes are filed on time and accurately with minimal effort on my part is invaluable. I also have complete confidence that Zamp is continuously monitoring compliance requirements and thresholds across all states, so I never have to worry about missing important changes or deadlines. Review collected by and hosted on G2.com.

What do you dislike about Zamp?

Honestly, I don't have any significant complaints about Zamp. The platform has exceeded my expectations, and I think it's fantastic. The service delivers exactly what it promises without any notable drawbacks. Review collected by and hosted on G2.com.

Melissa A.
MA
Melissa A.
CFO
Small-Business (50 or fewer emp.)
"Exceptional Service and Support"
5/5
What do you like best about Zamp?

They are very proactive and responsive. They will go the extra mile to call states on your behalf and explain issues to their clients in a very easy to understand way. They also present all options to you and potential results. Review collected by and hosted on G2.com.

What do you dislike about Zamp?

They've been great. It's a little tricky to see multiple states deduct from the bank account vs. one simple debit, however that is a small thing vs. their great service. Review collected by and hosted on G2.com.

Jonathan M.
JM
Jonathan M.
Head of Finance
Small-Business (50 or fewer emp.)
"Effortless Setup and Outstanding Support from Zamp"
5/5
What do you like best about Zamp?

Ease of setup. The Zamp team handled all of our registrations and the communication has been top notch. Review collected by and hosted on G2.com.

What do you dislike about Zamp?

Very little. I needed to work with Zamp on a 2FA situation with a particular state but they responded back to me quickly. Review collected by and hosted on G2.com.