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[
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](/products/zammad/reviews)

[

Zammad

](/products/zammad/reviews)

(10)4.5/5

Zammad is the helpdesk software of the future and helps you find structure in the chaos. Connect all your communication channels, easily grant user rights, and receive helpful reporting.

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### 70.0

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almost 3 years ago

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[
# What is Zammad used for?
](/discussions/what-is-zammad-used-for)
What is Zammad used for?

[

Contact Center Knowledge Base Software

](https://www.g2.com/tags/contact-center-knowledge-base-software)[

help desk software

](https://www.g2.com/tags/help-desk-software)

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