Alexandre D.
AD
Alexandre D.
Directeur
Small-Business (50 or fewer emp.)
"Zakeke became an important part of my business"
4/5
What do you like best about Zakeke?

For a company like mine that offers millions of possible combinations, Zakeke is a must-have to improve customer satisfaction and reduce time spent pre-sale Review collected by and hosted on G2.com.

What do you dislike about Zakeke?

Sometimes it is a bit slow, in the front or back office (to be fair my product is complicated and i have a lot of textures) Review collected by and hosted on G2.com.

Christina D.
CD
Christina D.
Marketing Coordinator
Small-Business (50 or fewer emp.)
"Great platform"
4.5/5
What do you like best about Zakeke?

User-friendly interface: Zakeke's product designer platform has a clean and intuitive interface that makes it easy for users to navigate and create designs.

Integration with e-commerce platforms: Zakeke integrates seamlessly with popular e-commerce platforms like Shopify, WooCommerce, and Magento, making it easy for businesses to add customizable products to their online stores. Review collected by and hosted on G2.com.

What do you dislike about Zakeke?

Limited design customization: While Zakeke offers a range of design tools and templates, the customization options may be limited for more complex designs.

Pricey subscription plans: Zakeke's subscription plans can be quite expensive for small businesses or individuals, which may make it less accessible for some users. Review collected by and hosted on G2.com.

Patti W.
PW
Patti W.
Small-Business (50 or fewer emp.)
"Excellent customer support"
4.5/5
What do you like best about Zakeke?

The customer support is amazing. Answers always come within 24 hrs, even with the big time difference. Gabrielle has gone out of her way and provided one on one with me to get me running smoothly. The knowledge center is very extensive with lots of tutorials. When I had special requests for my account they worked with me without hesitation. I tried many programs before chosing Zakeke. Zakeke was tops and I am so please with my choice Review collected by and hosted on G2.com.

What do you dislike about Zakeke?

I dislike the way the quote system is priced. Review collected by and hosted on G2.com.

Joanne P.
JP
Joanne P.
Small-Business (50 or fewer emp.)
"Helpful Staff, Great Software, Happy Customers"
5/5
What do you like best about Zakeke?

Great support from the team. The software does what it saysit will and the customer journey is really simple. Review collected by and hosted on G2.com.

What do you dislike about Zakeke?

Had to add in a few workarounds due to the uniqueness of what we were trying to do, but this was handled brilliantly by the team Review collected by and hosted on G2.com.

JW
Johny W.
Small-Business (50 or fewer emp.)
"Customisation made easy!"
4.5/5
What do you like best about Zakeke?

Zakeke is an amazing tool that allows you to imrpove your customers experience & allow them to create products they love. Its simple and easy to use & is great for both the customers & the business. Review collected by and hosted on G2.com.

What do you dislike about Zakeke?

I am not a huge fan of the UI of Zakeke, sometimes it feels incoherent with the shopfront, and I hope in the future more customisation will be rolled out allowing for the customisation portal to be improved. Other than that it is a great tool Review collected by and hosted on G2.com.

Jeanette H.
JH
Jeanette H.
Small-Business (50 or fewer emp.)
"Extreme Customizing Capabilities"
5/5
What do you like best about Zakeke?

The customizations you can add to your customizer and the production files it can make is a huge bonus when getting work done efficiently. Review collected by and hosted on G2.com.

What do you dislike about Zakeke?

The only thing I found I could not get the functionality of is reprint option to eliminate the set up fees & the customization fees to show in the cart. Review collected by and hosted on G2.com.

AS
Artur S.
Small-Business (50 or fewer emp.)
"Great software to have your site as an add on tool."
4.5/5
What do you like best about Zakeke?

Pretty easy to use, but you need a little patience to figure out a few details on installation and add additional graphics for your database for customers to use. Review collected by and hosted on G2.com.

What do you dislike about Zakeke?

I find the software a little outdated with some of the basic features and more of the earlier customization programs out there. I wish the soft was more intuitive, modern and had more features. Review collected by and hosted on G2.com.

Zakary L.
ZL
Zakary L.
Software Programmer
Small-Business (50 or fewer emp.)
"Very simple and easy to use."
4.5/5
What do you like best about Zakeke?

Zakeke is an excellent platform for adding custom products to your sites like engraving and clothing. We used Zakeke to create a custom website for one of our clients to make custom t-shirts. Review collected by and hosted on G2.com.

What do you dislike about Zakeke?

I think sometimes Zakeke UI is difficult to use and the product variations are hard to set up if you don't have the content (I.e product images). How I believe they can fix this by providing templates for popular products and allowing the dev to change the colour of the product without having to generate a new image. Review collected by and hosted on G2.com.

Fabio D.
FD
Fabio D.
Small-Business (50 or fewer emp.)
"reliable service for visualization and customization"
4/5
What do you like best about Zakeke?

semplicity of the user interface and results provided to customers. Review collected by and hosted on G2.com.

What do you dislike about Zakeke?

with many products the process of loading products takes time and it should be taken into account Review collected by and hosted on G2.com.

JS
Josh S.
Owner/Designer
Small-Business (50 or fewer emp.)
"Awesome plugin for Ecommerce Stores with Custom Products"
5/5
What do you like best about Zakeke?

We are just starting out as a custom shirt maker and searched for weeks for something our clients could use to customize our products (and upload their own designs). Zakeke is 100% the perfect solution. Easy to use and many options for customization. Great price too! Review collected by and hosted on G2.com.

What do you dislike about Zakeke?

When setting up our account and product options, there are almost too many options to run through. I'm sure down the road we will be grateful to have that level of customization, but it is a little overwhelming right now. Thankfully Zakeke has plenty of training and documentation to help us through the process. Review collected by and hosted on G2.com.