--- title: Zadarma Cloud PBX Reviews meta_title: 'Zadarma Cloud PBX Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 30 reviews by the users' company size, role or industry to find out how Zadarma Cloud PBX works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 30 scale: '5' date_modified: '2026-08-07' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Zadarma Cloud PBX Reviews **Vendor:** Zadarma **Category:** [VoIP Providers](https://www.g2.com/categories/voip-providers) **Average Rating:** 4.6/5.0 **Total Reviews:** 30 ## About Zadarma Cloud PBX Zadarma provides a comprehensive voice telecommunication solution for companies of all sizes. From virtual numbers in over 110 countries and free Cloud PBX to free CRM, AI voice agent, Call Tracking and various website widgets - you can fully establish your business phone system in a matter of a few minutes and at attractive rates. ## Zadarma Cloud PBX Pros & Cons **What users like:** - Users appreciate the **seamless integration** of Zadarma Cloud PBX, enabling efficient communication and enhancing workflow without extra admin tasks. (4 reviews) - Users value the **easy integration** of Zadarma Cloud PBX, enhancing productivity and streamlining communication workflows effortlessly. (3 reviews) - Users appreciate the **ease of use** of Zadarma Cloud PBX, enabling quick setup and consistent performance without coding. (2 reviews) - Users find the **easy setup** of Zadarma Cloud PBX enables quick deployment and effective routing for support desks. (2 reviews) - Users commend the **consistent reliability** of Zadarma Cloud PBX, enhancing workflow and ensuring seamless communication management. (2 reviews) - Simple (2 reviews) - Users value the **advanced calling features** of Zadarma Cloud PBX, enhancing communication and optimizing telephony systems effectively. (1 reviews) - Users appreciate the **excellent call quality** of Zadarma Cloud PBX, enjoying smooth international communication. (1 reviews) - Users appreciate the **excellent call quality** of Zadarma Cloud PBX, ensuring smooth communication for international calls. (1 reviews) - Users value the **cost efficiency** of Zadarma Cloud PBX, enabling optimal telephony solutions without breaking the bank. (1 reviews) **What users dislike:** - Users face **call issues** with Zadarma Cloud PBX, experiencing unreliable connections and occasional failures during calls. (2 reviews) - Users find the **platform limitations** of Zadarma Cloud PBX restrictive for complex voice app functionalities and call reliability. (2 reviews) - Users face **browser compatibility issues** that led to a need for standardization and troubleshooting for optimal performance. (1 reviews) - Users find that the **complex processes** in Zadarma Cloud PBX feel overly structured, limiting creativity in their applications. (1 reviews) - Users report **connection issues** with Zadarma Cloud PBX, which may disrupt service and require reliable internet connections. (1 reviews) - Hosting Limitations (1 reviews) - Integration Issues (1 reviews) - Users face a **dependency on internet reliability** , which can lead to connectivity issues affecting overall service quality. (1 reviews) - Users find the **lack of intuitiveness** in Zadarma Cloud PBX challenging, especially for those unfamiliar with its features. (1 reviews) - Limited Features (1 reviews) ## Zadarma Cloud PBX Reviews ### 1. Reliable for International Calls – Great Mobile App, Some Desktop Issues **Rating:** 4.0/5.0 stars **Reviewed by:** Natalia C. | Key Account Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2025 **What do you like best about Zadarma Cloud PBX?** Zadarma is a solid VoIP solution that I primarily use for international calls. The call quality is excellent, and the pricing is very reasonable. I especially appreciate how smooth the experience is on my phone — both incoming and outgoing calls work flawlessly. **What do you dislike about Zadarma Cloud PBX?** The Mac desktop app is less reliable. Occasionally, calls just don’t go through, which is frustrating when I need to make a quick call from my laptop. Also, I receive some spam messages — not sure if it’s the app or just the number I’ve been assigned, but it’s worth noting. **What problems is Zadarma Cloud PBX solving and how is that benefiting you?** Zadarma makes international communication easy and affordable. It’s an ideal tool for professionals or businesses that need to maintain cross-border contact without breaking the bank. ## Zadarma Cloud PBX Discussions - [What is PBX Zadarma?](https://www.g2.com/discussions/what-is-pbx-zadarma) - 1 comment - [What are some features of a PBX?](https://www.g2.com/discussions/what-are-some-features-of-a-pbx) - 1 comment - [View Zadarma Cloud PBX pricing details and edition comparison](https://www.g2.com/products/zadarma-cloud-pbx/reviews?filters%5Bsentiment_snippet%5D=2109012&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+20%3A04%3A42+-0500&secure%5Bsession_id%5D=becdbd7d-a09f-41f8-b7be-1139368774cf&secure%5Btoken%5D=36d3dcd6d9ed79dc5aa940af10d02b43e2b48be70c0d41668bc04a29a9dbc541&format=llm_user) ## Zadarma Cloud PBX Features **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Basic Communication - Cloud PBX** - Call Management - Communication Management - Scalability - Integrations - Mobile Accessibility - Accessibility - Contact Management - Queue Management - Computer Telephony Integration - Call List Management - Fax Management **Platform Basics - VoIP Providers** - PBX systems, VoIP Softphone - Call Management - Network monitoring - Integrations - Virtual PBX - SIP trunking services - Contact Management - Communication Management - Fax Management - Call List Management - Call Center Management - Queue Management - Third-Party Integrations - Computer Telephony Integration - Real-Time Monitoring - Call Monitoring - Workflow Management - Call Center Integration **Basic Communication** - Phone Calls - Video Calls - Instant Messaging - Screen Sharing - Conference Calls - Desk-to-Desk Calls - SMS Messaging - Chat/Messaging - Video Call Recording - Two-Way Audio & Video - SIP Trunking **Advanced Features - Cloud PBX** - Security and Compliance - Analytics and Reporting - Support and Reliability - Automated attendant - Real-Time Analytics **Agentic AI - VoIP Providers** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance **Additional Functionality** - Virtual Extensions - Call Disposition - Customizable Caller ID - Alerts/Notifications - Generative AI - Call Tracking - SMS Messaging - Call Routing - Call Recording - Conferencing - Call Transfer - Callback Scheduling - Role-Based Permissions - Automatic Call Distribution - Interaction Tracking - Collaboration Tools - Real-Time Updates - On-Demand Recording - Mobile Access - AI Copilot - IVR - Customizable Reports - Activity Dashboard - Call Monitoring - Voice Mail - Video Conferencing - Caller ID - SIP Trunking - For Cloud Phone Systems - Ring Groups **Access** - Software Pairing - Browser Extension - Individual Download **Advanced Features** - Hold Music - Automated Attendants - VOiP Number **Additional Functionality** - Live Chat - Multi-Channel Communication - Customizable Reports - Call Tracking - Automatic Call Distribution - Real-Time Data - Purchasing & Receiving - Employee Directory - AI Copilot - Activity Tracking - Collaboration Tools - Call Scripting - Real-Time Reporting - Call Recording - Real-Time Analytics - Virtual Call Center - Activity Dashboard - Reporting & Statistics - CRM - Auto-Dialer - Generative AI - Contact Database - Call Transfer - Call Reporting - Call Logging - Voice Mail - Caller ID - Customizable Caller ID - Mobile Access - Callback Scheduling - IVR - API - Interaction Tracking - Call Routing - Alerts/Notifications - Video Conferencing - Call Conferencing - Call Disposition - Predictive Dialer - Spam Blocker - On-Demand Recording - Caller Profiles - Multiple User Accounts - VoIP Connection - Conferencing - Text to Speech - Reporting/Analytics - VoIP - Call Queues - Call Screening - Access Controls/Permissions - Online Voice Transmission - Unified Communications - Voicemail Transcription ## Top Zadarma Cloud PBX Alternatives - [3CX](https://www.g2.com/products/3cx/reviews) - 4.4/5.0 (431 reviews) - [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) - 4.4/5.0 (1,390 reviews) - [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) - 4.4/5.0 (1,813 reviews)