[ Zaapi Reviews ](https://www.g2.com/products/zaapi/reviews) [ Zaapi Reviews ](https://www.g2.com/products/zaapi/reviews) # Zaapi Pricing Overview [Editedit](https://my.g2.com/zaapi/pricings) Free Trial ## Zaapi Pricing Key Insights Last updated on Apr 09, 2026 * * * Zaapi offers **3 pricing editions** , starting from **$59** to **$134**. Zaapi pricing tiers are designed to support different usage levels and team sizes. Zaapi also offers a **free trial**. Compare the Zaapi pricing table below to figure out the best fit for your needs. Some plans may require you to contact **Zaapi** for **custom pricing**. * * * Basic — $59 / 3 Users Per Month Pro — $97 / 3 Users Per Month Advanced — $134 / 3 Users Per Month Rated 4.7 / 5 \*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller. Basic Starting at $59.00 3 Users Per Month For smaller businesses just looking to manage all their chat channels in one place. - AI Agent - Unified inbox (unlimited channels) - Unlimited conversations - LINE Broadcast - Basic analytics - Facebook & Instagram comment management - Marketplace review viewing Show More Pro Starting at $97.00 3 Users Per Month For growing teams that need some simple automations and insights to boost support efficiency. - AI Agent - Unified inbox (unlimited channels) - Unlimited conversations - LINE and WhatsApp Broadcast - Full Analytics - Facebook & Instagram comment management - Marketplace review viewing - Shopify & HubSpot Integrations - Automation Flows - Shopee & Lazada review management Show More Advanced Starting at $134.00 3 Users Per Month For businesses ready to build powerful chatbot workflows and fully automate customer chats with AI. - AI Agent - Unified inbox (unlimited channels) - Unlimited conversations - LINE and WhatsApp Broadcast - Full Analytics - Facebook & Instagram comment management - Marketplace review viewing - Shopify & Hubspot Integrations - Automation Flows - Shopee & Lazada review management - Webhook & HTTP Actions - Shopify Native Flow Triggers - Marketplace review automation - Marketplace triggers - Auto-translate messages with AI Show More Zaapi offers flexible, scalable pricing designed for businesses of all sizes that need AI-powered chat automation and omnichannel communication. What sets us apart is the unlimited integration and number of conversations on all our plans - we simply do not charge per channel or per conversation volume in anyway. Basic provides unlimited chat and the full AI Agent for smaller teams. Pro adds analytics, automation flows, and advanced integrations. Advanced includes everything in Basic + Pro, plus webhook triggers, premium integrations, and enhanced workflow control. All plans include 3–5 users (depending on package), with additional users available at a per-seat rate. AI usage is pay-as-you-go at $15 per 1,000 messages. All plans come with a 7-day free trial and support WhatsApp, Facebook, Instagram, LINE OA, Shopee, Lazada, TikTok Shop, and more. Pricing information for Zaapi is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Zaapi must be conducted with the seller. Zaapi offers transparent pricing with no limits on channels or integrations. Customers can purchase plans, add users, or top up AI usage directly via credit card. Annual plans include discounted per-user and AI messaging rates. A full pricing calculator is available at www.zaapi.com/pricing Pricing information was last updated on March 31, 2026 Show More ## Top-Rated Alternatives [ ![Tidio](https://images.g2crowd.com/uploads/product/hd_favicon/5a3c39079f10e3e53bd18da51a13870e/tidio.svg "Tidio") Tidio 4.6/5(1,908) ](https://www.g2.com/products/tidio/reviews) [ ![Podium](https://images.g2crowd.com/uploads/product/hd_favicon/7ad51b1556a385a48c1ebe601ccfab27/podium.svg "Podium") Podium 4.5/5(2,107) ](https://www.g2.com/products/podium/reviews) [ ![Plivo](https://images.g2crowd.com/uploads/product/hd_favicon/0219be4caa38f6525d39454d85265b89/plivo.svg "Plivo") Plivo 4.5/5(747) ](https://www.g2.com/products/plivo/reviews) [ View All Alternatives ](https://www.g2.com/products/zaapi/competitors/alternatives) ## Zaapi Alternatives Pricing The following is a quick overview of editions offered by other [Conversational Support Software](https://www.g2.com/categories/conversational-support) | ![Tidio](https://images.g2crowd.com/uploads/product/image/small_square/small_square_bfc6540ec12016f4e1bebfc7c9c1030e/tidio.png) [Tidio](https://www.g2.com/products/tidio/reviews) ##### Free | FreePer Month | For solo entrepreneurs. Free forever. No credit card requried. - 50 Handled Conversations - Live Chat - Help Desk - Social media integrations - 50 Lyro AI conversations (one-time) - 100 Flows visitors reached [Show More](javascript:void(0);) | | ![Podium](https://images.g2crowd.com/uploads/product/image/small_square/small_square_8adaf9cae4d6226e062076492066232e/podium.png) [Podium](https://www.g2.com/products/podium/reviews) ##### Core | Contact UsPer Month | With essential AI features, respond to and convert more leads faster. - Consolidated Lead Conversion Platform - Review Management with AI Reponses - Basic Automations - Basic Reporting - Basic Customization Options - Podium Mobile App - 200+ Integrations with Integration Support - Phone Systems Add-on Available - Dedicated Customer Success Manager - Chat, Phone, and Email Support - 1-on-1 Personalized Onboarding [Show More](javascript:void(0);) | | ![Plivo](https://images.g2crowd.com/uploads/product/image/small_square/small_square_94cbca44569818513519d364cc037f18/plivo.png) [Plivo](https://www.g2.com/products/plivo/reviews) ##### Starter | Starting at $25.00Per Month | - $10 free credits - AI Agents for Customer service, Marketing campaigns, Alerts & Reminders, Conversational marketing - Vibe Agent Builder - Vibe QA Agent (Coming Soon) - Knowledge Base - Integrations: Salesforce, Hubspot. Zoho, Shopify, Zendesk, and more - Channels: Incoming Calls, WhatsApp Message, WhatsApp Call, Chat, Slack - Coverage: US, India - Verify APIs for OTP/2FA (Coverage: US only) - Additional usage charges [Show More](javascript:void(0);) | Various alternatives pricing & plans Free Trial Pricing information for the above various Zaapi alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller. ## Zaapi Pricing Reviews (2) ![Verified User in Consumer Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Services") AC Verified User in Consumer Services Mid-Market (51-1000 emp.) 12/22/2025 More Options - "Effortless Multi-Account Management in One Platform" 5/5 What do you like best about Zaapi? Solve my hassle signing in/out for over 50 accounts a day with just a single platform Review collected by and hosted on G2.com. What do you dislike about Zaapi? Hope we able to view more details about platform orders and promotions, heard this feature is coming soon. We do also hope that the cost can be more affordable, the good stuff like some automation are only reserved to the top plan. Review collected by and hosted on G2.com. What problems is Zaapi solving and how is that benefiting you? Multi account chat management, eliminate the needs to sign in/out of multiple accounts to find new incoming chats, thus improving respond time. Review collected by and hosted on G2.com. Show More 3/4/2026 Validated ReviewerSource: Organic ![Padol C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Padol C.") PC Padol C. 2/6/2026 More Options - "Streamlines Communication, But Pricey" 3/5 What do you like best about Zaapi? I like Zaapi's user-friendly interface, which helps my sales team manage over 100 chats per day efficiently. It's great for combining chats from LINE, Facebook, and Instagram into one place. The initial setup was very easy for my team. Review collected by and hosted on G2.com. What do you dislike about Zaapi? I think the pricing is a bit high compared to others in the industry. Review collected by and hosted on G2.com. What problems is Zaapi solving and how is that benefiting you? I use Zaapi to combine chats from LINE, Facebook, and Instagram, making it easier to handle over 100 chats per day in one place. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ##### Categories on G2 [ AI Sales Assistant ](https://www.g2.com/categories/ai-sales-assistant)[ Live Chat ](https://www.g2.com/categories/live-chat)[ Chatbots ](https://www.g2.com/categories/chatbots) [ AI Chatbots ](https://www.g2.com/categories/ai-chatbots)[ Conversational Support ](https://www.g2.com/categories/conversational-support)[ Customer Communications Management ](https://www.g2.com/categories/customer-communications-management)[ WhatsApp Marketing ](https://www.g2.com/categories/whatsapp-marketing)[ Conversational Commerce Platforms ](https://www.g2.com/categories/conversational-commerce-platforms)[ E-Commerce Tools ](https://www.g2.com/categories/e-commerce-tools)[ Social Commerce Platforms ](https://www.g2.com/categories/social-commerce-platforms) Show More ##### Explore More [ What's the best CPQ software with custom pricing features ](https://www.g2.com/discussions/what-s-the-best-cpq-software-with-custom-pricing-features)[ Best software for collaborative app development teams ](https://www.g2.com/discussions/best-software-for-collaborative-app-development-teams)[ Best CMMS Software ](https://www.g2.com/discussions/best-cmms-software) [ What is the top-rated recruitment marketing platform for enterprises? ](https://www.g2.com/discussions/what-is-the-top-rated-recruitment-marketing-platform-for-enterprises)[ Best core HR software for small business ](https://www.g2.com/discussions/what-s-the-best-core-hr-software-for-small-businesses)[ Pros and Cons Details ](https://www.g2.com/products/zaapi/reviews?qs=pros-and-cons) Show More [ What's the best CPQ software with custom pricing features ](https://www.g2.com/discussions/what-s-the-best-cpq-software-with-custom-pricing-features)[ Best software for collaborative app development teams ](https://www.g2.com/discussions/best-software-for-collaborative-app-development-teams)[ Best CMMS Software ](https://www.g2.com/discussions/best-cmms-software) [ What is the top-rated recruitment marketing platform for enterprises? ](https://www.g2.com/discussions/what-is-the-top-rated-recruitment-marketing-platform-for-enterprises)[ Best core HR software for small business ](https://www.g2.com/discussions/what-s-the-best-core-hr-software-for-small-businesses)[ Pros and Cons Details ](https://www.g2.com/products/zaapi/reviews?qs=pros-and-cons)