# YSoft SAFEQ Reviews
**Vendor:** Y Soft  
**Category:** [Print Management Solutions](https://www.g2.com/categories/print-management)  
**Average Rating:** 3.9/5.0  
**Total Reviews:** 16
## About YSoft SAFEQ
YSoft SAFEQ reduces overall print services infrastructure and operating costs, increases document security, and improves workflow productivity. Highlights include user authentication, pull-printing, comprehensive reporting, automated scan workflows with optical character recognition, mobile printing and rules-based printing. YSoft SAFEQ is offered as software suites or individual modules ensuring customers pay only for what is needed with the ability to add features in the future. Started in 2000, Y Soft has offices in more than 15 countries and prides itself on outstanding, local support. More than 400 employees strong, our goal is helping customers build smart businesses.




## YSoft SAFEQ Reviews
  ### 1. The  SafeQ print managment number one for secure print

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 09, 2026

**What do you like best about YSoft SAFEQ?**

Secure pull printing — users can release print jobs at any printer with a badge or PIN, which improves security and reduces wasted prints.
Centralized print management — IT teams can monitor printers, usage, costs, and policies from one system.
Cost savings — organizations often reduce paper and toner waste through print tracking and rules-based printing.
Integration support — it works with many printer brands and integrates with directory services like Active Directory.
Reporting and analytics — detailed reports help companies understand printing behavior and optimize resources.
User convenience — employees can print from different devices and locations without needing complicated setup.
Scalability — suitable for both small offices and large enterprises with many printers.

**What do you dislike about YSoft SAFEQ?**

Troubleshooting can be tedious — especially in large or distributed environments with clustered printing architectures.
Support quality varies — some users reported slow or ineffective support experiences and dependence on certified partners for implementation.

**What problems is YSoft SAFEQ solving and how is that benefiting you?**

“YSoft SAFEQ helped us manage printing better and keep documents secure. It reduced wasted paper, made printing easier for employees, and saved our IT team time by managing all printers in one system and save money.”

  ### 2. Using the Ysoft production and support

**Rating:** 0.0/5.0 stars

**Reviewed by:** Ankit A. | Enterprise (> 1000 emp.)

**Reviewed Date:** August 22, 2023

**What do you like best about YSoft SAFEQ?**

sales team.. they are outstanding in selling their product without any control and support partnering with the MFD vendors.

**What do you dislike about YSoft SAFEQ?**

Unprofessional staff
Ridiculous support of the product
Unskilled staff

**What problems is YSoft SAFEQ solving and how is that benefiting you?**

Expected to provide print and scan solutions. 

No benefit so far.

  ### 3. SafeQ all the way

**Rating:** 5.0/5.0 stars

**Reviewed by:** Aman B. | IT Infrastructure & User Support Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** February 24, 2022

**What do you like best about YSoft SAFEQ?**

Follow me printing has enabled us to control printing and minimize cost. The report generated gives us precise details and consumption for the different departments all the way to individual user.

**What do you dislike about YSoft SAFEQ?**

Installation of the print driver is somewhat tricky. I believe safeQ should have their own universal driver. The one that we use is a driver for a Ricoh that is compatible with different models.

**What problems is YSoft SAFEQ solving and how is that benefiting you?**

The problem being addressed is printer related cost and carbon foot print. We had close 56 Networked printers in all our branches and 98 deskside printers. By implementing Ysoft we eliminated all deskside printers and reduced the number of networked printers.

  ### 4. Review of Y Soft SafeQ

**Rating:** 5.0/5.0 stars

**Reviewed by:** Russell A. | Software Technical Support Analyst, Enterprise (> 1000 emp.)

**Reviewed Date:** June 21, 2021

**What do you like best about YSoft SAFEQ?**

SafeQ is a highly integrated and customizable solution. It is also very robust. That said, as the system administrator for this product at Boeing, I really appreciate the timely and expert support we recieve both in troubleshooting and in creating non-standard customizations. Some of these customizations  require recoding by Y Soft's developers.

Y Soft has devoted a great deal of time and consideration to meeting and exceeding customer requirements. Included flying engineers and developers from the US and Europe to ensure that our customer is satisfied with the product.

**What do you dislike about YSoft SAFEQ?**

Due to the cluster architecture and distributed printing, it is sometimes tedious to troubleshoot issues. However, those desing charateristics are part of what make SafeQ 6 highly dependable. In truth, I wouldn't have put anything in this box except the survey required it.

I've worked with Y Soft for nine years and SafeQ 6 is by far the best iteration of SafeQ yet.

**What problems is YSoft SAFEQ solving and how is that benefiting you?**

For Boeing, increased security for PII and corporate intelligence documents. There are also device useage reporting and control opportunities available which we have not made use of as yet.

  ### 5. user at University collage UC Syd Denmark

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ole S. | IT Deputy Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 24, 2022

**What do you like best about YSoft SAFEQ?**

easy administration of users and stability

**What do you dislike about YSoft SAFEQ?**

complicated when updates are needed and often need support

**What problems is YSoft SAFEQ solving and how is that benefiting you?**

easy access to follow me print for users

  ### 6. Sunil Nair is an experienced IT Technocrat, He is certified CEH V11, CISM, RHCSA, RHCE, MCSE & CCNA.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Sunil N. | Director Of Information Technology, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 24, 2022

**What do you like best about YSoft SAFEQ?**

PRINT ROAMING, RULE-BASED ENGINE, and Reporting

**What do you dislike about YSoft SAFEQ?**

Does not have Campus or Company based licenses

**Recommendations to others considering YSoft SAFEQ:**

Great Product

**What problems is YSoft SAFEQ solving and how is that benefiting you?**

We are not with SAFEQ as of now, but you never know unless you are customer-friendly.

  ### 7. Experience using SafeQ for a large list of territories

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mikhaił A. | IT manager, Enterprise (> 1000 emp.)

**Reviewed Date:** September 08, 2021

**What do you like best about YSoft SAFEQ?**

Integration with AD, the ability to automatically assign rules depending on the group, create independent SCAN workflow and reports

**What do you dislike about YSoft SAFEQ?**

Managing Device Groups, Creating New Rules, Managing Project Codes

**Recommendations to others considering YSoft SAFEQ:**

Take it and try it. The system is compatible with most vendors, but you may need to consult specialists on configuring end devices

**What problems is YSoft SAFEQ solving and how is that benefiting you?**

A single space from 29 countries under the management of the system, a single appearance standard for embedded terminals and scan workflows incl. OCR, reports

  ### 8. I lovely SafeQ

**Rating:** 5.0/5.0 stars

**Reviewed by:** Flávio  F. | Pre sales Analyst, Enterprise (> 1000 emp.)

**Reviewed Date:** October 14, 2021

**What do you like best about YSoft SAFEQ?**

robust, reliable. Excellent in the digitization workflow part.

**What do you dislike about YSoft SAFEQ?**

Client usage on workstations is confusing. There is no option for notes, the cost or credit balance does not appear. need to keep using 3 different clients to meet the customer's need.

**What problems is YSoft SAFEQ solving and how is that benefiting you?**

In Brazil, the Lease was a huge advantage

  ### 9. Control over printing

**Rating:** 4.0/5.0 stars

**Reviewed by:** Максим . | Начальник отдела ИТ, Enterprise (> 1000 emp.)

**Reviewed Date:** September 08, 2021

**What do you like best about YSoft SAFEQ?**

Excellent program. Allows you to control the print volume of various company departments.

**What do you dislike about YSoft SAFEQ?**

The print counter that is transferred to the operator of per-copy printing (KonikaMinolta) does not match the SafeQ print counter.

**What problems is YSoft SAFEQ solving and how is that benefiting you?**

Print control, calculation of the monthly cost of prints.

**Official Response from Karen Lachtanski:**

> Thank you for the review Максим. For our English speaking friends, below is a Google Translate translation.

What do you like best?
Great program. Allows you to control the volume of printing of various divisions of the enterprise.

What do you dislike?
The fingerprint picker that is sent to the print operator (KonikaMinolta) does not match the SafeQ fingerprint counter.

What problems are you solving with the product? What benefits have you realized?
Print control, calculation of the monthly cost of prints.


  ### 10. With SafeQ and print by ID Card function we improved our print and scan service.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Machinery | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 08, 2021

**What do you like best about YSoft SAFEQ?**

Print roaming, access by card to copy, print and scan.

**What do you dislike about YSoft SAFEQ?**

In the WFH world, we would like to have a cloud print service.

**What problems is YSoft SAFEQ solving and how is that benefiting you?**

Only one common printer connected to PC

  ### 11. John XXIII College - YSoft Review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Primary/Secondary Education | Enterprise (> 1000 emp.)

**Reviewed Date:** August 03, 2021

**What do you like best about YSoft SAFEQ?**

The biggest upside is its stability and interoperability with other sytems.

**What do you dislike about YSoft SAFEQ?**

The only downside I experience is not being able to gain access directly to YSoft support/downloads/updates.

**Recommendations to others considering YSoft SAFEQ:**

Allow the end-users access to a direct YSoft support site whereby they can access guides, firmware, upgrades etc.

**What problems is YSoft SAFEQ solving and how is that benefiting you?**

A reduction in paper wastage due to the many Scan Workflows/Integrations availalbe.

  ### 12. Using 6 years and it is the best & stable!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Chemicals | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 08, 2021

**What do you like best about YSoft SAFEQ?**

Simple & customized. Exelent reports and PowerBI integration

**What do you dislike about YSoft SAFEQ?**

Need good & flexible cloud solution, at current state it is quite small information about this solution.

**What problems is YSoft SAFEQ solving and how is that benefiting you?**

Cost control & print management

  ### 13. Complete solution with good modular options.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 14, 2021

**What do you like best about YSoft SAFEQ?**

From OCR processing, flexible quotas between value and quantity.

**What do you dislike about YSoft SAFEQ?**

The modules could be in a single interface divided only into tabs and sub-tabs.

**Recommendations to others considering YSoft SAFEQ:**

Explore the possibilities of rules and reports. They are very good!

**What problems is YSoft SAFEQ solving and how is that benefiting you?**

Implementations by modules for less demanding clients. Implementations with scanning workflows.

  ### 14. great to manage printing costs by cost centre

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Printing | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 28, 2020

**What do you like best about YSoft SAFEQ?**

interconnects perfectly with most multi-function printers/scanners, even in a fleet of different brands

**What do you dislike about YSoft SAFEQ?**

old devices can't be managed in the same way as new ones

**What problems is YSoft SAFEQ solving and how is that benefiting you?**

- who has printed what volume
- what count of paper
- what count of BW pages
- what count of colour pages
- cost allocation to the cost centres
- LDAP sync of active directory, so i don't need to type user names
- when users leave or change, it is all automated

  ### 15. Confidential Documents 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.)

**Reviewed Date:** October 11, 2019

**What do you like best about YSoft SAFEQ?**

That my documents are not out in the open and that I can print from any printer in my building, or while traveling.

**What do you dislike about YSoft SAFEQ?**

I am very happy using Secure Print and it was also easy to install.

**Recommendations to others considering YSoft SAFEQ:**

I would move forward and use SafeQ - installation is very easy and support is there to help along the way.

**What problems is YSoft SAFEQ solving and how is that benefiting you?**

No more co-worker documents waiting to be picked up on the printer. And, less paper waste.

  ### 16. Useful and powerful.

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Printing | Enterprise (> 1000 emp.)

**Reviewed Date:** February 05, 2019

**What do you like best about YSoft SAFEQ?**

Another Suit more (like the 10000 that exist) for centralized printing management. With a good management of expenses of each client, on the management of cost centers / departments, good management of the embeded in the printers. Very good frontend and proper management of server resources. His management of 3D printing (extra module) is very good too. In short, a good usefulness that does not stand out in anything, but does not seriously fail in anything either.

**What do you dislike about YSoft SAFEQ?**

Its deployment in printers and clients could be better, they need to polish that, as well as different parts of their system of differentiation between A3-A4-A5 prints, color, duplex, photo, B/N ... sometimes it is a little bit. On the other hand, the price could be somewhat more competitive, taking into account the immense competition in a booming sector.

**Recommendations to others considering YSoft SAFEQ:**

They are on the right track so it is an application to keep in mind even though it is not the best honestly. That if, if you have 3D printing in your company has a plus to choose it.

**What problems is YSoft SAFEQ solving and how is that benefiting you?**

Deploy in clients that expressly want this software in their architecture. One wanted it for ED Print Management.


## YSoft SAFEQ Discussions
  - [Why YSoft?](https://www.g2.com/discussions/why-ysoft)
  - [What is print roaming?](https://www.g2.com/discussions/what-is-print-roaming)
  - [What is Ysoft Safeq interface?](https://www.g2.com/discussions/what-is-ysoft-safeq-interface)
  - [What are the Ysoft Safeq client features?](https://www.g2.com/discussions/what-are-the-ysoft-safeq-client-features)

- [View YSoft SAFEQ pricing details and edition comparison](https://www.g2.com/products/ysoft-safeq/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-13+18%3A57%3A39+-0500&secure%5Bsession_id%5D=ab555cd0-6ad6-413f-97fd-f71537a5a7ef&secure%5Btoken%5D=1f13931c5dd0a415259b004561eb2f5b50a95298ad3e452a535856010730f243&format=llm_user)

## YSoft SAFEQ Features
**Hardware**
- New Printers
- Network
- Queues
- Updates
- Employee Computers

**Logistics**
- Print Jobs
- Cost
- Cut Waste
- Compliance

**Agentic AI - Print Management**
- Autonomous Task Execution
- Multi-step Planning
- Decision Making

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