Eduard K.
EK
Eduard K.
Front-end Web Developer
Enterprise (> 1000 emp.)
"Excellent issue-tracking tool! "
5/5
What do you like best about YouTrack?

There are a plenty of things I like about YouTrack. First of all, its support for a wide range of processes and how it allows customization of fields and workflows. Besides, it has strong agile support: board, backlog, burndown charts and a huge range of reports. What also sets YouTrack apart is this: in YouTrack you can search issues by entering various queries such as "for: me #Unresolved" and it gets you all unresolved issues assigned to you. Review collected by and hosted on G2.com.

What do you dislike about YouTrack?

I did not find anything I do not like about it, seriously. I found it so much easier and better to use rather than Atlassian JIRA. From the very first day I switched to YouTrack, I never thought about using JIRA ever again. Review collected by and hosted on G2.com.

Kamran Ahmed A.
KA
Kamran Ahmed A.
Software Engineer
Computer Software
Mid-Market (51-1000 emp.)
"It is for developers!"
4.5/5
What do you like best about YouTrack?

You have a command prompt, you can actually write commands to do everything on YouTrack. Plus, you can host your own YouTrack server. Review collected by and hosted on G2.com.

What do you dislike about YouTrack?

The UI could be more polished, but hey it doesn't matter much. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Easy to learn and manage"
4/5
What do you like best about YouTrack?

YouTrack has been a great tool for both internal and client QA. It's easy to learn which is great. Review collected by and hosted on G2.com.

What do you dislike about YouTrack?

It can be difficult to ensure clients can only see their project and not all others. Review collected by and hosted on G2.com.

Oleksandr M.
OM
Oleksandr M.
Drupal Full Stack Developer
Information Services
Small-Business (50 or fewer emp.)
"I use the youtrack daily in my company. I am a web-developer"
3.5/5
What do you like best about YouTrack?

- flexible search bar

- flexible agile boards

- works pretty fast

- adjustable for custom workflows (you can create custom fields, program custom logic)

- good at task management: comfortable tasks overview, navigation. Review collected by and hosted on G2.com.

What do you dislike about YouTrack?

- timetracking and time reports - they are is not automated well, there is no pause/play timer for working times. TIme reports and general reports are not flexible enough.

- project overview is not implemented: you cannot provide any data for a project except name. Would be good to have separate pages for projects where you can set project start, end, estimate, etc.

-does not provide "wiki" pages. Review collected by and hosted on G2.com.

Calvin L.
CL
Calvin L.
Software Developer
Electrical/Electronic Manufacturing
Mid-Market (51-1000 emp.)
"Great tool for organizing work flow and tracking progress"
4.5/5
What do you like best about YouTrack?

Great organization features, searching tools, progress tracking, extensions and rest api Review collected by and hosted on G2.com.

What do you dislike about YouTrack?

Upgrading you track versions is not as easy as it should be Review collected by and hosted on G2.com.

Verified User in Internet
UI
Verified User in Internet
Small-Business (50 or fewer emp.)
"Flexible and perfect for bug tracking"
5/5
What do you like best about YouTrack?

How flexible it is. You can customize it entirely and it lets you add a lot of options and sections for every case you may need to fit your organization workflow and feature/bug tracking. Review collected by and hosted on G2.com.

What do you dislike about YouTrack?

Sometimes it can be a bit complex, but you know: with a great power comes a great complexity! Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Youtrack - The Jetbrains magic for your team"
4/5
What do you like best about YouTrack?

Youtrack is a bug/issue tracker, it will allow you to manage your projects, team, issue and development process, from posting a new issue to closing it when it's done.

First, one of the best thing about Youtrack is the fact that you can host it yourself, which will save cost for your company. You can also rely on well made integration with other jetbrains products, like IDEs or TeamCity, but also with other companies products like GitHub or Bitbucket for example.

Deploying Youtrack is really easy with a well made documentation and the possibility to deploy a JAR. You just have to prepare a new user, and launch the server. Review collected by and hosted on G2.com.

What do you dislike about YouTrack?

Youtrack doesn't really have a good user interface, you sometimes find yourself struggling to make something should be a lot more easy to do. For example, you can't remove a user from a project. If you've added someone that doesn't belong to a project. You will just have to leave it like that, which is very frustrating.

The only maje flaw in Youtrack, is it's poop user experience. Review collected by and hosted on G2.com.

Nikolay G.
NG
Nikolay G.
Software Engineer
Internet
Enterprise (> 1000 emp.)
"Modern and clean issue tracking system"
3.5/5
What do you like best about YouTrack?

It's created by developers and for developers, so it has a good configuration of keyboard shortcuts

It has a good integration with other production from JetBrains.

It has a cloud hosted solution. Review collected by and hosted on G2.com.

What do you dislike about YouTrack?

It's not that flexible as it might be, so it mostly for a software development processes. Review collected by and hosted on G2.com.

Mooniq M.
MM
Mooniq M.
Junior Web Designer
Apparel & Fashion
Small-Business (50 or fewer emp.)
"Great features"
4/5
What do you like best about YouTrack?

What I like the most about YouTrack is the amount of features available. You can link issues/tickets together, which is quite useful when you're creating a multitude of issues all under one umbrella issue. In fact, when you're creating new issues, YouTrack highlights and searches for keywords to find related issues. This is helpful if your organisation is large and finding duplicate tickets. It's easy to search for keywords and even easier to filter out the results so that they're relevant to you. I also like the email notifications. Review collected by and hosted on G2.com.

What do you dislike about YouTrack?

Initially, when I first started using it, I found the interface clunky. It took a while for me to get used to it, but once I did, I became happy with using it. That being said, a sleeker, more intuitive design would be nicer. Review collected by and hosted on G2.com.

Jeremy P.
JP
Jeremy P.
Internal Submissions and Project Management
Computer Games
Mid-Market (51-1000 emp.)
"YouTrack is a complex and convenient bug database offering unique methods for all users."
4.5/5
What do you like best about YouTrack?

It offers a large amount of options (such as viewing it like a standard database or as an agile board) for users and varying options for each project. Review collected by and hosted on G2.com.

What do you dislike about YouTrack?

Currently my biggest issue is in relation to searching. There may be some ways to correct this that weren't setup correctly when we started using the service but currently I run into unusual issues when I attempt to search unique states an issue is in with multiple exact terms resulting in inaccurate results. Review collected by and hosted on G2.com.