AN

Andy N.

Trainee Hardware Engineer

Mid-Market (51-1000 emp.)

12/21/2017

"Works smoothly, quickly, and in the way you want"

4/5

What do you like best about YouTrack?

YouTrack can adapt quite well to your workflow, and integrates well with other tools. Review collected by and hosted on G2.com.

What do you dislike about YouTrack?

Advanced features are intuitive once you know the basics, but it's not super-easy to feel your way around with no introduction. Review collected by and hosted on G2.com.

LK

Lindsay K.

Web Project Coordinator

Marketing and Advertising

Mid-Market (51-1000 emp.)

9/8/2017

"Great solution for bugs and dept sharing"

4.5/5

What do you like best about YouTrack?

I love that I can enter bugs and tasks and they can be tagged to multiple people and my team can share things back and forth with each other. Review collected by and hosted on G2.com.

What do you dislike about YouTrack?

There are some little nuances in the program that are probably more on my end but it seems like some things could be cleaned up a bit. Attaching a file or something is not available when creating a new card so that's a bit annoying. Review collected by and hosted on G2.com.

UC

Verified User in Computer Software

Mid-Market (51-1000 emp.)

4/25/2018

"For everyday use"

5/5

What do you like best about YouTrack?

It's really convenient, reliable and fast software. I like how API works, easy to get data from the system. Review collected by and hosted on G2.com.

What do you dislike about YouTrack?

Nothing so far (2 years of experience). Won't make up anything. Review collected by and hosted on G2.com.

AK

Amar K.

Associate

Accounting

Mid-Market (51-1000 emp.)

2/18/2017

"Extremely easy to track tasks and assignments!"

3.5/5

What do you like best about YouTrack?

The dashboard is the feature that I like the most. It gives a snapshot of the most recent tasks for the particular project, makes it easier to search through recent tasks. Another feature which makes Youtrack extremely useful is the comment features enable for the entire team. The team can not only engage through comments over a particular issue but also upload attachments alongwith the comments thereby making available everything at a single place. Review collected by and hosted on G2.com.

What do you dislike about YouTrack?

The user interface is a bit too technical and for the first few days seems complicated to use.

The access rights which needs to be provided to all the users is a bit unclear. At times , I have faced issues while adding team members to projects and assignments only to later find out that they are unable to create issues or assign or post updates to the tasks assigned to them. Review collected by and hosted on G2.com.

Recommendations to others considering YouTrack:

If you're responsible for managing a number of tasks and a team, Youtrack will be extremely useful for you in managing the responsibilities with ease. Review collected by and hosted on G2.com.

What problems is YouTrack solving and how is that benefiting you?

Managing a big project like overseeing the development of a product entails keeping track of hundreds of individual tasks and items. Youtrack actually helped to manage all the tasks, with features like assigning a task to a particular individual in the team. In a nutshell, Youtrack will encourage accountability within the team. When all the tasks and issues are listed and assigned alongwith the expected due dates, it will help in ensuring the the project gets completed on time. Review collected by and hosted on G2.com.

UP

Verified User in Publishing

Mid-Market (51-1000 emp.)

4/19/2017

"A brilliant tool to manage your development teams"

5/5

What do you like best about YouTrack?

@team mentioning, easy to setup, very customisable meaning it can flex to suit multiple development teams using multiple methodologies, updates add incredibly useful features, easy to update, easy to manipulate data so importing and exporting is very easy. Very quick to use and update and the wiki markup just works. Simply AMAZING for teams to submit tasks to one another. Review collected by and hosted on G2.com.

What do you dislike about YouTrack?

No out the box plugins with other systems. In built reporting works but not pretty. UX is very functional but not a pretty tool to use, which puts some off. Time reporting leaves a lot to be desired. Fantastic for tasks but hard to run projects within. Review collected by and hosted on G2.com.

Recommendations to others considering YouTrack:

I would reccommend to review what would be the majority use of youtrack before developing. Individual task managed is where the tool excels - and can do easily; it WILL bring effciencies into the team and install a lot of good practices to their workflows, even from minimal youtrack builds. However, project management requires significant more setup and it does feel a lot more native to unrelated, development or team tasks to projects working to particular methodolgies. As such, as much as I genuinely love youtrack as a development tool, i would advise against it for pure project management. Review collected by and hosted on G2.com.

What problems is YouTrack solving and how is that benefiting you?

We needed a single point of entry for all tasks for our development team, so they could be managed, resourced and prioritised accordingly. Youtrack certainly fills that objective and more. The benefits are a much better organised development team (that span multiple countries) with up to date tickets throughout. Review collected by and hosted on G2.com.

PF

Pedro F.

CEO and Lecturer

Marketing and Advertising

Small-Business (50 or fewer emp.)

6/19/2017

"great experience"

4/5

What do you like best about YouTrack?

What I like the best about YouTrack is that it covers all my needs in terms of team management, and client issues management. Review collected by and hosted on G2.com.

What do you dislike about YouTrack?

The only thing I would love to have on YouTrack would be an automation for archive the issues one by one rather than per project. Review collected by and hosted on G2.com.

Recommendations to others considering YouTrack:

the only fair comparison with YouTrack is Jira from Altassian. Review collected by and hosted on G2.com.

What problems is YouTrack solving and how is that benefiting you?

We manage a custom ERP for a group of clients, and we manage new requests, bug reports, and improvements. But most of all we manage priorities in collaboration with the clients. Review collected by and hosted on G2.com.

UF

Verified User in Facilities Services

Small-Business (50 or fewer emp.)

9/19/2017

"Great application for managing cases"

5/5

What do you like best about YouTrack?

The ease of use is what I love about youtrack! It was very simple to catch on and ticket tracking has never been so smoothe. Review collected by and hosted on G2.com.

What do you dislike about YouTrack?

Maybe add a little more reporting and metrics. Other than that, great product! Review collected by and hosted on G2.com.

UH

Verified User in Hospital & Health Care

Mid-Market (51-1000 emp.)

10/30/2017

"Decent management tool"

4/5

What do you like best about YouTrack?

Easy tracking and movement of tickets. Customizable. Review collected by and hosted on G2.com.

What do you dislike about YouTrack?

Agile board doesn't show dependencies easily. Reporting capabilities very limited, need third party like periscope data to visualize what I want. Review collected by and hosted on G2.com.

BL

Ben L.

Manager -- Proximity Systems Development

Mining & Metals

Mid-Market (51-1000 emp.)

8/8/2017

"Customizeable"

2.5/5

What do you like best about YouTrack?

I like the ability to modify the entire method of tracking bugs and features Review collected by and hosted on G2.com.

What do you dislike about YouTrack?

The workflow process can be cumbersome in nature Review collected by and hosted on G2.com.

MT

Medet T.

Frontend Developer

Information Technology and Services

Mid-Market (51-1000 emp.)

8/8/2016

"Yet another tracker"

1/5

What do you like best about YouTrack?

They ability to customize properties, dynamics, search and of course the pricing, it was FREE.

Flexible search - very useful

Dynamic models - very very useful

Pricing - it's just free

And this is it. All positive sides i found on youtrack, Review collected by and hosted on G2.com.

What do you dislike about YouTrack?

DESIGN. The most awful design ever.

UX is horrible, such a great tool but such an ugly.

When i tried it for the first time, i tho wow cool, it's free, but then, it get's annoying really fast, no flexibility on UI.

On mobile looks so horrible, and the agile board is just insanely bad. The agile board was good enough, but could be better

Here's the same positive listing but with comments

Flexible search - other alternatives also have it

Dynamic models - might not be required for all projects

Pricing - some alternatives also have free plans

YouTrack definitely has room to grow, with all the dislike, i indeed like it, as a programmer i like they dynamics, and we developers always love free products, but even free product needs a good designer Review collected by and hosted on G2.com.

Recommendations to others considering YouTrack:

Please do some work on UX.

Add features, make it a SPA application, reimplement tagging, improve colors

Such a great product but so terrible gone wrong with the UI/UX.

And please integrate it with other products, like atlassian does Review collected by and hosted on G2.com.

What problems is YouTrack solving and how is that benefiting you?

We were using it for couple of projects, when we were developing mobile apps.

First thing first - it's free, our company liked this much. Cuz alternatives required a lot of money investments.

And that's it, we used it because it as free Review collected by and hosted on G2.com.