UN

Verified User in Nanotechnology

Small-Business (50 or fewer emp.)

8/10/2019

"Sgile project mAnagement"

3/5

What do you like best about YouTrack?

Ease of use and good customer service support when needed Review collected by and hosted on G2.com.

What do you dislike about YouTrack?

Design wise is not really appealing especially when multiple people try to use Review collected by and hosted on G2.com.

UI

Verified User in Internet

Mid-Market (51-1000 emp.)

11/1/2018

"It works great for what we need it for"

4/5

What do you like best about YouTrack?

We are an international company with different teams for every aspect of marketing, so this is a great way for us to keep tasks organized. Review collected by and hosted on G2.com.

What do you dislike about YouTrack?

It was kind of hard to learn how to use, but once I got the hang of it, it was great! Review collected by and hosted on G2.com.

EC

Erinn C.

System Integration Manager

Information Technology and Services

Enterprise (> 1000 emp.)

1/31/2018

"Issue tracker for progress team. Very easy and fast."

5/5

What do you like best about YouTrack?

I can say that here is very clever search. To find everything I need in no time, using clear search queries with ending.I can easily rate up to the daily routine with comfortable shortcuts. Very useful and easy to work. Review collected by and hosted on G2.com.

What do you dislike about YouTrack?

A nice and productive tracking system which is working well doesn't making any bad issues for us. I like that I don't have any problems with use it. Review collected by and hosted on G2.com.

Recommendations to others considering YouTrack:

The better plan, evaluation and control your team’s work by tracking the time essence spent on development and other activities. Productive monitor progress and analyze project information with powerful reports. A great way to know anything about your workers. Review collected by and hosted on G2.com.

What problems is YouTrack solving and how is that benefiting you?

We are glad that we can work with higher control progress and dissect project information with reports. The plural and shareable panel. To build multiple dashboards and share them with our working team or another user. Review collected by and hosted on G2.com.

BT

Burton T.

Education Coordinator

Hospitality

Enterprise (> 1000 emp.)

1/14/2018

"The opportunity to build the projects in time."

4.5/5

What do you like best about YouTrack?

I like the way of clever search. Gives me the ability to find everything that I need in no time, using smart search request with perfection. I'm glad that I can accelerate the daily routine in a comfortable way. Much better to make multiple panels and share them with my employees or other user teams. Review collected by and hosted on G2.com.

What do you dislike about YouTrack?

I don't know what I can say bad about this software. Tracking system is working good and fast so I'm not complaining about it. Actually its better helper than a bad routine of our working days. Review collected by and hosted on G2.com.

Recommendations to others considering YouTrack:

The powerful solution to work at your business. I'm sure it is will the best key for your track and report system. Perfect step to know everything about your employees. To use that product is really simple. I recommend to you and I hope that this platform will assist you every time. Review collected by and hosted on G2.com.

What problems is YouTrack solving and how is that benefiting you?

We have a much better plan, estimate and control our team’s work by tracking the time existence spent on progress and other performance. We think that is always good to know how and where we work. I can say that we are higher inspection progress and analyze project facts with reports. Review collected by and hosted on G2.com.

RM

Roland M.

Web Developer

Business Supplies and Equipment

Small-Business (50 or fewer emp.)

2/28/2018

"Great product"

5/5

What do you like best about YouTrack?

I like the smart search, it is convenient for them to use. With its help, it is possible to find anything in the shortest time. I also like reports, they help to monitor and analyze your project more efficiently. Recently, I started using YouTrack Mobile as well. The mobile client is quite convenient, it shows unfinished tasks and you can easily plan your time. Review collected by and hosted on G2.com.

What do you dislike about YouTrack?

Great product. I have no complaints. In general, I am completely satisfied. Review collected by and hosted on G2.com.

Recommendations to others considering YouTrack:

It is a really good choice from JetBrains company. I use a lot of software from that company. If you are looking for a quality service, do not doubt and try the YouTrack. Review collected by and hosted on G2.com.

What problems is YouTrack solving and how is that benefiting you?

We are working on several projects at once, this is our main goal in a short-term solution of problems. Integration of this service was very quick and without any difficulties. If we had any questions, the support service quickly solved them. With the help of YouTrack, our team began to better plan the work. We monitor how much time is spent on development, and how much time for other activities. Review collected by and hosted on G2.com.

JF

Jeffry F.

Client Support Manager

Information Technology and Services

Mid-Market (51-1000 emp.)

2/26/2018

"Awesome product, ahead of the competition"

4.5/5

What do you like best about YouTrack?

The guys-developers from JetBrains are just great, Youtrack is just great. I really love the support of keyboard shortcuts for any action. Backups are created automatically according to a specified schedule. There was an integration with command products JetBrains, BitBucket, and GitLab. Improved integration with GitHub. The new reports are very helpful. Review collected by and hosted on G2.com.

What do you dislike about YouTrack?

I do not have any special comments to this program, but from a huge number of functions the speed of work a little suffers. The user interface can be a little better for beginners. Review collected by and hosted on G2.com.

Recommendations to others considering YouTrack:

Great program. The price is acceptable, and for a small team of up to 10 people, a free package is enough. I have recommended it to many other people. Review collected by and hosted on G2.com.

What problems is YouTrack solving and how is that benefiting you?

We tried a lot of issue / project tracking product but we chose YouTrack. We've been using this for a little over a year for all issue and task tracking. Flexible system setup for workflows of any complexity saves time for the whole team. All the code changes are conveniently viewed and discussed in Upsource, this is a very convenient integration. Review collected by and hosted on G2.com.

SS

Sonny S.

Sales And Marketing Specialist

Marketing and Advertising

Mid-Market (51-1000 emp.)

1/23/2018

"A brilliant tool for bug tracking"

5/5

What do you like best about YouTrack?

I really love YouTrack for its ease of use. Also, this service can be easily configured for each project and for a specific user. The product is very convenient configuration of the key combination.

I also like a lot of shortcuts, which are very easy to navigate through the program. Review collected by and hosted on G2.com.

What do you dislike about YouTrack?

Personally, I lack some indicators. I would like to see more reports in the next updates. Also, this service does not have a friendly interface - a beginner will find it difficult to quickly understand it. Review collected by and hosted on G2.com.

Recommendations to others considering YouTrack:

If you are already familiar with the products from Jetbrains, then you are already familiar with their quality. If you need a great tool for storing the problems of your project and all the problems of your team - Youtrack is definitely what you are looking for. With it, you can easily enhance the control of your team. Review collected by and hosted on G2.com.

What problems is YouTrack solving and how is that benefiting you?

Our team has a large project and we needed a service to monitor the functionality and problems of our product. Since we already use other Jetbrains products, we decided to try YouTrack. Review collected by and hosted on G2.com.

KL

Krystyna L.

Quality Assurance Manager

Information Technology and Services

Enterprise (> 1000 emp.)

12/9/2017

"Great edition for tracking"

4.5/5

What do you like best about YouTrack?

Now I can have the better estimate and control my team’s function by tracking them. To have effectively progressed and analyzed the project with help of strong reports. Review collected by and hosted on G2.com.

What do you dislike about YouTrack?

Until this moment I don't have any issue. Actually, with this program, my work becomes more productive. Everything coming in time. If something will come up I can easily take an answer from online support. Review collected by and hosted on G2.com.

Recommendations to others considering YouTrack:

In this Software you will have everything that you need. Powerful report and tracking system. By tracking system, you will have the best chance to control your working team. Review collected by and hosted on G2.com.

What problems is YouTrack solving and how is that benefiting you?

Helps to my team be on top of our project. Ability to access our mobile.And connect with my working team everywhere I want. Helps to us to find everything that we need. Review collected by and hosted on G2.com.

AC

Alexander C.

CEO

Small-Business (50 or fewer emp.)

1/29/2018

"Good PM software, has some flaws"

4/5

What do you like best about YouTrack?

I enjoy the cleanliness of the software, it's robustness when it comes to setting up projects in specific ways based on team need, cost if self hosted and the mobile app. Review collected by and hosted on G2.com.

What do you dislike about YouTrack?

I really dislike the notification system. The one thing this software lacks is true notifications and an activity feed that's customizable. Review collected by and hosted on G2.com.

UT

Verified User in Translation and Localization

Mid-Market (51-1000 emp.)

12/1/2017

"Project management and tracking tool for developers"

3.5/5

What do you like best about YouTrack?

In our company, we use YouTrack both for tracking developer tasks and marketing tasks. I'm in the marketing team and for me, this tool works okay although obviously it's just not made for my kind of tasks. However, it works fine as a task tracking tool for me. Adding and formatting comments, as well as tagging people in them, is easy and convenient. You can also attach images to a task or a comment in a simple copy-paste manner. Review collected by and hosted on G2.com.

What do you dislike about YouTrack?

I don't really have any particular problems with YouTrack. It may not certainly be an eye candy and super intuitive but it looks and works fine. Review collected by and hosted on G2.com.