--- title: YouTrack Reviews meta_title: 'YouTrack Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 60 reviews by the users' company size, role or industry to find out how YouTrack works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 60 scale: '5' date_modified: '2026-08-04' parent_category: name: Development url: https://www.g2.com/categories/development --- # YouTrack Reviews **Vendor:** JetBrains **Category:** [Product Management Software](https://www.g2.com/categories/product-management-software) **Average Rating:** 4.2/5.0 **Total Reviews:** 60 ## About YouTrack YouTrack is a project management tool packed with features that streamline your work and increase productivity on any team project. Track tasks, manage projects, maintain a knowledge base, support your customers, collaborate, and deliver great products. From software development and DevOps to HR and marketing, all kinds of teams can use YouTrack’s functionality. 100K customers in a wide variety of industries around the world – from enterprises to small startups – trust YouTrack to manage their projects. YouTrack free verion is fully-functional and free forever for any team of up to 10 users. YouTrack offers a Cloud or Server version for any number of users and comes with free AI assistance. ## YouTrack Pros & Cons **What users like:** - Users appreciate the **AI-powered issue suggestions** in YouTrack, which significantly enhance productivity and streamline workflow. (1 reviews) - Users appreciate the **enhanced automation features** in YouTrack, which significantly reduce manual effort in task management. (1 reviews) - Users love the **customizability** of YouTrack, enhancing their workflow and making project management intuitive and efficient. (1 reviews) - Users appreciate the **customization options** in YouTrack, enhancing visual planning and streamlining workflow effectively. (1 reviews) - Users appreciate the **streamlined interface and enhanced customization** in YouTrack, making project management more intuitive and efficient. (1 reviews) - Dashboards (1 reviews) - Users praise YouTrack for its **ease of use** , appreciating the intuitive interface and enhanced automation features. (1 reviews) - Efficiency (1 reviews) - Features (1 reviews) - Intuitive (1 reviews) **What users dislike:** - Users experience **dashboard issues** due to limited customization and data visualization, which impacts usability and efficiency. (1 reviews) - Users find the **email integration lacking** , which detracts from a seamless workflow experience in YouTrack. (1 reviews) - Users find **export issues** with YouTrack, as integration and performance during large project handling are lacking. (1 reviews) - Users find the **integration issues** with third-party tools like Slack and Jenkins to be frustrating and disruptive. (1 reviews) - Users face a **lack of tools** for better customization and seamless third-party integrations in YouTrack. (1 reviews) - Learning Curve (1 reviews) - Limited Customization (1 reviews) - Limited Features (1 reviews) - Limited Functionality (1 reviews) - Overwhelming Features (1 reviews) ## YouTrack Reviews ### 1. Excellent issue-tracking tool! **Rating:** 5.0/5.0 stars **Reviewed by:** Eduard K. | Front-end Web Developer, Enterprise (> 1000 emp.) **Reviewed Date:** September 28, 2016 **What do you like best about YouTrack?** There are a plenty of things I like about YouTrack. First of all, its support for a wide range of processes and how it allows customization of fields and workflows. Besides, it has strong agile support: board, backlog, burndown charts and a huge range of reports. What also sets YouTrack apart is this: in YouTrack you can search issues by entering various queries such as "for: me #Unresolved" and it gets you all unresolved issues assigned to you. **What do you dislike about YouTrack?** I did not find anything I do not like about it, seriously. I found it so much easier and better to use rather than Atlassian JIRA. From the very first day I switched to YouTrack, I never thought about using JIRA ever again. **Recommendations to others considering YouTrack:** If you already use JetBrains products, you most definitely gotta checkout YouTrack for yourself and your team. If not, it is a great chance to start using all of them including YouTrack and getting all of its benefits right away! **What problems is YouTrack solving and how is that benefiting you?** Our workflow is not possible without such a great issue-tracking tool as YouTrack. Despite the fact that our team is not that big, it still would be impossible to track all tasks and issues otherwise. ### 2. It is for developers! **Rating:** 4.5/5.0 stars **Reviewed by:** Kamran Ahmed A. | Software Engineer, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** January 02, 2017 **What do you like best about YouTrack?** You have a command prompt, you can actually write commands to do everything on YouTrack. Plus, you can host your own YouTrack server. **What do you dislike about YouTrack?** The UI could be more polished, but hey it doesn't matter much. **What problems is YouTrack solving and how is that benefiting you?** We were using Redmine before, which looked like a console to write SQL queries, plus it wasn't as customizable as far as I could explore it. ### 3. Easy to learn and manage **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** March 29, 2017 **What do you like best about YouTrack?** YouTrack has been a great tool for both internal and client QA. It's easy to learn which is great. **What do you dislike about YouTrack?** It can be difficult to ensure clients can only see their project and not all others. **Recommendations to others considering YouTrack:** Great for bug tracking **What problems is YouTrack solving and how is that benefiting you?** We now have a consistently used and centralized QA/bug tracking tool. ### 4. I use the youtrack daily in my company. I am a web-developer **Rating:** 3.5/5.0 stars **Reviewed by:** Oleksandr M. | Drupal Full Stack Developer, Information Services, Small-Business (50 or fewer emp.) **Reviewed Date:** April 19, 2016 **What do you like best about YouTrack?** - flexible search bar - flexible agile boards - works pretty fast - adjustable for custom workflows (you can create custom fields, program custom logic) - good at task management: comfortable tasks overview, navigation. **What do you dislike about YouTrack?** - timetracking and time reports - they are is not automated well, there is no pause/play timer for working times. TIme reports and general reports are not flexible enough. - project overview is not implemented: you cannot provide any data for a project except name. Would be good to have separate pages for projects where you can set project start, end, estimate, etc. -does not provide "wiki" pages. **Recommendations to others considering YouTrack:** Pros: Youtrack is really good at tasks planning, navigation. Suits for agile teams. Cons: Weak at project management, does not have a proper projects overview. **What problems is YouTrack solving and how is that benefiting you?** We use youtrack for Project management, planning and communications. Youtrack is really good at tasks management, you have a good overview of tasks, it is easy to navigate and see tasks relationship. It is good for 'agile' teams. You have agile board, can easily manage sprints, milestones. ### 5. Great tool for organizing work flow and tracking progress **Rating:** 4.5/5.0 stars **Reviewed by:** Calvin L. | Software Developer, Electrical/Electronic Manufacturing, Mid-Market (51-1000 emp.) **Reviewed Date:** September 02, 2016 **What do you like best about YouTrack?** Great organization features, searching tools, progress tracking, extensions and rest api **What do you dislike about YouTrack?** Upgrading you track versions is not as easy as it should be **Recommendations to others considering YouTrack:** Easier version upgrade / database migration process **What problems is YouTrack solving and how is that benefiting you?** Application Software development. Easier organization of bugs and features. A nice way to distribute load between team members. Highly flexible searching tools. ### 6. Flexible and perfect for bug tracking **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.) **Reviewed Date:** April 08, 2016 **What do you like best about YouTrack?** How flexible it is. You can customize it entirely and it lets you add a lot of options and sections for every case you may need to fit your organization workflow and feature/bug tracking. **What do you dislike about YouTrack?** Sometimes it can be a bit complex, but you know: with a great power comes a great complexity! **Recommendations to others considering YouTrack:** Youtrack is definetly a great option if you need a tool to keep trak of your project or issues with all your team. It is so configurable so it can fit any team role and it also has many integrations with third party apps that makes workflow and task tracking even better. You can get everyone involved without leaving your current workflow behind. **What problems is YouTrack solving and how is that benefiting you?** We're using Youtrack to keep a track of the features and issues of our productes. We're a big team of remote developers so it is crucial to keep everything perfectly organized and under control. Youtrack is the best tool we've tried for this purpose. ### 7. Youtrack - The Jetbrains magic for your team **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** March 08, 2016 **What do you like best about YouTrack?** Youtrack is a bug/issue tracker, it will allow you to manage your projects, team, issue and development process, from posting a new issue to closing it when it's done. First, one of the best thing about Youtrack is the fact that you can host it yourself, which will save cost for your company. You can also rely on well made integration with other jetbrains products, like IDEs or TeamCity, but also with other companies products like GitHub or Bitbucket for example. Deploying Youtrack is really easy with a well made documentation and the possibility to deploy a JAR. You just have to prepare a new user, and launch the server. **What do you dislike about YouTrack?** Youtrack doesn't really have a good user interface, you sometimes find yourself struggling to make something should be a lot more easy to do. For example, you can't remove a user from a project. If you've added someone that doesn't belong to a project. You will just have to leave it like that, which is very frustrating. The only maje flaw in Youtrack, is it's poop user experience. **Recommendations to others considering YouTrack:** If you need a good bug tracker that you can host your self and that working like a charm with the Jetbrains environment, stop right there, you just found it! **What problems is YouTrack solving and how is that benefiting you?** My company was in need for a good issue tracker to allow us to work more efficiently, since we were already using other Jetbrains products like Webstorm or Phpstorm, we didn't really thought about changing. Youtrack as been a really good way of solving our managment and communications issues. ### 8. Modern and clean issue tracking system **Rating:** 3.5/5.0 stars **Reviewed by:** Nikolay G. | Software Engineer, Internet, Enterprise (> 1000 emp.) **Reviewed Date:** April 07, 2016 **What do you like best about YouTrack?** It's created by developers and for developers, so it has a good configuration of keyboard shortcuts It has a good integration with other production from JetBrains. It has a cloud hosted solution. **What do you dislike about YouTrack?** It's not that flexible as it might be, so it mostly for a software development processes. **What problems is YouTrack solving and how is that benefiting you?** I use it for working with bug requests and it works perfectly for that task. ### 9. Great features **Rating:** 4.0/5.0 stars **Reviewed by:** Mooniq M. | Junior Web Designer, Apparel & Fashion, Small-Business (50 or fewer emp.) **Reviewed Date:** September 18, 2015 **What do you like best about YouTrack?** What I like the most about YouTrack is the amount of features available. You can link issues/tickets together, which is quite useful when you're creating a multitude of issues all under one umbrella issue. In fact, when you're creating new issues, YouTrack highlights and searches for keywords to find related issues. This is helpful if your organisation is large and finding duplicate tickets. It's easy to search for keywords and even easier to filter out the results so that they're relevant to you. I also like the email notifications. **What do you dislike about YouTrack?** Initially, when I first started using it, I found the interface clunky. It took a while for me to get used to it, but once I did, I became happy with using it. That being said, a sleeker, more intuitive design would be nicer. **Recommendations to others considering YouTrack:** Definitely trial it first and see if your team likes the feel. It could feel too clunky & technical for some users, but others would love it. **What problems is YouTrack solving and how is that benefiting you?** An organised and central place for time managing projects, assigning tasks and resolving issues/bugs within a team. The time management is especially beneficial as it allows managers to keep track of where users are within an assignment and allows users to update tickets with any setbacks they may be having, and their progress on the task. ### 10. YouTrack is a complex and convenient bug database offering unique methods for all users. **Rating:** 4.5/5.0 stars **Reviewed by:** Jeremy P. | Internal Submissions and Project Management, Computer Games, Mid-Market (51-1000 emp.) **Reviewed Date:** May 27, 2015 **What do you like best about YouTrack?** It offers a large amount of options (such as viewing it like a standard database or as an agile board) for users and varying options for each project. **What do you dislike about YouTrack?** Currently my biggest issue is in relation to searching. There may be some ways to correct this that weren't setup correctly when we started using the service but currently I run into unusual issues when I attempt to search unique states an issue is in with multiple exact terms resulting in inaccurate results. **Recommendations to others considering YouTrack:** YouTrack offers a large variety and can even be very complex but offers easy to use shortcuts that make for simple navigation. **What problems is YouTrack solving and how is that benefiting you?** YouTrack is being used for bugs and tasks in Software Development. ## YouTrack Discussions - [Is YouTrack open source?](https://www.g2.com/discussions/is-youtrack-open-source) - 1 comment - [Is YouTrack any good?](https://www.g2.com/discussions/is-youtrack-any-good) - 1 comment - [View YouTrack pricing details and edition comparison](https://www.g2.com/products/youtrack/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-06+07%3A00%3A13+-0500&secure%5Bsession_id%5D=7ee467ff-5dc2-43ec-94be-46ac00c179cc&secure%5Btoken%5D=842347dcda4afe31c0cbb796c06a993a957612ad4a910255980a7ad1517e78c6&format=llm_user) ## YouTrack Features **Tasks** - Creation & Assignment - Due Dates - Task Prioritization - To-Do Lists - Dependencies - Mass Updates - Drag & Drop - Recurring Tasks - Real-Time Updates **Bug Reporting** - User Reports & Feedback - Tester Reports & Feedback - Team Reports & Comments **Knowledge Pages** - Templates - In-Content Feedback - Versioning and Version History - Decision Trees - Duplicate Detection - Content Editor - WYSIWYG Editor - Rich Text Editor - Drag & Drop Editor - Customizable Templates - Surveys & Feedback **Task Creation** - Creation & Assignment - Due Dates - Drag & Drop - Mass Updates **Communication** - Chat - Discussions - External - Feedback - Announcements **Projects** - Planning - Project Map - GANTT - Calendar View - Views - Project Budgeting - Issue Tracking - Templates - Critical Path - Time & Expense - Methodologies - Project Time Tracking - Bug Tracking - Milestone Tracking - Task Progress Tracking - Activity Tracking - Project Tracking - Status Tracking - Progress Tracking - Agile Methodologies - Sprint Planning - Project Planning - Release Planning - Multiple Projects - Multi-Department/Project - Customizable Templates - Project Templates - Gantt/Timeline View - Percent-Complete Tracking - Reporting/Project Tracking - Goal Setting/Tracking - Time Tracking - Traditional Methodologies - Task Planning **Communication** - Wiki Documentation - Community Forum - Customer Ideation - NPS of Customers **Knowledge Base** - Q & A - Link Sharing - Searchable **Bug Monitoring** - Analytics - Bug History - Data Retention **Knowledge Dissemination** - Page Analytics - Permissions - Knowledge Sharing - Notifications - Advanced Search - Browser Extension - Organization - Other Integrations - Knowledge Integrations - Full Text Search - Web Notifications - Alerts/Notifications - Website Integration - Social Media Integration - Reporting/Analytics **Task Management** - Task Prioritization - To-Do Lists - Dependencies - Recurring Tasks - Project Templates **Content & Documents** - File Sharing - Notes - Search - Versioning **Resource Management** - Resource Definiton - Capacity - Scheduling - Task Scheduling - Project Planning/Scheduling **Planning** - Work Capacity - Task Ranking - Kanban Board - Custom Workflows - Release Forecasting - Projections - Prioritization **Security** - Verification - Role-Based Permission - Public vs Private **Controls** - Custom Views - Followers - User Management - Calendars - Public Sharing **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Agentic AI - Bug Tracking** - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Assignment Management - Prioritization **Agentic AI - Knowledge Base** - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Multi-Language **Additional Functionality** - API - Audit Trail - Drag & Drop - Projections - Charting - Ticket Management - Monitoring - Status Tracking - Progress Tracking - Workflow Management - Project Time Tracking - Issue Tracking - Configurable Workflow - Collaboration Tools - Agile Methodologies - Customizable Fields - Backlog Management - Real-Time Updates - Single Sign On - Generative AI - Task Scheduling - Activity Tracking - Activity Dashboard - Task Management - Project Management - Project Planning - Feedback Management - Code Repository Integration - Reporting & Statistics - Email Management - Knowledge Base Management - Multiple Projects - Tagging - AI Copilot - File Management - Issue Management - Task Planning - Data Visualization - Bug/Issue Capture - Bug Tracking - Alerts/Notifications - Commenting/Notes - @mentions - Third-Party Integrations - Customizable Templates - Task Progress Tracking - Real-Time Notifications - Access Controls/Permissions **Additional Functionality** - Collaboration Tools - Gantt/Timeline View - AI Copilot - Task Tagging - Spreadsheet View - Task Scheduling - Search/Filter - Email-to-Task Conversion - Project Tracking - Time Tracking - Sub-Task Management - Task Progress Tracking - Third-Party Integrations - Calendar Management - Mobile Access - Task Editing - Reporting/Analytics - Deadline Management - API - Dependency Tracking - Document Management - Assignment Management - Project Planning - Task Board View - Workflow Management - Activity Tracking - Commenting/Notes - Resource Management - Task Import - Dashboard - Access Controls/Permissions - Real-Time Notifications **Additional Functionality** - Search/Filter - AI Copilot - Commenting/Notes - Content Publishing Options - Reporting & Statistics - Content Library - Document Classification - Drag & Drop - API - Customizable Branding - SEO Management - Real-Time Reporting - Generative AI - Self Service Portal - Widgets - Mobile Interface - Catalog Management - Online Forums - Email Alerts - Collaboration Tools - Mobile Alerts - Dashboard - Feedback Management - Document Storage - User Management - Live Chat - Chatbot - Knowledge Management - Wiki - Text Editing - SSL Security - Customizable Reports - Customizable Fields - Data Import/Export - Single Sign On - Content Management - Workflow Management - Knowledge Base Management - Activity Tracking - Discussions/Forums - Activity Dashboard - Calendar Management - Communication Management - Document Management **Project Monitoring** - Baselining / KPIs - Resource Allocation - Dashboards - Activity Dashboard **Workflow Management** - Time Tracking - Progress Monitoring - Budgeting - Team Scorecard - Progress Tracking - Status Tracking - Activity Tracking - Milestone Tracking - Task Progress Tracking - Project Tracking **Content** - Trackable Analytics - Import - File Viewing - Update Notifications **Project Management** - Task Management - Planning - Visibility - Integration **Additional Functionality** - Task Management - Collaboration Tools - Real-Time Updates - Access Controls/Permissions - Task Planning - Product Lifecycle Management - Communication Management - Data Import/Export - Activity Dashboard - Real-Time Notifications - API - Resource Management - Planning Tools - Drag & Drop - Commenting/Notes - Customizable Fields - Calendar Management - Third-Party Integrations - Workflow Management - Task Scheduling - Requirements Management - Project Management - @mentions - Multiple Projects - Reporting & Statistics - Project Planning - Single Sign On - Document Storage - Release Planning - Customer Journey Mapping - AI Copilot - Gantt/Timeline View - Reporting/Analytics - Email Management - To-Do List - Surveys & Feedback - Deadline Management - Generative AI - Product Roadmapping - Idea Management - Real-Time Data - Agile Methodologies - Timeline Management - File Management - Data Security - Project Templates - Feedback Management - Tagging - Template Management - Guest Access - Visualization **Communication** - Social Features - Tagging - Upload - Comments **Remote Collaboration** - Alignment - Accountability - Connectivity - Offline Mode **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Additional Functionality** - Collaboration Tools - SSL Security - Reporting & Statistics - Customizable Reports - Customizable Fields - Customizable Branding - Data Import/Export - Single Sign On - Content Management - Content Library - Workflow Management - Text Editing - Widgets - Generative AI - Knowledge Base Management - Activity Tracking - Discussions/Forums - API - Live Chat - Activity Dashboard - AI Copilot - Calendar Management - Drag & Drop - Self Service Portal - Communication Management - Commenting/Notes - Catalog Management - Document Management **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Project Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations - File Transfer **Additional Functionality** - Backlog Management - API - Retrospectives Management - Task Management - Access Controls/Permissions - Supports Scrum - Team Management - Kanban Board - Request Management - Commenting/Notes - Charting - @mentions - Planning Tools - Projections - Collaboration Tools - Calendar Management - Email Management - Project Workflow - Deadline Management - Role-Based Permissions - Alerts/Notifications - Reporting & Statistics - Customizable Fields - AI Copilot - Resource Management - Workflow Management - Template Management - Negative Feedback Management - Data Import/Export - File Management - Assignment Management - Progress Reports - Budget Management - Real-Time Reporting - Real-Time Notifications - Requirements Management - Search/Filter - Issue Management - Document Management - Release Management - For IT Project Management - Product Roadmapping - Change Management - Mobile App - Portfolio Management - Testing/QA Management - Billing & Invoicing - Risk Management - Web-based Deployment - Idea Management - Client Portal - File Sharing - Version Control - Availability Management - Productivity Analysis - Multi-Channel Communication - Forecasting - Key Performance Indicators - Remote Support - Predictive Analytics - Tagging - Feedback Management - User Management - Network Diagram - Project Management - Document Storage - Visualization - Customizable Reports - Time Clock - Reminders - Daily Reports - Configurable Workflow - Roadmapping - Iteration Management - Timeline Management - KPI Monitoring - For Small Businesses - Chat/Messaging - Messaging **Agentic AI - Project Collaboration** - Multi-step Planning - Cross-system Integration ## Top YouTrack Alternatives - [ClickUp](https://www.g2.com/products/clickup/reviews) - 4.6/5.0 (12,977 reviews) - [Jira](https://www.g2.com/products/jira/reviews) - 4.3/5.0 (7,560 reviews) - [Asana](https://www.g2.com/products/asana/reviews) - 4.4/5.0 (13,281 reviews)