Our company uses YouScan for monitoring brand mentions online. It's a convenient tool with flexible filter settings and deep analytics.

YouScan allows for effective reputation monitoring, enabling quick responses to mentions across media and social media. We also track competitors, which helps us adopt best practices or avoid potential mistakes in our own campaigns.

A distinct advantage is the support service and the availability of a personal manager who quickly assists with various issues.

YouScan is a useful tool for companies that need to track online communications. Review collected by and hosted on G2.com.

YouScan is a powerful tool, but like any service, it has a few aspects where improvements would be beneficial.

Some features aren't immediately intuitive, so it can take extra time to fully grasp the platform and effectively set up queries and filters.

The sentiment analysis doesn't always work correctly. Occasionally, the system might misinterpret the emotional tone of comments, requiring manual intervention and adjustments.

Sometimes, the data on the dashboard doesn't refresh properly, and you have to reload the page to see the updated figures, which is a minor inconvenience. Review collected by and hosted on G2.com.

I like YouScan because it gives a clear, real-time view of what people are saying about a brand online.

Its simple dashboards and timely alerts make it easier to act quickly and make informed decisions. Review collected by and hosted on G2.com.

he platform can feel a bit overwhelming at first, especially if you’re new to social listening tools. Review collected by and hosted on G2.com.

YouScan is an excellent social listening tool that has helped our company diversify the range of services we provide to our clients. The available features are complex, ranging from social media analysis to blogs, news channels, and any other type of content available online in written, photo, or even video format. The support service is excellent, and the YouScan team is ready to provide quick, personalized advice, even though they also offer a recorded course that explains how to use the platform step by step. Review collected by and hosted on G2.com.

Its complexity requires more time to understand how to use this tool, but once you understand how it works, it is intuitive and easy to use. Review collected by and hosted on G2.com.

support very actively helps to implement our ideas Review collected by and hosted on G2.com.

I haven't noticed any critical issues, but more precise coverage is lacking. Review collected by and hosted on G2.com.

The customer service. I think YouScan gives a efficient support. Review collected by and hosted on G2.com.

Its not that I dislike, but when I am creating a rule and the tag (for example about cars) it recollects data including bikes, even if the image of the post its clear a bike. I don't know if there is an A.I. that filters that type of information. Review collected by and hosted on G2.com.

YouScan has completely transformed the way our team approaches social media monitoring. It’s not just another listening tool—it’s a platform that actually delivers intelligence we can act on. The biggest game-changer for us has been the logo recognition feature. We’re now uncovering brand mentions in user-generated content that would’ve flown completely under the radar before. This has helped us surface valuable insights and even detect high-profile mentions that were previously invisible to traditional text-based tools.

We’ve used other platforms in the past, but none have come close to what YouScan offers in terms of visual analysis and AI-driven context. It’s helped us spot trends earlier, understand how our brand is being seen and shared, and even flag emerging opportunities or risks—all in real time.

Simply put, YouScan has raised the bar for what we expect from a social listening platform. It’s become an essential part of how we track our brand presence and stay ahead in an increasingly visual online world. Review collected by and hosted on G2.com.

It would be nice if the features were inclusive and not an added fee for each feature. Review collected by and hosted on G2.com.

YouScan has completely transformed the way our team approaches social media monitoring. It’s not just another listening tool—it’s a platform that actually delivers intelligence we can act on. The biggest game-changer for us has been the logo recognition feature. We’re now uncovering brand mentions in user-generated content that would’ve flown completely under the radar before. This has helped us surface valuable insights and even detect high-profile mentions that were previously invisible to traditional text-based tools.

We’ve used other platforms in the past, but none have come close to what YouScan offers in terms of visual analysis and AI-driven context. It’s helped us spot trends earlier, understand how our brand is being seen and shared, and even flag emerging opportunities or risks—all in real time.

Simply put, YouScan has raised the bar for what we expect from a social listening platform. It’s become an essential part of how we track our brand presence and stay ahead in an increasingly visual online world. Review collected by and hosted on G2.com.

My biggest complaint with YouScan is that additional features are an added price vs. all inclusive. However, this is common with many platforms so not a deal breaker. Review collected by and hosted on G2.com.

YouScan is a key tool for us in monitoring the information field. Review collected by and hosted on G2.com.

There is nothing to dislike for now about the service. Review collected by and hosted on G2.com.

I like both the features, interface and support. The support team is amazing, they always help us when we have some troublr Review collected by and hosted on G2.com.

Some plans have pretty limited features. Review collected by and hosted on G2.com.

The most important thing about being able to work with Youscan is that you can rely on the support and guidance of a human team that is always ready and willing to provide assistance when the end user needs it. Regarding the use of Youscan, I can say that its use has no difficulties. Review collected by and hosted on G2.com.

I understand that it's due to licensing and negotiation issues, but the limitation on being able to create topics is what complicates the work. Review collected by and hosted on G2.com.