Powerful tool for surveying with possibility of using it in very different way. Tool is still developed so it is better more and more. It is good either for very sophisticated surves or simple one question surves. It has lot of funcionalities which other tool has not, for example you can add questions / anser while survey is running. Help desk is very responsive, so you are not alone if you have some issue to address. Review collected by and hosted on G2.com.

Some UX problem, but it is of less importance and it is fixed in time. Review collected by and hosted on G2.com.

Pretty comprehensive and user-friendly research platform that gave us an opportunity to

gain valuable insights into customer behavior and preferences. The platform is flexible and

accommodates diverse research scenarios including online, mobile and offline scenarios, which

were helpful for us. YourCX was also very helpful whenever we had questions or run into trouble. Review collected by and hosted on G2.com.

We had no big issues while using the plaform. Review collected by and hosted on G2.com.

I had the pleasure of working with YourCX and I am impressed with their professionalism and commitment. A very good tool. Used for customer satisfaction assessments (service quality evaluation and post-purchase satisfaction evaluation). Excellent communication, problems are resolved quickly. Highly recommend!” Review collected by and hosted on G2.com.

No, If any issues arose, they were resolved very quickly by the team. Review collected by and hosted on G2.com.

YourCX is very complex and flexible solution. Almost everything is customizable. In connection with experienced and helpful YourCX's Team, we can get very valueable insights to our shop. Review collected by and hosted on G2.com.

User panel has unpleasant design. I'm waiting for promised re-design. Review collected by and hosted on G2.com.

YourCX research tools allow to collect quantitative and qualitative feedback from the website & purchasing and maintenance processes. As a result, as Play, we can accurately identify problems and success factors.

YourCX are enthusiasts of online research. We have been working for over 3 years, effectively optimizing user paths on the play.pl.

YourCX is a full range of analysis experiences tool:

1. Research in the design of new services and functionalities through the verification of research hypotheses

2. Fast and flexible implementation of surveys

3. Dynamic optymalization of the research course – monitoring the results and recommending changes, so that we receive the most reliable feedback from users

4. Reporting panel – innovations and automating the analysis of results so that we can work on conclusions as soon as possible.

5. Combination of results with passive data analysis – 360-degree view of user's behaviour

YourCX supports us at all stages of customer experience research projects – from design of research to analytical support and cyclical research summaries. The collected data is used by employees of different departments of the organization, which gives a synergy effect in the field of optimizing the experience of our clients and users. Review collected by and hosted on G2.com.

Great support resolve any problem as soon as possible - so I don't see any disadvantages:) Review collected by and hosted on G2.com.