AJ
Almendra J.
Philanthropy Partner
Enterprise (> 1000 emp.)
"Solution Oriented"
4.5/5
What do you like best about YourCause from Blackbaud?

It is able to manage large amounts of donations and provide detailed reporting. Review collected by and hosted on G2.com.

What do you dislike about YourCause from Blackbaud?

Downsides include integration errors that impact program reputation. Review collected by and hosted on G2.com.

Patricia R.
PR
Patricia R.
Mid-Market (51-1000 emp.)
"Streamlined and User-Friendly, but Needs Image Upload Enhancements"
4.5/5
What do you like best about YourCause from Blackbaud?

I use YourCause from Blackbaud for donations and volunteering, and it really streamlines the process. It's easy to use, which is the main thing I like about it. I also appreciate that it has approved non-profits, which makes things streamlined. Review collected by and hosted on G2.com.

What do you dislike about YourCause from Blackbaud?

I have issues with uploading images on YourCause from Blackbaud. The formatting isn't great and could definitely be improved. Review collected by and hosted on G2.com.

Verified User in Pharmaceuticals
AP
Verified User in Pharmaceuticals
Enterprise (> 1000 emp.)
"Reliable Platform with a Familiar Interface and Helpful Support"
4/5
What do you like best about YourCause from Blackbaud?

We rarely have issues with the platform - it does what it is supposed to do! Our applicants are experienced with the interface because it is widely used by funders. The support team is helpful to problem solve and they work to integrate feedback/ ideas. Review collected by and hosted on G2.com.

What do you dislike about YourCause from Blackbaud?

The platform is expensive and it seems that additional functionality or support always comes with a pricetag. Review collected by and hosted on G2.com.

Verified User in Utilities
AU
Verified User in Utilities
Enterprise (> 1000 emp.)
"Easy-to-Use and Innovative Platform with Flexible Employee Matching and Volunteering Options"
4.5/5
What do you like best about YourCause from Blackbaud?

Clear and easy to use website with flexible options for employee matching and volunteer programs. Constant innovation to improve products and services. Platforms for intaking and acting on user feedback. Review collected by and hosted on G2.com.

What do you dislike about YourCause from Blackbaud?

High expense for a software (with annual cost increases automatically built in); however the platform does have a lot more flexibility and solid features. Review collected by and hosted on G2.com.

Heather S.
HS
Heather S.
Volunteer and Events Coordinator
Mid-Market (51-1000 emp.)
"User-Friendly Platform with Outstanding Support"
4/5
What do you like best about YourCause from Blackbaud?

YourCause is very user friendly and easy to use. When we have any questions their customer support team is quick to respond. Review collected by and hosted on G2.com.

What do you dislike about YourCause from Blackbaud?

When we started there was some lack of training on how to fully use the system to its full potential and reporting. Review collected by and hosted on G2.com.

Verified User in Manufacturing
CM
Verified User in Manufacturing
Enterprise (> 1000 emp.)
"Excellent Support and Features, But GrantsConnect Usability Needs Improvement"
3.5/5
What do you like best about YourCause from Blackbaud?

The support provided by the CSM team is truly exceptional, and I find the Domestic giving and volunteering features to be excellent. Review collected by and hosted on G2.com.

What do you dislike about YourCause from Blackbaud?

GrantsConnect can be quite overwhelming and isn't very intuitive to use. I've also noticed that the end-user support isn't as strong as it once was. Review collected by and hosted on G2.com.

KL
Kate L.
Enterprise (> 1000 emp.)
"Ease of use for admins and team members"
4/5
What do you like best about YourCause from Blackbaud?

We have been using CSR Connect for several years, and I find it very intuitive for both our team members and administrators. I also appreciate that Your Cause is continually working to improve the platform and enhance the user experience. Review collected by and hosted on G2.com.

What do you dislike about YourCause from Blackbaud?

If your user base is international, you may notice that certain markets have fewer charities available. This can be a limitation for those with a global audience. Review collected by and hosted on G2.com.

Betsy S.
BS
Betsy S.
Sr. Corporate Relations and Event Specialist
Enterprise (> 1000 emp.)
"the program is very easy to use"
4/5
What do you like best about YourCause from Blackbaud?

I like the customazation of the program. The multiple way to track and report Review collected by and hosted on G2.com.

What do you dislike about YourCause from Blackbaud?

I do not like that it is slow at times when using the system. I do not like that when an application is approved the amount requested is show not the amount that is approved Review collected by and hosted on G2.com.

Verified User in Chemicals
AC
Verified User in Chemicals
Enterprise (> 1000 emp.)
"A flexible and reliable tool for managing employee donations and event participation."
5/5
What do you like best about YourCause from Blackbaud?

YourCause CSR Connect equips our global team with the flexibility to operate strategically while allowing for regional customization. It streamlines event management and offers simple, effective tools for project leaders and corporate CSR staff. The platform continues to evolve, adding enhanced communication features and improved tools for managing events. Review collected by and hosted on G2.com.

What do you dislike about YourCause from Blackbaud?

It's hard to find fault with YourCause CSRConnect, but one area for improvement is the speed of reviewing and reporting payroll deductions. Currently, it can take up to 15 days to accurately report the previous month’s data. Reducing this timeframe to within a week would greatly enhance efficiency and support more timely reporting. Review collected by and hosted on G2.com.

VC
Valerie C.
Enterprise (> 1000 emp.)
"Evolving tool to meet our needs"
4/5
What do you like best about YourCause from Blackbaud?

The tool is easy for our associates to use. Review collected by and hosted on G2.com.

What do you dislike about YourCause from Blackbaud?

There are no enough pre-vetted NGOs outside of the US to support our global associate population and onboarding for non-english speaking orgs is difficult. Review collected by and hosted on G2.com.