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Customer Quotes

Gustaf B.
GB
Head of Invoicing and Business Controlling
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
Rating Updated ()

"Review from a multi-national Company"

What do you like best about Younium?

My top three favorite things about the software are:

- the ability to create your own reports from different parts of the system and how the software let's you connect different elements to one other in the reports.

- the import data function that let's you as a system administriator update many things at once that saves a lot of time and energy.

- how the system always makes sure that every charge from every order is invoiced and up to date so that no previous invoice period will be forgotten.

What do you dislike about Younium?

In our specific line of business it sometimes happens that a customer wants an older invoice (not from the most recent invoicing period) to be credited or changed. In younium, it's currently cumbersome to make changes in previous periods without changing everything after the specific period. This might not be something that bothers other users but for us it's challenging sometimes. We would also like a more automated integration with the bank. However, in our experience, Younium are usually responsive and great at dealing with suggestions for improvement.

What problems is Younium solving and how is that benefiting you?

We can combine subscriptions management with a very accurate revenue recognition procedure (perfectly takes annual, bi-annual and quarterly invoicing in account), a good overview of different company KPIs (standard) and the ability to create our own reports from the software as well as getting the correct information to supply to the tax authorities. Compared to our earlier invoicing routine - Younium is more modern and have far better reporting possibilities.

ES
C
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic

"With Younium the billing process takes one day instead of several weeks."

What do you like best about Younium?

We get a complete overview of all customer subscriptions and the customer development which saves time, increases efficiency and makes sure we get control of our subscriptions.

What do you dislike about Younium?

Most of the things that we had problems with in the beginning are now handled

What problems is Younium solving and how is that benefiting you?

We secure that all invoices are sent on time, with the right amount and the right frequency. Changes to subscriptions or usage-based billing are taken care of in a proper process which gives us 100% control of our customer stock.

Accurate data everywhere. It gives better insight in recurring revenue and how it evolves to several departments within Voyado.

Verified User in Computer Software
AC
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
Rating Updated ()

"Holistic Subscription Master with Seamless Integration"

What do you like best about Younium?

I absolutely love how Younium serves as our master system for managing subscriptions, handling invoices, performing revenue recognition, and controlling access all in one place. It's incredibly solid, well-structured, and easy to understand, which makes it a joy to use daily. The holistic approach of Younium eliminates the need for any additional systems for tasks like revenue recognition, effectively replacing the need for multiple advanced spreadsheets, which is a significant efficiency boost. Integration with other tools such as Salesforce, Stripe, and our core product is seamless, further enhancing our workflow. Transitioning from spreadsheets to Younium, I found the setup relatively straightforward despite the challenges posed by our poor data quality. Most notable, perhaps, is the fact that despite requiring an adjustment period, which is typical for shifting from spreadsheets to a system-based approach, the platform's robust capabilities have thoroughly impressed me, earning it a perfect recommendation score of 10.

What do you dislike about Younium?

When you get started, it is sometimes difficult to adjust to a new system-based approach coming from spreadsheets. However, that is true for every system.

What problems is Younium solving and how is that benefiting you?

I use Younium to handle subscription management, streamline invoice processing, and perform revenue recognition. It eliminates the need for multiple spreadsheets, centralizing our processes, and is structured, easy to understand, and holistic for our needs.

Avery W.
AW
Director of Finance Operations
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic

"Best Subscription Management Solution!"

What do you like best about Younium?

As a US company, our number one consideration when looking for a subscription management solution was 'can it easily handle ASC606 without added complexities imposed by our CRM?' And to our surprise, Younium not only streamlined our Q2C process, but its UI/UX is much cleaner and easier to use than rival platforms. With Younium, the entire Q2C process is managed through Younium and integrated with key ancillary systems (Salesforce, QBO, TaxJar, etc.) creating a single source of truth and enabling transparency across the company. Younium's best kept secret is its support and innovation. Not only is the team prompt with answering questions, they partner with us to meet our needs and recommend best practices.

What do you dislike about Younium?

The system can be slow from time to time, but it's never been an issue.

What problems is Younium solving and how is that benefiting you?

Overall, the number one problem Younium solves is creating a seamless Q2C process. Prior to Younium, we have several separate systems for storing and tracking subscription data. Now, it doesn't matter if the information is housed in Salesforce (CRM) or Younium, Sales, Customer Success, Ops and Finance all have line of sight on the same information - all of our teams have the actionable data they need without having to wait for another group to provide it.

Verified User in Renewables & Environment
AR
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
Rating Updated ()

"Effortlessly Manage Contracts with Stellar Support"

What do you like best about Younium?

I like that Younium offers a system which is easy to manage, allowing the whole contract administration to be handled by a small team. The support is great and it's easy to get help when needed. I also appreciate the good analytics, especially the development of ARR and the ability to drill down on periods, customers, and countries.

What do you dislike about Younium?

I find the reporting features difficult to get a grip on, and I wish it was easier to create our own reports. I found it took a while to understand the product because I had paid for minimum support during the setup period.

What problems is Younium solving and how is that benefiting you?

I use Younium for order management and billing. It provides an overview of contracts, billing information, ARR, and predicts cash flow from SaaS services.

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