--- title: YouMail Reviews meta\_title: 'YouMail Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 19 reviews by the users' company size, role or industry to find out how YouMail works for a business like yours. aggregate\_rating: rating\_value: 3.1 review\_count: 19 scale: '5' date\_modified: '2026-07-07' parent\_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # YouMail Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by YouMail but has limited features. Are you part of the YouMail team? [Upgrade your plan](https://my.g2.com/youmail/upgrade?utm_campaign=s3&utm_medium=claim-popup&utm_source=g2) to enhance your branding and engage with visitors to your profile! YouMail, Inc. provides imaginative, intelligent, cloud-based telecommunication services. These include its app-based free service to block robocalls, and its premium call management services for people who use their mobile phone for business. YouMail's services free users from limitations of their mobile phone or carrier – protecting against unwanted calls, helping them handle high volumes of mobile calls, unifying virtual numbers with their cell number, and providing personalized answering experiences for their callers. YouMail has stopped over a billion robocalls, has given hundreds of millions of callers the experience they deserve, and has delighted millions of users. The YouMail Robocall Index™, which since its launch in in September 2015 has emerged as the nation's definitive source on robocalling data for telecom carriers, smartphone and app companies, and public policymakers. Headquartered in Irvine, Calif., YouMail, Inc. was founded in 2007 and is privately funded. * * * Seller [YouMail](https://www.g2.com/sellers/youmail) Discussions [YouMail Community](https://www.g2.com/products/youmail/discuss) Languages Supported English Overview by YouMail Show More ## Pricing Pricing provided by YouMail. ### YouMail Plus $5.99 Per Month ### YouMail Solo $14.99 Per Month [ View More Pricing Information ](https://www.g2.com/products/youmail/pricing) ## Top-Rated Alternatives [ ![MightyCall](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "MightyCall") MightyCall 4.4/5(344) ](https://www.g2.com/products/mightycall/reviews) [ ![CDR Call Reporting for Cisco](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "CDR Call Reporting for Cisco") CDR Call Reporting for Cisco 4.8/5(85) ](https://www.g2.com/products/cdr-call-reporting-for-cisco/reviews) [ ![Caller ID Reputation](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Caller ID Reputation") Caller ID Reputation 4.7/5(42) ](https://www.g2.com/products/caller-id-reputation/reviews) [ View All Alternatives ](https://www.g2.com/products/youmail/competitors/alternatives) ## User Insights Average based on 19 real user reviews. Typical contract price $0k - $0k [Sign in to view](/login) Per Month [Log in to unlock pricing and user insights](/login) ![Brittanie M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brittanie M.") BM Brittanie M. Founder/President Small-Business (50 or fewer emp.) 1/1/2024 "Early adopter, 10+ years user" 4/5 What do you like best about YouMail? The smart greeting, selection of specialty/custom greetings, transcribed voicemails and familiarity due to being a long time user for at 13-14 years or more Review collected by and hosted on G2.com. What do you dislike about YouMail? Cost, user interface, limited functionality of app, and the lack of appreciation, rewards/discounts, focus on keeping customer satisfaction/loyalty etc Review collected by and hosted on G2.com. What problems is YouMail solving and how is that benefiting you? Custom greetings, call tracking, voicemail transcription Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Jeff S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jeff S.") JS Jeff S. Principal Broker & Founder Management Consulting Small-Business (50 or fewer emp.) 12/14/2017 "Significant improvements over the past several years." 4/5 What do you like best about YouMail? Automated attendant that greets callers by their name. Review collected by and hosted on G2.com. What do you dislike about YouMail? User interface is still tired. Lack of consistency between web and app design. Review collected by and hosted on G2.com. What problems is YouMail solving and how is that benefiting you? None really. When it works sending voice to text to email is nice because it can be forwarded. Review collected by and hosted on G2.com. Show More 10/5/2023 Current UserValidated ReviewerSource: Organic ![Brandon D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brandon D.") BD Brandon D. President Small-Business (50 or fewer emp.) 9/7/2022 "Youmail wasn't the fit..." 3/5 What do you like best about YouMail? YouMail's management of phone calls is top-notch. They have very elaborate ways of setting your system up. Their Spam Blocker is second to none. YouMail is definitively in the top 5 in their field. Review collected by and hosted on G2.com. What do you dislike about YouMail? The least helpful thing about YouMail for me is the lack of a web application. I need to be able to handle phone calls on a PC during the day, and YouMail doesn't offer a solution here. Review collected by and hosted on G2.com. What problems is YouMail solving and how is that benefiting you? YouMail's spam blocker is a huge plus, especially in this day and time. The amount of spam calls one receives can cost you a significant part of your day, but time is not lost if those are intercepted. I applaud YouMail for their work here. Beyond that, the call answering system is grade A. There is tremendous flexibility. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Ben L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ben L.") BL Ben L. New Jersey VMware User Group Leader Small-Business (50 or fewer emp.) 10/17/2022 "Great Voicemail Service!" 4.5/5 What do you like best about YouMail? I loved the voicemail transcription service that would allow me to read my voicemails via email or via the Youmail app without having to listen to the message. Review collected by and hosted on G2.com. What do you dislike about YouMail? Sometimes the transcription service would not understand the person and transcribe the wrong word. However, I'm usually able to understand what they actually said. I could always listen to the message itself to hear what was said too. Review collected by and hosted on G2.com. What problems is YouMail solving and how is that benefiting you? I enjoyed being able to go into the YouMail app and see a list of missed calls, access my voicemail messages, and I also liked that it would email me transcriptions of voicemails when they were left. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Anna S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anna S.") AS Anna S. Legislative Committee Civic & Social Organization Small-Business (50 or fewer emp.) 12/12/2021 "Extremely Useful…terribly too expensive" 3.5/5 What do you like best about YouMail? I love the number of Voicemails you can receive and keep compared to your service provider's standard mailbox. A lot of the things that I love come with the steep subscription Plus plan, which is the next tier up from basic/free. You're able to determine the level of spam blocking protection, including who or under what circumstances they may leave a voicemail. You can block spam texts and mark them as spam right from your text messages. I love that you can star important voicemails, so if you listened to it but didn't have a chance to respond, you can go back to it very quickly and easily, especially when the messages are typed out in print as well. Review collected by and hosted on G2.com. What do you dislike about YouMail? For the version that is one step up from basic (which does not provide anything different than your standard voicemail box), it is costly for ONE user. For the Non-Business, just Plus plan for One person is $7.99/mo or $79.99/year. That's more expensive than Microsoft 365 monthly! Review collected by and hosted on G2.com. What problems is YouMail solving and how is that benefiting you? I'm terrible at emptying my voicemails, as I also save specific ones for specific purposes in the future. It helps solve the problem of choosing which voicemails to delete or not. With the voicemail to text, which isn't very accurate all the time, it is still easier to glance at the message and have the one you're looking for quickly, especially if you have multiple from the same individual. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Media Production](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Media Production") UM Verified User in Media Production Small-Business (50 or fewer emp.) 5/25/2022 "App has gone south the past 6 months" 0/5 What do you like best about YouMail? It blocks spam calls and that's the only thing I want it to do. Without ads and bouncing around and not allowing me to exit the ad Review collected by and hosted on G2.com. What do you dislike about YouMail? I get totally stuck on an ad selling video games. They're using this to milk me for a paid subscription!! When I hit call to return a call my screen blinks and then goes to the stupid game ad Review collected by and hosted on G2.com. Recommendations to others considering YouMail: If you don't want to pay $5.99 a month to get rid of their stupid video game ads you will have functionality blocks by the ads Review collected by and hosted on G2.com. What problems is YouMail solving and how is that benefiting you? It's blocking my spam calls and that's valuable and saves me time Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![ERIC H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ERIC H.") EH ERIC H. Real Estate Broker / Owner Small-Business (50 or fewer emp.) 6/15/2021 "Love the product, but ..." 4.5/5 What do you like best about YouMail? automated attendant, for all my contacts Review collected by and hosted on G2.com. What do you dislike about YouMail? too many rings, before answering using verizon Review collected by and hosted on G2.com. What problems is YouMail solving and how is that benefiting you? submitted a new payment method, which is not working (this needs to be resolved) Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Carey G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Carey G.") CG Carey G. EXECUTIVE PRODUCER Small-Business (50 or fewer emp.) 4/21/2021 "They deleted 30 years worth of contacts. Horrible customer service. This could cost me millions." 0/5 What do you like best about YouMail? NOTHING! It's an unreliable app. Stay away. Review collected by and hosted on G2.com. What do you dislike about YouMail? The action button is confusing and it caused me to lose 1000's of contacts. No way to export contacts. Review collected by and hosted on G2.com. Recommendations to others considering YouMail: STAY AWAY!!! NOT RELIABLE FOR BUSINESS! Review collected by and hosted on G2.com. What problems is YouMail solving and how is that benefiting you? I thought it would help my small business instead it has put in on death watch. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Richard T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Richard T.") RT Richard T. Senior Instructional Designer Small-Business (50 or fewer emp.) 6/16/2020 "Permanently hijacked my call forwarding and voicemail" 0/5 What do you like best about YouMail? I installed this app a year ago on an old phone to screen spam calls. It does that. But Google call screener is better. Otherwise, it's nothing special and not worth the risk of it breaking your call forwarding (see below). Review collected by and hosted on G2.com. What do you dislike about YouMail? I strongly advise against installing this app. YouMail hijacked my voicemail forwarding. I've run the MMI codes, followed Youmail's deactivation instructions, spent a couple hours on the phone with T-Mobile troubleshooting. I cannot get my vm back even after I got a new phone (which YouMail was never even installed on). I'm missing calls and not getting messages, and I'm afraid now I might need to change my number. This has become a huge ongoing problem for me, one that YouMail seems unable to resolve. Review collected by and hosted on G2.com. Recommendations to others considering YouMail: Don't. Review collected by and hosted on G2.com. What problems is YouMail solving and how is that benefiting you? I haven't realized any benefits. The call screening was nice until I got a phone with Google call screener, now I no longer need it. Unfortunately, even after getting the new phone (which I never installed YouMail on) I can't get it to stop forwarding calls to my YouMail inbox, despite running MMI codes and deleting my account as instructed by YouMail. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Education Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Education Management") UE Verified User in Education Management Small-Business (50 or fewer emp.) 5/14/2018 "Don not get this App" 0/5 What do you like best about YouMail? It sounded very good to have robocalls decreased or eliminated Review collected by and hosted on G2.com. What do you dislike about YouMail? Youmail was more annoying than robocalls. There are frequent messages to upgrade and more importantly, messages from family and friends had to be retrieved via my email and the message callers received was robotic and not at all welcoming. Review collected by and hosted on G2.com. What problems is YouMail solving and how is that benefiting you? None Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ## Questions about YouMail? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about YouMail ](https://www.g2.com/products/youmail/discussions/new) ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • Last activity over 6 years ago Is it easy to activate and deactivate? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/is-it-easy-to-activate-and-deactivate) ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • Last activity over 6 years ago Where do I go if I have questions or run into issues? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/where-do-i-go-if-i-have-questions-or-run-into-issues) [ View all Discussions ](https://www.g2.com/products/youmail/discuss) ## Pricing Options Pricing provided by YouMail. ### YouMail Plus $5.99 Per Month ### YouMail Solo $14.99 Per Month ### YouMail Free [ View More Pricing Information ](https://www.g2.com/products/youmail/pricing) YouMail Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_d908012c009a3334a70199c7026920fc/google-voice.png "Product Avatar Image") Google Voice 4.1/5(166) [ Compare Now ](https://www.g2.com/compare/google-voice-vs-youmail) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_be08dab78dcba32b9dfe8cb030a1c88d/ringcentral-contact-center.png "Product Avatar Image") RingCentral Contact Center 4.1/5(220) [ Compare Now ](https://www.g2.com/compare/ringcentral-contact-center-vs-youmail) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_7cc2ede4a4767cf50c6bf9f259bd9c23/dialpad-connect.png "Product Avatar Image") Dialpad Connect 4.4/5(4,201) [ Compare Now ](https://www.g2.com/compare/dialpad-connect-vs-youmail) ##### Categories on G2 [Other Customer Service](https://www.g2.com/categories/other-customer-service) ##### Explore More [What is the most reliable engineering document management software for a small design firm that needs proper revision control without paying for a system built for a 5,000-person manufacturer?](https://www.g2.com/discussions/what-is-the-most-reliable-engineering-document-management-software-for-a-small-design-firm-that-needs-proper-revision-control-without-paying-for-a-system-built-for-a-5-000-person-manufacturer)[Best CPaaS software for company communication](https://www.g2.com/discussions/best-cpaas-software-for-company-communication)[Best AI assistants for meeting scheduling and follow-ups](https://www.g2.com/discussions/best-ai-assistants-for-meeting-scheduling-and-follow-ups) [Best travel management software in 2025](https://www.g2.com/discussions/which-is-the-best-travel-management-software-in-2025)[What yard management tool gives a manufacturing plant the best visibility into trailer dwell time so operations teams can cut detention fees and improve dock utilization?](https://www.g2.com/discussions/yard-management-what-yard-management-tool-gives-a-manufacturing-plant-the-best-visibility-into-trailer-dwell-time-so)[What's the best cloud service for internal projects](https://www.g2.com/discussions/what-s-the-best-cloud-service-for-internal-projects) [Show MoreShow Less](javascript:void(0);)