JC

Justin C.

Gastroenterologist

Enterprise (> 1000 emp.)

12/9/2017

"Call screening and text voicemail "

5/5

What do you like best about YouMail?

able to screen calls and block callers or robocalls Review collected by and hosted on G2.com.

What do you dislike about YouMail?

Easy to lose track of missed calls and messages Review collected by and hosted on G2.com.

UP

Verified User in Public Safety

Small-Business (50 or fewer emp.)

12/19/2017

"Very tricky to use"

1.5/5

What do you like best about YouMail?

It’s interesting as a novelty software, but not necessary as a business utility. Review collected by and hosted on G2.com.

What do you dislike about YouMail?

It’s unable to be used on certain carriers, and they make it very difficult to setup. Review collected by and hosted on G2.com.

GK

Greg K.

Technical Support & Software Trainer

Translation and Localization

Small-Business (50 or fewer emp.)

7/27/2016

"Great visual voicemail app."

4.5/5

What do you like best about YouMail?

YouMail is one of the best visual voicemail options available. It's free and helps you better manage your voice mails than through your phone provider's system. It allows you to sync your contacts to the app, which helps better organize things as calls come in. Review collected by and hosted on G2.com.

What do you dislike about YouMail?

Google Fi is not a supported carrier, so I can no longer use YouMail as I did when I had T-Mobile. Review collected by and hosted on G2.com.

Recommendations to others considering YouMail:

Allow Google Fi customers to use YouMail on their network. I loved using it on my T-Mobile phone, but now I have Google Fi, which isn't listed in the supported carriers list. Review collected by and hosted on G2.com.

What problems is YouMail solving and how is that benefiting you?

It helps organize your voice mails in one box, allowing you to get through them quickly. Review collected by and hosted on G2.com.

UI

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

3/9/2016

"YouMail is the BEST automated secretary for my device. It delivers a personal greeting on my behalf."

5/5

What do you like best about YouMail?

I really like the automated personal greeting(s) YouMail delivers for my answering service. I no longer have to use the bland automated answering service by my provider. YouMail gives me the ability to personally greet my callers and make them feel special and SURPRISED when they are greeted with my message when I can't get to the phone. Not only does this make my callers feel special it makes them feel connected to me when YouMail greeted them by their name. I have received so many OHHH's and HOW NICE when I reach back out to the callers who left a voicemail message. Review collected by and hosted on G2.com.

What do you dislike about YouMail?

It's not a dislike but I wish there were several other personal greetings to choose from but this is just a very very small wish. Review collected by and hosted on G2.com.

Recommendations to others considering YouMail:

Lower price solution

Flexibility to customize

Eliminates unwanted Robo calls

Personalized voicemail

Ease of use Review collected by and hosted on G2.com.

What problems is YouMail solving and how is that benefiting you?

The business problems we are solving using this service is, it personally connects with our customers/callers and it makes them feel welcome and received when their name is pronounced/announced during the message. Using YouMail also provides a much better LOW COST solution to using voicemail. All of our employees use the service so regardless who is getting a call and not available they caller is greeted with a personal message. We have heard from customers that being greeted by their name connect them with us and they feel appreciated as a customer. Lastly, we can get rid of the annoying robo calls we receive by customizing YouMail to block them. Review collected by and hosted on G2.com.

UC

Verified User in Computer Software

Enterprise (> 1000 emp.)

3/30/2016

"YouMail is great if you don't have visual voice mail and even better if you want some extras..."

4.5/5

What do you like best about YouMail?

It is essentially visual voicemail but with the added perks of answering your callers by name (what!?!?) and also transcribing voice mails so you do not have to listen to them, you can just read them instead. The transcription is fairly accurate. Review collected by and hosted on G2.com.

What do you dislike about YouMail?

This is no knock on you mail, but transcription as a whole needs to get better at picking up accents in non native speakers. Review collected by and hosted on G2.com.

Recommendations to others considering YouMail:

Just get it, its not that expensive, and its free to try as of this review. Review collected by and hosted on G2.com.

What problems is YouMail solving and how is that benefiting you?

No real business problems, but it makes me as a whole seem more professional. I really like not having to listen to voicemails. Review collected by and hosted on G2.com.

MR

Mark R.

VP of Sales

Computer Software

Small-Business (50 or fewer emp.)

6/14/2013

"Complicated to Setup"

3/5

What do you like best about YouMail?

I came across this in the list on this site and decided to give it a try. I really liked the concept. If I could get it setup and working properly I would be able to better answer this question. Review collected by and hosted on G2.com.

What do you dislike about YouMail?

I have been in IT for 30 years and load and setup apps all the time. I can not figure out how to get this one to work. The FAQS are pretty limited. I messed up my password. You have to create a separate login to their helpdesk to get a password reset. Kind of annoying. Review collected by and hosted on G2.com.

MF

Michael F.

Senior Technical Account Manager, Team Lead

Computer Software

Enterprise (> 1000 emp.)

11/16/2012

"Amazing Voicemail Solution for iPhone"

5/5

What do you like best about YouMail?

Voicemails comes to you via txt message, e-mail and through the app itself. You can set custom messages based on who is calling. It will say the name of the caller if they are in your phonebook. Voicemail transcription is also an amazing feature, I use it all the time while in meetings where I cannot take the call or listen to the message, but do have the ability to read e-mail. Review collected by and hosted on G2.com.

What do you dislike about YouMail?

Text transcription is not cheap, and it works just ok. Review collected by and hosted on G2.com.

Recommendations to others considering YouMail:

Due to restrictions from Apple and Google not spending a lot of design time for Google Voice on iOS, YouMail is an awesome solution for receiving voicemail, having it come to your phone via the app, txr message and email. You can also add custom greetings for friends and family, and institute a temporary response based on availability. Review collected by and hosted on G2.com.

EC

Eugene C.

Partner

Venture Capital & Private Equity

Small-Business (50 or fewer emp.)

10/2/2012

"Good way to get voicemails in other formats - but Google Voice is better option"

2.5/5

What do you like best about YouMail?

Just signed up for this -- it was easy and fast (just need to enter in a TXT activation code or dial their number -- which is what I did). It's *free* for the basic version so that's a huge feature. Can't wait to avoid listening to my voicemail box (which I never do anyways) Review collected by and hosted on G2.com.

What do you dislike about YouMail?

Transcription costs $$ (20 msgs for $5/mo) , and up from there -- doesn't Google Voice do this for free? Review collected by and hosted on G2.com.

RP

Rusty P.

Senior Director of Global Operations and Quality

Medical Devices

Mid-Market (51-1000 emp.)

9/28/2012

"Replace your cell phone voicemail with this amazing tool"

5/5

What do you like best about YouMail?

By replacing my Verizon voicemail with this service I am able to route all voicemails through YouMail. This allows me to get email notifications when I miss a call or transcribed emails of all voicemails. Since I cannot always be available via phone, this allows me to easily see who called and what they want. Review collected by and hosted on G2.com.

What do you dislike about YouMail?

The transcription quality seems to be getting a little worse, but I still get the general idea. Review collected by and hosted on G2.com.