--- title: Yotpo Reviews meta\_title: 'Yotpo Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 265 reviews by the users' company size, role or industry to find out how Yotpo works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 265 scale: '5' date\_modified: '2026-08-09' parent\_category: name: E-Commerce url: https://www.g2.com/categories/e-commerce --- # Yotpo Reviews & Product Details Visit Website Yotpo is leading the next era of trust and loyalty in eCommerce. From first impression to repeat purchase, Yotpo helps brands build stronger customer relationships and drive profitable growth. Yotpo’s AI-powered Reviews and industry-leading Loyalty solutions work in tandem to influence buying decisions, build trust, and reward lasting engagement across every touchpoint—on site, on social, and in store. With deep integrations into the eCommerce stack and tools that scale from launch to enterprise, Yotpo empowers brands to: - Convert better with authentic content that answers shopper questions and improves confidence - Retain more by personalizing rewards, driving repeat purchases, and creating emotional brand connection - Adapt faster with AI automation and hands-on strategic support Why brands choose Yotpo: - 400M+ reviews collected and 25K+ loyalty programs launched - 14 BFCMs in a row with 0 downtime - Regional teams and localized onboarding to support global growth Deep integrations with Shopify, Klaviyo, Attentive, Meta, TikTok, Zendesk, and many more Join the world’s most iconic and fastest-growing brands: Brooklinen, Princess Polly, Supergoop, Pandora, Barnes & Noble, ThirdLove, Steve Madden, Our Place, Goodr, Dr. Martens, Perry Ellis, Allbirds, and tens of thousands more * * * Product Website Yotpo Seller [Yotpo](https://www.g2.com/sellers/yotpo) Discussions [Yotpo Community](https://www.g2.com/products/yotpo/discuss) Languages Supported Afrikaans, Arabic, Bengali, Bulgarian, Catalan, Czech, Welsh, Danish, German, English, Estonian, Basque, Finnish, French, Irish, Gujarati, Hebrew, Hindi, Croatian, Hungarian, Armenian, Indonesian, Icelandic, Italian, Japanese, Georgian, Central Khmer, Korean, Latin, Latvian, Lithuanian, Malayalam, Marathi, Macedonian, Mongolian, Malay, Nepali, Dutch, Norwegian, Punjabi, Polish, Portuguese, Quechua, Romanian, Russian, Slovak, Slovenian, Spanish, Albanian, Serbian, Swedish, Tamil, Tatar, Telugu, Thai, Turkish, Ukrainian, Urdu, Uzbek, Vietnamese, Chinese (Simplified), Tibetan, Maltese, Maori, Samoan, Tonga (Tonga Islands), Xhosa Solution Type All-in-One Overview by Shani Zakai Show More ## Pricing Pricing provided by Yotpo. ### Free Free Forever [ View More Pricing Information ](https://www.g2.com/products/yotpo/pricing) ## Yotpo Integrations (9) What do users say about integrations? Verified by Yotpo [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Attentive ](https://www.g2.com/products/attentive/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Dotdigital ](https://www.g2.com/products/dotdigital/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Gorgias ](https://www.g2.com/products/gorgias/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Klaviyo ](https://www.g2.com/products/klaviyo/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") MarketMuse ](https://www.g2.com/products/marketmuse/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Power BI ](https://www.g2.com/products/microsoft-microsoft-power-bi/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") PrestaShop ](https://www.g2.com/products/prestashop/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Shopify ](https://www.g2.com/products/shopify/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Shopify Plus ](https://www.g2.com/products/shopify-plus/reviews) Show More ![Andrea M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andrea M.") AM Andrea M. Operations Small-Business (50 or fewer emp.) 9/30/2022 "it's working for us" 4/5 What do you like best about Yotpo? i like how easy it is to moderate reviews when they come in Review collected by and hosted on G2.com. What do you dislike about Yotpo? i don't like all the limits on the number of reviews. also, when i try to troubleshoot something, they refer me to a sales person who doesnt understand my needs Review collected by and hosted on G2.com. What problems is Yotpo solving and how is that benefiting you? display reviews for potential clients Review collected by and hosted on G2.com. Show More Response from Shani Zakai of Yotpo [Editedit](https://www.g2.com/survey_responses/yotpo-review-7155113/official_response/edit) Thank you for your feedback, we appreciate it! If you’ve reached your monthly order limit, we encourage you to take advantage of our Reviews Booster. Additionally, we welcome you to reach out to our support team to learn more about our other plan offerings. [See how Yotpo improved](https://support.yotpo.com/en/article/extending-your-monthly-order-limit-with-reviews-booster) 10/4/2022 Current UserValidated ReviewerIncentivizedSource: Seller invite ER Emma R. Customer Experience Coordinator Small-Business (50 or fewer emp.) 10/18/2022 "Simple, Friendly UX and Responsive Support" 4/5 What do you like best about Yotpo? Their support and success team is wonderful! Review collected by and hosted on G2.com. What do you dislike about Yotpo? Wish that there were more robust reporting features Review collected by and hosted on G2.com. What problems is Yotpo solving and how is that benefiting you? Highlighting our customer's experience with our product to better build reputability Review collected by and hosted on G2.com. Show More Response from Shani Zakai of Yotpo [Editedit](https://www.g2.com/survey_responses/yotpo-review-7224783/official_response/edit) Thanks for sharing your feedback with us, we appreciate it! Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Teresce J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Teresce J.") TJ Teresce J. Owner Small-Business (50 or fewer emp.) 4/20/2022 "Awesome product" 5/5 What do you like best about Yotpo? Product ratings shows on site right away Review collected by and hosted on G2.com. What do you dislike about Yotpo? Nothing it's a great product and helpful Review collected by and hosted on G2.com. Recommendations to others considering Yotpo: Best product I have used in a long time Review collected by and hosted on G2.com. What problems is Yotpo solving and how is that benefiting you? It help other customers determine the products with the reviews Review collected by and hosted on G2.com. Show More Response from Shani Zakai of Yotpo [Editedit](https://www.g2.com/survey_responses/yotpo-review-6525002/official_response/edit) Thank you so much for leaving a review! 9/30/2022 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") UR Verified User in Retail Small-Business (50 or fewer emp.) 10/18/2022 "Working with Yotpo SMS" 4.5/5 What do you like best about Yotpo? The ease of use in syncing Yotpo's SMS program into our Shopify store. Review collected by and hosted on G2.com. What do you dislike about Yotpo? The only major downside would be the price of Yotpo's SMS messages. Review collected by and hosted on G2.com. What problems is Yotpo solving and how is that benefiting you? Yotpo is offering a great solution to SMS marketing and we are benefiting by being able to utilize this to message our customers and prospects that we collect on our website. Review collected by and hosted on G2.com. Show More Response from Shani Zakai of Yotpo [Editedit](https://www.g2.com/survey_responses/yotpo-review-7226286/official_response/edit) Thank you, we appreciate your feedback. We’re constantly working to improve our pricing and packaging offerings — if you’d like to learn more, please reach out to our support team. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") AH Verified User in Health, Wellness and Fitness Small-Business (50 or fewer emp.) 9/27/2021 "Yotpo has been an amazing tool to add social proof to our website." 5/5 What do you like best about Yotpo? It is easy to use and implement into our site. Our customers appreciate here from other customers about their experience. It adds a level of trust and legitimizes our product. The support team is also great. Review collected by and hosted on G2.com. What do you dislike about Yotpo? Nothing that I dislike, really. It's a great product. Review collected by and hosted on G2.com. What problems is Yotpo solving and how is that benefiting you? Creditability that our products work and are safe and effective. Review collected by and hosted on G2.com. Show More Response from Shani Zakai of Yotpo [Editedit](https://www.g2.com/survey_responses/yotpo-review-5024698/official_response/edit) Thank you for leaving a review, it really means a lot to us. 10/18/2022 Current UserValidated ReviewerIncentivizedSource: Seller invite JW James W. Owner Small-Business (50 or fewer emp.) 5/5/2022 "Great App!" 5/5 What do you like best about Yotpo? The review carousel is a great addition to my website. The interface of the app is clear and easy to use. A great tool for gathering real customer reviews. Review collected by and hosted on G2.com. What do you dislike about Yotpo? There is no mid/low-level package options. Just free, then a $70 PM option. The free doesnt cover enough sales for me, but the $70 is too much of an expensive for me at the moment. It'd be good if there was a mid level option at say $25 PM which offered more than free but less than the $70. Review collected by and hosted on G2.com. What problems is Yotpo solving and how is that benefiting you? Real customer reviews help drive more sales. Review collected by and hosted on G2.com. Show More Response from Shani Zakai of Yotpo [Editedit](https://www.g2.com/survey_responses/yotpo-review-6573594/official_response/edit) Thank you for leaving a review, we truly appreciate it. We are constantly iterating our plan options in an effort to provide the best solution for our customers at each point in their journey; however, we understand that it doesn't work for everyone. If you have any questions regarding your current plan and features or any of our other plans, please feel free to reach out to our support team at any time. Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Consumer Goods](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Goods") AC Verified User in Consumer Goods Mid-Market (51-1000 emp.) 10/18/2022 "Stellar staff, great, easy to use products" 5/5 What do you like best about Yotpo? I appreciate the helpful staff and easy to use products. We have SMS, Reviews, and Loyalty & referrals from Yotpo. All have been great so far. Review collected by and hosted on G2.com. What do you dislike about Yotpo? Not much to dislike, maybe if they were all on one webpage ? Review collected by and hosted on G2.com. What problems is Yotpo solving and how is that benefiting you? Communication with our loyal customers and new customer acquisition. Review collected by and hosted on G2.com. Show More Response from Shani Zakai of Yotpo [Editedit](https://www.g2.com/survey_responses/yotpo-review-7226699/official_response/edit) Thank you, we appreciate your feedback. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Matt B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matt B.") MB Matt B. Owner/Operator Small-Business (50 or fewer emp.) 8/16/2022 "Valuable service to grow your business that's easy to use" 5/5 What do you like best about Yotpo? Widget integration is easy to use and set up Review collected by and hosted on G2.com. What do you dislike about Yotpo? Cost of service can add up pretty quickly Review collected by and hosted on G2.com. What problems is Yotpo solving and how is that benefiting you? Yotpo allows us to capture authentic review and does so seamlessly. our review captures are basically on autopilot and growing our business Review collected by and hosted on G2.com. Show More Response from Shani Zakai of Yotpo [Editedit](https://www.g2.com/survey_responses/yotpo-review-6989541/official_response/edit) Thank you for leaving a review! If you’d like to learn more about pricing and packaging, please reach out to our customer support team. Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Consumer Goods](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Goods") UC Verified User in Consumer Goods Small-Business (50 or fewer emp.) 10/18/2022 "Reviews and referral are alright" 3.5/5 What do you like best about Yotpo? All the basic functionality is there, but anything outside of that narrow scope is difficult. No added frills. Review collected by and hosted on G2.com. What do you dislike about Yotpo? Sales staff sold us on some features that the onboarding staff does not know about. Going on week three and still no resolution. Review collected by and hosted on G2.com. What problems is Yotpo solving and how is that benefiting you? Reviews and referral Review collected by and hosted on G2.com. Show More Response from Shani Zakai of Yotpo [Editedit](https://www.g2.com/survey_responses/yotpo-review-7225040/official_response/edit) Thanks for leaving a review, and we apologize for any inconveniences you’ve been facing. Our products have many different features and customization options available. Please reach out to our customer support team to learn more about your options. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Automotive](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Automotive") UA Verified User in Automotive Mid-Market (51-1000 emp.) 10/18/2022 "Great App for BigCommerce" 4.5/5 What do you like best about Yotpo? Easy to install and use. I'm receiving more reviews than before using Yotpo. Review collected by and hosted on G2.com. What do you dislike about Yotpo? Still uncovering different capabilities. Review collected by and hosted on G2.com. What problems is Yotpo solving and how is that benefiting you? Automatically requesting reviews on products and the site without doing anything extra. Review collected by and hosted on G2.com. Show More Response from Shani Zakai of Yotpo [Editedit](https://www.g2.com/survey_responses/yotpo-review-7224800/official_response/edit) Thanks for leaving a review, and happy to hear that Yotpo is helping you collect more reviews. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ## Questions about Yotpo? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Yotpo ](https://www.g2.com/products/yotpo/discussions/new) GU Guest User • Last activity 8 months ago What is Yotpo used for? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/what-is-yotpo-used-for) [ View all Discussions ](https://www.g2.com/products/yotpo/discuss) ## Pricing Options Pricing provided by Yotpo. ### Free Free Forever ### Growth Self-Service ### Annual Custom [ View More Pricing Information ](https://www.g2.com/products/yotpo/pricing) Yotpo Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_33478f1570b6121f0cbb5d627376ae3d/trustpilot.png "Product Avatar Image") Trustpilot 3.4/5(262) [ Compare Now ](https://www.g2.com/compare/trustpilot-vs-yotpo) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_6eda34cbfdd0bd8b30e707c7c2a3f29a/bazaarvoice.png "Product Avatar Image") Bazaarvoice 4.2/5(809) [ Compare Now ](https://www.g2.com/compare/bazaarvoice-vs-yotpo) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_d0cd1b70034667ce9659a6bd9ca996a4/reviews-io.png "Product Avatar Image") Reviews.io 4.8/5(652) [ Compare Now ](https://www.g2.com/compare/reviews-io-vs-yotpo) ##### ##### Yotpo Features Reporting Dashboard Collection Review Forms Personalization Engagement Moderation Reviewer Validation Response Types Use Cases E-commerce Customer Service [ View More Features ](https://www.g2.com/products/yotpo/features) ## Top-Rated Alternatives [ ![Birdeye](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Birdeye") Birdeye 4.7/5(4,203) ](https://www.g2.com/products/birdeye/reviews) [ ![Bazaarvoice](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bazaarvoice") Bazaarvoice 4.2/5(809) ](https://www.g2.com/products/bazaarvoice/reviews) [ ![Okendo](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Okendo") Okendo 4.7/5(424) ](https://www.g2.com/products/okendo/reviews) [ View All Alternatives ](https://www.g2.com/products/yotpo/competitors/alternatives) ##### Categories on G2 [Online Reputation Management](https://www.g2.com/categories/online-reputation-management)[Review Management](https://www.g2.com/categories/review-management-software)[Loyalty Management](https://www.g2.com/categories/loyalty-management) [Online Reputation Management](https://www.g2.com/categories/online-reputation-management)[Review Management](https://www.g2.com/categories/review-management-software)[Loyalty Management](https://www.g2.com/categories/loyalty-management)[Customer Advocacy](https://www.g2.com/categories/customer-advocacy)[User-Generated Content](https://www.g2.com/categories/user-generated-content-platforms) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Which financial consulting firms have proven expertise in mid-market manufacturing and service industry dynamics?](https://www.g2.com/discussions/which-financial-consulting-firms-have-proven-expertise-in-mid-market-manufacturing-and-service-industry-dynamics)[top contract management software](https://www.g2.com/discussions/what-are-your-top-contract-management-software-picks-in-2025)[Which event networking and matchmaking platforms are most trusted by senior event managers in the events services industry?](https://www.g2.com/discussions/which-event-networking-and-matchmaking-platforms-are-most-trusted-by-senior-event-managers-in-the-events-services-industry) [Which VR collaboration platforms provide spatial presence compared to traditional video conferencing tools?](https://www.g2.com/discussions/which-vr-collaboration-platforms-provide-spatial-presence-compared-to-traditional-video-conferencing-tools)[Which autonomous endpoint management platforms work well in a mixed Mac and Windows environment where consistent patching across both OS types is non-negotiable?](https://www.g2.com/discussions/which-autonomous-endpoint-management-platforms-work-well-in-a-mixed-mac-and-windows-environment-where-consistent-patching-across-both-os-types-is-non-negotiable)[Pros and Cons Details](https://www.g2.com/products/yotpo/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)