---
title: YOOBIC Reviews
meta_title: 'YOOBIC Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 407 reviews by the users' company size, role or industry
  to find out how YOOBIC works for a business like yours.
aggregate_rating:
  rating_value: 4.6
  review_count: 407
  scale: '5'
date_modified: '2026-07-27'
parent_category:
  name: Retail
  url: https://www.g2.com/categories/retail
---

# YOOBIC Reviews
**Vendor:** YOOBIC  
**Category:** [Retail Task Management Software](https://www.g2.com/categories/retail-task-management)  
**Average Rating:** 4.6/5.0  
**Total Reviews:** 407
## About YOOBIC
YOOBIC is a frontline intelligence and execution platform specifically designed for the retail sector, aimed at bridging the gap between corporate strategies and actual in-store operations. This innovative platform integrates a robust intelligence engine with proven execution capabilities, allowing retailers to harness their data effectively. By utilizing machine learning, YOOBIC identifies critical actions and presents them through an intuitive, mobile-first interface tailored for frontline retail teams. This empowers users to execute tasks efficiently, communicate seamlessly, and engage in ongoing learning, ensuring that they not only know what to do but also accomplish it correctly the first time. The platform serves a diverse range of retail brands, including fashion retailers, supermarkets, hospitality, and quick-service restaurants (QSR). With over 350 global brands leveraging YOOBIC, it has become an essential tool for organizations aiming to enhance operational efficiency and drive sales performance. The target audience encompasses store associates, district and store managers, and corporate teams who require a comprehensive solution to manage daily operations effectively. YOOBIC offers role-specific views that deliver pertinent insights to the right individuals at the right time, moving away from a generic approach to operational management. Key use cases for YOOBIC include intelligent task management, enhanced communication, continuous learning, and performance analytics. The platform integrates with existing retail systems—such as point-of-sale (POS), inventory management, workforce management, and customer feedback systems—transforming this data into actionable recommendations. Store teams benefit from real-time updates and clear priorities, ensuring alignment on essential tasks. Furthermore, YOOBIC&#39;s communication features help dismantle silos that can impede operational efficiency, fostering a collaborative environment. What sets YOOBIC apart in the retail operations landscape is its unique blend of intelligence and execution within a single, connected ecosystem, complemented by a user-friendly design tailored for frontline teams. The platform automates routine tasks and delivers data-driven recommendations through specialized co-pilots for each role, from store associates to headquarters. This integration of insights into actionable tasks, communications, and learning ensures that retail teams are not merely executing tasks but are actively engaged, coached, and continuously improving their performance. In essence, YOOBIC provides a comprehensive solution for retail brands seeking to operate on intelligence while excelling in execution. By merging advanced technology with practical, role-specific applications, it creates a framework for continuous improvement and operational excellence. This ensures that strategic initiatives are effectively implemented at the store level, ultimately contributing to a more efficient and profitable retail environment.



## YOOBIC Pros & Cons
**What users like:**

- Users love the **ease of use** of YOOBIC, finding it quick and effortless for completing tasks efficiently. (52 reviews)
- Users value the **effective communication capabilities** of YOOBIC, enhancing collaboration and engagement across teams. (20 reviews)
- Users value the **communication efficiency** of YOOBIC, enabling seamless interactions and effective team engagement. (20 reviews)
- Users value the **holistic oversight** and effective feedback delivery of YOOBIC, enhancing communication and task management. (19 reviews)
- Users appreciate the **navigation ease** of YOOBIC, finding it simple and organized for efficient access to information. (19 reviews)
- Users praise YOOBIC&#39;s **excellent customer support** , noting its responsiveness and helpfulness in navigating challenges effectively. (15 reviews)
- Efficiency (15 reviews)
- Users value the **easy access** to YOOBIC, enabling them to work from home or anywhere with convenience. (11 reviews)
- Easy Access (10 reviews)
- Team Collaboration (10 reviews)

**What users dislike:**

- Users experience **confusion with reporting and frequent updates** , making it difficult to locate necessary data effectively. (13 reviews)
- Users find the **understanding difficulty** with Yoobic challenging initially, though the learning curve improves quickly. (9 reviews)
- Users experience a **difficult learning curve** with Yoobic, although it improves quickly over time. (7 reviews)
- Users face **limited access** issues with Yoobic, struggling to check scores remotely and dealing with frequent login requirements. (6 reviews)
- Users are frustrated by the **missing features** like unread chat options and enhanced dashboards for better usability. (6 reviews)
- App Glitches (5 reviews)
- Users experience frequent **login issues** due to re-authentication and navigation challenges across devices. (5 reviews)
- Users find **organizational challenges** in Yoobic due to tedious database management and reliance on tags for user hierarchy. (5 reviews)
- Complex Terminology (4 reviews)
- Users find the **content management features inadequate** , struggling with live document hosting and tedious database management. (4 reviews)

## YOOBIC Reviews
  ### 1. Support for our transformation strategy in the service of the customer/employee experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Delphine E. | Directrice Transformation & Performance commerciale, Enterprise (> 1000 emp.)

**Reviewed Date:** November 03, 2022

**What do you like best about YOOBIC?**

The "all-in-one" concept and the targeting of information for action in the field

**What do you dislike about YOOBIC?**

An app whose ergonomics are sometimes more administrator-oriented than store user-oriented => reduce the number of clicks, systematically adopt a user-field logic on mobile app .... it improves over time!

**What problems is YOOBIC solving and how is that benefiting you?**

The targeting allowed by the app is a good alternative in mobility to the exhaustiveness of traditional tools (messaging, intranet)

  ### 2. Discovered Yoobic 3 years ago, great evolution of the tool since then!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Commercial Real Estate | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 31, 2022

**What do you like best about YOOBIC?**

The chat that allows for smooth communication with our field teams. It allows us to talk with them in a less formal way than an email, and that's what brings us closer as well.

**What do you dislike about YOOBIC?**

When posting a News, it would be good to be able to extract data if we want to just trigger information that requires a response from our store teams. The Yoobic technical support responds quite quickly, although there was a period of uncertainty during which the response time was not optimal. It would be good to be able to contact support by phone for certain cases.

**What problems is YOOBIC solving and how is that benefiting you?**

It is a tool that has good analysis performance and also allows for quantification and qualification. Yoobic also facilitates communication between headquarters and field teams. You can both find and publish upward or downward information there.

  ### 3. Best customer experience & App

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.)

**Reviewed Date:** November 22, 2022

**What do you like best about YOOBIC?**

Yoobic's team has been super helpful with the implementation of the tool. 
We love the tool at our company - it is very user friendly, straightforward & engaging and allow for customized needs.

**What do you dislike about YOOBIC?**

Nothing that we dislike on our end, the tool is very helpful and the team has been great with the implementation.

**What problems is YOOBIC solving and how is that benefiting you?**

Yoobic helped us streamline our communications globally but also to centralize and streamline many of our operational and auditing process into one platform. 
With the implementation of Yoobic, we have been able to significantly reduce the number of other tools that were used by our field teams and create one global process that everyone can rely on. 

Yoobic has also helped creating a robus 2-way communicadtion between our corporate teams & our field teams.

  ### 4. Great reporting tool

**Rating:** 4.5/5.0 stars

**Reviewed by:** Carole R. | Enterprise (> 1000 emp.)

**Reviewed Date:** February 09, 2023

**What do you like best about YOOBIC?**

One centralized channel of communication for our team. Allows to report quickly pictures, feedbacks, requests from the field to our back office.

**What do you dislike about YOOBIC?**

I am only using on laptop as the app is quite heavy but no downside so far.

**What problems is YOOBIC solving and how is that benefiting you?**

Quicker access to photos of retail shops, easier reporting process

  ### 5. Ease of use and speed in returns from our stores

**Rating:** 4.5/5.0 stars

**Reviewed by:** Anne N. | Responsable Qualité, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 05, 2023

**What do you like best about YOOBIC?**

Uniformity of mission feedback, a single glance view of campaign progress, and quick analysis of mission feedback (+centralized follow-up with stores that do not respond)

**What do you dislike about YOOBIC?**

The regular version changes that require updates regularly

**What problems is YOOBIC solving and how is that benefiting you?**

The centralization of the feedback from the results of the different requests

  ### 6. A great tool to Inform, train frontline team

**Rating:** 5.0/5.0 stars

**Reviewed by:** Francis S. | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 02, 2022

**What do you like best about YOOBIC?**

Easy to use and pretty intuitive
Different options for the interactions for training
Very stable; no any technical problems
Very effective approach for training

**What do you dislike about YOOBIC?**

Gamification could be improved
Graphic ay-out could be more "modern" 
Offer more options to play with graphics, photos

**What problems is YOOBIC solving and how is that benefiting you?**

We LUXURY SELLING are a boutique content creation firm, providing customers with hand-crafted mobile learning to improve retail Excellence and sales performance. Our client is an international renown Brand, using YOOBIC to train. We created on YOOBIC very quickly and easily the custom-made training for our client. Yoobic is so intuitive that we managed to have the authoring tool in hand within 2 days. We receive also excellent training from the YOOBIC team. YOOBIC also allows continuous interaction with the customer. We now feel very confident in creating courses for any brand using YOOBIC

  ### 7. Good support in the process of training on the application

**Rating:** 4.5/5.0 stars

**Reviewed by:** Margaux M. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 10, 2023

**What do you like best about YOOBIC?**

Good support in the process of training on the application.
Perfect for exporting the database and receiving pictures from our different shops

**What do you dislike about YOOBIC?**

Not intuitive enough. 
Need to have a good training before using it

**What problems is YOOBIC solving and how is that benefiting you?**

For the database and photos

  ### 8. Great User Experiencie and easy to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Isak H. | CEO & Senior Advisor Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 15, 2023

**What do you like best about YOOBIC?**

Easy to use. User friendly interface and easy integration

**What do you dislike about YOOBIC?**

Nothing for the time being, everything has been working perfect for the time being

**What problems is YOOBIC solving and how is that benefiting you?**

It has aided on a better internal communication,  learning experience

  ### 9. Very User friendly

**Rating:** 5.0/5.0 stars

**Reviewed by:** Istifanos W. | Enterprise (> 1000 emp.)

**Reviewed Date:** February 27, 2023

**What do you like best about YOOBIC?**

Creating Missions and dashboards for field operations

**What do you dislike about YOOBIC?**

None and technical support is responding back asap

**What problems is YOOBIC solving and how is that benefiting you?**

Filed operations exellence , field execution

  ### 10. Great platform with excellent support

**Rating:** 4.5/5.0 stars

**Reviewed by:** David E. | Learning & Development Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** July 28, 2022

**What do you like best about YOOBIC?**

Being able to create and schedule missions has been a game changer. We are able to leverage the tools available to do training and validations with user buy-in.

**What do you dislike about YOOBIC?**

The hardest part for us is getting user buy-in, but as we slowly rolled our new campaigns and new missions, it became easier. Sometimes new tech can be "scary" for operators.

**What problems is YOOBIC solving and how is that benefiting you?**

We have been moving everything from learning validations to health and safety checks away from separate systems and consolidating onto the Yoobic platform to meet our needs.

  ### 11. the rigth tool to communicate with high efficiency to our sales people !!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mathieu V. | Head of marketing, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 15, 2022

**What do you like best about YOOBIC?**

Newsfeed UX design + campaign survey + merchandising missions

**What do you dislike about YOOBIC?**

loading time. The app needs a lot of data

**What problems is YOOBIC solving and how is that benefiting you?**

the gathering work for any matters (stock, promotions...)

  ### 12. Easy to handle and effective for sharing content with users

**Rating:** 4.5/5.0 stars

**Reviewed by:** Antoine S. | Product Manager Assistant, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 22, 2022

**What do you like best about YOOBIC?**

There is a lot of gamification and you can create content with different forms (lessons, quiz,...)

**What do you dislike about YOOBIC?**

You must have a recent smartphone for using Yoobic one

**What problems is YOOBIC solving and how is that benefiting you?**

Yoobic is benefited from the formation of our salesmen, it permits us to share quiz and courses with them.

  ### 13. Yoobic represents a real time saver for all of our retail teams.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Apparel & Fashion | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 07, 2022

**What do you like best about YOOBIC?**

Use the news feed to engage teams
Gather information quickly and be able to use it easily
Be able to have a personalized homepage that reflects the brand image

**What do you dislike about YOOBIC?**

The databases need to be reworked before they are fully usable (translation keys, font encoding)

**What problems is YOOBIC solving and how is that benefiting you?**

An excessive reception of emails when the headquarters needs to gather information from the stores - Time saving
Keep a database of all visits made to the store through the creation of reports

  ### 14. Practice!!

**Rating:** 3.5/5.0 stars

**Reviewed by:** Tiphaine G. | Visuel merchandiser, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 06, 2022

**What do you like best about YOOBIC?**

The news feed allows communication to an entire network very easily. The analyses of each mission are a goldmine. Having an overview of a network thanks to mission/photo feedback. Being able to concentrate an information request on a single medium.

**What do you dislike about YOOBIC?**

Yoobic is not intuitive enough and each task to upload can become a headache.

**What problems is YOOBIC solving and how is that benefiting you?**

Yoobic allowed me to refocus all my store/retail information in one place and with maximum analysis on it.

  ### 15. Yoobic has definitely helped enhance how we communicate to our frontline team.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 29, 2022

**What do you like best about YOOBIC?**

I like that it is super easy to navigate the app and keeps things extremely simple for our frontline team. It gives a direct line of sight to what the field is experiencing and helps us to course correct as needed

**What do you dislike about YOOBIC?**

There is not a whole lot that I dislike about the platform. My only concern is that you can produce too many missions and overwhelm us but our success manager Ryan helps us to stay in the guard rails.

**What problems is YOOBIC solving and how is that benefiting you?**

Yoobic has helped us to narrow down some of the pain points we were experiencing with too much email traffic and lack of discipline around hitting timelines and deadlines.

  ### 16. Set up across company in less than 6 months , streamlines COMMUNICATION/TRAINING/MARKETING & OPS

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 15, 2022

**What do you like best about YOOBIC?**

- Speed of implementation and appropriation by staff
- Efficiency in daily use by HQ & OPS teams

**What do you dislike about YOOBIC?**

Nothing really, expecting increased AI-led added value

**What problems is YOOBIC solving and how is that benefiting you?**

- Puts all comm between HQ and OPS/stores on one platform
- Training via gamification on devices known/owned by staff
- Easier control of OPS by HQ

  ### 17. Yoobic is a great platform & a great partner.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.)

**Reviewed Date:** November 22, 2022

**What do you like best about YOOBIC?**

The team and the constant evolution of the tool to keep it as relevant to our needs

**What do you dislike about YOOBIC?**

The backend which is not easy to set up @ first

**What problems is YOOBIC solving and how is that benefiting you?**

It is connecting us to our global retail audience, keeping them engaged and informed. It also allows us to monitor the performance and engagment of each store, district, region. A great way to push our store efficiency.

  ### 18. Great customer liaison and continuous development

**Rating:** 4.0/5.0 stars

**Reviewed by:** Victoria L. | Training Coordinator, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 02, 2022

**What do you like best about YOOBIC?**

I like that Yoobic is frequently updating to streamline their interface and allow for more features.

**What do you dislike about YOOBIC?**

There are still some limits to the app that make it a bit clunky on the back end.

**What problems is YOOBIC solving and how is that benefiting you?**

Roll out of educational courses company wide across 16 stores.

  ### 19. The best data sharing source for retail communications.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Frank F. | Strategic Advisor, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 15, 2022

**What do you like best about YOOBIC?**

The ease of streamlining of inter-company communications.

**What do you dislike about YOOBIC?**

Nothing and I am totally satisfied with the YOOBIC platform.

**What problems is YOOBIC solving and how is that benefiting you?**

It greatly helps to facilitate ease of inter-company work and communications.

  ### 20. Best retail application

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Apparel & Fashion | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 30, 2022

**What do you like best about YOOBIC?**

YOOBIC helped us to improve communication between HQ and retail teams and to improve operational processes. It gave voice to our retail team and helped us to have a better understanding on our customers insights and bussiness best practices...

**What do you dislike about YOOBIC?**

Some bugs are frequent and hamper the user experience.

**What problems is YOOBIC solving and how is that benefiting you?**

With YOOBIC : 
- All communications are grouped in one place 
- Teams are used to connect on YOOBIC to miss any information 
- The document library is very usefull 
- We gain time to collect information coming from the retail teams 
- We implement actions more efficiently

  ### 21. Yoobic is an excellent feedback tool.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.)

**Reviewed Date:** October 06, 2022

**What do you like best about YOOBIC?**

Great ease of use whether in the back or front office.

**What do you dislike about YOOBIC?**

It would be necessary to discuss improvements regularly with the users, some points could be improved (chronological view of the campaigns...).

**What problems is YOOBIC solving and how is that benefiting you?**

Yoobic allows us to obtain a synthetic view of the feedback from our 60 stores.

  ### 22. Trey's Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Trey P. | Showroom Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** November 04, 2021

**What do you like best about YOOBIC?**

The ability to use the app on your phone and how easy it is to navigate and complete missions.

**What do you dislike about YOOBIC?**

N/a. I think the app is fine the way it is.

**Recommendations to others considering YOOBIC:**

N/a

**What problems is YOOBIC solving and how is that benefiting you?**

N/a. The benefits are that we have accountability for when missions are or are not completed.

  ### 23. A great experience for our teams.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.)

**Reviewed Date:** November 21, 2022

**What do you like best about YOOBIC?**

A fantastic tool to improve the management of our operations..and the communication between the teams on the floor and the HQ.

**What do you dislike about YOOBIC?**

The difficulty to engage the different teams during the implementation.. but all good now !

**What problems is YOOBIC solving and how is that benefiting you?**

Improving operations
Increasing the communication 
Helping a lot to train the floor teams

  ### 24. Best app ever!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kagiso M. | Visual Merchandise Coordinator, Enterprise (> 1000 emp.)

**Reviewed Date:** July 12, 2022

**What do you like best about YOOBIC?**

Helped us centralize info, have accessibility & visibility of stores countrywide &opened up access between store & HO. The support team is always available to assist.

**What do you dislike about YOOBIC?**

Exporting images is a little difficult as it doesn't export with the store name. 
Uploading images, and resizing each one is a little tedious when doing over 100 images for one mission.

**What problems is YOOBIC solving and how is that benefiting you?**

centralizes info
Having access & visibility of all stores countrywide 
Opening up access between store & HO functions.

  ### 25. Lien parfait entre le département de support et les magasins directs

**Rating:** 4.5/5.0 stars

**Reviewed by:** Caroline T. | Visuel Merchandising Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** October 04, 2022

**What do you like best about YOOBIC?**

unify and centralize the information, access the information quickly, challenge in a playful manner

**What do you dislike about YOOBIC?**

the common operations and training dashboard

**What problems is YOOBIC solving and how is that benefiting you?**

access information from the most remote sales points without time issues

  ### 26. A useful tool for retail stores

**Rating:** 4.5/5.0 stars

**Reviewed by:** Cécile R. | Store Support Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 28, 2022

**What do you like best about YOOBIC?**

- Sharing & commenting photos 
- Easy interaction with salespersons

**What do you dislike about YOOBIC?**

- Translation is not always accurate 
- we would like to implicate more our area managers but this is not possible (tasks, missions...)

**What problems is YOOBIC solving and how is that benefiting you?**

- Keep the link between the headquarter and the boutiques' staff and communicate easily with them
- Share trainings easily
- to have a good vision of our Boutique VM whenever we want

  ### 27. High potential

**Rating:** 4.5/5.0 stars

**Reviewed by:** Camilla D. | Country Leader Merchandising, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 06, 2022

**What do you like best about YOOBIC?**

The fact that you can check the shops and interact with them

**What do you dislike about YOOBIC?**

Sometimes the templates are too rigid when you want to modify something

**What problems is YOOBIC solving and how is that benefiting you?**

The chat system is very proficient

  ### 28. Great software to manage stores VM execution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Apparel & Fashion | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 04, 2022

**What do you like best about YOOBIC?**

Yoobic helps us to check the set up execution in stores and MEASURE the execution, skills and involvement!

**What do you dislike about YOOBIC?**

Yoobic is not the most intuitive, but the team is super helpful with any issue we meet.

**What problems is YOOBIC solving and how is that benefiting you?**

We don't need to moove in every store to check the VM. The app helps us to keep connected with all our stores.

  ### 29. True work tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 20, 2022

**What do you like best about YOOBIC?**

Support available, many possibilities, rather easy to use

**What do you dislike about YOOBIC?**

Configurations sometimes complex but very responsive support

**What problems is YOOBIC solving and how is that benefiting you?**

Organization of visits and reports by sector managers and commercial monitoring

  ### 30. For its practical and functional side for exchanging with the teams.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Textiles | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 29, 2022

**What do you like best about YOOBIC?**

the fun side for teams. Because communication is instantaneous.

**What do you dislike about YOOBIC?**

sometimes the document sharing load time

**What problems is YOOBIC solving and how is that benefiting you?**

we receive the merch by photo directly, which is convenient because we have a view on the POS

  ### 31. Efficient and convenient

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.)

**Reviewed Date:** August 08, 2022

**What do you like best about YOOBIC?**

Consolidation
Easy access to data and ease of retrieval
digitized workflow and processes in stores

**What do you dislike about YOOBIC?**

speed sometimes especially pics 
loss of data if not saved

**What problems is YOOBIC solving and how is that benefiting you?**

Suggestions on improving reports

  ### 32. Great Application, Needs more Flow/ease of use

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 04, 2021

**What do you like best about YOOBIC?**

I like that there is a united platform to use with enabling team chats, or to have the team engage with live videos for our internal training and education. More would be beneficial to dig into daily ops with training videos and games etc...

**What do you dislike about YOOBIC?**

I find that the application does not always show me notifications I need to see from the team. Even changing the setting for notifications does nothing different. I wish it were a little more fun for our social platform also.

**What problems is YOOBIC solving and how is that benefiting you?**

We have 3 chats set up for our store so that one is for merchandising, the other for schedules, and the last for team communications.
It has enabled new and existing staff better flow when opening the store or visual merchandising....

I do find the training modules basic enough for a new employee, but the nitty gritty gets lost in the sauce

  ### 33. I was the main administrator of Yoobic for a Retail company

**Rating:** 5.0/5.0 stars

**Reviewed by:** Florian D. | Consultant @Chrysalides - Cabinet de conseil dédié à la conduite du changement des Orga. réseau, Enterprise (> 1000 emp.)

**Reviewed Date:** November 10, 2021

**What do you like best about YOOBIC?**

The many possibilities of the tool (in particular Yoobic Operations) which allowed us to meet several needs (visit, support, inventory, etc.).

**What do you dislike about YOOBIC?**

Maybe the few limits of dashboards. It is not always easy to create indicators directly available in the tool. We have used the Excel export a lot, which is very practical.
French translation of some dashboards.

**What problems is YOOBIC solving and how is that benefiting you?**

It is now easier to train the employees stores. We have better communication between the head office and the stores.
Our managers have an efficient tool to make their store visits. We also collect a lot of useful data.
We are seeing a significant increase in our NPS

  ### 34. Easy way to communicate with my colleagues from the shops.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Marlena P. | Visual Merchandiser, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 31, 2021

**What do you like best about YOOBIC?**

The most useful is that we can communicate trough this platform directly to the teams and let them know it their job is ok or not (and if not, we cand add comments which can be seen by them, so that they can correct).

**What do you dislike about YOOBIC?**

The least helpful is when I make a mistake. For example, when I upload and send the stores an incorrect mission, I can not delete it, and I have to create a new mission, in this way, will be uploaded 2 missions. At least, this is what I didn't manage to correct until now, so I'm not sure if it's possible.

**What problems is YOOBIC solving and how is that benefiting you?**

Uploading missions which can guide the teams to create photo reports of the shops (it helps us control the look of the stores), creating missions when we implement something new in our shops, creating visit reports.

  ### 35. Of incredible usefulness!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 29, 2022

**What do you like best about YOOBIC?**

The ability to communicate directly with the teams

**What do you dislike about YOOBIC?**

Nothing 
Everything is ok. The support is always available

**What problems is YOOBIC solving and how is that benefiting you?**

Connection ID

  ### 36. Yoobic for Work

**Rating:** 4.0/5.0 stars

**Reviewed by:** Ashley T. | Assistant manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 02, 2021

**What do you like best about YOOBIC?**

I love the layout of Yoobic it's similar to other social media platforms like Instagram.

**What do you dislike about YOOBIC?**

The only thing I disliked was the app would glitch often. We had quizzes from Licensed Producers and during the quiz the app would get buggy.

**What problems is YOOBIC solving and how is that benefiting you?**

I like how everyone in our company across Canada can connect through Yoobic. From sharing post, videos and battles.

  ### 37. Excellent field management solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alexandre M. | Head of Digital & Innovation, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 23, 2021

**What do you like best about YOOBIC?**

Very user friendly for both administrators and field forces.
Efficient reporting, push notifications, mission publication.
Overall the perfect tool for field management.

**What do you dislike about YOOBIC?**

Yoobic as a tool works great, nevertheless as any field management tool, it requires subtle change management to get buy in from field forces.

**What problems is YOOBIC solving and how is that benefiting you?**

The main benefit is getting feedback from the field on what HQ departments are implementing, for rapid pivoting if necessary. Another benefit is ensuring the uniform implementation of the company sales strategy and branding across all owned and private franchises.

  ### 38. Yoobic has enabled our teams to connect & execute consistent  VM displays & Operational functions.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.)

**Reviewed Date:** June 29, 2021

**What do you like best about YOOBIC?**

The easy setup of campaigns and analyzing these campaigns. To be able to visit our 300+stores and identify key opportunities and build on consistency across all doors. To be able to communicate effectively with all teams during a pandemic, virtually. Yoobic Boost is an extention of the learner platform and a fantastic medium in providing on the job training and product information.

**What do you dislike about YOOBIC?**

When opening the Yoobic Boost/Ops dashboard, it is slow at times, even after closing all other programs and clearing cache. This makes it difficult  time consuming when training an audience or sharing stats to teams.

**What problems is YOOBIC solving and how is that benefiting you?**

Store visits - saving on travel time and fuel
The ability to see all stores and correct any inconsistencies and also find opportunities within our stores
Telephone bill reduced. Teams held accountable and analytics driving positive results.

  ### 39. Yoobic is a great tool allowing our field teams to become mobile and agile.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.)

**Reviewed Date:** July 29, 2021

**What do you like best about YOOBIC?**

Yoobic has given our field teams the ability to work using their mobile device, which is easy to use and intuitive.  

The campaigns are easy to analyze and how the dashboards present the data in real-time is excellent. Having the ability to export raw data into MS Excel is also an added bonus allowing us to interrogate the data differently. The web interface has numerous options to tailor the configuration of the campaigns/missions that allows some flexibility based on your needs. 

The online support team is also excellent in helping resolve issues, answering questions, or just pointing you in the right direction.

**What do you dislike about YOOBIC?**

Nothing specifically, it's a great platform. 

During the onboarding it's a lot of information to absorb (with the numerous features that are available) and maybe there is a better way to ensure 100% of the functionality is explained. But there is now a 'Help Centre' that provides clarity on each feature which is a good source of information.

**What problems is YOOBIC solving and how is that benefiting you?**

We use Yoobic to conduct Assurance checks completed by the field teams to improve and drive consistency across our business. We have seen a better resolution of issues that need addressing from the relevant action owners.

  ### 40. Great App!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 02, 2021

**What do you like best about YOOBIC?**

I like that you can read at your own pace and the face that there's pictures and videos included in each module

**What do you dislike about YOOBIC?**

Sometimes the app tends to move a bit slow or the odd occasion crash

**What problems is YOOBIC solving and how is that benefiting you?**

Any questions on products I'm not fully educated on, I used yoobic as reference to ensure I'm giving the most accurate information

  ### 41. Easy to use

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 09, 2021

**What do you like best about YOOBIC?**

The news feed is a good way to keep up to date. 
The courses have a ton of good information.

**What do you dislike about YOOBIC?**

The program can be a bit slow and can take awhile to start up.

**What problems is YOOBIC solving and how is that benefiting you?**

The courses are good for product knowledge and I love looking at the pictures from other stores on the newsfeed.

  ### 42. Personalized services, fun to use and appreciated by users.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Cosmetics | Enterprise (> 1000 emp.)

**Reviewed Date:** February 02, 2022

**What do you like best about YOOBIC?**

I like the Quiz and dashboard, easy tot use and well presented

**What do you dislike about YOOBIC?**

Sometimes times to response could be a bit long. But intention to reply faster in pick period.

**What problems is YOOBIC solving and how is that benefiting you?**

E-learning when not possible to train during covid, creating fun learning quiz, helped in improving the retention rate.

  ### 43. Great interface with lots of space to upload information as photos

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 26, 2021

**What do you like best about YOOBIC?**

The amount of space for photos and how fast it uploads the photos

**What do you dislike about YOOBIC?**

At the end of uploading sometimes it takes a bit longer to upload due to reception

**What problems is YOOBIC solving and how is that benefiting you?**

Reporting accurate data from the field and providing in real time photos

  ### 44. A great tool to build a community and elevate Visual Merchandising

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 20, 2021

**What do you like best about YOOBIC?**

An all-around, centralized platform for all things VM, Operations and Training.
The platform is user-friendly, yet has countless possibilities to tweak campaigns and analyze data.

**What do you dislike about YOOBIC?**

Not being able to send back single pictures when it is just a couple of things that need to be changed. All other pictures in the mission will be marked as non-compliant as well.
Some bugs still happen every once in a while, but the support team is very responsive.

**What problems is YOOBIC solving and how is that benefiting you?**

Elevating the VM level across our network.
Establishing a stronger sense of community between the stores and the regional and central teams.

  ### 45. basefit VAS

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 04, 2021

**What do you like best about YOOBIC?**

Easy and intuitive campaign configurator with beneficial features and tools, good analyzing opportunities

**What do you dislike about YOOBIC?**

Feedback from our front Team:
- application crashes / breaks down quite often
- application is sometimes slow
--> probably it's a hardware problem, but we didn't figure it out yet

**What problems is YOOBIC solving and how is that benefiting you?**

Inventory process (stock-taking, registration of write-offs and deliveries)
With the barcode scan option (product catalogs), end-users make more minor mistakes and we could implement a good process where you get guided through step by step: very intuitive for end-users

  ### 46. Easy and usefull

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lucie F. | Consultante indépendante senior - gestion de projet et formation, Enterprise (> 1000 emp.)

**Reviewed Date:** November 10, 2021

**What do you like best about YOOBIC?**

Lot of features : newsfeed, agenda, and chat are very usefull

**What do you dislike about YOOBIC?**

The separation between opération and boost (my client didn't buy Boost !)

**What problems is YOOBIC solving and how is that benefiting you?**

Communication problem solving

  ### 47. Recommendation

**Rating:** 5.0/5.0 stars

**Reviewed by:** Karolina S. | Visual Merchandiser, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 28, 2021

**What do you like best about YOOBIC?**

Easy access to pictures, easy campain maker, easy mission maker

**What do you dislike about YOOBIC?**

Can not remove Store from the list, can not separate two different States. Admin also can not rename shopmanager or add other Users.

**Recommendations to others considering YOOBIC:**

Easy acces and control from the retail point of the view.

**What problems is YOOBIC solving and how is that benefiting you?**

Visual Merchandising, Retail and Marketing department. 
Making Photoreports, checking shops by Store visit or given tasks to to shops.

  ### 48. Great mobile learning app

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in E-Learning | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 15, 2021

**What do you like best about YOOBIC?**

Everything is done to create a learning experience that sticks throw gamification, social learning, microlearning.
We can even find some off-the-shelf native content!

**What do you dislike about YOOBIC?**

We are an agency and we work with the clients of Yoobic. So far, everyone seems happy of the solution.
On our side, our team of learning designers likes to work on Yoobic.

**Recommendations to others considering YOOBIC:**

It's time to get a mobile learning strategy!

**What problems is YOOBIC solving and how is that benefiting you?**

Learning engagement and learners satisfaction
This contributes to improve learning strategy within the organization!

  ### 49. Simply Amazing

**Rating:** 5.0/5.0 stars

**Reviewed by:** Marion A. | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 22, 2020

**What do you like best about YOOBIC?**

YOOBIC has been an incredible tool to keep our field team connected during Covid. We can make sure everyone is at the same page, we share content and train our team (internal and freelancers) in real time. 

The ability to design our own processes easily in few clicks is definitely a big improvement compare to what we were doing before (whatsapp, excel, sharepoint...). We have literally digitize all our processes in few weeks and transform the way we are running our business.

It has been a game changer. It simple to use on a daily basis and give us more visibility on our business.

**What do you dislike about YOOBIC?**

Make sure leadership has a desire to change before launching an initiative like this. At the beginning of the project, we were slightly nervous about the adoption of the solution because we have a lot of non tech user in the team.YOOBIC has been pretty helpful sharing best practices.
At the end of the day, our team love it. The adoption is so high that we need the ability to switch off notification. Apparently this is coming on the next version, hopefully.

**What problems is YOOBIC solving and how is that benefiting you?**

Getting more visibility into field activity, Communication with our field team, Onboarding and Training  our team on new procedures, new products...

  ### 50. Great tool for your retail operations!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Camille K. | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 22, 2020

**What do you like best about YOOBIC?**

Yoobic is easy to use and intuitive. 
All users buy-in immediately because it makes their life easier, both at HQ and in stores.
Helps to structure operations, give and receive feedback, keep track of status and execution.

**What do you dislike about YOOBIC?**

Nothing specifically, it's overall a great tool
You have to invest a little bit of time in the initial onboarding to ensure your whole team understands how to best use it and how to use all its features, but it's pretty seamless.

**Recommendations to others considering YOOBIC:**

Benchmarking will quickly show you that Yoobic is the best way to go: it's the most complete tool out there, with the best support team and easiest usage

**What problems is YOOBIC solving and how is that benefiting you?**

HQ to store and store to HQ communication is streamlined
Much better visibility on execution in store
Brand standards and guidelines are easier to maintain and track


## YOOBIC Discussions
  - [What do you like most about YOOBIC for frontline employee management, and what could be improved?](https://www.g2.com/discussions/what-do-you-like-most-about-yoobic-for-frontline-employee-management-and-what-could-be-improved)
  - [Is there a free version of Yoobic?](https://www.g2.com/discussions/is-there-a-free-version-of-yoobic)
  - [Who owns YOOBIC?](https://www.g2.com/discussions/who-owns-yoobic)
  - [How do you use Yoobic?](https://www.g2.com/discussions/how-do-you-use-yoobic)

- [View YOOBIC pricing details and edition comparison](https://www.g2.com/products/yoobic/reviews?page=8&qs=pros-and-cons&section=pricing&secure%5Bexpires_at%5D=2026-07-31+04%3A59%3A35+-0500&secure%5Bsession_id%5D=6bc8946e-738c-4cd6-a4e4-127451f03086&secure%5Btoken%5D=c277efb99d7716ed0183702341f45f8cf83dd9a01d7e9106cd35eb91a8b5144f&format=llm_user)
## YOOBIC Integrations
  - [Ax](https://www.g2.com/products/ax/reviews)
  - [Cegid Retail](https://www.g2.com/products/cegid-retail/reviews)
  - [Data Studio](https://www.g2.com/products/data-studio/reviews)
  - [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews)
  - [Focal](https://www.g2.com/products/mozn-focal/reviews)
  - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews)
  - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews)
  - [Microsoft Power BI](https://www.g2.com/products/microsoft-microsoft-power-bi/reviews)
  - [Microsoft SharePoint](https://www.g2.com/products/microsoft-sharepoint/reviews)
  - [Okta](https://www.g2.com/products/okta/reviews)
  - [Qlik Sense](https://www.g2.com/products/qlik-sense/reviews)
  - [RMS](https://www.g2.com/products/rms-north-america-rms/reviews)
  - [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews)
  - [Salesforce B2C Commerce](https://www.g2.com/products/salesforce-b2c-commerce/reviews)
  - [SAP Cloud ERP (SAP S/4HANA Cloud)](https://www.g2.com/products/sap-cloud-erp-sap-s-4hana-cloud/reviews)
  - [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews)
  - [SimpliField](https://www.g2.com/products/simplifield/reviews)
  - [Syncro](https://www.g2.com/products/syncro/reviews)
  - [Workday Adaptive Planning](https://www.g2.com/products/workday-adaptive-planning/reviews)
  - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews)
  - [Workday Talent Management](https://www.g2.com/products/workday-talent-management/reviews)
  - [Zenoti](https://www.g2.com/products/zenoti/reviews)

## YOOBIC Features
**Communication**
- Status Updates
- Instant Messaging
- Activity Feed
- Notifications
- Comments and Voting
- Discussions
- User Directory
- Online Status of Coworkers

**Basics**
- Performance
- Mobility

**Planning**
- Strategy
- Activities
- Territory Management

**Training & eLearning**
- Assessments and Practice
- Content Delivery and Tracking
- Social Learning
- Content Creation
- Manager Portals
- Content Storage and Management
- Content Libraries

**Information Distribution**
- News Feed
- Newsletter
- Notifications
- Email
- Multi-Channel Sharing

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Administrative Tasks - Frontline Worker Communication Platforms**
- Training & Learning Modules
- Health & Safety Policies
- Onboarding & Offboarding
- Surveys & Feedback
- Employee Services
- Knowledge Management

**In-store tasks - Retail Task Management Software**
- Logistic activities
- Order management
- Shelf replenishment
- Inventory and price check
- Stock auditing
- Store audit and compliance

**Agentic AI - Employee Intranet**
- Autonomous Task Execution
- Adaptive Learning

**Content Management**
- File Sharing
- Document Collaboration
- Version Control
- Tagging
- Knowledge Base
- Surveys

**Content**
- Content Library
- Customizability
- Content Creation

**Execution**
- Collaboration
- Field Execution
- Data Collection

**Employee Engagement**
- Employee Generated Content
- Confirmation
- Comments
- Inline Translation
- Administrative Access
- Content Interaction
- Surveys (global & local)
- Chat

**Generative AI**
- AI Text Generation
- AI Text Summarization
- AI Text-to-Image

**Communication Features - Frontline Worker Communication Platforms**
- Group Messaging
- Private Messaging
- Announcements
- Emergency Notifications

**Task management - Retail Task Management Software**
- Task tracking
- Task planning and execution
- Task allocation

**Productivity Tools**
- Task Management
- Calendar
- Search
- Mobile
- Multi-Language Support

**Performance**
- Monitoring
- Reporting
- Interoperability

**Performance**
- Team
- Retailer
- Compliance

**Operations - Frontline Worker Communication Platforms**
- Shift Scheduling
- Insights & Analytics
- Task Management
- SOPs & Documentation

**Analytics and reporting - Retail Task Management Software**
- Task reporting
- Replenishment visibility
- Shrinkage reporting

**User Experience & Accessibility - Employee Communications**
- Native Mobile Application
- Branded Experience
- Personalized Ux Experience
- Audience Management & Creation

**Administration**
- Moderation
- User, Role, and Access Management
- Performance and Reliability

**Training & eLearning**
- Assessments and Practice
- Content Delivery and Tracking
- Content Creation
- Manager Portals
- Content Storage and Management
- Content Libraries

**Content Distribution - Employee Communications**
- Newsfeed
- Newsletter Engine
- Multi-Channel Sharing

**Agentic AI - Frontline Worker Communication Platforms**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Natural Language Interaction
- Proactive Assistance

**Platform**
- Customization 
- Integration APIs
- Internationalization
- User, Role, and Access Management
- Dashboards

**Additional Features - Employee Communications**
- Emergency Notifications
- Analytics
- Integrations

**Agentic AI - Employee Communications**
- Cross-system Integration
- Natural Language Interaction

## Top YOOBIC Alternatives
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