The call analysis feature has been extremely valuable for our work. It highlights both the strengths and areas for improvement for our reps, all without requiring me to listen to every call individually. I also find the practice simulations useful, as they provide immediate feedback to reps once they complete them. Review collected by and hosted on G2.com.

Adjusting to the call analysis and scoring features required a bit of time. Review collected by and hosted on G2.com.

It has helped us turn our static playbooks into interactive experiences that our reps are actually using. Review collected by and hosted on G2.com.

The reporting dashboard isn’t very customisable, especially on the visual side. We’re basically stuck with the default view. Review collected by and hosted on G2.com.

Yolk analyzes real calls automatically and highlights skill gaps, so coaching sessions can start with real data instead of relying on manual reviews. The features were helpful and excellent for me. Review collected by and hosted on G2.com.

Some of the metric explanations could be clearer for new users. Review collected by and hosted on G2.com.

We have a database of 40,000 resumes collected over three years. York AI search helped us rediscover candidates we had overlooked in the past, who are now experienced enough for our open roles. This has been the best solution for us, and we managed to save $5,000 in agency fees. Review collected by and hosted on G2.com.

The parsing engine occasionally has difficulty handling resume formats that include photos or complex tables. Review collected by and hosted on G2.com.

We previously used Freshman, but found it to be quite passive. In contrast, Yolk is much more proactive. The AI recommends candidates from our existing database who could be a good match for new positions. Additionally, as a beginner, I find the interface much easier to navigate. Review collected by and hosted on G2.com.

The interface offers limited customization and would benefit from more options to personalize it. Review collected by and hosted on G2.com.

YOlK AI helps me adjust weak spots, and the reps actually enjoy the challenges in it. The interface is also excellent, with a great dashboard. Review collected by and hosted on G2.com.

Some scoring sometimes felt a bit generic, but other than that I didn’t have any issues. Review collected by and hosted on G2.com.

The automatic call analysis feature has helped us save hours that we previously spent combing through recordings. Review collected by and hosted on G2.com.

Some new users initially experienced trust issues with the AI scoring, as it took a bit of time to calibrate the system to match our ideal benchmarks. Review collected by and hosted on G2.com.

Having the ability to run the AI roleplays immediately after the calls really helps me reinforce what I've learned right away. The feedback is actionable, and the scenarios feel very similar to real conversations. Review collected by and hosted on G2.com.

Sometimes, the AI tends to repeat similar responses, which makes the experience feel less dynamic, especially during longer practice sessions. Review collected by and hosted on G2.com.

The automated analysis takes the guesswork out of deciding who needs coaching and on what topic, which saves me hours every week. Review collected by and hosted on G2.com.

The UI can feel a bit overwhelming when you’re just starting out, especially at first. Review collected by and hosted on G2.com.

Now I don’t need to listen to hours of recordings just to find that one teachable moment. Review collected by and hosted on G2.com.

There isn’t much flexibility in the scorecard criteria, which makes it harder to adjust the evaluation to different needs. Review collected by and hosted on G2.com.