I really like the ability to preplan and set up my postings out days, weeks and months and be able to go back and see what I have set-up for the week as well as be able to categorize by location as some locations will need different types and times of marketing than others. This makes sure I have a good balance for each location. Review collected by and hosted on G2.com.

I do wish I could somehow duplicate a post that I have made and just make minor changes. At least for how our company uses it, I am unable to copy a post and repost it for another location unless I start completely from scratch again. This increases chances for inaccuracies as well as time used. I know you can post the same post to multiple locations, however the hashtags for each location are different and if I am mentioning a site address in the post then I can't use that feature as the information would be incorrect. Review collected by and hosted on G2.com.

Easy to use, it's a one stop shop for all GMB needs Review collected by and hosted on G2.com.

A few functions are limited, if you have GMB access, there are a few things that it's easier to just use GMB then Yext, like editing services, maybe adding/deleting photos quicker, etc Review collected by and hosted on G2.com.

I use Yext to monitor reviews on Google, Yelp, and other platforms for AFC urgent care. I like that it allows me to look at all reviews at once without signing in and out of different accounts. The thing I like most about Yext is its ease of use and how reliable it is when posting responses to reviews. Review collected by and hosted on G2.com.

I'm still trying to lock down the social media posting aspects of Yext, but I expect that to be resolved within the next few weeks as it is more widely adopted throughout the system. Review collected by and hosted on G2.com.

Onboarding was quick, informative, and easy to follow. The platform makes it simple to update and manage our information whenever changes are needed, which has been a big plus for our team. Review collected by and hosted on G2.com.

One area for improvement would be the packaging. It would be helpful to have more flexibility there, along with the option to pilot or trial Scout once our data is fully integrated into the platform. Review collected by and hosted on G2.com.

I like that Yext is very easy to use, even for our tech-challenged employees! It simplifies our entire process of location management. I enjoy that Yext gives my bank control and confidence. As I work in marketing, it's great to know that our locations, hours, and lenders are shown accurately without having to double check multiple sites or platforms. Updates go live quickly when we have a one-off branch closure for weather or renovations, which is so nice! The updates are quickly turned around, so I don't have to guess if other directories picked up the change or worry that outdated hours or old addresses are still floating around. Yext really centralizes our whole process and reduces mistakes while saving time. It gives us control and more confidence because we know we don’t have to deal with a frustrated customer showing up to the wrong location or outside of a branch’s normal business hours. Review collected by and hosted on G2.com.

I think the platform was a bit overwhelming at first, but once I was acclimated, it was very easy to use. Sometimes I have to navigate around features or tabs I don’t directly use for my job so that can create some clutter. Sometimes it takes some extra clicks to get where I need to go, so just creates some visual noise sometimes. Maybe we could have the option to customize our dashboard to only include what we use daily. Review collected by and hosted on G2.com.

I like Yext for managing web content for my business. I appreciate having the ability to update information about employees, business hours, and manage reviews. What stands out the most for me is having access to all relevant information in one place. Additionally, the initial setup was easy, which was a big plus. Review collected by and hosted on G2.com.

The menu can be confusing and difficult to get to the section that I need to edit. Also, multiple steps are required when I need to update staff changes. Review collected by and hosted on G2.com.

Yext has been a game-changer for our business. The platform is intuitive, makes managing local listings effortless, and the real-time updates consistently improve our online visibility. The analytics are clear and actionable, and their support team is responsive and knowledgeable. Highly recommend Yext to any business looking to streamline listings and boost search performance. Review collected by and hosted on G2.com.

Yext has been a game-changer for our business. The platform is intuitive, makes managing local listings effortless, and the real-time updates consistently improve our online visibility. The analytics are clear and actionable, and their support team is responsive and knowledgeable. Highly recommend Yext to any business looking to streamline listings and boost search performance. Review collected by and hosted on G2.com.

It provides a clear summary of all our data sources in one platform, which makes it easier to keep everything organized and get a quick overview when I need it. Review collected by and hosted on G2.com.

When I need to blend data and deliver reports for an enterprise, I sometimes have to use Data Studio, and it can get complex. Review collected by and hosted on G2.com.

I really like how the support team is always super responsive. Scout has been an interesting feature because it's the only tool we have that gives us insights on our listings on AI platforms. Yext has been helpful overall. Review collected by and hosted on G2.com.

Often the wrong content is pulled, but a lot of the time it's due to the publisher, not Yext. Review collected by and hosted on G2.com.

Yext makes updating all of my businesses hours and details on multiple platforms simple. It is very user friendly and straightforward. When I have had a question yext customer service is quick and friendly. The review platform is also very easy to use. Review collected by and hosted on G2.com.

Nothing so far! Everything has been great! Review collected by and hosted on G2.com.