--- title: Yext Reviews meta\_title: 'Yext Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 1124 reviews by the users' company size, role or industry to find out how Yext works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 1124 scale: '5' date\_modified: '2026-08-09' parent\_category: name: AI Agents url: https://www.g2.com/categories/ai-agents --- ### Yext Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **ease of use** of Yext, with a welcoming interface and simple navigation that enhances their experience. [(352 mentions)](https://www.g2.com/products/yext/reviews?filters%5Bsentiment_snippet%5D=1936276&qs=pros-and-cons#reviews) Users find Yext exceptionally **helpful** for ensuring consistency and quick updates across multiple platforms in their business. [(194 mentions)](https://www.g2.com/products/yext/reviews?filters%5Bsentiment_snippet%5D=1935111&qs=pros-and-cons#reviews) Users value Yext's **centralized management** , simplifying the updating of business information across multiple platforms efficiently. [(183 mentions)](https://www.g2.com/products/yext/reviews?filters%5Bsentiment_snippet%5D=1935792&qs=pros-and-cons#reviews) Users commend Yext's **helpful customer support** , which excels in resolving issues and ensuring user satisfaction. [(178 mentions)](https://www.g2.com/products/yext/reviews?filters%5Bsentiment_snippet%5D=1935188&qs=pros-and-cons#reviews) Users value the **efficiency and speed** of Yext, appreciating its ability to manage business information seamlessly across platforms. [(161 mentions)](https://www.g2.com/products/yext/reviews?filters%5Bsentiment_snippet%5D=1935861&qs=pros-and-cons#reviews) Users often find Yext's interface **complex to navigate** , leading to a steep learning curve for new users. [(99 mentions)](https://www.g2.com/products/yext/reviews?filters%5Bsentiment_snippet%5D=2114668&qs=pros-and-cons#reviews) Users report a **steep learning curve** with Yext, though support and documentation help ease the transition. [(81 mentions)](https://www.g2.com/products/yext/reviews?filters%5Bsentiment_snippet%5D=1936302&qs=pros-and-cons#reviews) Users experience a **difficult learning curve** with Yext, finding navigation and edits challenging and confusing. [(77 mentions)](https://www.g2.com/products/yext/reviews?filters%5Bsentiment_snippet%5D=1934513&qs=pros-and-cons#reviews) Users find **difficult navigation** a challenge, especially due to overwhelming filters and confusing initial setups. [(68 mentions)](https://www.g2.com/products/yext/reviews?filters%5Bsentiment_snippet%5D=1935389&qs=pros-and-cons#reviews) Users find Yext's **limited features** frustrating, wishing for an iOS app and more customization options. [(66 mentions)](https://www.g2.com/products/yext/reviews?filters%5Bsentiment_snippet%5D=1936127&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Yext ##### 1. Ease of Use Users appreciate the **ease of use** of Yext, with a welcoming interface and simple navigation that enhances their experience. [ See 352 mentions ](https://www.g2.com/products/yext/reviews?filters%5Bsentiment_snippet%5D=1936276&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 1.0/5 "Disappointing Experience After Nearly 10 Years" What do you like about Yext? Setting up my GMB listings was easy. This is a helpful tool for managing listings. ![Simone I.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Simone I.") SI Simone I. Enterprise (\> 1000 emp.) 5.0/5 "A Strong Platform for Location and Review Governance" What do you like about Yext? What I appreciate most about Yext is the centralized governance of location data and reviews. Managing reviews at scale is smooth, and the AI-driven s ##### 2. Helpful Users find Yext exceptionally **helpful** for ensuring consistency and quick updates across multiple platforms in their business. [ See 194 mentions ](https://www.g2.com/products/yext/reviews?filters%5Bsentiment_snippet%5D=1935111&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 1.0/5 "Disappointing Experience After Nearly 10 Years" What do you like about Yext? Setting up my GMB listings was easy. This is a helpful tool for managing listings. ![Maddie F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Maddie F.") MF Maddie F. Small-Business (50 or fewer emp.) 5.0/5 "Yext: Responsive Support and AI Insights for Online Listings" What do you like about Yext? I really like how the support team is always super responsive. Scout has been an interesting feature because it's the only tool we have that gives us ##### 3. Centralized Management Users value Yext's **centralized management** , simplifying the updating of business information across multiple platforms efficiently. [ See 183 mentions ](https://www.g2.com/products/yext/reviews?filters%5Bsentiment_snippet%5D=1935792&qs=pros-and-cons#reviews) See Related User Reviews ![Jennifer W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jennifer W.") JW Jennifer W. Small-Business (50 or fewer emp.) 5.0/5 "Efficient Multi-Location Updates with Seamless Review Management" What do you like about Yext? I like Yext's ability to update and edit all of our listings at once. It's really nice that it shows reviews and gives the option to respond to them, ![Simone I.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Simone I.") SI Simone I. Enterprise (\> 1000 emp.) 5.0/5 "A Strong Platform for Location and Review Governance" What do you like about Yext? What I appreciate most about Yext is the centralized governance of location data and reviews. Managing reviews at scale is smooth, and the AI-driven s ##### 4. Customer Support Users commend Yext's **helpful customer support** , which excels in resolving issues and ensuring user satisfaction. [ See 178 mentions ](https://www.g2.com/products/yext/reviews?filters%5Bsentiment_snippet%5D=1935188&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 1.0/5 "Disappointing Experience After Nearly 10 Years" What do you like about Yext? Setting up my GMB listings was easy. This is a helpful tool for managing listings. ![Maddie F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Maddie F.") MF Maddie F. Small-Business (50 or fewer emp.) 5.0/5 "Yext: Responsive Support and AI Insights for Online Listings" What do you like about Yext? I really like how the support team is always super responsive. Scout has been an interesting feature because it's the only tool we have that gives us ##### 5. Features Users value the **efficiency and speed** of Yext, appreciating its ability to manage business information seamlessly across platforms. [ See 161 mentions ](https://www.g2.com/products/yext/reviews?filters%5Bsentiment_snippet%5D=1935861&qs=pros-and-cons#reviews) See Related User Reviews ![Jennifer W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jennifer W.") JW Jennifer W. Small-Business (50 or fewer emp.) 5.0/5 "Efficient Multi-Location Updates with Seamless Review Management" What do you like about Yext? I like Yext's ability to update and edit all of our listings at once. It's really nice that it shows reviews and gives the option to respond to them, ![Simone I.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Simone I.") SI Simone I. Enterprise (\> 1000 emp.) 5.0/5 "A Strong Platform for Location and Review Governance" What do you like about Yext? What I appreciate most about Yext is the centralized governance of location data and reviews. Managing reviews at scale is smooth, and the AI-driven s ### 5 Cons or Disadvantages of Yext ##### 1. Complex Usability Users often find Yext's interface **complex to navigate** , leading to a steep learning curve for new users. [ See 99 mentions ](https://www.g2.com/products/yext/reviews?filters%5Bsentiment_snippet%5D=2114668&qs=pros-and-cons#reviews) See Related User Reviews ![Leon L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Leon L.") LL Leon L. Small-Business (50 or fewer emp.) 5.0/5 "Convenience and Efficiency with Room for Improvement" What do you dislike about Yext? Overall the platform is very useful, but sometimes listings update take longer than expected to sync. So syncing speed and user experience would make ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.0/5 "Manage Multiple Online Platforms in One Place" What do you dislike about Yext? I don't like the social media platform - too cumbersome ##### 2. Learning Curve Users report a **steep learning curve** with Yext, though support and documentation help ease the transition. [ See 81 mentions ](https://www.g2.com/products/yext/reviews?filters%5Bsentiment_snippet%5D=1936302&qs=pros-and-cons#reviews) See Related User Reviews ![Leon L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Leon L.") LL Leon L. Small-Business (50 or fewer emp.) 5.0/5 "Convenience and Efficiency with Room for Improvement" What do you dislike about Yext? Overall the platform is very useful, but sometimes listings update take longer than expected to sync. So syncing speed and user experience would make ![Taby A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Taby A.") TA Taby A. Enterprise (\> 1000 emp.) 5.0/5 "Yext was the first tool I recommended when I started a new job!" What do you dislike about Yext? There is a learning curve, but support is very helpful as is the documentation. ##### 3. Difficult Learning Users experience a **difficult learning curve** with Yext, finding navigation and edits challenging and confusing. [ See 77 mentions ](https://www.g2.com/products/yext/reviews?filters%5Bsentiment_snippet%5D=1934513&qs=pros-and-cons#reviews) See Related User Reviews ![Leon L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Leon L.") LL Leon L. Small-Business (50 or fewer emp.) 5.0/5 "Convenience and Efficiency with Room for Improvement" What do you dislike about Yext? Overall the platform is very useful, but sometimes listings update take longer than expected to sync. So syncing speed and user experience would make ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "All-in-One Solution for Extensive Location Management" What do you dislike about Yext? I think Yext could improve by providing more training guides for how to make changes. A more detailed onboarding experience would also be helpful. ##### 4. Difficult Navigation Users find **difficult navigation** a challenge, especially due to overwhelming filters and confusing initial setups. [ See 68 mentions ](https://www.g2.com/products/yext/reviews?filters%5Bsentiment_snippet%5D=1935389&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Efficient, User-Friendly with Room for Support Improvement" What do you dislike about Yext? You can probably improve support response That is pretty slow. When dealing with downtime. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.0/5 "Manage Multiple Online Platforms in One Place" What do you dislike about Yext? I don't like the social media platform - too cumbersome ##### 5. Limited Features Users find Yext's **limited features** frustrating, wishing for an iOS app and more customization options. [ See 66 mentions ](https://www.g2.com/products/yext/reviews?filters%5Bsentiment_snippet%5D=1936127&qs=pros-and-cons#reviews) See Related User Reviews ![Stephani A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stephani A.") SA Stephani A. Mid-Market (51-1000 emp.) 5.0/5 "Great tool to manage listings for franchise businesses" What do you dislike about Yext? There’s no option to create or manage LinkedIn Pages for different locations. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "Multiple Locations - Easy to view data" What do you dislike about Yext? I do wish I could somehow duplicate a post that I have made and just make minor changes. At least for how our company uses it, I am unable to copy a ![Jonathan T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jonathan T.") JT Jonathan T. Small-Business (50 or fewer emp.) 4/14/2026 "Intuitive Platform for Centralized Location Management" 4/5 What do you like best about Yext? I love that Yext is intuitive and simple to use. The Hitchhikers platform is particularly valuable because it provides a wide range of instructions and info that has answered every how-to question I've had, making the platform very useful. The initial setup was pretty smooth with the help of Yext support. Review collected by and hosted on G2.com. What do you dislike about Yext? Editing Google listings directly isn't very simple. If I could do everything through Yext that I can do on Google's platform directly, that would make Yext even more useful. Review collected by and hosted on G2.com. What problems is Yext solving and how is that benefiting you? I use Yext for managing store listings and location pages, solving the problem of managing a large number of locations in a centralized place. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Lindsay M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lindsay M.") LM Lindsay M. General Manager Small-Business (50 or fewer emp.) 4/9/2026 "Centralized Review Management, Needs Easier Site Updates" 3.5/5 What do you like best about Yext? I appreciate how easy it is to monitor reviews and respond to them with Yext. I like that I can update how my Google search page looks when I look up my business. It’s convenient that I don't have to log into Google Business or Yelp to manage things; I just log into one place. Review collected by and hosted on G2.com. What do you dislike about Yext? It could be easier to update entities on my site - it's a lot of clicking to get there. It's too hard to find! Review collected by and hosted on G2.com. What problems is Yext solving and how is that benefiting you? Yext streamlines all reviews into one place, making it easier to monitor and respond. It updates my Google search page without needing to log into multiple accounts. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Arizona W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Arizona W.") AW Arizona W. Mid-Market (51-1000 emp.) 4/14/2026 "Effortless Coordination Across Multiple Businesses" 5/5 What do you like best about Yext? I like that Yext makes it easy to address reviews, ratings, and update online business information in one space for multiple businesses, which simplifies my work. The easy coordination between multiple businesses is something I really appreciate, and the overall data insights help me see if our main business pillars are being upheld within our reviews. Review collected by and hosted on G2.com. What do you dislike about Yext? I have not found anything that I dislike about this platform. Review collected by and hosted on G2.com. What problems is Yext solving and how is that benefiting you? Yext makes it easy to manage reviews, ratings, and online business information for multiple businesses in one place, offering easy coordination and overall data insights to ensure our main business pillars are reflected in our reviews. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Dudley B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dudley B.") DB Dudley B. Small-Business (50 or fewer emp.) 4/16/2026 "Easy to Use with Powerful Analytics" 4.5/5 What do you like best about Yext? I really like the simplicity of Yext. It's very easy to use and it's very easy to train new employees on using the tool. Another standout feature is the analytical elements, which provide great insights with just a click of a button. Review collected by and hosted on G2.com. What do you dislike about Yext? I guess the main issue is having to take the information from the Yext platform and then move over to your business manager to challenge fake reviews. This just complicates the process. An all-in-one solution would be grand. Review collected by and hosted on G2.com. What problems is Yext solving and how is that benefiting you? I use Yext to reply to customer reviews, analyze comments, and monitor behaviors, providing insights that help our team grow and improve. Review collected by and hosted on G2.com. Show More Response from Yext Inc. of Yext [Editedit](https://www.g2.com/survey_responses/yext-review-12638320/official_response/edit) We’re glad Yext’s simplicity and analytics make it easy to train teams, respond to reviews, and turn feedback into clear insights. Helping brands understand customer behavior and act on it quickly is a key part of driving better outcomes. We also appreciate the feedback on review workflows and will continue working toward a more connected, streamlined experience. Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") UR Verified User in Retail Enterprise (\> 1000 emp.) 4/17/2026 "Well-Organized Backend and Effortless Scheduled Exports" 4.5/5 What do you like best about Yext? I’m not a power user of YEXT, but I do like how assets and entries are organized in the backend, which makes it easy to search for and update entries. I mostly use it to export data for further analysis, and Yext makes that very easy by sending the exports to my email address on a schedule. Review collected by and hosted on G2.com. What do you dislike about Yext? For my needs, there isn’t really anything I can point to that I dislike. Review collected by and hosted on G2.com. What problems is Yext solving and how is that benefiting you? I’ve developed tools that use store opening hours as an input for forecasting systems, and with YEXT’s help I’m able to retrieve those opening hours to use with those systems. Review collected by and hosted on G2.com. Show More Response from Yext Inc. of Yext [Editedit](https://www.g2.com/survey_responses/yext-review-12645452/official_response/edit) We're glad to hear that you find our backend organization and scheduled exports helpful for your needs. Thank you for sharing your positive experience with Yext! Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Stu N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stu N.") SN Stu N. Small-Business (50 or fewer emp.) 4/15/2026 "Efficient Business Info Updates with User-Friendly Interface" 4.5/5 What do you like best about Yext? I use Yext for updating business information across many websites and services, and it saves me time by simplifying the process of updating business operating information. I like the easy user interface, which makes navigation straightforward. The 'Text Scout' feature is particularly useful as it allows me to check search results and tailor my listings effectively. I also found the initial setup of Yext fairly easy. Review collected by and hosted on G2.com. What do you dislike about Yext? The mobile user interface could be a little more specific to the mobile platform. Review collected by and hosted on G2.com. What problems is Yext solving and how is that benefiting you? I use Yext to update business information across many websites. It saves time by allowing me to update operating information efficiently. Review collected by and hosted on G2.com. Show More Response from Yext Inc. of Yext [Editedit](https://www.g2.com/survey_responses/yext-review-12637134/official_response/edit) Thanks for your review! We’re glad Yext helps you efficiently update business information across multiple sites and save time, and that features like Scout and our intuitive interface are delivering value. We appreciate your feedback on the mobile experience and will continue working to improve it. Thanks again for sharing your experience! Validated ReviewerSource: Organic ![Madison E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Madison E.") ME Madison E. Small-Business (50 or fewer emp.) 11/15/2025 "Streamlined Feedback Management, Needs Mobile Improvement" 3.5/5 What do you like best about Yext? I like that Yext emails reviews to my inbox directly, providing a convenient and efficient way to manage feedback. This feature adds significant value by offering ease of use, which enhances my experience by streamlining the review management process. The setup process for Yext was remarkably easy as well, as they simply emailed me the login details, and I had no trouble creating my account as a manager. Review collected by and hosted on G2.com. What do you dislike about Yext? I find the mobile capabilities of Yext could be improved. The current mobile app is clunky and difficult to navigate, making the overall experience less smooth than what I would expect from a well-designed app, like those from companies such as Apple or Yelp. Review collected by and hosted on G2.com. What problems is Yext solving and how is that benefiting you? I use Yext to quickly gather review feedback from multiple sources, enhancing my review management. The ease of use and direct email notifications improve my efficiency. Review collected by and hosted on G2.com. Show More Response from Yext Inc. of Yext [Editedit](https://www.g2.com/survey_responses/yext-review-11963109/official_response/edit) Thank you for sharing your experience with Yext, Madison! We're thrilled to hear that you find our review email feature valuable and that the setup process was easy for you. Your feedback about the mobile app is important to us, and we appreciate your suggestions for improvement. We are constantly working to enhance our mobile capabilities to provide a smoother experience for our users. We will definitely take your comments into consideration as we continue to make updates to our app. We're here to help and ensure you have the best experience possible with Yext. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Daniel O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Daniel O.") DO Daniel O. Mid-Market (51-1000 emp.) 4/16/2026 "Intuitive management, impressive synchronization solution, top-rated management" 5/5 What do you like best about Yext? Honestly, I find the interface of Yext very intuitive and it's fun to work with. The tagging system is fantastic, and the ability to have reviews answered by AI is great too. Review collected by and hosted on G2.com. What do you dislike about Yext? Partially the publisher management. With some publishers, we have had problems with synchronization. But as a general rule, this can be resolved by submitting a support request. Review collected by and hosted on G2.com. What problems is Yext solving and how is that benefiting you? Yext solves the problem of manually maintaining hundreds or thousands. We can centrally manage location data, run advertisements, and make changes. Additionally, we can respond to thousands of reviews very quickly and easily. It significantly eases our daily routine. Review collected by and hosted on G2.com. Show More Response from Yext Inc. of Yext [Editedit](https://www.g2.com/survey_responses/yext-review-12638409/official_response/edit) We’re glad Yext’s intuitive interface, tagging system, and AI-assisted review responses help simplify day-to-day workflows. Centralizing location data and managing updates, ads, and reviews at scale makes it easier for brands to stay consistent and responsive across channels. We also appreciate the feedback on publisher synchronization and will continue improving reliability and support to keep everything running smoothly. Validated ReviewerIncentivizedSource: G2 invite on behalf of sellerAI Translated ![Lauren D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lauren D.") LD Lauren D. Small-Business (50 or fewer emp.) 3/16/2026 "Seamless Listings Management with Forward-Thinking Support" 5/5 What do you like best about Yext? I love Yext for being extremely forward-thinking and problem-solving oriented. They're always willing to find a new solution if past options haven't worked well. I really appreciate the hitchhiker's feature they offer for in platform training. I also value how responsive and supportive they are, always able to address any issues and guide me in the right direction. Review collected by and hosted on G2.com. What do you dislike about Yext? I would like to see the new Scout functionality offer some training in Hitchhikers. Review collected by and hosted on G2.com. What problems is Yext solving and how is that benefiting you? I use Yext to publish listings across the Internet. It's always able to support my questions and get me in the right direction. They're extremely forward-thinking and problem-solving oriented, always willing to find a new solution if the past options haven't worked. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Education Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Education Management") UE Verified User in Education Management Enterprise (\> 1000 emp.) 4/10/2026 "Good....but" 3.5/5 What do you like best about Yext? The Yext platform does allow me to export the reports and information I'd like be able to easily see. My organization has 200+ locations and a central place to manage them is key. Review collected by and hosted on G2.com. What do you dislike about Yext? Ease of implementation was a challenge for us as is ongoing customer support as we feel our representative is non-responsive. We've had some challenges with the platform or questions after set up and our outreach has gone unanswered. Review collected by and hosted on G2.com. What problems is Yext solving and how is that benefiting you? It allows us to easily manage 200+ locations and maintain directory consistency. I also appreciate being able to monitor reviews and respond to them quickly and easily. Review collected by and hosted on G2.com. 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