--- title: Yext Reviews meta_title: 'Yext Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 1124 reviews by the users' company size, role or industry to find out how Yext works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 1124 scale: '5' date_modified: '2026-08-09' parent_category: name: AI Agents url: https://www.g2.com/categories/ai-agents --- # Yext Reviews **Vendor:** Yext **Category:** [AI Marketing Agents Software](https://www.g2.com/categories/ai-marketing-agents) **Average Rating:** 4.4/5.0 **Total Reviews:** 1,124 ## About Yext Yext — Enterprise Agentic Marketing Platform Yext is the enterprise agentic marketing platform for multi-location brands that need to win across both AI and traditional search. AI is reshaping how customers discover brands. They're not just searching Google. They're asking ChatGPT, Gemini, Perplexity, and Grok — and the brands that show up in those responses are the ones with verified, structured data distributed to the right places. Yext is built to make that happen at enterprise scale. What Yext does Yext delivers three core capabilities from one platform. Scout, Yext's visibility intelligence engine, analyzes 10 billion signals across four AI models and more than 12 million business locations. Every scan surfaces 150 visibility metrics across 20 competitors, down to the location level, so marketing leaders know exactly where they're losing and why — across both AI and traditional search. The Yext Knowledge Graph is the verified source of truth for every location in a brand's portfolio. Data agents maintain it automatically, connecting data across sources, verifying it at scale, and resolving inconsistencies before they reach a customer. When AI models generate responses about your brand, they pull from this verified record. Content generation agents create on-brand content across every channel from verified brand data: local pages, social posts and replies, review campaigns and responses, and email and SMS campaigns. Distribution agents syndicate that content and data in real time to LLMs, voice assistants, listings, maps, social and review platforms, and email — with no aggregator in between. What Yext pushes is what AI and search engines actually see and trust. Who it's for Yext is built for CMOs, SVPs, and VPs of marketing at multi-location enterprise brands in financial services, healthcare, retail, hospitality, and food. If your brand competes at the local level and needs to show up accurately and consistently across AI and traditional search, Yext is built for you. Why Yext Most platforms deliver insight or distribution, not both. Yext closes the loop — from competitive intelligence to verified data to agentic content creation and real-time distribution — in one system with no disconnected tools and no aggregator delays. Thousands of brands trust Yext, including top US banks, leading hospital systems, and the world's largest restaurant and retail chains. ## Yext Pros & Cons **What users like:** - Users appreciate the **ease of use** of Yext, with a welcoming interface and simple navigation that enhances their experience. (352 reviews) - Users find Yext exceptionally **helpful** for ensuring consistency and quick updates across multiple platforms in their business. (194 reviews) - Users value Yext's **centralized management** , simplifying the updating of business information across multiple platforms efficiently. (183 reviews) - Users commend Yext's **helpful customer support** , which excels in resolving issues and ensuring user satisfaction. (178 reviews) - Users value the **efficiency and speed** of Yext, appreciating its ability to manage business information seamlessly across platforms. (161 reviews) - Users love the **centralized dashboard** of Yext, simplifying management and ensuring consistent updates across all platforms. (148 reviews) - Easy Setup (144 reviews) - Intuitive (121 reviews) - Centralized Reviews (114 reviews) - Helpfulness (112 reviews) **What users dislike:** - Users often find Yext's interface **complex to navigate** , leading to a steep learning curve for new users. (99 reviews) - Users report a **steep learning curve** with Yext, though support and documentation help ease the transition. (81 reviews) - Users experience a **difficult learning curve** with Yext, finding navigation and edits challenging and confusing. (77 reviews) - Users find **difficult navigation** a challenge, especially due to overwhelming filters and confusing initial setups. (68 reviews) - Users find Yext's **limited features** frustrating, wishing for an iOS app and more customization options. (66 reviews) - Users find the **customer support lacking** , reporting unresponsiveness and frustration in resolving important issues. (64 reviews) - Users find **learning difficulty** in navigating Yext's complex features and reporting tools, especially for beginners. (55 reviews) - Missing Features (48 reviews) - Limited Customization (47 reviews) - Integration Issues (44 reviews) ## Yext Reviews ### 1. Streamlined Location Management, Needs Navigation Tweaks **Rating:** 4.5/5.0 stars **Reviewed by:** Rachel B. **Reviewed Date:** December 23, 2025 **What do you like best about Yext?** I really like Yext's expansive documentation; it's so comprehensive that there's never an issue we can't solve. It's also fantastic to have an easy database for all the information we need. The initial setup was very easy, which was a pleasant surprise because I feared it would be difficult or time-consuming. Integrating directly with WordPress and having our client integrate with GMB is a big plus, too. **What do you dislike about Yext?** It's a bit tricky to find information I am needed. Pages seem to be overly nested that it's difficult to find what I'm looking for. **What problems is Yext solving and how is that benefiting you?** Yext centralizes client information for multiple locations, eliminating the need to update details separately on GMB and websites, preventing outdated information. **Official Response from Yext Inc.:** > Thanks for sharing your experience on G2, we’re glad Yext’s comprehensive documentation, easy setup, and integrations with WordPress and Google Business Profile help simplify managing brand information. Centralizing location data across websites and listings is core to Yext, helping brands keep information accurate and consistent everywhere customers search. We also appreciate the feedback on navigation and are continuing to improve how information is organized so teams can find what they need faster. ### 2. Intuitive UI with Seamless Social Media Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** February 05, 2026 **What do you like best about Yext?** I use Yext for posting to Facebook for Tommy’s Express Car Wash. I appreciate how it streamlines the post approval process. What I like most is its user interface, which is very intuitive and easy to use, making the whole experience less frustrating. The initial setup was easy, and I would definitely recommend Yext to a friend or colleague. **What do you dislike about Yext?** I wish there was an iOS app, as I am forced to use it through Safari instead. **What problems is Yext solving and how is that benefiting you?** I use Yext for posting to Facebook, and it streamlines the post approval process. **Official Response from Yext Inc.:** > We're thrilled to hear that Yext has made posting to Facebook and the post approval process easier for you. Your feedback about the need for an iOS app is noted, and we will explore options for enhancing the mobile experience. Thank you for sharing your feedback! ### 3. Super Easy Way to Reply to Customer Reviews **Rating:** 4.5/5.0 stars **Reviewed by:** Charlot P. | Store Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 16, 2026 **What do you like best about Yext?** Is easy to answer the reviews back to the costumers **What do you dislike about Yext?** Nothing everything is super easy to used **What problems is Yext solving and how is that benefiting you?** N/A **Official Response from Yext Inc.:** > We're glad to hear that you find it easy to respond to customer reviews using Yext! ### 4. Incredibly Timely Support Team **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2026 **What do you like best about Yext?** The support team is always incredibly timely **What do you dislike about Yext?** Some of the listing features aren't clear what information would be best put there, like best practices or something along those lines would be helpful. **What problems is Yext solving and how is that benefiting you?** Duplicate listing suppression is a huge help for hotel listings ### 5. Centralizes All My Content Seamlessly **Rating:** 5.0/5.0 stars **Reviewed by:** Jose R. | Partner / Business Development Executive, Consulting, Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Yext?** It centralizes my content, and I love how it does that. This is just how it is—we went in. **What do you dislike about Yext?** I’m actually a huge fan. I just need to get it at a better price. **What problems is Yext solving and how is that benefiting you?** keeping things in one place making it work easier for me and my team **Official Response from Yext Inc.:** > Thank you for being a fan of Yext! We understand the importance of pricing and are constantly working to provide the best value for our customers. ### 6. Yext is the real deal **Rating:** 5.0/5.0 stars **Reviewed by:** Shane K. | Vice President of Marketing, Hospitality, Mid-Market (51-1000 emp.) **Reviewed Date:** July 17, 2025 **What do you like best about Yext?** Yext gives you control of your local directory profiles in one place which is very powerful. They offer other benefits as well if needed. The product is very easy to use and I can pass it on to my entire team and they get it quickly. Setup was a breeze and their support is very helpful. Once you setup everything, you only need to go in when you have changes on your end to update or refine content. **What do you dislike about Yext?** While you can make updates in Yext, there is no guarantee on when the partners will update their content especially for smaller partners. **What problems is Yext solving and how is that benefiting you?** With over 17 hotels in our porfolio, we use Yext as a single place to update our information and have it go out to all of their partners. It is easier than remembering all of the partners and their systems individually. This makes things easy when we have turnover or when someone at one of the hotels wants to make their own updates. **Official Response from Yext Inc.:** > Thank you for sharing your positive experience with Yext! We're glad to hear that it has made managing your hotel portfolio easier. We appreciate your feedback on partner updates and will continue to work on enhancing this aspect of our service. ### 7. Effortless Review Management with Yext **Rating:** 5.0/5.0 stars **Reviewed by:** Caleigh B. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 14, 2026 **What do you like best about Yext?** I like that Yext is easy to use, which makes responding to reviews straightforward. I also appreciate how easy the initial setup was. Seeing reviews through Yext is a feature I find valuable. **What do you dislike about Yext?** Auto replies **What problems is Yext solving and how is that benefiting you?** I use Yext for reviews. It's easy to use and helps with responding to and seeing reviews. ### 8. Incredibly Easy to Use—Works Perfectly **Rating:** 5.0/5.0 stars **Reviewed by:** Martin Jr G. | Store manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2026 **What do you like best about Yext?** Such an easy tool to use and would definitely recommend to everyone **What do you dislike about Yext?** There isn’t anything that I find that I don’t like. Everything works well. **What problems is Yext solving and how is that benefiting you?** It really allows me to let my customers know when we are open ### 9. Yext helps us keep our business listings accurate and consistent everywhere. **Rating:** 5.0/5.0 stars **Reviewed by:** Daniela G. | Agency Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** July 10, 2025 **What do you like best about Yext?** What I love most about Yext is how easy it makes it to manage our business information across multiple directories with just a few clicks. It saves us a lot of time and ensures consistency for our clients searching for us online. The interface is intuitive, and I appreciate the centralized control it gives us over our digital presence. **What do you dislike about Yext?** The main downside is the price, especially for small businesses — it can feel a bit steep depending on the size of your operation. Also, some platforms don’t update as quickly as others, so there can be a slight delay. But overall, it's a solid and reliable solution. **What problems is Yext solving and how is that benefiting you?** Yext helps me keep all my agency’s business listings accurate and consistent across dozens of platforms, saving me time and reducing errors. Before using Yext, I had to manually update addresses, hours, and phone numbers across multiple directories, which led to confusion and lost leads. Now, I can manage everything from one place, and my clients find us more easily online. It has significantly improved our local SEO presence and credibility. **Official Response from Yext Inc.:** > Thank you for sharing your positive experience with Yext! We're glad to hear that you find the interface intuitive and appreciate the centralized control it provides. We appreciate your feedback around pricing and are happy to hear about the benefits Yext has brought to your agency! ### 10. Easy, Efficient Social Media Posting **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.) **Reviewed Date:** May 13, 2026 **What do you like best about Yext?** Easy and efficient to use for social media posting **What do you dislike about Yext?** Support isn’t always knowledgeable about the basics even with available resources on the help center **What problems is Yext solving and how is that benefiting you?** Making it easier to post custom content without a lot of work ### 11. Crisis Management Made Effortless with Yext **Rating:** 5.0/5.0 stars **Reviewed by:** Spencer R. **Reviewed Date:** January 09, 2026 **What do you like best about Yext?** I like Yext because it allows me to update data once and it automatically corrects it across hundreds of platforms, which is really helpful for crisis communication. I also appreciate the feature 'Fix once, correct everywhere' that makes it so efficient. Plus, the initial setup was smooth, and I'm really satisfied with how it instantly updates hours and alerts during emergencies. **What do you dislike about Yext?** Global directory expansion by region. **What problems is Yext solving and how is that benefiting you?** I use Yext for crisis communication, instantly updating hours and alerts during emergencies. The 'Fix once, correct everywhere' feature lets me update data once, auto-correcting it across hundreds of platforms. ### 12. Easy Price Updates with Sync and Upload Logs **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** April 16, 2026 **What do you like best about Yext?** I use it for updating the prices on my company's store pages. It is easy to upload, updates everything in sync, and keeps logs of previous uploads. **What do you dislike about Yext?** I have nothing to say on this for my use case. **What problems is Yext solving and how is that benefiting you?** Complying with government voluntary scheme for sharing fuel price data **Official Response from Yext Inc.:** > We're happy to hear that our platform is making it easy for you to update prices and stay compliant with government regulations. Thank you for sharing your positive experience with us! ### 13. Managing Reviews Made Simple **Rating:** 5.0/5.0 stars **Reviewed by:** Sarah H. | Social Media Marketing Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** July 03, 2025 **What do you like best about Yext?** I like how I can access all my reviews at once. Our credit union has multiple locations so being able to have a central hub for them all is so helpful. I like that I can see when the review was, when we saw it, responded and the sentiment feature. I use it on a daily basis and it's helpful. Very easy to integrate and generally use. **What do you dislike about Yext?** I would like to be able to have more control when downloading reviews. There are certain fields I don't need and it would save me a lot of time to customize what data fields I want. Also, when pulling reviews, I don't like that you can only see the 3 most recent reviews from Yelp. This ends up being very time consuming having to go to each location's Yelp page to try to find it. I would also find it helpful to have a screenshot of the review and response so it's equally I formatted and I don't have to pull it organically myself. **What problems is Yext solving and how is that benefiting you?** Yext has streamlined our multi-location review management process in a big way. As a credit union with several branches, having a centralized dashboard where I can monitor, respond to, and analyze reviews across platforms is a huge time-saver. I especially value the timeline visibility—seeing when a review was posted, when we responded, and the sentiment—all in one place. I use it daily to stay on top of member feedback and identify trends quickly. It’s easy to use and integrates smoothly into our workflow. **Official Response from Yext Inc.:** > Thanks for the thoughtful review! We're so glad Yext makes it easy to manage reviews across all your credit union locations and helps streamline your daily workflow. We appreciate your feedback on downloading reviews and Yelp visibility, it's helpful insight as we work to improve the user experience! ### 14. Yext: Easy to Use and Efficient **Rating:** 5.0/5.0 stars **Reviewed by:** Lou M. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Yext?** Yext is easy to use and Efficient. Great tool **What do you dislike about Yext?** I wish there was an option for yext to get negative reviews removed from platforms this integration would really be beneficial **What problems is Yext solving and how is that benefiting you?** I like the current feature where I am notified of every new review. **Official Response from Yext Inc.:** > Thank you — we're glad Yext is making review management easier and more efficient for your brand. Staying on top of every new review notification is a great way to protect your local search presence and respond before issues escalate. ### 15. Simplicity and Efficiency with Yext **Rating:** 4.5/5.0 stars **Reviewed by:** Animateurs-Aubiere B. **Reviewed Date:** February 11, 2026 **What do you like best about Yext?** I really appreciate the simplicity of using Yext. Everything is well explained, which makes the user interface very accessible. Additionally, the final rendering is neat, which shows attention to detail in the site's design. **What do you dislike about Yext?** Sometimes certain news that I post appear as online on Yext but are not visible on the site. **What problems is Yext solving and how is that benefiting you?** Yext allows me to manage the site's news without being a web developer and without spending a lot of time on it. **Official Response from Yext Inc.:** > We're glad to hear that you find Yext simple and well-explained. We strive to make our user interface accessible and our design neat for a great user experience. ### 16. A+ Product and customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Megan M. | Vice President, Customer Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** September 22, 2025 **What do you like best about Yext?** We’ve been using Yext for several years now and it has been a game-changer for our team. The product consistently saves us valuable time, streamlines our processes, and delivers exactly what we need. What stands out just as much as the product itself is their customer service — it’s truly A+. Our representative (Andy) is responsive, knowledgeable, and always goes above and beyond to make sure we’re supported. I highly recommend Yext to any team looking for efficiency and exceptional service! **What do you dislike about Yext?** There has not been anything that we do not like about Yext from our experience. **What problems is Yext solving and how is that benefiting you?** Easy set up for managing and monitoring all listings for 1000+ customers **Official Response from Yext Inc.:** > Hi, Megan! We're so happy to hear that Yext has saved you valuable time and provided the support you need. Thank you for sharing your positive experience, and we're committed to continuing to deliver efficient solutions and exceptional service to your team. ### 17. Simple to Use with Helpful Reminder Notifications **Rating:** 5.0/5.0 stars **Reviewed by:** Danny G. | Sales manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2026 **What do you like best about Yext?** How simple the website is to use and notification reminders. **What do you dislike about Yext?** Nothing negative to say about the website **What problems is Yext solving and how is that benefiting you?** Automatically filters out holidays needed and it’s phone friendly not just a computer website. ### 18. Exceptional User Experience with Powerful Data Capabilities **Rating:** 5.0/5.0 stars **Reviewed by:** Ashley D. | Senior Director of Client Success, Mid-Market (51-1000 emp.) **Reviewed Date:** December 09, 2025 **What do you like best about Yext?** Yext is very easy to use and the implementation has always been a smooth process. Our reps have always been wonderful throughout the processes and random issues. Communication is great with our rep, Kim! We use yext daily for dashboard reporting, updating listings, keeping them consistent, etc. **What do you dislike about Yext?** Photo issues sometimes is difficult but beyond that nothing. **What problems is Yext solving and how is that benefiting you?** Mass updating listings for our clients, saves us time across the board **Official Response from Yext Inc.:** > We’re thrilled Yext’s ease of use, smooth implementation, and daily workflows help your team manage listings and reporting with confidence. Keeping brand information consistent and updating listings at scale is core to how Yext saves teams time across locations. We also appreciate the feedback on photos and will continue working to improve that experience. ### 19. Customer Reviews & Social Media Marketing Made Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2026 **What do you like best about Yext?** Customer Reviews and Social Media Marketing **What do you dislike about Yext?** None that I can think of. Only benefits. **What problems is Yext solving and how is that benefiting you?** Helping me learn how to market via social media and driving traffic thru reviews. ### 20. Chick-fil-A **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Enterprise (> 1000 emp.) **Reviewed Date:** April 22, 2026 **What do you like best about Yext?** The agents swift response and resolution. **What do you dislike about Yext?** The timeline resolution with Apple. Some of the cases are out of yext control. **What problems is Yext solving and how is that benefiting you?** The store open/closed status and store hours not reflecting correctly. The store phone number missing or not updated. **Official Response from Yext Inc.:** > Thanks for your feedback — we’re glad our team’s fast support helps keep your store hours and contact details accurate. Keeping information consistent across platforms is key to helping customers find and trust your brand. We appreciate your patience with third-party timelines and are always working to improve the experience. ### 21. Easy Way to Respond to Google Reviews **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Services | Enterprise (> 1000 emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Yext?** The ability to respond to Google reviews. **What do you dislike about Yext?** I dislike the delay in notification that there has been a new review. **What problems is Yext solving and how is that benefiting you?** They are solving the ability to interact in a quality way with customers, including providing AI-generated response ideas. **Official Response from Yext Inc.:** > Thank you for the feedback — we're glad Yext is making it easier to manage and respond to Google reviews in one place. Your note on notification delays is heard, and we're always working to make sure brands can act on new reviews as quickly as possible. Timely, quality responses are a key part of building visibility and trust in local search. ### 22. Easy Review Replies and Simple Instructor Profile Updates **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** February 06, 2026 **What do you like best about Yext?** I like that I can easily see and reply to reviews, as well as, update our instructors photos and bios for our website. **What do you dislike about Yext?** The website interface is a bit confusing, and it’s hard to find the exact category I’m trying to update. **What problems is Yext solving and how is that benefiting you?** Manually updating your business information (such as hours, address, phone number, and categories) across dozens of sites (Google, Apple, Bing, Yelp, directories, and apps) is both time consuming and prone to errors. **Official Response from Yext Inc.:** > We're glad to hear that you find it easy to manage reviews and update instructor profiles. We appreciate your feedback about the website interface, and we're constantly working to improve user experience. ### 23. Yext Review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** April 18, 2026 **What do you like best about Yext?** Yext provides Knowledge articles around subject matter that allows their customers to learn about their product and apply individually tailored solutions to their problems. **What do you dislike about Yext?** It seems Yexts L1 support is outsourced, which can make communication difficult **What problems is Yext solving and how is that benefiting you?** Search engine appearances **Official Response from Yext Inc.:** > We're glad to hear that you find our Knowledge articles helpful for learning about our product and finding tailored solutions. We apologize for any difficulty you've experienced with our support and will work to improve communication in that area. Thank you for sharing your feedback. ### 24. Easy to Use and Understand, with a Super Helpful Team **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.) **Reviewed Date:** April 16, 2026 **What do you like best about Yext?** Really easy to use and understand the platform, team are super helpful! **What do you dislike about Yext?** Site has alot of menu's/navigation, which can make it difficult to find the dashboard/data you're looking for. **What problems is Yext solving and how is that benefiting you?** Helping us track Google reviews and improve customer experience via this. **Official Response from Yext Inc.:** > Thank you — we're glad the platform has been easy to pick up and that our team has been there when you need them. Navigation complexity is something we take seriously, and your feedback is a helpful signal as we work to make finding the right data faster and more intuitive. ### 25. Streamlines Processes Conveniently **Rating:** 5.0/5.0 stars **Reviewed by:** Carson B. **Reviewed Date:** November 06, 2025 **What do you like best about Yext?** I use Yext for work and it significantly streamlines my processes, making my daily tasks more efficient. Its convenience is one of the standout features for me, simplifying what could otherwise be complex or time-consuming tasks. I particularly appreciate how Yext manages my data effectively, providing a seamless and organized way to handle information. The initial setup of Yext was very easy, further enhancing the user experience by reducing the setup time and complexity. These aspects collectively contribute to a highly positive experience, prompting me to rate Yext a 10 out of 10, indicating my high likelihood of recommending it to friends or colleagues. **What do you dislike about Yext?** No complaints at all **What problems is Yext solving and how is that benefiting you?** I find Yext streamlines my processes, conveniently managing my data workflow. **Official Response from Yext Inc.:** > Thanks so much for the thoughtful review, Carson! We’re glad to hear Yext is making your day-to-day work more efficient by streamlining processes and simplifying data management. Making setup easy and reducing time spent on manual tasks is exactly what we aim to deliver. It's great to know the platform is helping you stay organized and work more effectively — and we appreciate the 10 out of 10! ### 26. 1 stop for all reviews **Rating:** 5.0/5.0 stars **Reviewed by:** Vinit M. | General Merchandise Department Manager, Enterprise (> 1000 emp.) **Reviewed Date:** July 03, 2025 **What do you like best about Yext?** It combines review from all social platforms into 1 spot and makes it very easy to access. **What do you dislike about Yext?** Nothing. Everything is working perfectly fine. More AI features would be beneficial. **What problems is Yext solving and how is that benefiting you?** All reviews in one place. **Official Response from Yext Inc.:** > Thank you for your positive feedback! We're happy to hear that Yext is working perfectly for you. We're always adding more AI features to further enhance the customer experience! ### 27. Easy to Manage and Reliable Overall **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** April 16, 2026 **What do you like best about Yext?** Easy management, not many issues. Haven't had many problems **What do you dislike about Yext?** When they do webinairs it's not in European timezones. You need to get to know the platform before you can use it **What problems is Yext solving and how is that benefiting you?** Easy location management and answer to reviews. **Official Response from Yext Inc.:** > We're glad to hear that you find Yext easy to manage and reliable. We apologize for the inconvenience regarding the timing of our virtual events and will take your feedback into consideration for future events. Thank you for sharing your experience with us. ### 28. Publish Events at Scale on gmb and apple **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** April 10, 2026 **What do you like best about Yext?** The ability to publish events at scale on gmb and apple **What do you dislike about Yext?** The support is sometimes slow and it isn't always easy to get direct answers when experiencing issues. **What problems is Yext solving and how is that benefiting you?** Helping us manage 1200+ directories with 1/2 of 1 employees time. ### 29. All-in-One Platform for a Strong Online Presence Across Channels **Rating:** 5.0/5.0 stars **Reviewed by:** Chris F. | Onboarding Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 05, 2026 **What do you like best about Yext?** All in one for several platforms when it comes to online presence **What do you dislike about Yext?** Certain features aren't customizable or overridable (all or nothing) **What problems is Yext solving and how is that benefiting you?** Studios use to update google, meta and other online platforms **Official Response from Yext Inc.:** > We're glad to hear that you appreciate our all-in-one platform for managing your online presence across multiple channels! ### 30. All-in-One Solution for Extensive Location Management **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Enterprise (> 1000 emp.) **Reviewed Date:** October 22, 2024 **What do you like best about Yext?** I find Yext super easy to use and user-friendly, making it so anyone can learn it. I love that everything I need is available there on one platform, which helps us manage 300 locations. The platform really helps with scaling all the needs for so many locations. **What do you dislike about Yext?** I think Yext could improve by providing more training guides for how to make changes. A more detailed onboarding experience would also be helpful. **What problems is Yext solving and how is that benefiting you?** Yext is a one-stop shop for managing 300 locations, making it easy to scale across all sites. Its user-friendly platform allows anyone to learn and manage listings, websites, and social media all in one place. **Official Response from Yext Marketing:** > We're happy to hear that Yext is providing reliable support and making it easy to manage your locations. We appreciate your feedback about the limitations and will work towards providing more comprehensive solutions in the future. ### 31. Exceptional Support and Effortless Location Management **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** December 15, 2025 **What do you like best about Yext?** Our rep is very responsive and helpful, Their help articles are able to assist me with most issues, and they make managing locations pages for our multi-units easy. It is a platform our team uses daily to manage our reviews. **What do you dislike about Yext?** There is not an app to make changes when you are away from the office yet but that is coming soon **What problems is Yext solving and how is that benefiting you?** Managing our reviews for our locations and responding to urgent reviews on our behalf - this frees up a lot of time on our small team to focus on other projects **Official Response from Yext Inc.:** > Thanks for sharing your feedback! We’re glad our team, help articles, and platform make it easier to manage location pages and reviews across your multi-location brand. Helping teams respond to reviews efficiently and save time is a core part of how Yext supports day-to-day operations at scale. We also appreciate the feedback on mobile access and are excited to bring more flexibility for teams managing updates on the go. ### 32. Seamless Social Media Integration That Just Works **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.) **Reviewed Date:** April 16, 2026 **What do you like best about Yext?** Seamless integration with social media platforms **What do you dislike about Yext?** Menus and options sometimes might not be too clear. **What problems is Yext solving and how is that benefiting you?** Integration with social platforms, ensuring we don't need to go and update every single one individually. **Official Response from Yext Inc.:** > Thank you for sharing your feedback! We're glad to hear that you appreciate the seamless social media integration Yext provides. ### 33. Effortless Listings Management with Invaluable Analytics **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** March 10, 2026 **What do you like best about Yext?** At a basic level, Yext makes it so easy to get my brand and location details across many publishers. The analytics provided by Yext are invaluable. **What do you dislike about Yext?** Currently I have no negative comments about Yext **What problems is Yext solving and how is that benefiting you?** Synchronization across many listings, being able to manage our hundreds of locations in one platform. **Official Response from Yext Inc.:** > Thank you for sharing your positive experience with Yext! We're thrilled to hear that our platform has made it easy for you to manage your brand and location details across multiple publishers. ### 34. Effortless Listings Management with Minor Pricing Flaws **Rating:** 5.0/5.0 stars **Reviewed by:** Nicole S. **Reviewed Date:** December 24, 2025 **What do you like best about Yext?** I like the centralized management of business information with Yext. It allows me to update all locations, contact, and operational details from one dashboard. The automated listings update feature is really valuable, and the initial setup was smooth. **What do you dislike about Yext?** I don't like the lack of flexible pricing tiers. It would be better if they offered more options for small businesses. **What problems is Yext solving and how is that benefiting you?** I use Yext to manage business listings, solving inconsistent business information and allowing centralized updates for all locations and details from one dashboard with automated listing updates. **Official Response from Yext Inc.:** > Thank you for sharing your feedback with us, Nicole! We're glad to hear that you are enjoying the centralized management and automated listings update features of Yext. We appreciate your suggestion regarding pricing tiers and will definitely take it into consideration for future improvements. We understand the importance of offering options that cater to businesses of all sizes. We're here to help and ensure that Yext continues to benefit you in managing your business listings efficiently. ### 35. Yext keeps us accurate and visible! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** May 29, 2025 **What do you like best about Yext?** As a thriving fitness studio in a competitive market, maintaining accurate and consistent business information across all digital platforms is crucial—and Yext has been an absolute game-changer for us at Club Pilates Morristown. From the moment we partnered with Yext, we noticed a significant improvement in how our studio information appears across search engines, maps, directories, and voice assistants. The platform is intuitive, easy to manage, and has helped us maintain up-to-date details like class schedules, holiday hours, and promotions without any hassle. This level of consistency has not only enhanced our local SEO but also improved member trust and engagement. One of the standout benefits is Yext’s ability to respond to customer reviews quickly and from one centralized dashboard. This has allowed us to stay on top of feedback, engage with our community, and improve our online reputation—all while saving time. The customer support team at Yext is also top-notch—responsive, knowledgeable, and genuinely invested in our success. They’ve taken the time to understand our unique needs and offer tailored guidance that makes a difference. We highly recommend Yext to any business looking to strengthen its digital presence and streamline location data management. It’s a smart investment that pays off in visibility, credibility, and customer trust. — Club Pilates Morristown **What do you dislike about Yext?** Yext can be pricey for smaller studios.. **What problems is Yext solving and how is that benefiting you?** • Problem: Inconsistent listings Benefit: Yext syncs our info across Google, Yelp, Apple Maps, and more—accurate everywhere. • Problem: Low local search visibility Benefit: Boosts our local SEO so new members find us faster. • Problem: Scattered reviews Benefit: Centralizes reviews so we can respond quickly and improve service. • Problem: Time-consuming updates Benefit: We update hours, promos, or events once—Yext handles the rest. Result: More visibility, more control, less manual work. **Official Response from Yext Inc.:** > Thank you for sharing your positive experience with Yext at Club Pilates Morristown! We're thrilled to hear that our platform has been a game-changer for your fitness studio, helping you maintain accurate information, enhance local SEO, and engage with your community effectively. We understand your concern about pricing, and we appreciate your feedback. Our team is continuously working to provide value-driven solutions for businesses of all sizes. Thank you for recommending Yext, and we look forward to continuing to support your success! ### 36. Effortless to Use with Perfect Performance **Rating:** 5.0/5.0 stars **Reviewed by:** Terell W. **Reviewed Date:** December 16, 2025 **What do you like best about Yext?** I use Yext for work and it helps me manage my hours of operation. It's easy to use with easy options through the web browser, and most things are easy to find. The initial setup of Yext was super easy. I like everything about it, and I would rate it a 10 out of 10 for recommending to a friend or colleague. **What do you dislike about Yext?** Nothing **What problems is Yext solving and how is that benefiting you?** I use Yext to manage my hours of operation easily. It's straightforward to use through the web browser, and most features are simple to find. **Official Response from Yext Inc.:** > Thank you for the positive review! We’re glad Yext makes it easy to manage hours of operation with a simple setup and an intuitive web experience. Helping brands update critical information quickly and confidently is core to what we do, so it’s great to hear everything is easy to find and use. We appreciate the recommendation and your trust in Yext to keep your information accurate everywhere customers look. ### 37. The new age of doing. **Rating:** 5.0/5.0 stars **Reviewed by:** Mithferson J. | Agency Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 27, 2025 **What do you like best about Yext?** Yext gives me analytics that allow me to make better decisions about my business. Anything from knowing where I need to invest in my marketing and managing my current database of customers. My company made to switch to it and honestly it was easier to use than the old platform. Now my review answers are on autopilot. I only had to reach out to customer support once and they made me aware of even more AI tools on the horizon. **What do you dislike about Yext?** My somewhat issue with Yext is not even a Yext problem but I do have some limited visibility into the back end of my website. This is Allstate controlled and not their fault but I wish even on the Yext platform I could have some other options. **What problems is Yext solving and how is that benefiting you?** With a large book of customers, it has been difficult keeping up with the numbers that drive the business. either on the service or the sales side. I am happy to see the important tools we need came included. Most importantly, having one place to manage all my social media and site reviews are definitely a blessing. I love the fact that AI is at the forefront of their focus to help me customize my approach to reach out to customers in the future. However, so far, I have seen an increase in customers contacting my office due to the positive reviews. Year over year, I have seen a 15% increase in new business because of this platform. More importantly we are 48% up on contact events. **Official Response from Yext Inc.:** > Thank you for sharing your positive experience with Yext! We're delighted to hear that our analytics and AI tools have been beneficial in managing your marketing and customer database, and we're glad to hear that you've seen an increase in customers contacting your office and a significant increase in new business due to our platform. ### 38. Enhances Listing Management with Precision **Rating:** 5.0/5.0 stars **Reviewed by:** Grant M. **Reviewed Date:** January 09, 2026 **What do you like best about Yext?** I like that Yext ensures accurate presence everywhere customers search, which helps in managing business listings effectively. I also appreciate how it consists of listings across search engines, and the initial setup was smooth. **What do you dislike about Yext?** I find the onboarding process could be simplified. It's a bit complex for new users. **What problems is Yext solving and how is that benefiting you?** I use Yext to manage business listings and solve issues with incorrect address causing customer confusion. It ensures accurate presence across search engines where customers search. ### 39. Effortless to Use and Highly Recommended **Rating:** 5.0/5.0 stars **Reviewed by:** ashley k. **Reviewed Date:** November 13, 2025 **What do you like best about Yext?** I appreciate how easy Yext is to use, which is absolutely essential for efficiently managing my business website. The platform's user-friendly nature is a significant advantage, making operations smooth and straightforward. Additionally, I highly value the organization that Yext brings to the table, which helps me maintain a structured and well-managed web presence. The initial setup was super easy, highlighting the software’s intuitive design. Overall, these aspects contribute greatly to why I find Yext incredibly beneficial for my needs. **What do you dislike about Yext?** there is nothing that i dislike **What problems is Yext solving and how is that benefiting you?** I find Yext solves everything I need for my business website, with easy-to-use features and great organization. **Official Response from Yext Inc.:** > Thank you for sharing your positive experience with Yext, Ashley! We're delighted to hear that you appreciate the platform's user-friendly nature and the organization it brings to your web presence. We're committed to making the setup process easy and intuitive, and we're glad to hear it's been beneficial for you. ### 40. Complete Connectivity Across All Locations **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.) **Reviewed Date:** April 09, 2026 **What do you like best about Yext?** Complete connectivity across all locations is a major advantage for the organization. **What do you dislike about Yext?** My access to Scout is limited due do to sub tier **What problems is Yext solving and how is that benefiting you?** Quick solutions to agent location updates ### 41. Easy-to-Use Platform That Manages Our Business Globally **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** March 09, 2026 **What do you like best about Yext?** It’s an easy-to-use platform that helps us manage our business at a global level. **What do you dislike about Yext?** No downsides, Yext covers our business needs. **What problems is Yext solving and how is that benefiting you?** How helps us to manage our business at a global level and to increase our online presence leveraging a variety of digital tools. **Official Response from Yext Inc.:** > Thank you for sharing your positive experience with Yext! We're glad to be a part of your business success. ### 42. Yext Review **Rating:** 4.5/5.0 stars **Reviewed by:** Peter V. | Project Administrator, Enterprise (> 1000 emp.) **Reviewed Date:** September 12, 2025 **What do you like best about Yext?** I like how I am able to do bulk updates to my listings inside the platform. I manage over 300 listings, and being able to upload them all at once is very efficient. I also like that I can upload hours for listings efficiently. I also like the timely syncs that are reflected to the external listings (google, facebook, yelp, etc.) **What do you dislike about Yext?** I would like if there was a way to "tag" other users in the chat feature. **What problems is Yext solving and how is that benefiting you?** Being able to update multiple listings at once, bulk updates. It saves me a lot of time. **Official Response from Yext Inc.:** > Thank you for sharing your positive experience with our bulk update and timely sync features! ### 43. Great tool for increasing visibility! **Rating:** 4.5/5.0 stars **Reviewed by:** Card My Yard S. | Communication Director, Small-Business (50 or fewer emp.) **Reviewed Date:** July 03, 2025 **What do you like best about Yext?** I really appreciate howuser-friendly Yext is! I’m not the most computer savvy person. I’m decent, but it takes me time to understand new platforms and programs. With Yext it was very quick! Especially with incorporating photos and updating contact info. **What do you dislike about Yext?** Honestly I can’t think of anything negative to say about Yext. If I had to name something it would simply be that I was unsure about it from the name when told to me at the beginning by the friend who referred it. I was like “Yext?! What’s that?!” It is an odd name. But now it’s a regular household word in my circles! **What problems is Yext solving and how is that benefiting you?** Yext is helping me manage our local listings! And improving our SEO. We’ve had a lot more connections and contacts after starting to use Yext! **Official Response from Yext Inc.:** > We're happy to hear that Yext has been beneficial for managing your local listings and improving your SEO. Thank you for choosing Yext! ### 44. Yext Makes Reviewing and Replying to Reviews Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Building Materials | Small-Business (50 or fewer emp.) **Reviewed Date:** April 16, 2026 **What do you like best about Yext?** good for reveiwing reviews and replying to them **What do you dislike about Yext?** nothing to dislike about yext, it is useful **What problems is Yext solving and how is that benefiting you?** Reviews of our business, so we can keep track **Official Response from Yext Inc.:** > We're glad Yext is making it easy to track and respond to reviews in one place. Staying on top of customer feedback is a big part of maintaining a strong local presence, and we're happy to be a part of that for your brand. ### 45. Efficient and User-Friendly, But Listing Costs Are High **Rating:** 5.0/5.0 stars **Reviewed by:** Todor G. **Reviewed Date:** December 16, 2025 **What do you like best about Yext?** I like how easy Yext is to use and the great support team. It saves us team time by allowing us to lean on the Yext support team, so we can prioritize other tasks. **What do you dislike about Yext?** Listing licenses could be a bit cheaper. They are quite expensive (around 500 a pop), wish they were more affordable. **What problems is Yext solving and how is that benefiting you?** I use Yext for listings and duplicate suppression, which solves those problems effectively. It also saves team time by utilizing the great support team, allowing us to prioritize other tasks. **Official Response from Yext Inc.:** > Thanks for the review! We’re glad Yext’s ease of use and support team help your team save time and stay focused on higher-value work. It’s great to hear that listings management and duplicate suppression are delivering real results and simplifying day-to-day operations. We appreciate the feedback on pricing as well, and we’ll continue working to deliver strong value for brands managing their presence at scale. ### 46. Spreading my wings with Yext **Rating:** 5.0/5.0 stars **Reviewed by:** Carlos D. | Merrill Financial Solutions Advisor, Enterprise (> 1000 emp.) **Reviewed Date:** July 03, 2025 **What do you like best about Yext?** Yext has allowed me to create a compliant online presence for my heavily regulated role with a Top Financial firm. Coming in, I was worried that compliance would prevent any type of Social Media profile to broadcast my updates as i progress through my career. Yext has created a myspace style approach to this! It has been super easy to use and I look forward in leveraging the platform as another marketing channel. **What do you dislike about Yext?** There hasn't been a function that i have had issues with so far and don't see that happening. **What problems is Yext solving and how is that benefiting you?** Yext solves all digital governance issues for me by being the middle man between myself wanting a LinkedIn profile and Merrill Lynch wanting everything that I place online to be compliant and safe for the company. **Official Response from Yext Inc.:** > We're thrilled to hear that Yext has helped you create a compliant online presence. We're glad to be able to provide a platform that meets your needs and allows you to leverage it as another marketing channel! ### 47. Yext: Listings and Reputation Management **Rating:** 4.5/5.0 stars **Reviewed by:** Khyati D. | Marketing Manager, Enterprise (> 1000 emp.) **Reviewed Date:** May 15, 2025 **What do you like best about Yext?** Easy to use interface for managing listings across platforms Real-time updates that sync quickly across directories Visibility into how listings are performing Helpful for maintaining brand consistency across channels Excellent customer support team **What do you dislike about Yext?** Sentiment analysis feels too basic - lacks nuance in identifying themes or tone Limited customization in reporting and dashboards No clear prioritization for which listings or reviews to act on first **What problems is Yext solving and how is that benefiting you?** Two key business problems: - Maintaining accurate and consistent information across channels: With multiple locations and platforms, it's critical our business details (hours, phone number, services), etc. are always up to date. Yext simplifies by centralizing listings management and ensuring consistency across directories, which reduces friction for members trying to find and connect with us. - Managing and responding to online reputation at scale: Yext enables us to monitor and respond to reviews from various platforms in one place, which helps us stay on top of member feedback, identify trends, and take actions quickly. It also helps elevate positive sentiment and address concerns before they impact trust or satisfaction. **Official Response from Yext Inc.:** > Thank you for sharing your experience with Yext. We're pleased that our platform is helping you maintain accurate and consistent information across channels and manage online reputation at scale. We understand your concerns about sentiment analysis and customization, and we'll work to enhance these features in the future. ### 48. Ease of Use Makes Yext a No-Brainer **Rating:** 5.0/5.0 stars **Reviewed by:** Angel R. | Insurance Agent **Reviewed Date:** February 10, 2026 **What do you like best about Yext?** I like how Yext solves everything for me, and I find the ease of use particularly valuable. It makes the process easy and doesn't frustrate me. The initial setup was very easy as well. **What do you dislike about Yext?** there’s nothing I don’t like **What problems is Yext solving and how is that benefiting you?** Yext solves everything for me and is easy to use, making it not frustrating. **Official Response from Yext Inc.:** > We're thrilled to hear that you find Yext easy to use and valuable for solving your needs. Thank you for sharing your positive experience! ### 49. Effortless Listing Management with Stellar Support **Rating:** 5.0/5.0 stars **Reviewed by:** Kirsten N. | Senior Director, Mid-Market (51-1000 emp.) **Reviewed Date:** December 10, 2025 **What do you like best about Yext?** I like how hands-on the Yext team is, and they are very communicative, especially about our needs. Using Yext for listing management helps us keep all listings up to date by editing in one place, which increases our efficiency. The initial setup was pretty easy as well. **What do you dislike about Yext?** I would like more reporting, but think that will help with scout. More detailed reporting and better visuals. **What problems is Yext solving and how is that benefiting you?** Yext helps us keep all listings up to date by editing in one place, making us efficient. **Official Response from Yext Inc.:** > Thank you for the great feedback, Kirsten! We’re glad our team’s hands-on support and clear communication help you get value quickly from Yext. Centralizing listing management in one place is designed to improve efficiency and keep brand information accurate everywhere customers search. We also appreciate the feedback on reporting and visuals and are continuing to expand insights and analytics to support smarter decisions. ### 50. Easy, Well-Organized Service That Just Works **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** March 16, 2026 **What do you like best about Yext?** It's service is easy, everything is on place. **What do you dislike about Yext?** It's platform can be rigid and at times can be lacking in customization. **What problems is Yext solving and how is that benefiting you?** Citation creation and optimization, social media scheduling and publishing and review management ## Yext Discussions - [BING connection.](https://www.g2.com/discussions/bing-connection) - 1 comment, 1 upvote - [What does Yext do?](https://www.g2.com/discussions/what-does-yext-do) - 3 comments - [Is YEXT worth the cost?](https://www.g2.com/discussions/is-yext-worth-the-cost) - 4 comments - [What is YEXT used for?](https://www.g2.com/discussions/what-is-yext-used-for) - 2 comments - [View Yext pricing details and edition comparison](https://www.g2.com/products/yext/reviews?filters%5Bnps_score%5D%5B%5D=5&page=3§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+11%3A33%3A26+-0500&secure%5Bsession_id%5D=54982a75-7142-452f-b630-f6a5d18e62a8&secure%5Btoken%5D=2e2f7660c66c2fb54e9039d6da7ecbe6f6a308905137c0111035a3579149b3e3&format=llm_user) ## Yext Integrations - [Adobe Experience Manager](https://www.g2.com/products/adobe-experience-manager/reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Amplience](https://www.g2.com/products/amplience/reviews) - [Blue Yonder Demand Planning](https://www.g2.com/products/blue-yonder-demand-planning/reviews) - [Broadly](https://www.g2.com/products/broadly/reviews) - [Canva](https://www.g2.com/products/canva/reviews) - [Channable](https://www.g2.com/products/channable/reviews) - [CitySpark](https://www.g2.com/products/cityspark/reviews) - [Data Axle](https://www.g2.com/products/data-axle-data-axle/reviews) - [Data Studio](https://www.g2.com/products/data-studio/reviews) - [DealerRater](https://www.g2.com/products/dealerrater/reviews) - [Domo](https://www.g2.com/products/domo/reviews) - [DoorDash for Business](https://www.g2.com/products/doordash-for-business/reviews) - [Drupal](https://www.g2.com/products/drupal/reviews) - [eAgent](https://www.g2.com/products/eagent/reviews) - [Facebook](https://www.g2.com/products/facebook/reviews) - [Google My Business](https://www.g2.com/products/google-my-business/reviews) - [GTM Workspace - Powered by ZoomInfo](https://www.g2.com/products/gtm-workspace-powered-by-zoominfo/reviews) - [LeadManager](https://www.g2.com/products/lead-manager-leadmanager/reviews) - [Looker](https://www.g2.com/products/looker/reviews) - [Salsify](https://www.g2.com/products/salsify-salsify/reviews) - [Sitecore Digital Experience Platform](https://www.g2.com/products/sitecore-digital-experience-platform/reviews) - [WordPress.org](https://www.g2.com/products/wordpress-org/reviews) - [Yardi Voyager](https://www.g2.com/products/yardi-voyager/reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) ## Yext Features **Additional Functionality** - Tagging - Natural Language Processing - Data Extraction - Multi-Language - Predictive Analytics - Drag & Drop - Speech Recognition - Reporting/Analytics - Data Storage Management - Virtual Personal Assistant (VPA) - AI Copilot - Customer Segmentation - Collaboration Tools - Data Import/Export - Generative AI - For eCommerce - Role-Based Permissions - Customizable Branding - Search/Filter - Monitoring - Document Management - API - Data Visualization - Trend Analysis - Machine Learning - Access Controls/Permissions - Alerts/Escalation - Performance Metrics - Real-Time Data - Third-Party Integrations - Mobile App - Multiple Data Sources - For Sales Teams/Organizations - Sentiment Analysis - Activity Dashboard - Chatbot - Workflow Automation **Additional Functionality** - Incident Management - Real-Time Monitoring - Evidence Management - Risk Alerts - Reporting & Statistics - Third-Party Integrations - Workflow Management - Risk Analysis - Sarbanes-Oxley Compliance - Single Sign On - Compliance Management - Policy Management - Real-Time Reporting - Audit Trail - Assessment Management - HIPAA Compliant - Operational Risk Management - Document Storage - Enterprise Risk Management - Data Visualization - Configurable Workflow - Vendor Management - IT Risk Management - User Management - Issue Management - Internal Controls Management - AI Copilot - Environmental Compliance - Customizable Reports - Data Import/Export - Risk Management - API - Document Management - Risk Assessment - Activity Dashboard - Task Management - Audit Management - Generative AI - Governance - Corrective and Preventive Actions (CAPA) - Alerts/Notifications - FDA Compliance - Secure Data Storage - Approval Process Control - Version Control **Additional Functionality** - Customer Segmentation - Conversion Tracking - Post Scheduling - Automated Scheduling - Content Management - Campaign Planning - Content Library - Multi-Channel Management - Campaign Management - Trend Analysis - Drag & Drop - Activity Dashboard - Customizable Reports - Multi-Channel Marketing - Social Promotion - Data Import/Export - Contact Management - Social Media Monitoring - A/B Testing - Generative AI - Customizable Branding - Email Marketing - Automated Publishing - Image Library - AI Copilot - Tagging - Campaign Analytics - Reporting/Analytics - Keyword Filtering - Customizable Templates - Real-Time Data - Workflow Management - Calendar Management - Data Visualization - Multi-Campaign - Social Media Integration - Multi-Account Management - Commenting/Notes - Engagement Tracking - Third-Party Integrations - Performance Metrics - Click Tracking **Monitoring** - Digital Media Monitoring - Compliance Monitoring - Social Media Monitoring **Business Tools** - Bulk Uploading - CMS Agnostic - CMS Specific - Traffic Analytics - Customer Analytics - Website Analytics - Reporting/Analytics **Listing Management** - Network Directory - Data Aggregators - Duplicate Monitoring - Optimization **Knowledge Pages** - Templates - In-Content Feedback - Versioning and Version History - Decision Trees - Duplicate Detection - Content Editor - WYSIWYG Editor - Rich Text Editor - Drag & Drop Editor - Customizable Templates - Surveys & Feedback - Pre-built Templates **Local Search Optimization** - Rank Tracking - Online Listings - Google My Business - Reputation Management - Social Media Integration - Dashboards and Reporting - Web Traffic Reporting - Conversion Tracking - Click Tracking - Pageview Tracking - Content Management - Advertising Management - Campaign Management - Link Management - Listing Management - SEO Management - Reviews Management **SEO Auditing & Monitoring** - SEO Alerting - SEO Auditing - SEO Change Tracking - Technical SEO - Engagement Tracking **Content & Collaboration** - Content Calendar - Content Library - Shared Inbox - Approval Workflows - Users and Permissions - Content Creation - Image Library **Compatibility** - Federated Search - File Types - Global Language Support **Page Customization** - Drag and Drop - Templates - Advanced Customization - Content Library - Email Templates **Data collection** - Natural Language Processing (NLP) - Data Sources - Custom Research Sources - Lead Enrichment - Advanced Data Collection **Policy Management - Digital Communications Governance** - Communications Policies Enforcement And Tracking - Customizable Policy Templates **AI Visibility & Tracking** - AI Mention Tracking - AI Search Ranking Insights **Agentic AI - SEO Tools** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations - Multi-Language - Social Media Integration - Google Analytics Integration **Agentic AI - Enterprise Search Software** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making - AI/Machine Learning **Performance Optimization & Learning - AI Marketing Agents** - Send-Time Optimization - Autonomous A/B Testing **Social Management** - Social Analytics - Social Publishing - Campaign Optimization - Multi-Account Management - Social Ads - Campaign Planning - Hashtag Capabilites - Multi-Campaign - Customer Engagement - Automated Publishing - Real-Time Analytics **Consumer Intelligence** - Customer Feedback - Competitive Intelligence - Sentiment Analysis - Competitive Analysis **Knowledge Base** - Q & A - Link Sharing - Searchable **Administration** - User, Role, and Access Management - Policies and Controls - Security - Reporting **Customer Tools** - Location Listing - Product and Category Filters - Mobile Access - Automatic Geolocation - Multi-Location - Customizable Categories - Search/Filter **Performance** - Real-Time Updates - Analytics **Knowledge Dissemination** - Page Analytics - Permissions - Knowledge Sharing - Notifications - Advanced Search - Browser Extension - Organization - Other Integrations - Knowledge Integrations - Full Text Search - Web Notifications - Alerts/Notifications - Website Integration - Social Media Integration - Reporting/Analytics **SEO Content & Rankings** - Link Building - Keyword Research - SERP Rank Tracking - Localization - Content Insights - Customer Activity Tracking - Click Tracking - Referral Tracking - Visitor Tracking - Mobile Keywords - Keyword Research Tools - Keyword Tracking - ROI Tracking **Search Queries** - Typo Tolerance - Faceted Search - Synonyms - Highlighting - Natural Language - Full Text Search **Page Optimization** - A/B Testing - Mobile Responsive - Web Analytics - SEO - Real-Time Analytics - Campaign Analytics - Reporting/Analytics **Segment Trending** - Web - Social - Benchmarks - Finance **Surveillance - Digital Communications Governance** - Real-Time Monitoring Of Digital Communications Channels - Alert System To Identify And Address Violation Of Policies **Sentiment & Brand Analysis** - AI Sentiment Monitoring - AI Hallucination Detection **AI powered search - Enterprise Search Software** - Generative RAG (Retrieval augmented generation) - Relevance Tuning - NLP & Semantic search - Fuzzy Search **Autonomous Campaign Orchestration - AI Marketing Agents ** - End-to-End Campaign Execution - Goal-Based Campaign Planning - Cross-Channel Orchestration - Conversational Campaign Setup - Real-Time Campaign Adaptation **Additional Functionality** - Activity Dashboard - Multi-Language - Content Management - Geocoding - Customizable Templates - Lead Capture - Communication Management - Widgets - Automatic Location Detection - API - Duplicate Detection - SEO Management - Product Catalog - Access Controls/Permissions - Categorization/Grouping - Directions - Product Search - Route Optimization - User Management - Data Synchronization - Preview Functionality - Geotargeting - Ratings/Reviews - Data Import/Export - Mapping - Drag & Drop Editor - Real-Time Notifications - AI Copilot - Generative AI - Email Alerts - Event Promotions - Behavior Tracking - Monitoring - Multiple User Accounts - Autocomplete - Distance Calculation - Customizable Fields - White Label - Geographic Maps **Platform** - Internationalization - User, Role, and Access Management - Performance and Reliability - Reporting and Dashboards - Mobile User Support **Reporting** - Revenue Reporting - Corporate Reporting - Dashboard **Media Monitoring** - Social Networks Monitoring - Social Media Management - Digital Media Monitoring - Review Monitoring - Brand Management - Template Management - SEO Management - Response Management - Customer Experience Management - Negative Feedback Management - Keyword Tracking **Security** - Verification - Role-Based Permission - Public vs Private **Standards** - Brand Design Consistency - SEO Standards - Internationalization - Web Accessibility **SEO Reporting** - Competitor Analysis - Data Visualization - Custom Reports - White Label - Real-Time Data - Trend Analysis - Scheduled/Automated Reports **Functionality** - Personalization - Search Analytics - Integrations - Visual Analytics - Real-Time Analytics **Integrations** - E-Commerce Integration - Third-Party Integrations - Domain Integration - Social Media Integration - Multi-Channel Marketing **Analysis** - Custom Dashboards - Reports - Integrations **Analytics and Reporting - Digital Communications Governance** - Tools To Analyze Communication Trends And Patterns - Compliance Metrics **Competitive Benchmarking** - Industry AI Sentiment Benchmarking - Competitor AI Presence Comparison **Agentic AI - Knowledge Base** - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Multi-Language **Agentic AI - Social Media Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Social Media Integration - Third-Party Integrations **Agentic AI - AI Agents** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Compatibility - Enterprise Search Software** - File Types - Federated Search - Global Language Support **AI Content Generation - AI Marketing Agents ** - Dynamic Content Optimization - AI Copy Generation - Personalized Content Creation - Generative AI - Lead Generation - Ad Optimization **Additional Functionality** - AI Copilot - Geo Rankings - Landing Pages/Web Forms - Localization Automation - Bounce Rate Analysis - Keyword Research Tools - SEO Audit - Campaign Analytics - Generative AI - Reporting/Analytics - Backlink Monitoring - Trend Analysis - Alerts/Notifications - Multi-Language - Third-Party Integration - Performance Metrics - Competitive Analysis - Multi-Location **Additional Functionality** - Customizable Reports - Campaign Management - Customizable Branding - Social Advertising - Filtering - Approval Process Control - Keyword Tracking - Tagging - Activity Dashboard - Calendar Management - Workflow Management - Post Scheduling - Alerts/Notifications - Trend Analysis - API - Data Visualization - Sentiment Analysis - AI Copilot - Social Promotion - @mentions - Social Media Monitoring - Generative AI - Engagement Tracking - Collaboration Tools - Brand Tracking - Drag & Drop - Commenting/Notes - Content Management - Template Management **Additional Functionality** - Search/Filter - AI Copilot - Commenting/Notes - Content Publishing Options - Reporting & Statistics - Content Library - Document Classification - Drag & Drop - API - Customizable Branding - SEO Management - Real-Time Reporting - Generative AI - Self Service Portal - Widgets - Mobile Interface - Catalog Management - Online Forums - Email Alerts - Collaboration Tools - Mobile Alerts - Dashboard - Feedback Management - Document Storage - User Management - Live Chat - Chatbot - Knowledge Management - Wiki - Text Editing - SSL Security - Customizable Reports - Customizable Fields - Data Import/Export - Single Sign On - Content Management - Workflow Management - Knowledge Base Management - Activity Tracking - Discussions/Forums - Activity Dashboard - Calendar Management - Communication Management - Document Management **Additional Functionality** - Sentiment Analysis - Data Import/Export - Behavior Tracking - Data Storage Management - Single Sign On - AI Copilot - API - Multiple Data Sources - Activity Dashboard - Forecasting - Metadata Management - File Management - Text Analysis - Drag & Drop - Compliance Management - Tagging - Indexing - Autocomplete - For eCommerce - Customer Database - Catalog Management - Query Suggestions - Document Management - Access Controls/Permissions - Content Management - Generative AI - Task Management - Reporting & Statistics - Search/Filter - Data Capture and Transfer - Data Visualization - Alerts/Notifications - For Enterprises - User Management **Content** - Trackable Analytics - Import - File Viewing - Update Notifications **Platform** - Search - User, Role, And Access Management - Mobile User Support - Alerts - Collaboration - Compliance **Generative AI** - Generative AI - Lead Generation **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Compliance Management - Digital Communications Governance** - Legal Requirements - Regulations Change Updates **AI Content Optimization** - Semantic Optimization for AI Models - AI-Driven Content Recommendations **Agentic AI - Revenue Operations & Intelligence (RO&I)** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making - Third-Party Integrations - Social Media Integration - Website Integration **Agentic AI - Digital Governance** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Decision Making **Functionality - Enterprise Search Software** - Personalization - Search Analytics - Integrations **Audience Intelligence & Segmentation - AI Marketing Agents ** - Predictive Modeling - Behavioral Triggering - Predictive Audience Segmentation - Marketing Automation - AI Writing Assistant **Additional Functionality** - Retargeting - API - User Management - Website Analytics - Broken Link Discovery - URL Shortener - Social Media Monitoring - Custom Domains - Visual Analytics - Backlink Management - Collaboration Tools - Customizable Branding - Web Traffic Reporting - For Marketing and Advertising - AI Copilot - Reporting/Analytics - SEO Management - Secure Data Storage - Real-Time Analytics - Activity Dashboard - Campaign Management - Geotargeting - Link Editing - URL Customization - Data Import/Export - Link Analytics - Multi-Channel Marketing - Campaign Scheduling - Access Controls/Permissions - WYSIWYG Editor - Conversion Rate Optimization - A/B Testing - Localization Automation - Multi-Location - Content Management - Alerts/Notifications - Real-Time Notifications - Dashboard - Landing Pages/Web Forms - Link Management - Customizable Templates - Real-Time Updates - Monitoring - Audit Management - Workflow Management - Campaign Analytics - Reporting & Statistics - Multi-Campaign - Email Marketing - Website Management - Performance Management - Backlink Monitoring - Performance Metrics - Advertising Management - Content Personalization - Issue Management - Heatmaps - Problem Area Alerts - Widgets - Multivariate Testing - Behavior Analytics - Audience Targeting - Real-Time Reporting - Customer Segmentation - Product Recommendations - Session Recording - Mobile Friendly Test - Drag & Drop **In-House Management** - Employee Performance - Team Workflow **Communication** - Social Features - Tagging - Upload - Comments **Generative AI** - AI Text Generation - Generative AI **Reporting & Alerts** - Real-Time AI Mention Alerts - AI Visibility Reporting **Agentic AI - Landing Page Builders** - Cross-system Integration **Agentic AI - Market Intelligence** - Cross-system Integration - Proactive Assistance **Search Queries - Enterprise Search Software** - Highlighting - Faceted Search - Typo Tolerance - Synonyms **Integrations & Data Connectivity - AI Marketing Agents ** - Event & Data Ingestion - CRM & CDP Integration - Third-Party Integrations **Additional Functionality** - Grammar Check - Campaign Analytics - For Marketing and Advertising - AI Copilot - Content Ideas - Trend Analysis - SMS Marketing - Performance Metrics - Email Marketing - Chat/Messaging - Reporting/Analytics - Competitor Monitoring - Alerts/Notifications - Content Marketing - API - Predictive Analytics - Personalization - Template Management - Behavior Analytics - AI/Machine Learning - Text Editing - Collaboration Tools - Dashboard - Campaign Management - SEO Management - Natural Language Processing - Product Recommendations - Tone Selection - Chatbot - Keyword Research Tools - Marketing Management - Brand Guidelines - Omnichannel Outreach **Additional Functionality** - Campaign Segmentation - Form Builder - Contact Management - Website Management - API - Drip Campaigns - Email Marketing - Event Triggered Actions - Website Publishing Options - Engagement Tracking - Email Management - Customizable Branding - Template Management - Conversion Rate Optimization - Alerts/Notifications - Customizable Forms - SEO Management - Real Time Editing - Conversion Tracking - Campaign Management - Forms Management - Widgets - Lead Management - Customizable Fields - Activity Dashboard - Autoresponders - WYSIWYG Editor - CRM - Activity Tracking - Design Management - Content Management - Responsive Web Design - Reporting & Statistics - Lead Capture - AI Copilot - Customer Segmentation - Web Forms **Additional Functionality** - Collaboration Tools - SSL Security - Reporting & Statistics - Customizable Reports - Customizable Fields - Customizable Branding - Data Import/Export - Single Sign On - Content Management - Content Library - Workflow Management - Text Editing - Widgets - Generative AI - Knowledge Base Management - Activity Tracking - Discussions/Forums - API - Live Chat - Activity Dashboard - AI Copilot - Calendar Management - Drag & Drop - Self Service Portal - Communication Management - Commenting/Notes - Catalog Management - Document Management **Agentic AI - Online Reputation Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making - AI/Machine Learning - CRM Integration - Third-Party Integrations - Social Media Integration **Additional Functionality** - White Label - Hashtag Tracking - Review Sharing - Reporting/Analytics - Predictive Analytics - Customer Advocacy - Automated Responses - Multi-Channel Distribution - AI Copilot - Employee Advocacy - Widgets - Search/Filter - Scoring - API - Customizable Reports - Alerts/Notifications - Customizable Fields - Review Request - Engagement Tracking ## Top Yext Alternatives - [SOCi](https://www.g2.com/products/soci/reviews) - 4.5/5.0 (4,499 reviews) - [Birdeye](https://www.g2.com/products/birdeye/reviews) - 4.7/5.0 (4,072 reviews) - [Uberall](https://www.g2.com/products/uberall-2024-01-10/reviews) - 4.4/5.0 (235 reviews)