---
title: YetiForce CRM Reviews
meta_title: 'YetiForce CRM Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 52 reviews by the users' company size, role or industry to
  find out how YetiForce CRM works for a business like yours.
aggregate_rating:
  rating_value: 4.4
  review_count: 52
  scale: '5'
date_modified: '2026-07-12'
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  name: Sales Tools
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---

# YetiForce CRM Reviews
**Vendor:** YetiForce  
**Category:** [CRM Software](https://www.g2.com/categories/crm)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 52
## About YetiForce CRM
YetiForce is a multidimensional CRM application that gathers all information related to sales, marketing, projects, support, human resources, bookkeeping, warehouses and many more. Originally forked from Vtiger, YetiForce evolved into an independent, truly open source and always free-to-use project, that constantly develops and strives to become the most advanced and versatile CRM system. YetiForce is equipped with over 100 configuration panels, so the system becomes very flexible and can be easily tailored to any business profile. In 2017, YetiForceCRM was named #1 Most Affordable CRM Software in Capterra&#39;s ranking. There were more than 500 different CRM applications listed, but YetiForce was chosen as the Number 1. In 2018, the YetiForce company won the &quot;Supplier of the year 2017&quot; title in the IT category in the PROCON Awards competition.




## YetiForce CRM Reviews
  ### 1. Salesforce-Like Experience at a Better Price, Though Setup Approvals Take time

**Rating:** 3.5/5.0 stars

**Reviewed by:** Nicholas D. | Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 21, 2026

**What do you like best about YetiForce CRM?**

It has a similar feel to salesforce, but its far more affordable

**What do you dislike about YetiForce CRM?**

The approval process when you first setup

**What problems is YetiForce CRM solving and how is that benefiting you?**

The CRM part mainly

  ### 2. This application checks the data, server, and provides security without any complaints.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Amenda J. | Digital Marketing Executive, Enterprise (> 1000 emp.)

**Reviewed Date:** August 18, 2020

**What do you like best about YetiForce CRM?**

YetiForce CRM is a collaborating tool to my system with budget management strategies the way I like to do. There are no complications in installing this application people like it milestone tracking to trace the time and budget detail from start to end. This application is the best portal to clients for communication and collaborating with other companies as well. The best software to draw Gantt charts the way I like to do so, this application is a fully authenticated tool to cover the business promotions to the next grade.

**What do you dislike about YetiForce CRM?**

This application is a good source of project tracking and launching in the market but, it creates a mess sometimes by overloading the projects at the same time. Thus, there should be separate keys to queue the projects and present one by one. The internet is very important for its installation because a quality coverage can make your life easy.

**What problems is YetiForce CRM solving and how is that benefiting you?**

Yeti Force is a powerful tool to communicate the clients on our demands so, we can say this application is the best tool to comprehend with all business detail on any forum. Nothing can block it from building good quality schemes for implementation because we are extremely affected by its innovative ideas and tasks. This software entitles the project with powerful planning and helps to promote the tasks within the system. Hence, good software with all positive effects of business approach.

  ### 3. Yetiforce CRM Review

**Rating:** 4.5/5.0 stars

**Reviewed by:** Eduardo A. | Owner -  VP, Management Consulting, Enterprise (> 1000 emp.)

**Reviewed Date:** July 20, 2018

**What do you like best about YetiForce CRM?**

Flexibility, full of features you have to pay for other competitors. It is fast and very well developed. It is good to have it integrated with Softaculous for ease to install, backups, etc. Widgets are very nice to sight ans useful too. Recently, the comnay has added some new modules which are near to conver Yetyforce from a maerely CRM to a complete ERP. Integratio with email cliente is very usful also.  Yhe internal chat service is very nice to have, as well as the comments you can reply and have a conversation, all within the CRM. I recommend Yetiforce for any size of company and complemen the lack of the Reports with the use of some BI application like Power BI or Excel itself. It is good to know that almost all mai languages ar full supported by the system.  

**What do you dislike about YetiForce CRM?**

Lack of documentation, even in English language. I latest versions the lack of a Reports Module. It was very good and useful until the company discuntinue it in version 4.4. In version 5.1 there is no Reports Module either.

**Recommendations to others considering YetiForce CRM:**

Consider it is almost a perfect CRM, only fails in lack of good documentation and a Reports Module.

**What problems is YetiForce CRM solving and how is that benefiting you?**

Implemeting YetiForce in my own small company. For free as it is, at this moments, the benefits are a lot.  I am implemting it in a goverment administration office too. The level of acceptance from the user is very high.

**Official Response from Katarzyna Ulichnowska:**

> Thank you for taking the time to review our software. We are aware of the fact that we still lack the documentation but we do our best to support users at GitHub. 

  ### 4. One of the most complete CRM that I have been able to adapt to my business.

**Rating:** 4.0/5.0 stars

**Reviewed by:** John A. | Sales Representative, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 12, 2019

**What do you like best about YetiForce CRM?**

I really like to have this system, since it is very useful and versatile, despite being a free and free software, it has become an important tool for my business with nothing to envy to the competition that are paid. I like the possibility of being able to make backups and to be able to integrate it with other applications.

Something that I love about this system is that it allows me to use it and be able to count on its reports from wherever I am, since it is based on the cloud, I really like its interface, since it makes it very friendly and easy to use .

**What do you dislike about YetiForce CRM?**

It is a very complete CRM but the amount of tools that are integrated are somewhat complex to understand for users who have no experience with this type of software, should give more complete instructions.

**Recommendations to others considering YetiForce CRM:**

Without a doubt, I recommend YetiForce because it is able to provide an excellent service despite being a free system, yeti test at no cost, and you will see what this new program can do.

**What problems is YetiForce CRM solving and how is that benefiting you?**

Thanks to this system we have been able to improve the visual and at the same time to know first hand the strengths and weaknesses of our marketing campaigns, we have also been able to customize some functions according to our needs. This system has also allowed us to know the number of interactions of potential customers with our websites. It also allows us to measure a little the management of our sales team and their interaction with each client.

Implement YetiForce in my own small business. For free, at this time, the benefits are many. I am implementing it in a government administration office as well. The level of acceptance by the user is very high.

  ### 5. A very good try for a real opensource crm

**Rating:** 3.5/5.0 stars

**Reviewed by:** Dimitris A. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 21, 2019

**What do you like best about YetiForce CRM?**

Its UI is one of the best I have seen. It needs some more optimization but it is very good. It has most of the things you want from a crm and everything is connected. For example A ticket is associated with a service contract and an account. You create mails, tasks for this ticket and so on. Very good Integration with Caldav and CardDav. The github issues is the best way of solving most of your problems with the crm. There are a lot of good guys there who are willing to help.

**What do you dislike about YetiForce CRM?**

Poor documentation is the one thing that will make everyone select another crm. Besides the basic installation ,  the documentation is very poor. No proper documentation for configuring the modules or the integration of the crontab and certainly no documentation for using the crm. 
Also there should be an organized way for the users to raise money for new modules and integrations.
There should be a better reporting tool for the creation of reports, dashboards

**Recommendations to others considering YetiForce CRM:**

A very good choice for an open source crm and it has potential.

**What problems is YetiForce CRM solving and how is that benefiting you?**

Mostly Ticket management , toDo and calendar issues.
The integration with Caldav and Cardav helped me to overcome duplication of records.
Also I have  a total view of the customer service contracts and by using more modules in the future I think It will give our company a 360 degree view of our customers. 

**Official Response from Paulina W:**

> Thanks a lot for your feedback. We’re aware that the documentation is incomplete and we do our best to gradually update it. As far as ways for community members to raise money for certain features are concerned, we recently launched our Open Collective profile, more details will soon be posted on our social media. 

  ### 6. Why Yeti 

**Rating:** 3.5/5.0 stars

**Reviewed by:** Dariusz M. | COO, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 21, 2019

**What do you like best about YetiForce CRM?**

There is no doubt. Yeti is excellent tool because of price :) The system has almost all functionalities needed to start business oriented on customers. Interface is easy with no unnecessary fountains. I'm interested to send invoices directly from Yeti, but first there is a need to configure it in the best way. It is good idea to share Yeti with our customers to let them access directly to our infoline via chat. In the next steps we are going to integrate Yeti with our API to have access to our different systems, that can configure and manage our customers. When we finish it will be even more powerful tool than we have now. I will keep my fingers crossed for further Yeti development :) 


**What do you dislike about YetiForce CRM?**

The biggest problem is lack of documentation. There are some suggestions on webpage, but to often we need to wonder what authors have thought designing some processes in that way. We installed Yeti on Windows server and probably it causes some problems that we have to solve

**Recommendations to others considering YetiForce CRM:**

Be patient during setup and configuration. If everything works fine - you have very powerful tool to manage your customers

**What problems is YetiForce CRM solving and how is that benefiting you?**

I started to move lots of notces and descriptions from different systems (outlook, excel, notepad, evernote) to one place. And I'm sure, if I am able to solve all configuration problem , Yeti starts to be the best place to manage our customers

**Official Response from Paulina W:**

> Thank you very much for your review. We realize the documentation is incomplete and we gradually add new articles but it's going to take some time. 
Thanks for being a part of our awesome community!

  ### 7. Discovering a New Competitor for CRM Solution

**Rating:** 4.0/5.0 stars

**Reviewed by:** Paulo M. | Consultor, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 28, 2019

**What do you like best about YetiForce CRM?**

The work done from VTIGER deserves our congratulations.
The product passes trust to the administrator and end user.

We identify fluids in the interface and a very good care in protecting the information. The product transmits security to the administrator and end user.

The flexibility in customizing processes

**What do you dislike about YetiForce CRM?**

which we do not like.
Processing requirements are high. The nonexistence of the reporting module. Several visualization parameters should be in parametres. The User Portal module is difficult to implement due to lack of documentation. In general the documentation is incipient.

**Recommendations to others considering YetiForce CRM:**

YetiForce is a built-in CRM solution and has been evolving in its goals. This brings security to companies that need a robust, easy-to-use solution. Aside from this the possibility of free use or contracting Yetiforce itself as a hosting is a good sign in terms of security.

**What problems is YetiForce CRM solving and how is that benefiting you?**

Processing requirements are high. The nonexistence of the reporting module. Several visualization parameters should be in parametres. The User Portal module is difficult to implement due to lack of documentation. In general the documentation is incipient.


  ### 8. experience of an implementation

**Rating:** 5.0/5.0 stars

**Reviewed by:** Román Jesús C. | Technical Division Chief, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 28, 2019

**What do you like best about YetiForce CRM?**

His easy use and customization fitting on the existing process leading making it easily accepted and implemented in the company culture. Being accepted and used fastly for both new and old staff.

Clear logistic chain and synergies on the interactions of the sales force and support staff, implemented by the using of workflows, that digitally mimic the internal pre-existing process.

Clever management of the history of interactions with customers, (essential on consultative sales) adding the calls, Emails, interactions and documents not only from salesman but also of support and consulting staff. enabling the understanding of a sales process from all the interested parties.

The generation of pdf documents is a very powerful and useful tool.

**What do you dislike about YetiForce CRM?**

Lack of user and administrative documentation, the actual one is incipient, outdated and incomplete. That leads to a hard learning path. Additionally, the in-house team has to write the documentation for the end users.
The Spanish translation is incomplete, but I'm actively collaborating on crowdin to review and finish it.

**Recommendations to others considering YetiForce CRM:**

We plan to integrate Yetiforce to our website on the future, when the implementation be finished

**What problems is YetiForce CRM solving and how is that benefiting you?**

Efficient holistic management of the marketing process, that involve the ecosystem of suppliers, leads, customers, sales force and all the environment with his asynchronous relations and interactions. This leads to a more dynamic interaction on all the marketing ecosystem. 
On our trial, the customers the clients who are part of the test group, tells that communication and interaction are "better and faster" than before.

**Official Response from Paulina W:**

> Thank you for such a comprehensive review of YetiForce and for your contribution to the Spanish translation of the system. 
We are aware that the documentation needs a lot of improvements and we're doing our best to update it gradually.

  ### 9. it is the best for me

**Rating:** 5.0/5.0 stars

**Reviewed by:** Giorgos P. | IT, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 24, 2019

**What do you like best about YetiForce CRM?**

It is web based and cover all issues about business. most if not all of us like in this customer management system. Basically it is free and this makes it the best tool in terms of competition. It has a very good display and is a web. I can put as many users as I want and the most important is a stable system.I can very easily define user rights and I can define what to see, which records, and of course, what men. I think it is the best crm of those I have worked on and the most important thing is free.

**What do you dislike about YetiForce CRM?**

i haven't support on Greek. it needs more sms provider, it needs easier connect to social.

**Recommendations to others considering YetiForce CRM:**

I know it is free and cover all issues. The manage client has been very easily 

**What problems is YetiForce CRM solving and how is that benefiting you?**

Manage cliends with full informations. The most important problem we have solved is customer management. Now we can record any customer-related information.

**Official Response from Paulina W:**

> Thank you for this great review and rating, we're happy you're a part of our amazing community.

  ### 10. Organizing my business contacts

**Rating:** 4.5/5.0 stars

**Reviewed by:** Sheldon J. | I.T Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 22, 2019

**What do you like best about YetiForce CRM?**

The flexibility and customization that allows me to mold the CRM around my business. Setting up the CRM ws not difficult and I was able to use it on a shared hosting account which is great so that staff can use it anywhere and anytime.

**What do you dislike about YetiForce CRM?**

The Documentation and lack of Video tutorials, It would be much easier to understand if there were more tutorials or videos on how to perform some of the basic and advanced functions of the CRM.  I think the look can be improved slightly as it's hard to see a lot of details on the current layout design.

**Recommendations to others considering YetiForce CRM:**

If you are looking for a powerful CRM than yetifoce is the way to go but be prepared for a steep learning curve as documentation is very little and support is expensive and slow. However, if you have the time and patience to learn it will be rewarding.

**What problems is YetiForce CRM solving and how is that benefiting you?**

Organizing my contacts and accounts based on industry which will allow me to have a more targets sales approach for a particular industry that we can sell our IT services to.

**Official Response from Paulina W:**

> Thank you for sharing your feedback. We're aware that the documentation is incomplete and we're doing our best to gradually update it. Thanks for the suggestion regarding video tutorials, it's a great idea. 

  ### 11. YetiForce CRM

**Rating:** 3.5/5.0 stars

**Reviewed by:** Bradley J. | Senior Technician, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 14, 2019

**What do you like best about YetiForce CRM?**

Yeti has come a long way. It is super clean and provides ALL of the features I need from a CRM including support ticketing. The system is fast in comparison to other CRM program concentrating on a free open source system that does what is needed rather than trying to use it to make a dollar selling features and add ons that others should already have built-in, Yeti does. YetiForce has a full support ticketing system AND a Project management system built in. That is the part of the equation we were looking for and it does it in a clean and efficient way

**What do you dislike about YetiForce CRM?**

Yeti does tend to use a bit more server resources than vTiger it seems. But if is less than SugarCRM and Yeti seems to be excellent between the road choice

**Recommendations to others considering YetiForce CRM:**

YetiForce CRM is absolutely worth the effort to look at. There are few if any features a company needs that is not already available as part of the open source Yeti system

**What problems is YetiForce CRM solving and how is that benefiting you?**

I haven't really found anything I don't like about YetiForce. The system has all of the features I need and displays them in a fast and clean way. If anything some of the names or descriptive wording since it is not native English

**Official Response from Katarzyna Ulichnowska:**

> Thank you for taking the time to review YetiForce CRM. We are glad you are satisfied with our product. 

  ### 12. Top-notch CRM

**Rating:** 4.5/5.0 stars

**Reviewed by:** Decio J. | Empresário e desenvolvedor, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 14, 2019

**What do you like best about YetiForce CRM?**

I really liked the project management part, time tracking, but there are several other important functions, financial control and dynamic reports, easy-to-install platform, very good.

**What do you dislike about YetiForce CRM?**

Overall, there is nothing I didn't like about the product, I just missed the feature to integrate generating invoices here in Brazil.

**Recommendations to others considering YetiForce CRM:**

The only thing I miss is the part about generating invoices and payment slips; here in Brazil, this would make Yetiforce much more competitive.

**What problems is YetiForce CRM solving and how is that benefiting you?**

After I started using YetiForce, I have control over my company's expenses and invoices, and I create professional budgets and quotes for my clients much faster.

**Official Response from Paulina W:**

> Thank you for reviewing YetiForce!
We’re glad you like our software. We’re always open to suggestions so if you’d like to tell us more about the issues you experienced with invoices, tickets, and notes we’ll definitely take a look and try to solve them. You can send us an email to help@yetiforce.com and we’ll get back to you.
Thanks again!

  ### 13. Cost-effective tool for PyME companies

**Rating:** 4.5/5.0 stars

**Reviewed by:** Leandro S. | FSE - Field Support Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 01, 2019

**What do you like best about YetiForce CRM?**

I like the friendly interface to the end-user to load and manage data of PyME companies.

**What do you dislike about YetiForce CRM?**

Sometimes, we had issues about performance to make queries.

**What problems is YetiForce CRM solving and how is that benefiting you?**

I've solved the problem to organize the data mixed in the departments of the company, centralizing all the info in one solution 

  ### 14. Complete CRM but requires extra work to set it up

**Rating:** 4.0/5.0 stars

**Reviewed by:** Alvaro F. | Project Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 21, 2019

**What do you like best about YetiForce CRM?**

This is a very interesting CRM system, It has a lot of features that you coulnd't find easily on paid CRM. The possibility to contribute and set this up as your organitazion need it is valuable.

**What do you dislike about YetiForce CRM?**

This CRM still in development by the comunity, you can expect plenty bugs and the time to solve it it's not always the fastest you whish.

Evary update is a risk to lose something you had, make sure to have backups

**What problems is YetiForce CRM solving and how is that benefiting you?**

The posibility to adapt the CRM to my organization needs without the limitations that other paid CRM systems offer

**Official Response from Paulina W:**

> Thank you for your review and your feedback.

  ### 15. The Best I have Seen In Terms of User Experience...But A word of Caution

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 22, 2019

**What do you like best about YetiForce CRM?**

The user experience is by far the best I have seen.  All panels are logical in organization and the color scheme is easy on people with older eyes or color impairment in their vision as opposed to the absolutely horrid theme on Suite CRM.

**What do you dislike about YetiForce CRM?**

It seems the developers have cast aside the really small business that would have limited budgets and would like to take their cloud hosting  but just do not have the 65 Euro a month.  They should grant a free license to a very limited scope of resources, like 2 users and 500mb storage.  Let startups get setup and hooked so they will prioritize becoming a paid client.  Their free download is great, however, you will be hard pressed to find a shared host that allows for the minimum access and resources to meet the requirements.of Yeti.  It is available on Softaculous but even on my great Site Ground shared hosting I could not make the changes necessary to meet the minimum requirements to run the system within their recommended setup.

**Recommendations to others considering YetiForce CRM:**

Read the review.  I can only recommend the cloud solution because they will not offer any support to the open source.  That would not be a criticism except, my experience revealed a fatal (for me).  They not only paid no attention tom they were dismissive of reports.despite many people reporting the same experience. 

**What problems is YetiForce CRM solving and how is that benefiting you?**

In the end, I abandoned Yeti for a less robust but simpler solution.  I installed and immediately set about customizing drop downs.  I spent several hours doing this only to find none of my changes accessible.  I submitted to there forum.  Unfortunately the developers are too focused on other priorities.  They were absolutely convinced it was the fault of CRON not completing.  

I finally got CRON to run, but the problem persisted.  I informed them on the forums but they never paid any more attention to despite numerous others reporting the same experience as myself with the same problem.  It seemed to be clearly a DB issue and if that did not concern them and I had no ability to customize drop down lists, I felt it would be all wasted effort to try to implement.

I do applaud them for marvelous system, but come on, why would you ever make an update version that was reliant on completion of CRON to run properly?  This is a valid way to test?

I f it was within my budget I would in an instant implement Yeti.  But I am not there.  Based on my experience, I would highly recommend anyone who can afford the cloud solution to implement this over Suite CRM or Sugar CRM>  If you are thinking of making a go of running your own server...do not go there until they come clean about fixing the bug in the drop downs in the standard and custom fields.

  ### 16. A free code system better than paid CRMs

**Rating:** 4.5/5.0 stars

**Reviewed by:** Sergio A L. | Sergio A L Barbosa, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 29, 2019

**What do you like best about YetiForce CRM?**

The freedom to use YetiForce in the way that my business partners and I need most is what makes YetiForce the best CRM in terms of cost-effectiveness and agility. I recommend YetiForce for the flexibility and robustness of an application made by competent and up-to-date people.

**What do you dislike about YetiForce CRM?**

Precisely what makes it malleable makes it super complex. Many tools make the learning complex. Making the learning curve versus putting into practice what was learned!

**Recommendations to others considering YetiForce CRM:**

If you want to use a strong, robust, and scalable CRM system, this is the system: YetiForce

**What problems is YetiForce CRM solving and how is that benefiting you?**

A safe place to add all the features of employees, people, partners, and businesses!

  ### 17. Lots of Power for a FREE CRM

**Rating:** 2.5/5.0 stars

**Reviewed by:** Steve H. | President/CEO, Marketing and Advertising, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 21, 2019

**What do you like best about YetiForce CRM?**

I like that YetiForce CRM gives you all the necessary features of a paid CRM for FREE!

**What do you dislike about YetiForce CRM?**

The user interface is complicated, and the type is hard to read on the screen, especially in the set up area.

**Recommendations to others considering YetiForce CRM:**

YetiForce CRM is a great CRM from the standpoint of being free and packed with all the necessary CRM features.  If you have time to spend setting it up and don't mind a "clunky" interface, it should serve you fine.

**What problems is YetiForce CRM solving and how is that benefiting you?**

While we gave YetiForce CRM a try, we have moved on from it to another ecommerce/CRM combination solution that is also free, but much easier to navigate.

  ### 18. An Incredible CRM

**Rating:** 5.0/5.0 stars

**Reviewed by:** Chad C. | Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 21, 2019

**What do you like best about YetiForce CRM?**

This CRM is as simple or complex as you want it.  So far I have yet to find a complicated task that it could not automate. 

**What do you dislike about YetiForce CRM?**

You need a good bit of IT knowledge to run this CRM on your own.  Other than that, there is not much to dislike.

**Recommendations to others considering YetiForce CRM:**

Stop looking. This is the best CRM out there.

**What problems is YetiForce CRM solving and how is that benefiting you?**

I am managing not only my leads but all my active accounts.  I have setup automated emails and reminders that keep me in front of my audience at all times.

**Official Response from Paulina W:**

> Thank you for your amazing review, we're glad you're a part of our community!

  ### 19. One of the best CRM Systems I have used, Free or otherwise

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jeffery S. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 04, 2019

**What do you like best about YetiForce CRM?**

Very intuitive and responsive UI, Easy to read and locate what you are looking for but updated and modern. Great features you need in a CRM such as email sync, automation,  inventory, sales, marketing, dashboards and more. All at no extra cost and coming with a fully open sourced system. The dashboards are also very appealing visually but also provide a lot of information quickly and reliably. 

**What do you dislike about YetiForce CRM?**

The documentation is somewhat lacking, I didn't post on the board for support but it seems that even with free support, the response time is acceptable. Other packages for support are available as well as custom integration, development and implementation.Installing on your own server is somewhat difficult, for me. I used the documentation but ran into problems due to either a lack in the Yetiforce documentation or a lack in a required module documentation.

**Recommendations to others considering YetiForce CRM:**

Try out the demo first to see if it meets your needs. Set-up is somewhat difficult to manage unless you have an IT team or experience with servers. I would personally advise to use something else if you are a small-med team with no IT department.

**What problems is YetiForce CRM solving and how is that benefiting you?**

I am able to keep track of my customers as well as with the contact that occurs between us with everything in one place and I'm not searching through multiple apps to try to find the information I need. I have saved time with the automation features, adding leads automatically

**Official Response from Katarzyna Ulichnowska:**

> Thank you for expressing your opinion about YetiForceCRM. 

  ### 20. Best CRM

**Rating:** 5.0/5.0 stars

**Reviewed by:** Przemysław K. | Key Account Manager , Small-Business (50 or fewer emp.)

**Reviewed Date:** May 14, 2019

**What do you like best about YetiForce CRM?**

Most helpful in YetiForce are managing my calandar. 

**What do you dislike about YetiForce CRM?**

For now we don't see anything to dislike, everything in Yeti is changeable

**Recommendations to others considering YetiForce CRM:**

nothing on my minde :) 

**What problems is YetiForce CRM solving and how is that benefiting you?**

Now we can have everitning in one place. customers, emails and calendar 

**Official Response from Katarzyna Ulichnowska:**

> Thank you for taking the time to review YetiForce CRM. 

  ### 21. Best CRM/ERP

**Rating:** 5.0/5.0 stars

**Reviewed by:** Liviu B. | System Administrator, Transportation/Trucking/Railroad, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 13, 2018

**What do you like best about YetiForce CRM?**

I like the posibility to customize it without coding knowledge. It is very stable until now when we have over 100.000 entries in the database. We use it as main program to track/keep records in our company for like a year, and i am really pleased about it. 
We switched from vTiger that is very robust and very limited. Started as a very good open source but, unfortunately now, is all about money. 

**What do you dislike about YetiForce CRM?**

There`s not much that i don`t like. Maybe the chat function can be improved and reporting. 

**Recommendations to others considering YetiForce CRM:**

If you like an open source CRM/ERM system, that its versatile, easy to customize, YetiForce is the one. 

**What problems is YetiForce CRM solving and how is that benefiting you?**

We manage our logistic and transport company that has about 150 employees.

**Official Response from Katarzyna Ulichnowska:**

> Thank you so much for reviewing our system. The good news is that 4.5 will bring a completely new chat. 

  ### 22. Professional CRM

**Rating:** 3.5/5.0 stars

**Reviewed by:** Thomas-Per H. | Graphics/Media Designer, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 25, 2019

**What do you like best about YetiForce CRM?**

The professional apperence of this vTiger fork; very good for complex comercial workflows

**What do you dislike about YetiForce CRM?**

Nothing so far. Theinstallation is quick & easy though a bit tricky with its components; quite a lot to configure so you need deep (...) knowledge and possibilities with pe PHP

**Recommendations to others considering YetiForce CRM:**

Be sure to hava an adequate  server

**What problems is YetiForce CRM solving and how is that benefiting you?**

Organization of design workflows with different customers and sub-customers and productions

**Official Response from Paulina W:**

> Thank you for taking the time to review YetiForce.

  ### 23. Very useful CRM

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Utilities | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 14, 2019

**What do you like best about YetiForce CRM?**

It is very easy to customise to our requirements and to hide any unused or not required parts.

**What do you dislike about YetiForce CRM?**

I would like to see updates applied more frequently for things that do not work as they should.

**Recommendations to others considering YetiForce CRM:**

Give it a try we liked it!

**What problems is YetiForce CRM solving and how is that benefiting you?**

It has enabled us to maintain contact and keep control of customer contracts all in one easily accessible place.

  ### 24. YETI Great CRM for internal use

**Rating:** 3.5/5.0 stars

**Reviewed by:** Francisco L. | CRM Admin, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 28, 2019

**What do you like best about YetiForce CRM?**

Adaptability for the business process and needs for small business, a great soution to general problematics in small business I consider this is a great tool for LATAM countries due to the initial investment is small in comparisson with other crm tools

**What do you dislike about YetiForce CRM?**

PHP based sometimes limited in the administration level

**What problems is YetiForce CRM solving and how is that benefiting you?**

Sales, service and payrol

**Official Response from Paulina W:**

> Thank you for sharing your opinion about YetiForce, we appreciate your feedback.

  ### 25. Superb innovative CRM

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 07, 2018

**What do you like best about YetiForce CRM?**

It is so easy to work with. We needed a heavily customised CRM and had tried others in the past but none gave us the flexibility to create the type of system we wanted. Yetiforce allows us to create our own modules very quickly. They have done incredibly well in such a short time to create such a robust and secure system. They produce regular updates with new features (an incredible list that allows you to do so much more!). With past CRMs we could be waiting a year before a new release and they were always very buggy. I also love the team at Yetiforce - they are so helpful and supportive. They have gone from strength to strength and I am excited to see where they go with it from here. 

**What do you dislike about YetiForce CRM?**

There are no dislikes it is a beautiful system to work with

**Recommendations to others considering YetiForce CRM:**

Would definitely recommend Yetiforce. There is lots of information on github (and their website) to get you started. Github also has a growing community of active supporters who can help you.

**What problems is YetiForce CRM solving and how is that benefiting you?**

Managing a real estate agency I am still in the process of building it

**Official Response from Katarzyna Ulichnowska:**

> Thank you for taking the time to make such a comprehensive review. It means a lot to us.

  ### 26. THE BEST CRM

**Rating:** 5.0/5.0 stars

**Reviewed by:** Joel bertil C. | Gerente, Renewables & Environment, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 22, 2018

**What do you like best about YetiForce CRM?**

What I like the most is that it is a CRM with a lot of features, which in other CRMs are paid, without a doubt what I like the most is the community and the Yetiforce team, who selflessly help us with any problem that may arise.

**What do you dislike about YetiForce CRM?**

Actually, I don't dislike anything. If I had to ask for something, it would be a community in Spanish, but for now, the translator does well, hahaha.

**Recommendations to others considering YetiForce CRM:**

If what you want is flexibility, this is your product.

**What problems is YetiForce CRM solving and how is that benefiting you?**

Organization, workflow control, come on, the advantages it gives me are endless. I LOVE IT

**Official Response from Katarzyna Ulichnowska:**

> Thank you for adding your opinion!

  ### 27. What was missing in vtiger - Yeti provided and more

**Rating:** 4.5/5.0 stars

**Reviewed by:** Piotr S. | Head of IT Research & Development, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 14, 2019

**What do you like best about YetiForce CRM?**

I love the speed of the application and advanced permission models that represents serious approach to security.

**What do you dislike about YetiForce CRM?**

The templates_c folder ;) Also the steep learning curve for beginners.

**Recommendations to others considering YetiForce CRM:**

Be patient with the initial installation and make sure your server meets the system requirements to the line.

**What problems is YetiForce CRM solving and how is that benefiting you?**

Call center operations, ticket management, support for B2C

**Official Response from Katarzyna Ulichnowska:**

> Thank you for your review and for pointing out our serious approach to security. It is indeed a very important aspect for us and we want YetiForce to comply with the latest and highest security standards. 

  ### 28. The best open source CRM!!!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Costas C. | Operational Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 14, 2019

**What do you like best about YetiForce CRM?**

The ability to create custom modules! Moreover, it is very user friendly and the adaption in quite easy.

**What do you dislike about YetiForce CRM?**

There is nothing that I dont like. Only the cases where added modules required download and special settings in the server.

**Recommendations to others considering YetiForce CRM:**

Is the best CRM ever!!!

**What problems is YetiForce CRM solving and how is that benefiting you?**

Project monitoring, managed to optimise costs.

**Official Response from Katarzyna Ulichnowska:**

> Many thanks for your favorable review. 

  ### 29. Fast and well designed experience

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 24, 2019

**What do you like best about YetiForce CRM?**

We encountered YetiForce crm software during the research, obviously will only use for the management of the quotes. However, when we saw that other features were quite well designed over time, we carried out all of our project management and customer management processes.

**What do you dislike about YetiForce CRM?**

I think UI design responsiveness could be better for mobile phones. 

**Recommendations to others considering YetiForce CRM:**

You can take more steps quickly with professional support

**What problems is YetiForce CRM solving and how is that benefiting you?**

We use customer management, lead management, quote management, management of internal tasks, customer support portal. 

**Official Response from Paulina W:**

> Thank you for the review and your feedback regarding mobile UI- we'll keep your suggestions in mind.

  ### 30. Wonderful CRM and Cost Effective!

**Rating:** 5.0/5.0 stars

**Reviewed by:** David G. | Network Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 09, 2018

**What do you like best about YetiForce CRM?**

This CRM is excellent. Very customizable. There takes some trial and error, but the list of options you have are staggering. Also, it is free (If you host it on your own server), so that makes it even more appealing. 

**What do you dislike about YetiForce CRM?**

There are no manuals, so it will take some time to figure out how to maneuver around the program. 

**Recommendations to others considering YetiForce CRM:**

It is a great system . 

**What problems is YetiForce CRM solving and how is that benefiting you?**

We were looking for something that would help us keep track of all of our accounts that was also cost effective. YetiForce helped us organize all our accounts as well as became our new ticketing system!

**Official Response from Katarzyna Ulichnowska:**

> Thank you for your comments and taking the time to review our system.

  ### 31. Best CRM you can get - easy to use for non-computer geek

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 14, 2019

**What do you like best about YetiForce CRM?**

Once you understand the application structure - all the dependencies - you can adjust the appplication to your business processes hassle-free.

**What do you dislike about YetiForce CRM?**

The available documentation is not sufficient to get all the answers. Requires lot of tries to understand and get the results you aim for.
Lack of mobile version for iPhone.

**Recommendations to others considering YetiForce CRM:**

Ease of use, for free and intuitive.

**What problems is YetiForce CRM solving and how is that benefiting you?**

I store all the leads I gather, all the contractors and partners in there and once any lead turns into project I can easily manage all necessary resources to run the project.



**Official Response from Katarzyna Ulichnowska:**

> Thank you for your review, we don't have a mobile app but the system is responsive, i.e. you can log in from the phone and perform any operation on the system. Our solution has a built-in CalDAV and CardDAV standard, which allows full synchronization of the calendar and contacts between the CRM system and any device/application supporting this standard, e.g. Outlook, iOS, Android, Thunderbird.

  ### 32. More than a CRM, a complete application

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 14, 2019

**What do you like best about YetiForce CRM?**

Outstanding, its flexibility, adaptation, management, and interface. Everything required for the job.

**What do you dislike about YetiForce CRM?**

Lack of integration with Google (Contacts and Calendar), and a portal module for clients.

**What problems is YetiForce CRM solving and how is that benefiting you?**

Show information to work teams. The collaboration and the handling of emails and interaction with customers

  ### 33. Great choice for any business.Easy to use.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sebastian R. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 07, 2018

**What do you like best about YetiForce CRM?**

It easy to migrate  from oder systems to Yetiforce. Good customer support
All necessary modules, widgets and features are already in the system for free, the developers also provide free help. The system is quite easy to manage and it’s very user friendly when properly configured. One of the factors that made us choose YetiForce is their beneficial license. The app is fast, secure, looks good and works well. 
The system is completely free and can be adapted to your own requirements

**What do you dislike about YetiForce CRM?**

no auto updates, some functionalities still need some work (eg. chat)

**Recommendations to others considering YetiForce CRM:**

YetiForce has  lot's of functionalities which help users with their everyday tasks.

**What problems is YetiForce CRM solving and how is that benefiting you?**

Contact & Account  Information about our clients. Clients support. Manage Task / Activity employees.
Prepare Quote. We use it for our operational process, working with tickets and service contracts

**Official Response from Katarzyna Ulichnowska:**

> Thank you for submitting the review. We do our best to improve the system with each new version and 4.5 will bring a new chat. You can test it at https://gitdeveloper.yetiforce.com/

  ### 34. A very good free CRM

**Rating:** 3.5/5.0 stars

**Reviewed by:** Bailey D. | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 21, 2019

**What do you like best about YetiForce CRM?**

There are a ton of features and functions in YetiForce for everyone

**What do you dislike about YetiForce CRM?**

Clunky user interface makes it tricky to figure out at first

**What problems is YetiForce CRM solving and how is that benefiting you?**

YetiForce has helped us onboard new people, manage contacts and run our organisation.

**Official Response from Paulina W:**

> Thank you for taking the time to review YetiForce, we appreciate your feedback.

  ### 35. An incredibly powerful CRM

**Rating:** 4.0/5.0 stars

**Reviewed by:** John T. | Client Relations, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 29, 2019

**What do you like best about YetiForce CRM?**

I really like how many features this CRM has.

**What do you dislike about YetiForce CRM?**

It's a bit tricky to use at first, making it harder for new users.

**What problems is YetiForce CRM solving and how is that benefiting you?**

We're using this to track contacts & clients.

**Official Response from Paulina W:**

> Thank you for taking the time to review YetiForce, we appreciate it.

  ### 36. Well managed and efficient crm system

**Rating:** 4.0/5.0 stars

**Reviewed by:** MUKESH S. | Md, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 21, 2019

**What do you like best about YetiForce CRM?**

Leads management, opportunities handling and making effective sales pipelines 

**What do you dislike about YetiForce CRM?**

Interface must be more appealing as vtiger crm

**What problems is YetiForce CRM solving and how is that benefiting you?**

Must be allowed to make pdf file of every generated reports on every modules

**Official Response from Paulina W:**

> Thank you for sharing your opinion about YetiForce, we appreciate it.

  ### 37. ITS a very good CRM in opensource

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 14, 2019

**What do you like best about YetiForce CRM?**

All modules and functionalities are super. Its a great work.. But some modules are not supported fully.

**What do you dislike about YetiForce CRM?**

Customer support is not satisfied. If anything urgent no support is there

**What problems is YetiForce CRM solving and how is that benefiting you?**

Free to use is great!

**Official Response from Katarzyna Ulichnowska:**

> Thank you for your feedback. Unfortunately, you didn't specify which form of support you are not satisfied with - our free or paid support. Our SLA clients are our priority and we react very quickly to reported issues, so I assume you aren't satisfied with our free support which is provided on GitHub and our community helps with the issues. We encourage you to purchase our cloud offer and you will receive unlimited support which is quick and accurate. 

  ### 38. A very intuitive CRM

**Rating:** 4.0/5.0 stars

**Reviewed by:** Bailey P. | Mr, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 14, 2019

**What do you like best about YetiForce CRM?**

There are many features within the CRM and it has a really nice user interface. 

**What do you dislike about YetiForce CRM?**

It's a bit complicated to use, especially for end users. 

**What problems is YetiForce CRM solving and how is that benefiting you?**

It's helped us manage customer accounts intuitively 

**Official Response from Katarzyna Ulichnowska:**

> Thank you for your feedback. Please note that if the system is complicated for end users, you can disable some functions and modules in the admin panel, so it will become more simple to use. 

  ### 39. Free, but not great interface or easy to use. 

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 23, 2019

**What do you like best about YetiForce CRM?**

That it's free is a major perk, but with free comes some drawbacks. 

**What do you dislike about YetiForce CRM?**

That it's difficult to use, not super user friendly and hard to make some features work (for us)

**Recommendations to others considering YetiForce CRM:**

If you have someone full time that can work with the setup and admin this might be right for you. 

**What problems is YetiForce CRM solving and how is that benefiting you?**

We needed something to work for CRM and we tried YF. 

**Official Response from Paulina W:**

> Thank you for sharing your opinion, we appreciate it.

  ### 40. Comprehensive CRM Controlled by You

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Online Media | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 27, 2019

**What do you like best about YetiForce CRM?**

YetiForce CRM runs entirely from within your CPanel and gives you complete control over your own data.

**What do you dislike about YetiForce CRM?**

It takes a while to get used to the interface and configure the CRM.

**What problems is YetiForce CRM solving and how is that benefiting you?**

YetiForce CRM lets me track my clients contact history with my business. It helps me identify which clients are consistently contacting me and which one's need more follow up.

**Official Response from Paulina W:**

> Thank you for taking the time to share your opinion about YetiForce - we appreciate it.

  ### 41. YetiForce CRM - Developer View

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 21, 2019

**What do you like best about YetiForce CRM?**

The YetiForce CRM Platform is a great tool to customize to fit your company's CRM needs. I like the ability to customize and integrate the tool.

**What do you dislike about YetiForce CRM?**

I do not like how the admin interface is structured.

**Recommendations to others considering YetiForce CRM:**

Vet the product well to make sure it fits your needs.

**What problems is YetiForce CRM solving and how is that benefiting you?**

Collaboration for teams across the cloud and integration into other systems.

**Official Response from Paulina W:**

> Thank you for your review and feedback. If you have an idea of how the admin interface should look like to be more user friendly please let us know, we're always open to new suggestions.

  ### 42. Excellent Open Source CRM

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kimmo P. | ceo, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 12, 2018

**What do you like best about YetiForce CRM?**

We have been working with Open Source CRM programs since 2005. We have tested most of them. Now spent time with YetiForce since its first version and so far found no reasons why chance to one other. 
It has many unique features and functions, great layout, safe and it’s easy to administer.  It’s a  real multibranch software.


**What do you dislike about YetiForce CRM?**

There is no roadmap for future evolutions and functions. E.g. in version upgrades some functions has been removed without just any notice and that has caused problems.

**Recommendations to others considering YetiForce CRM:**

Just try it, there is a big possibility you be fond of it.

**What problems is YetiForce CRM solving and how is that benefiting you?**

Solving customer management by businesses from construction to public sector 

**Official Response from Katarzyna Ulichnowska:**

> Thank you for the review. We feel honored that you recommend us as you have years of experience in the CRM industry.

  ### 43. Excellent software and support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Wojciech S. | Enterprise (> 1000 emp.)

**Reviewed Date:** October 05, 2018

**What do you like best about YetiForce CRM?**

The software meets our specific requirements, but also offers great deal of flexiblility, security and reliability.

**What do you dislike about YetiForce CRM?**

Some functionalities deserve a bit of  fine tunning in order to make the image complete, but all in all benefits significantly outweigh the cons.


**Recommendations to others considering YetiForce CRM:**

 I can honesty recommend YetiForce as a great CRM not only for companies but also for different organizations and offices.

**What problems is YetiForce CRM solving and how is that benefiting you?**

We are using Yetiforce as a system for projects and investments monitoring in the Ministry of Entrepreneurship and Technology.

**Official Response from Katarzyna Ulichnowska:**

> Thank you for your positive feedback. 

  ### 44. Yeti Force

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 23, 2019

**What do you like best about YetiForce CRM?**

Granular permission simple custom app tool, free premium features. Best free CRM overall.

**What do you dislike about YetiForce CRM?**

Lack of reporting features. Buggy releases. Some features are disabled in recent releases.  (Google maps ,reporting etc

**Recommendations to others considering YetiForce CRM:**

Test before implementing

**What problems is YetiForce CRM solving and how is that benefiting you?**

Customer support and relationship management.

**Official Response from Paulina W:**

> Thank you for sharing your opinion and feedback.

  ### 45. Best of CRMs

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mikołaj O. | Doradca klienta, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 13, 2019

**What do you like best about YetiForce CRM?**

Most of the functions are configurable as you wish. Yeti can be configured for single-person use or for a company, as you prefer.

**What do you dislike about YetiForce CRM?**

Nothing, all the functions are great. If some functions aren't needed, switch them off.

**What problems is YetiForce CRM solving and how is that benefiting you?**

Client base, whole but compared with that base

**Official Response from Katarzyna Ulichnowska:**

> Thank you for your positive feedback!

  ### 46. Reliable and fast CRM. Perfect choice for any business! 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Maciej Z. | Content Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 09, 2018

**What do you like best about YetiForce CRM?**

I highly recommended YetiForce, because of features and customization they provide. CRM is very user friendly, simply to use and intuitive. They can implement custom module for you! Everything is customizable and you can add fields and particular views. YetiForce shows how good CRM can be. 


**What do you dislike about YetiForce CRM?**

Can't find any specific disadvantage at this point. CRM works well!


**Recommendations to others considering YetiForce CRM:**

If you want CRM solution, I think you should at least give a try to YetiForce solution. 

**What problems is YetiForce CRM solving and how is that benefiting you?**

It is Open Source, so you can lower all the cost. Also, good customer support and contact.


**Official Response from Katarzyna Ulichnowska:**

> Thank you very much for the nice recommendation. We are glad you like YetiForce.

  ### 47. Until today the best crm that I used

**Rating:** 5.0/5.0 stars

**Reviewed by:** José G. | Sr., Small-Business (50 or fewer emp.)

**Reviewed Date:** November 09, 2018

**What do you like best about YetiForce CRM?**

Ease of use.
Very intuitive.
Easy management of customers and sales teams.
Ability to upgrade by the development team

**What do you dislike about YetiForce CRM?**

In my opinion the ability to report could improve.
Improve billing financial management.

**Recommendations to others considering YetiForce CRM:**

Modern and versatile platform with great capacity to adapt to the most diverse business realities

**What problems is YetiForce CRM solving and how is that benefiting you?**

Lead management and asset management

**Official Response from Katarzyna Ulichnowska:**

> Thank you for the feedback, we appreciate your suggestions regarding the improvements.

  ### 48. Complete and easy control 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Bojan F. | Privat, Computer Software, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 20, 2018

**What do you like best about YetiForce CRM?**

Unique design, transparent and easy to customize. Each window has as so much data as the brain can handle and you do not feel that you have lost control.

**What do you dislike about YetiForce CRM?**

There are not enough concrete written instructions

**Recommendations to others considering YetiForce CRM:**

It does not matter whether you have a large company or a small business and you solved only one problem in business you won. But believe them to be solved a lot.

**What problems is YetiForce CRM solving and how is that benefiting you?**

You do not need to be a computer expert to successfully solve everyday needs and problems in the company

**Official Response from Katarzyna Ulichnowska:**

> Thank you for taking the time to review our software. We appreciate it.

  ### 49. Yetiforce CRM

**Rating:** 5.0/5.0 stars

**Reviewed by:** Gianluca P. | Founder, Information Technology and Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 07, 2018

**What do you like best about YetiForce CRM?**

We are an Italian system integrator and we are using YetiForce for all our CRM projects. We can manage all the CRM processes like Marketing, Sales and Post Sales with a very reliable system and with an excellent performance. We asked a feedback to our customers and they came back saying Yetiforce application is intuitive, fast and user friendly.

**What do you dislike about YetiForce CRM?**

At the moment documentation is not exaustive and need some improvements

**What problems is YetiForce CRM solving and how is that benefiting you?**

We manage Marketing processes , lifecycle of Service Request and Catalog Products

**Official Response from Katarzyna Ulichnowska:**

> Thank you for your recommendation. 

  ### 50. great and free CRM - YetiForce

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 12, 2019

**What do you like best about YetiForce CRM?**

Managing all the contact history (by phone or by email or even on chat

**What do you dislike about YetiForce CRM?**

At first I was astonished by lot of options. Then i got used to

**Recommendations to others considering YetiForce CRM:**

you have to try it. It is worth it.

**What problems is YetiForce CRM solving and how is that benefiting you?**

consistent contact with clients

**Official Response from Katarzyna Ulichnowska:**

> Thank you for your positive feedback. If there are too many options for you, you can disable them in the admin panel and keep only the ones you use.


## YetiForce CRM Discussions
  - [Is YetiForce on-premise or hosted?](https://www.g2.com/discussions/is-yetiforce-on-premise-or-hosted) - 1 comment, 2 upvotes
  - [Will YetiForce remain Open Source?](https://www.g2.com/discussions/will-yetiforce-remain-open-source) - 1 comment, 1 upvote
  - [What license is YetiForce published under?](https://www.g2.com/discussions/what-license-is-yetiforce-published-under) - 1 comment, 1 upvote
  - [Is YetiForce really free?](https://www.g2.com/discussions/is-yetiforce-really-free) - 1 comment, 1 upvote
  - [How many users can use YetiForce at the same time?](https://www.g2.com/discussions/how-many-users-can-use-yetiforce-at-the-same-time) - 1 comment, 1 upvote

- [View YetiForce CRM pricing details and edition comparison](https://www.g2.com/products/yetiforce-yetiforce-crm/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-20+12%3A38%3A48+-0500&secure%5Bsession_id%5D=27b6da4d-6c67-44a5-b5ff-247309dd8036&secure%5Btoken%5D=f79998956a3b216b5fc7522f7bfc72cdbf4ba4584259fbada07e147b17928424&format=llm_user)

## YetiForce CRM Features
**Sales Force Automation**
- Contact & Account Management
- Partner Relationship Mgmt. (PRM)
- Opportunity & Pipeline Mgmt.
- Task / Activity Management
- Territory & Quota Management
- Desktop Integration
- Product & Price List Management
- Quote & Order Management
- Customer Contract Management

**Marketing Automation**
- Email Marketing
- Campaign Management
- Lead Management

**Customer Support**
- Case Management
- Customer Support Portal
- Knowledge Base
- Call Center Features
- Support Analytics

**Reporting & Analytics**
- Reporting
- Dashboards
- Forecasting

**Mobile & Social**
- Mobile User Support

**Platform**
- Customization
- Workflow Capability
- User, Role, and Access Management
- Internationalization
- Sandbox / Test Environments
- Document & Content Mgmt.
- Performance and Reliability
- Output Document Generation

**Integration**
- Data Import & Export Tools
- Integration APIs
- Breadth of Partner Applications

**Generative AI**
- AI Text Generation

**Agentic AI - CRM**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

## Top YetiForce CRM Alternatives
  - [SuiteCRM](https://www.g2.com/products/suitecrm/reviews) - 4.2/5.0 (99 reviews)
  - [Vtiger All-In-One CRM](https://www.g2.com/products/vtiger-all-in-one-crm/reviews) - 4.3/5.0 (389 reviews)
  - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 4.4/5.0 (24,670 reviews)

