---
title: Vendasta Yesware Reviews
meta_title: 'Vendasta Yesware Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 821 reviews by the users' company size, role or industry
  to find out how Vendasta Yesware works for a business like yours.
aggregate_rating:
  rating_value: 4.4
  review_count: 821
  scale: '5'
date_modified: '2026-07-17'
parent_category:
  name: Sales Acceleration
  url: https://www.g2.com/categories/sales-acceleration
---

# Vendasta Yesware Reviews
**Vendor:** Vendasta  
**Category:** [Sales Engagement Software](https://www.g2.com/categories/sales-engagement)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 821
## About Vendasta Yesware
Vendasta Yesware is a sales outreach solution that helps you with email tracking, automated sales sequences, email templates and sales automation. It works out of your Gmail or Outlook inbox and syncs activities to the CRM, empowering sales reps and managers to drive better results without switching tabs, systems, or workflows. From the first cold email until you close the deal, know what’s working, who’s ready to buy, when to follow up and what messaging to use. It’s simple to set up and easy to use, helping you close more deals without the complexity of “enterprise” sales software. Companies like Netbrain, General Assembly and BMO use Yesware for sales. To learn more, visit www.yesware.com.



## Vendasta Yesware Pros & Cons
**What users like:**

- Users value the **reliable outreach capabilities** of Yesware, appreciating its intuitive design and comprehensive campaign management. (4 reviews)
- Users value the **intuitive setup and comprehensive features** of Vendasta Yesware, enhancing CRM tasks efficiently. (4 reviews)
- Users find Vendasta Yesware to be **extremely easy to use** , delivering reliable and intuitive email automation effortlessly. (3 reviews)
- Users value the **easy scheduling** features of Yesware, appreciating its reliable outreach capabilities and integration options. (3 reviews)
- Users appreciate the **effective scheduling** features of Vendasta Yesware, enhancing their outreach and campaign management. (3 reviews)
- Users appreciate the **reliable automation** features of Vendasta Yesware, particularly in scheduling and sending emails effectively. (2 reviews)
- Connectivity (2 reviews)
- Users value the **CRM integration** of Vendasta Yesware, enhancing their campaign management and prospect tracking capabilities. (2 reviews)
- Users love the **email tracking** feature of Yesware for its simplicity and real-time insights on outreach effectiveness. (2 reviews)
- Google Integration (2 reviews)

**What users dislike:**

- Users experience **poor customer support** , often receiving no responses to issues and struggling with product functionality. (3 reviews)
- Users express frustration with **poor support** , as unresolved issues significantly hinder their experience and access to features. (3 reviews)
- Users find the **contact importing process difficult** , expressing frustration over lack of support and communication for upgrades. (2 reviews)
- Users face **significant limitations** with Vendasta Yesware, particularly regarding unresponsive support and non-functioning features. (2 reviews)
- Users find Vendasta Yesware has **limited functionality** , making it difficult for larger operations to scale effectively. (2 reviews)
- Subscription Issues (2 reviews)
- Users face challenges with **account management** , often struggling to get responses for subscription upgrades. (1 reviews)
- Users criticize the **lack of personalized onboarding and technical support** , making it challenging to adapt to Yesware. (1 reviews)
- Complex Settings (1 reviews)
- Users report frequent **email issues** with Yesware, including disconnects and uncertainty about email delivery and tracking. (1 reviews)

## Vendasta Yesware Reviews
  ### 1. Makes life so much easier

**Rating:** 5.0/5.0 stars

**Reviewed by:** Maima F. | Enterprise (> 1000 emp.)

**Reviewed Date:** March 09, 2023

**What do you like best about Vendasta Yesware?**

Ease of creating templates, tracking emails, etc.

**What do you dislike about Vendasta Yesware?**

Glitches, sometimes it go out without warning

**What problems is Vendasta Yesware solving and how is that benefiting you?**

Quick reply, tracking emails and opened messages, templates to send email so fast.

  ### 2. Business Development Representative

**Rating:** 5.0/5.0 stars

**Reviewed by:** Anthony C. | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 09, 2023

**What do you like best about Vendasta Yesware?**

Yesware helps me track lead engagement, and saves me time.

**What do you dislike about Vendasta Yesware?**

Yesware can cause spamming flags if you aren't cautious.

**What problems is Vendasta Yesware solving and how is that benefiting you?**

Yesware helps track engagement in real time

  ### 3. I've worked in business development/ software sales for 4 years.

**Rating:** 2.5/5.0 stars

**Reviewed by:** Jack K. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 09, 2023

**What do you like best about Vendasta Yesware?**

Templates are helpful when sending out standard emails.

**What do you dislike about Vendasta Yesware?**

Sequencing contacts is not as easy in yesware as other crms

**What problems is Vendasta Yesware solving and how is that benefiting you?**

Understanding buyers interest/engagement with our communications

  ### 4. Yesware a fine solution

**Rating:** 3.5/5.0 stars

**Reviewed by:** Chris M. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 24, 2023

**What do you like best about Vendasta Yesware?**

It did a fine job linking my emails and responses to salesforce records.

**What do you dislike about Vendasta Yesware?**

It was a bit buggy in our instance, but we do run a google domain that takes updates and beta features, so that may have been part of the occasional issues.  We did find a plug in app that provided more of the features we needed and was more stable.

**What problems is Vendasta Yesware solving and how is that benefiting you?**

Linking emails to salesforce records.

  ### 5. Perfect for SMB looking to scale their sales outbound efforts

**Rating:** 5.0/5.0 stars

**Reviewed by:** Carsten P. | Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 11, 2022

**What do you like best about Vendasta Yesware?**

Yesware is easy to start with, and the price point for solo founders and entrepreneurs is incredibly reasonable. In addition, Yesware tracks email attachments and allows you to create campaigns and email sequences.

**What do you dislike about Vendasta Yesware?**

There is nothing I experienced that I dislike or would change at the moment.

**What problems is Vendasta Yesware solving and how is that benefiting you?**

The email tracking is super helpful as it can tell when a client is engaging with my emails and when are the best times for outreach. Setting up email templates also helped us save crazy amounts of time. It's a sales power tool.

  ### 6. Solid, efficient tool

**Rating:** 4.0/5.0 stars

**Reviewed by:** Thomas B. | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 09, 2023

**What do you like best about Vendasta Yesware?**

Manage email outreach, and campaigns, save a lot of time honestly.

**What do you dislike about Vendasta Yesware?**

Ideally would like to know if a client is opening an email vs a colleague who is cc'd - note sure if that funcionality exists.

**What problems is Vendasta Yesware solving and how is that benefiting you?**

Knowing if a client is opening my emails and ghosting, or just hasn't seen the email yet!

  ### 7. Cost-effective Solution to Monitor Email Open Rates

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Public Relations and Communications | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 25, 2022

**What do you like best about Vendasta Yesware?**

The Yeaware platform is ideal if you are looking to monitor who opens your emails. The platform is an addon to your email. It provides decent data that can help you understand who is opening your emails. It is a cost-effective solution that doesn't have a lot of useless bells and whistles

**What do you dislike about Vendasta Yesware?**

It seems like the software is 50/50 in understanding if your emails are opened, but again, it's better than nothing. In the past, the platform had a pop up letting you know if an email was opened, but this feature is not available anymore. That being said, there is a dropdown list of people who have opened an email that you can view when writing emails.

**What problems is Vendasta Yesware solving and how is that benefiting you?**

Yesware is solving an extremely important problem in understanding if anyone is opening your emails. They have also created a platform that is really easy to setup and use.

  ### 8. Yeswares #1 Fan

**Rating:** 5.0/5.0 stars

**Reviewed by:** Julia B. | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 09, 2023

**What do you like best about Vendasta Yesware?**

Yesware was incredibly easy to learn and I loved the easy interface!

**What do you dislike about Vendasta Yesware?**

NOTHING!!! It is a great product and one I heavily rely on.

**What problems is Vendasta Yesware solving and how is that benefiting you?**

The templates were so incredibly useful! They were easy to build and plug different pieces of information into and looked seamless with my other emails!

  ### 9. used yesware for prospecting / email / BDR

**Rating:** 2.5/5.0 stars

**Reviewed by:** Emma S. | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 09, 2023

**What do you like best about Vendasta Yesware?**

i like the follow up portion of yesware / utilizing this has helped me a lot

**What do you dislike about Vendasta Yesware?**

the opens... i feel as though they are not always accurate, especially when someone is cc'd

**What problems is Vendasta Yesware solving and how is that benefiting you?**

helping with follow up / tracking opens

  ### 10. Great tool to have

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sheena P. | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 09, 2023

**What do you like best about Vendasta Yesware?**

I can set reminders and I'm able to see who's read my email

**What do you dislike about Vendasta Yesware?**

I can't think of anything that I dislike about Yesware

**What problems is Vendasta Yesware solving and how is that benefiting you?**

I'm able to see emails that have been read

  ### 11. Yesware gives great insight into email open rates

**Rating:** 4.5/5.0 stars

**Reviewed by:** Kathleen C. | Sales Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 29, 2021

**What do you like best about Vendasta Yesware?**

I love the report that is generated weekly to summarize the email activity from the week before.

**What do you dislike about Vendasta Yesware?**

I wish you could always see who exactly opened an email when there are multiple recipients.

**Recommendations to others considering Vendasta Yesware:**

I really like the ability to track emails sent, open rate, etc.

**What problems is Vendasta Yesware solving and how is that benefiting you?**

I can see the open rates when sending emails to see what good times, subject lines, content, etc.

  ### 12. Great business tool to improve your sales

**Rating:** 4.5/5.0 stars

**Reviewed by:** Elisa A. | Sales Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 27, 2022

**What do you like best about Vendasta Yesware?**

The templates are a great way to save a bunch of time

**What do you dislike about Vendasta Yesware?**

That you have to re-configurate if you want to see when a collegue opens your emails...

**What problems is Vendasta Yesware solving and how is that benefiting you?**

Not to type everything again on our first contact email.... we just have some template for all of our products

  ### 13. Love Yesware--I've used it with several orgs and have worked to implement it in every role I've had

**Rating:** 5.0/5.0 stars

**Reviewed by:** Em S. | Account Executive, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 27, 2022

**What do you like best about Vendasta Yesware?**

I love the templates and being able to see the success for each of the flows in the app

**What do you dislike about Vendasta Yesware?**

I wish that the reporting was better, sometimes I don't get notification that someone read it until 2-3 hours after.

**Recommendations to others considering Vendasta Yesware:**

I love Yesware--as an individual sales contributor, I always use it for follow-ups, recaps, and prospecting.

**What problems is Vendasta Yesware solving and how is that benefiting you?**

Having quick access to the templates for follow-ups and recaps

  ### 14. Removes guessing game

**Rating:** 3.5/5.0 stars

**Reviewed by:** Joshua T. | C00, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 04, 2022

**What do you like best about Vendasta Yesware?**

Ability to get real-time feedback to see when the email is opened or reopened.

**What do you dislike about Vendasta Yesware?**

Vague on who is opening email if a colleague is copied.

**Recommendations to others considering Vendasta Yesware:**

It is a great tool to use in sales process. I would be interested in how others have used the scheduling or attachment tracking aspect of the software. When I have used it in the past, people have had challenges in opening it so I decided to stop using that feature. I would recommend if you are working with a colleague on a project not copy them as it is difficult to distinguish who open the email.

**What problems is Vendasta Yesware solving and how is that benefiting you?**

Ability to see if proper follow-up is needed. If email is being opened multiple times or shared with others.

  ### 15. Cost effective email solution

**Rating:** 3.0/5.0 stars

**Reviewed by:** Jodi P. | Director Educational Partnerships, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 18, 2022

**What do you like best about Vendasta Yesware?**

Allows for easy tracking of email open rates

**What do you dislike about Vendasta Yesware?**

No ability to send campaigns or sequences. Calendar/meeting feature is not easy to use

**What problems is Vendasta Yesware solving and how is that benefiting you?**

Tracking email opens

  ### 16. Yesware is essential for a healthy pipeline.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Craig R. | Account Executive, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 08, 2022

**What do you like best about Vendasta Yesware?**

Yesware offers accurate tracking of emails that lets me know when my prospects have opened or clicked on links with my campaigns.

**What do you dislike about Vendasta Yesware?**

Not much, the only issue I've ever experienced is that it's challenging to change the delivery date when the campaign is in process.

**Recommendations to others considering Vendasta Yesware:**

Give it a shot! It's easy to set up campaigns, and I've found it an invaluable resource for selling.

**What problems is Vendasta Yesware solving and how is that benefiting you?**

The biggest problem Yesware has solved for is time. The automation of my campaigns gives me so much time back in my day for selling and prospecting even more.

  ### 17. Very happy with YesWare

**Rating:** 4.5/5.0 stars

**Reviewed by:** Andrew S. | Sr. Director Business Development, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 26, 2022

**What do you like best about Vendasta Yesware?**

I like the data provided about open rate and my favorite functionality is pop-up notifications when emails are opened.

**What do you dislike about Vendasta Yesware?**

YesWare and Mac, using Outlook, sometimes lose connection and needs to be reconnected to work.  I hear Mac generally has more issues then PCs.

**What problems is Vendasta Yesware solving and how is that benefiting you?**

YesWare automically tracks emails to Saleforce and that allows me to record my data without duplicate entries.

  ### 18. A Must Have For Customer Service & Sales Teams

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 27, 2022

**What do you like best about Vendasta Yesware?**

-most email tracking softwares don't enable senders to know if their own team that was CCed opened their email or the client
-super cool to see the device and locations where the email was opened as well
-notifications for opened emails makes it simple to respond when clients are most engaged 
-works seamlessly with Gmail and doesn't worsen the overall gmail experience 
-templates are seamless and easy to use

**What do you dislike about Vendasta Yesware?**

-wish the mobile integration and experience was better
-would be great to only get open notifications for particular emails while still being able to have tracking implemented for all emails
-would use the calendar scheduling if it was better and would prefer to use yesware calendar calendly
-just need to implement the same reminder appointment workflows for the scheduling feature

**Recommendations to others considering Vendasta Yesware:**

Just try it. Very easy to install and very easy to remove if your find a better solution.

**What problems is Vendasta Yesware solving and how is that benefiting you?**

-helping reduce the amount of time teams spend emailing with the use of templates that can be shared 
-providing sales and customer service teams with the ability to understand if their email has simply not be seen or opened only once so they should follow up, or if the client is consultantly reviewing email
-determine if client is forwarding the email and sharing links provided with team members

  ### 19. Advantages of Yesware

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jacqueline D. | Travel Advisor, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 27, 2022

**What do you like best about Vendasta Yesware?**

Being able to see if a client has received and or opened and read an email I have sent them.

**What do you dislike about Vendasta Yesware?**

Everytime I login to a different email address account I'm asked if I'd like to use yesware for that account. If I say no, it shouldn't ask me again, unfortunately, even when I have said no, each time I login to the different account I'm always asked.

**What problems is Vendasta Yesware solving and how is that benefiting you?**

It's great because I know if a client has at least received my email or not. Knowing a client has opened and read it really helps so I know that it's not just being deleted from their inbox.

  ### 20. Honest Feedback

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Commercial Real Estate | Enterprise (> 1000 emp.)

**Reviewed Date:** August 25, 2022

**What do you like best about Vendasta Yesware?**

Being able to see where the email was opened and how many times

**What do you dislike about Vendasta Yesware?**

Sometimes there are glitches, making sending an email slower

**What problems is Vendasta Yesware solving and how is that benefiting you?**

Being able to see if my email was effective by the number of times it was opened

  ### 21. Yesware as an email tracking Tool

**Rating:** 4.0/5.0 stars

**Reviewed by:** Lorrens S. | CS Supervisor, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 02, 2021

**What do you like best about Vendasta Yesware?**

Yesware is able to help me identify if a customer was able to view my sent email or is currently opening my email and would help me decide if I'd be able to followup with a phone call and have a quick chat to see if it can lead with a potential sale.

**What do you dislike about Vendasta Yesware?**

So far it got all the tools I need to get my job done more effectively. There may be some occational lags in inserting my email templates but other than than. everything works nice and smoothly.

**What problems is Vendasta Yesware solving and how is that benefiting you?**

With Yesware, It helped me maximize the use of email communication specially during this pandemic time when it's quite difficult to get a hold of your contacts and not knowing if they've seen your email or not to prompt a follow-up.

  ### 22. Blind without Yesware

**Rating:** 5.0/5.0 stars

**Reviewed by:** Don B. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 27, 2022

**What do you like best about Vendasta Yesware?**

Knowing when emails are opened and by whom is crucial information.  If I send an important email and see it opened, I know it got attention.  If it is not opened, I can call to fix that.  Older emails that are getting fresh attention are also brought up, so I can know what is going on or not going on.

**What do you dislike about Vendasta Yesware?**

It does not work on my android.  That means I am only in the know when I'm at my deskdop.

**What problems is Vendasta Yesware solving and how is that benefiting you?**

Less wondering if anybody is reading my emails and whom.  When emails get passed around you can see lots of openings.

  ### 23. Best Email Tracking Tool Out There (Especially for Outlook)

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 05, 2019

**What do you like best about Vendasta Yesware?**

For starters, tracking events/opens is immediate -- which is hugely beneficial. You instantly know when someone's opened an email! 95% of the time, it's incredibly reliable. It syncs easily with SFDC, they offer lots of templates, and it's constantly getting better. Plus, the hugely added benefit of having the real-time event tracking panel right next to your email makes for a much more workflow.

**What do you dislike about Vendasta Yesware?**

Sometimes it requires you to restart the software in the event they are launching an upgrade, etc. - but by and large, I rarely experience many hiccups! They should probably launch an app soon to help people track engagement when they are not in front of their desk/laptops.

**Recommendations to others considering Vendasta Yesware:**

If you're looking for the "leader in the clubhouse", Yesware is the tool of choice.

**What problems is Vendasta Yesware solving and how is that benefiting you?**

Confidence that my emails were getting read. Allows me to follow up in a timely and relevant manner. The real-time event tracking panel pinned next to Outlook is also REALLY helpful -- helps with workflow a ton!

  ### 24. Better than good but a few improvements would make it great

**Rating:** 4.0/5.0 stars

**Reviewed by:** Alison B. | A, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 05, 2022

**What do you like best about Vendasta Yesware?**

Automation! It integrates so well with Salesforce. Once I add a new account/contact into a Yesware campaign all of my follow-ups are automatic and keep me organized.

**What do you dislike about Vendasta Yesware?**

I don't like that when you get an 'out-of-office' reply from a contact you're doing outreach to, Yeswayre completely kicks them out of the campaign entirely. I wish there was something in place that could differentiate an OOO reply from an actual reply.

**What problems is Vendasta Yesware solving and how is that benefiting you?**

Organization! 100% Yesware keeps me organized. I know when I need to make calls, send emails, follow up with follow-ups. And in the event something slips through me, Yesware is always there to remind me.

  ### 25. Excellent product missing some critical features

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 26, 2022

**What do you like best about Vendasta Yesware?**

Speed of notifications and details needed

**What do you dislike about Vendasta Yesware?**

Abity to see all mail reads in a click!!

**What problems is Vendasta Yesware solving and how is that benefiting you?**

Clearing the question of delivering and interests in my emails

  ### 26. Review for Yesware

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Outsourcing/Offshoring | Enterprise (> 1000 emp.)

**Reviewed Date:** April 19, 2022

**What do you like best about Vendasta Yesware?**

When it gives me report how many engagement my customer has  to my emails

**What do you dislike about Vendasta Yesware?**

sometimes the report is accurate sometimes it's not.

**Recommendations to others considering Vendasta Yesware:**

I can recommend Yesware as this will be helpful in managing your emails.

**What problems is Vendasta Yesware solving and how is that benefiting you?**

It solves issues with emails that are not being read by your clients as you can be able to track them. Benefit, it will be easy for you to know if your customers are ignoring your request or they just don't care at all.

  ### 27. Great value for the money

**Rating:** 4.0/5.0 stars

**Reviewed by:** Autumn A. | Account Executive, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 23, 2021

**What do you like best about Vendasta Yesware?**

I like the features and functionality that come with Yesware. You can easily set up email campaigns and follow-up responses for your week in 5-10 minutes. It also has data around how many times a prospect has clicked or opened an email, and it is extremely helpful with reaching out.

**What do you dislike about Vendasta Yesware?**

There was a slight learning curve when I started using Yesware, but if you have the slightest knowledge of technology, you will do fine. It does not have all of the bells and whistles that other programs like Outreach do, but it gives you what you need at a fraction of the price.

**What problems is Vendasta Yesware solving and how is that benefiting you?**

Being able to schedule my outreach/emails to go out ahead of time is a huge time saver. Also, being able to see who opened/clicked my email gives me the knowledge of who I should be spending time tracking down and calling versus the ones I should save for later.

  ### 28. Yes to Yesware!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Asiel L. | Media Planner, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 07, 2022

**What do you like best about Vendasta Yesware?**

I appreciate the insights I speak better

**What do you dislike about Vendasta Yesware?**

There's nothing that I dislike. It's helpful

**Recommendations to others considering Vendasta Yesware:**

Use it for text messages and conversations that you plan to have in-person too!

**What problems is Vendasta Yesware solving and how is that benefiting you?**

Response rates have increased tremendously. In addition to my grammar, and displaying likeability via emails.

  ### 29. Amazing sales tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Fine Art | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 11, 2019

**What do you like best about Vendasta Yesware?**

The activity button is very useful for seeing who opened your email. I also like the pop-up activity notices that come in throughout the day.

**What do you dislike about Vendasta Yesware?**

The templates area could use some improvement. It isn't always easy to find templates I have used in the past. And it would be great to be able to insert an image.

**Recommendations to others considering Vendasta Yesware:**

If you work in sales, it is very valuable to know that a client or prospect opened your emails. Yesware provides that ability and more.

**What problems is Vendasta Yesware solving and how is that benefiting you?**

I can see if a client or sales prospect is serious about what I am sending. If they open my emails several times, I know that they are worth a nudge. 

  ### 30. YES TO YESWARE

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 21, 2022

**What do you like best about Vendasta Yesware?**

The email tracking is most valuable to knowing who is interactinf with emails sent. I also send the same email often, so to use pre-written email templates has saved so much time.

**What do you dislike about Vendasta Yesware?**

It can be glitchy at times. But there is not much else that I do not like about the software. It really does good things for customer management as an account manager.

**Recommendations to others considering Vendasta Yesware:**

Yes

**What problems is Vendasta Yesware solving and how is that benefiting you?**

I am solving problems like time management. In sales, its good to know who is worth reaching out to to save yourself time from wasteful prospecting. I find that I can weave out the people who consistently open my emails and do not reply

  ### 31. Why this will help your ROI

**Rating:** 5.0/5.0 stars

**Reviewed by:** Eric R. | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 04, 2022

**What do you like best about Vendasta Yesware?**

Great Platform. I would definitely recommend this to anyone who really wants to automate their communications to make more money.

**What do you dislike about Vendasta Yesware?**

I really think they need more templates and better integrations but overall it's really hard to dislike this platform. It does what they say it does.

**Recommendations to others considering Vendasta Yesware:**

Make sure you know how to set up email marketing campaigns and know the laws.

**What problems is Vendasta Yesware solving and how is that benefiting you?**

Sales Automation

We also use it for email marketing, keeping in contact with our current and past clients.

  ### 32. YESWARE has helped identify opportunities through monitoring engagement

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Market Research | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 25, 2022

**What do you like best about Vendasta Yesware?**

The best feature for me is open notifications followed by the easy use of email templates

**What do you dislike about Vendasta Yesware?**

Occasionally templates won't load quickly

**What problems is Vendasta Yesware solving and how is that benefiting you?**

I like to be able to see when a customer engages with an email so I can time a reply

  ### 33. Yesware Review

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 04, 2022

**What do you like best about Vendasta Yesware?**

-The ability to have a massive outreach to potential customers. I also love the fact that you can see the outcome of the emails. FOr example: if they opened email if the email is not good, etc.

**What do you dislike about Vendasta Yesware?**

You need to log out of the web browser occasionally because sometimes it will not work. I had issues when I made a campaign but it just did not send and I wasn't aware. Also the timeliness of customer service isn't great.

**What problems is Vendasta Yesware solving and how is that benefiting you?**

Larg scale out reach, I now have the ability to reach out to hundreds of customers compared to doing that on out look where my account is at risk of getting blacklisted.

  ### 34. Great tool for Salespeople

**Rating:** 5.0/5.0 stars

**Reviewed by:** Michele W. | Account Executive, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 28, 2021

**What do you like best about Vendasta Yesware?**

For a salesperson, this is a great tool to track emails in order to see what email cadence works, does not work. What links did the receiver click on, did they open the email at all, and much more.

**What do you dislike about Vendasta Yesware?**

Nothing to do with Yesware, just wish my superiors at my previous employer had taken my suggestion in implementing it for all salespeople company-wide. I would talk with my coworkers about how cool and helpful it was, and several of them wound up signing up for Yesware and loved it, so it would have been nice if the company had got onboard with helping out their people.

**What problems is Vendasta Yesware solving and how is that benefiting you?**

We were seeing what emails worked and what did not. I could tailor my emails based on what people were receptive to and what they did not engage with. Also to see what links they would click or not.

  ### 35. I loved it accurate for canvassing

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Commercial Real Estate | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 04, 2022

**What do you like best about Vendasta Yesware?**

Accuracy
I liked how quickly it would tell you who and where they opened my email. I think it is a great tool for salespeople.

**What do you dislike about Vendasta Yesware?**

It randomly will say someone opened my email in a foreign location.
I thought it was confidential but then realized either hackers or people at Yesware are opening my emails.

**Recommendations to others considering Vendasta Yesware:**

IDK

**What problems is Vendasta Yesware solving and how is that benefiting you?**

Seeing the rate ofo how many people are opening my emails.

  ### 36. Sale Director

**Rating:** 5.0/5.0 stars

**Reviewed by:** Joe S. | sr. sales director, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 04, 2022

**What do you like best about Vendasta Yesware?**

Tracking of open emails and being able to follow up with them

**What do you dislike about Vendasta Yesware?**

getting logged out and relogging into my gmail for it.

**Recommendations to others considering Vendasta Yesware:**

great software

**What problems is Vendasta Yesware solving and how is that benefiting you?**

top of funnel for sales.

  ### 37. YesWare is Career Changing

**Rating:** 5.0/5.0 stars

**Reviewed by:** Crystal M. | Senior Publicity Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 27, 2022

**What do you like best about Vendasta Yesware?**

The fact that you can see who opens your emails! As a publicist, this kind of information is invaluable.

**What do you dislike about Vendasta Yesware?**

Nothing really; I think the system is accurate. I would maybe like it if switching to a new account was more seamless but other than that, I really enjoy the service

**What problems is Vendasta Yesware solving and how is that benefiting you?**

Just knowing that my emails aren't going into the void. By seeing who has opened and read your email, you have a better idea in who is potentially interested in what you're selling

  ### 38. Love the templates, but has some extra steps that make the process slow

**Rating:** 3.5/5.0 stars

**Reviewed by:** Zachary M. | Sales Development Representative, Enterprise (> 1000 emp.)

**Reviewed Date:** November 09, 2021

**What do you like best about Vendasta Yesware?**

My favorite thing is the templates for emails. The simplicity in creation and in editing the templates to send emails makes my workflow more efficient and reach more prospects.

**What do you dislike about Vendasta Yesware?**

I wouldn't say I like some of the extra steps for creating templates and who opened my emails. They can also improve the alerts they send over and streamline it all in an email thread.

**Recommendations to others considering Vendasta Yesware:**

I would use their support more to know some more efficiencies in creating templates and helping my work flow

**What problems is Vendasta Yesware solving and how is that benefiting you?**

I haven't had many problems with the Yesware overall, just the tiny extra steps here and there when sending and searching prospects. Some benefits are the ease of seeing a singular prospect opening my emails or links clicked.

  ### 39. Good but there's cheaper alternatives

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Transportation/Trucking/Railroad | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 04, 2022

**What do you like best about Vendasta Yesware?**

I mainly use it for the mass email function

**What do you dislike about Vendasta Yesware?**

the price of $45/month.  I found out streak CRM can do mail merge for $19/month

**Recommendations to others considering Vendasta Yesware:**

Its a good easy to use platform.

**What problems is Vendasta Yesware solving and how is that benefiting you?**

I needed a platform to do mass email.  I mainly use Yesware for that.

  ### 40. Essential for sales teams

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tania  G. | Talent Recruiter, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 22, 2021

**What do you like best about Vendasta Yesware?**

What I like best about yesware is that it allows me to track my emails and see if they were received or not.  Also, scheduling outgoing emails is a great tool

**What do you dislike about Vendasta Yesware?**

There isn't anything I dislike about this app

**What problems is Vendasta Yesware solving and how is that benefiting you?**

With yesware I have been able to organize my inbox making my workday more efficient and freeing up time.

  ### 41. Great service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 04, 2022

**What do you like best about Vendasta Yesware?**

Knowing who is reading my emails and when

**What do you dislike about Vendasta Yesware?**

Not having more specific info when emails are forwarded

**Recommendations to others considering Vendasta Yesware:**

Great tool

**What problems is Vendasta Yesware solving and how is that benefiting you?**

Mostly sales related issues.  Knowing when and who is interested in what I am sending.  It helps me to be more productive and strategic.

  ### 42. Good email tracking service

**Rating:** 4.0/5.0 stars

**Reviewed by:** Charlie S. | Account Executive, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 27, 2022

**What do you like best about Vendasta Yesware?**

seeing who opens my proposals and emails and if they click through to attachments

**What do you dislike about Vendasta Yesware?**

pricing increased significantly this year on me

**What problems is Vendasta Yesware solving and how is that benefiting you?**

benefit of knowing who opened my emails is important to my sales process

  ### 43. The BEST Software Ever Made

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 07, 2021

**What do you like best about Vendasta Yesware?**

Yesware has been my one source of truth across the past 8 years. The flexibility and easy cadences of the product help me to easily send all my bulk emails to prospects all in one sweep. Being on the enterprise level of sales, this can be extremely frustrating when you can not have your tool communicate or help simplify your day-to-day operations.

**What do you dislike about Vendasta Yesware?**

It would be great to have pre-drafted {{first_name}} or {{company}} buttons to easily drag and drop into emails, or a complete dictionary on where to find those.

**What problems is Vendasta Yesware solving and how is that benefiting you?**

I am solving hitting my quota with Yesware. Being in sales 10 years, this has been my sidekick for the last 8 years. Never can find a tool that really compares to this like Yesware, all day!

  ### 44. Easy way to stay on top of emails

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 06, 2021

**What do you like best about Vendasta Yesware?**

I like that it tells you when a recipient reeds an email, no matter how many times they open it, it'll alert you.

**What do you dislike about Vendasta Yesware?**

I like the functionality of it but the interface could be for aesthetically pleasing. But that's me being picky.

**Recommendations to others considering Vendasta Yesware:**

I don't use it for tons of other features besides open notifications and reminders but for those two things it's really so helpful

**What problems is Vendasta Yesware solving and how is that benefiting you?**

I'm able to know when a client reads my messages and I'm able to set reminders to follow up if I don't hear back from them

  ### 45. Yesware saves time and offers A/B testing of subject lines

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Public Relations and Communications | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 19, 2022

**What do you like best about Vendasta Yesware?**

When I'm following up on a pitch, it helps to know who was interested enough to read the email initially and narrows down who to follow up with.

**What do you dislike about Vendasta Yesware?**

Many times the location of where the email is opened is off.

**Recommendations to others considering Vendasta Yesware:**

If you're a publicist, Yesware is a time saver!

**What problems is Vendasta Yesware solving and how is that benefiting you?**

I can A/B test different subject lines. By seeing who opens which, I know which subject line resonates more.

  ### 46. Yesware allows me to keep track of client emails and see who I should follow up with.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 27, 2022

**What do you like best about Vendasta Yesware?**

Being able to track open and unopened emails to my clients.

**What do you dislike about Vendasta Yesware?**

Yesware is unable to tell me exactly who opened the email if I'm sending to multiple people at a given time.

**Recommendations to others considering Vendasta Yesware:**

If you're looking to be able to track receipt of emails without having to use read receipts, this software is perfect.

**What problems is Vendasta Yesware solving and how is that benefiting you?**

I am having no problems with Yesware at this time.

  ### 47. Very helpful for tracking!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 19, 2022

**What do you like best about Vendasta Yesware?**

Email clicks and open rates for email campaigns, the templates are a game-changer and make it incredibly easy to access the template I need. Makes prospecting and following up fun.

**What do you dislike about Vendasta Yesware?**

Sometimes when I mark a template as a favorite, it does not always populate in my favorites tab. I have a workaround by using the recently used templates but it can be tedious.

**Recommendations to others considering Vendasta Yesware:**

Same as above

**What problems is Vendasta Yesware solving and how is that benefiting you?**

The same as above, Sometimes when I mark a template as a favorite, it does not always populate in my favorites tab. I have a workaround by using the recently used templates but it can be tedious.

  ### 48. Unmatched Sales and Productivity Tool

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Fine Art | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 19, 2022

**What do you like best about Vendasta Yesware?**

I love being able to track messages plain and simple. We are a sales company so it helps to see how frequently a client contemplates a purchase.

**What do you dislike about Vendasta Yesware?**

The window it creates. Often times blocking certain necessary areas of the screen.

**Recommendations to others considering Vendasta Yesware:**

Give it a 10 day free trial. You'll likely be back.

**What problems is Vendasta Yesware solving and how is that benefiting you?**

We now know when a client is thinking about our product and how frequently.

  ### 49. Great use for PR!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Public Relations and Communications | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 19, 2022

**What do you like best about Vendasta Yesware?**

As a PR professional, I love that I can see when a reporter opens my emails and how many times they look at them. It helps me calculate when and how to follow up.

**What do you dislike about Vendasta Yesware?**

I can't think of anything I dislike. It works for what I need it for.

**What problems is Vendasta Yesware solving and how is that benefiting you?**

Yesware makes my job a lot more strategic with email tracking.

  ### 50. Yesware is a game changer

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Public Relations and Communications | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 27, 2022

**What do you like best about Vendasta Yesware?**

I love that I can track read receipts and know when clients or colleagues read my emails.

**What do you dislike about Vendasta Yesware?**

That sometimes the pop-ups of read receipts can be distracting.

**What problems is Vendasta Yesware solving and how is that benefiting you?**

I am solving the problem of uncertainly of whether or not my emails are received. I've realized that it's good to know when/where people read my emails.


## Vendasta Yesware Discussions
  - [Is there a plan to make a better individual package for a single person that contains more but not all the features offered through Yesware?](https://www.g2.com/discussions/is-there-a-plan-to-make-a-better-individual-package-for-a-single-person-that-contains-more-but-not-all-the-features-offered-through-yesware) - 1 comment, 1 upvote
  - [How does Yesware email tracking work?](https://www.g2.com/discussions/email-tracking) - 1 comment, 1 upvote
  - [Mac OS X + Office 365](https://www.g2.com/discussions/mac-os-x-office-365) - 2 comments, 1 upvote
  - [What is Yesware used for?](https://www.g2.com/discussions/what-is-yesware-used-for) - 1 comment
  - [Is yesware safe?](https://www.g2.com/discussions/is-yesware-safe) - 1 comment

- [View Vendasta Yesware pricing details and edition comparison](https://www.g2.com/products/vendasta-yesware/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-07-18+18%3A27%3A10+-0500&secure%5Bsession_id%5D=c8543507-913f-42ce-9f3a-a3b52a7ec7d9&secure%5Btoken%5D=02d466432b54872f893cc43bf371729b5418b972039e56e9457074221e56eca6&format=llm_user)

## Vendasta Yesware Features
**Integrated Workflows**
- Task Management
- Email Tracking/Automation
- Calls and Voice
- Other Outreach Options 
- CRM Integration
- Calendar
- Shared Records

**Notifications**
- Confirmations & Reminders
- Appointment Follow-Up
- Scheduling Notifications

**Integrations**
- MS Teams Integration
- Email Integration
- Zoom Integration
- Google Meet Integration
- Salesforce Integration

**Agentic AI - Salesforce AppExchange Apps**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Agentic AI - Email Tracking**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Analytics**
- Open Rates
- Link Activity
- Attachment Activity

**Repeatability and Reportability**
- Content Management
- Workflow Management
- Workflow Performance
- Sales Coaching and Insights
- Gamification

**Settings**
- Time Zone Detection
- Availability Settings
- Blocked Time Settings

**Branding & Customizatio**
- Custom Booking Page
- Personalized Links
- Personalized Web Embed

**Customizations**
- Email Platform Integration
- Email Scheduling
- Notifications
- Email Categorization
- Templates

**Personalization**
- Branding
- Links

**Automatic Rules & Configurations**
- Set Working Hours
- Automatic Updates
- Buffer Times

**Integrations**
- Multi- Calendar Integration
- Video Conferencing

**Agentic AI - Business Scheduling**
- Autonomous Task Execution
- Multi-step Planning

**Agentic AI - Sales Engagement**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Agentic AI - Online Appointment Scheduling**
- Autonomous Task Execution
- Multi-step Planning
- Natural Language Interaction

## Top Vendasta Yesware Alternatives
  - [Cirrus Insight](https://www.g2.com/products/cirrus-insight/reviews) - 4.2/5.0 (1,467 reviews)
  - [Mixmax](https://www.g2.com/products/mixmax/reviews) - 4.6/5.0 (1,435 reviews)
  - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 4.4/5.0 (24,668 reviews)

