--- title: Vendasta Yesware Reviews meta_title: 'Vendasta Yesware Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 821 reviews by the users' company size, role or industry to find out how Vendasta Yesware works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 821 scale: '5' date_modified: '2026-07-17' parent_category: name: Sales Acceleration url: https://www.g2.com/categories/sales-acceleration --- # Vendasta Yesware Reviews **Vendor:** Vendasta **Category:** [Sales Engagement Software](https://www.g2.com/categories/sales-engagement) **Average Rating:** 4.4/5.0 **Total Reviews:** 821 ## About Vendasta Yesware Vendasta Yesware is a sales outreach solution that helps you with email tracking, automated sales sequences, email templates and sales automation. It works out of your Gmail or Outlook inbox and syncs activities to the CRM, empowering sales reps and managers to drive better results without switching tabs, systems, or workflows. From the first cold email until you close the deal, know what’s working, who’s ready to buy, when to follow up and what messaging to use. It’s simple to set up and easy to use, helping you close more deals without the complexity of “enterprise” sales software. Companies like Netbrain, General Assembly and BMO use Yesware for sales. To learn more, visit www.yesware.com. ## Vendasta Yesware Pros & Cons **What users like:** - Users value the **reliable outreach capabilities** of Yesware, appreciating its intuitive design and comprehensive campaign management. (4 reviews) - Users value the **intuitive setup and comprehensive features** of Vendasta Yesware, enhancing CRM tasks efficiently. (4 reviews) - Users find Vendasta Yesware to be **extremely easy to use** , delivering reliable and intuitive email automation effortlessly. (3 reviews) - Users value the **easy scheduling** features of Yesware, appreciating its reliable outreach capabilities and integration options. (3 reviews) - Users appreciate the **effective scheduling** features of Vendasta Yesware, enhancing their outreach and campaign management. (3 reviews) - Users appreciate the **reliable automation** features of Vendasta Yesware, particularly in scheduling and sending emails effectively. (2 reviews) - Connectivity (2 reviews) - Users value the **CRM integration** of Vendasta Yesware, enhancing their campaign management and prospect tracking capabilities. (2 reviews) - Users love the **email tracking** feature of Yesware for its simplicity and real-time insights on outreach effectiveness. (2 reviews) - Google Integration (2 reviews) **What users dislike:** - Users experience **poor customer support** , often receiving no responses to issues and struggling with product functionality. (3 reviews) - Users express frustration with **poor support** , as unresolved issues significantly hinder their experience and access to features. (3 reviews) - Users find the **contact importing process difficult** , expressing frustration over lack of support and communication for upgrades. (2 reviews) - Users face **significant limitations** with Vendasta Yesware, particularly regarding unresponsive support and non-functioning features. (2 reviews) - Users find Vendasta Yesware has **limited functionality** , making it difficult for larger operations to scale effectively. (2 reviews) - Subscription Issues (2 reviews) - Users face challenges with **account management** , often struggling to get responses for subscription upgrades. (1 reviews) - Users criticize the **lack of personalized onboarding and technical support** , making it challenging to adapt to Yesware. (1 reviews) - Complex Settings (1 reviews) - Users report frequent **email issues** with Yesware, including disconnects and uncertainty about email delivery and tracking. (1 reviews) ## Vendasta Yesware Reviews ### 1. Game Changing **Rating:** 5.0/5.0 stars **Reviewed by:** Caleb J. | Communications Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** November 11, 2019 **What do you like best about Vendasta Yesware?** I love Yesware's ability to have Team Templates. **What do you dislike about Vendasta Yesware?** It doesn't mesh with our particular CRM...but we have an outdated one so that's to be expected, I suppose. **Recommendations to others considering Vendasta Yesware:** Just do it! It is amazing! Don't let the pricetag scare you away. **What problems is Vendasta Yesware solving and how is that benefiting you?** Unified Team Communication. ### 2. Loved it since I paid for it myself **Rating:** 4.5/5.0 stars **Reviewed by:** Nikki M. | Customer Success Leader, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2019 **What do you like best about Vendasta Yesware?** I love that you can create, edit, store, and organize all the templates with ease. Scheduling reminders for follow up emails help me from letting important communications fall through the cracks. And of course, seeing when/if people have opened and clicked is a huge factor in my high rating. It allows me to confidently keep my clients, partners, etc accountable. **What do you dislike about Vendasta Yesware?** Adding recipients to cadences was a pain in the a$$. I gave up on it trying to do it with a csv file and tried adding people manually, which took forever and wasn't effective. It's the main reason I don't ask my company to pay for the Enterprise option. **What problems is Vendasta Yesware solving and how is that benefiting you?** Yesware helps increase productivity and reduces redundancy. The biggest benefit is having a software service that improves functionality at the office rather than adding yet another hurdle to jump over. ### 3. Helpful tool for Account Management **Rating:** 4.5/5.0 stars **Reviewed by:** Laura G. | Director of Success, Mid-Market (51-1000 emp.) **Reviewed Date:** April 23, 2019 **What do you like best about Vendasta Yesware?** I love using the remind feature to help stay on top of my accounts and next action items needed. I also love the Google Cal sync to Salesforce. Templates have helped me operationalize our support for my team which started as a team of 1 and is now 12- a streamlined and consistent communication resource has been greatly appreciated. **What do you dislike about Vendasta Yesware?** I don't like that mail merge was taken away and I don't like that you can't have an account in 2 campaigns at once **Recommendations to others considering Vendasta Yesware:** Super helpful if you are doing Customer Success where you have typical outreach but it needs a component of personalization **What problems is Vendasta Yesware solving and how is that benefiting you?** Managing a large amount of accounts and contacts while providing personalized touches and supports. Yesware helps me track progress but more importantly stay on top of next steps with my accounts and personalized communications to our growing customer base ### 4. Yesware is pretty decent **Rating:** 5.0/5.0 stars **Reviewed by:** Ben L. | Founder, Chief Creative Officer, Media Production, Small-Business (50 or fewer emp.) **Reviewed Date:** October 25, 2019 **What do you like best about Vendasta Yesware?** I like that I can get a vague approximation as to whether or not someone is interacting with my emails or not. **What do you dislike about Vendasta Yesware?** I don't like the false positives. If someone's email app creates a preview of the email or preloads it, it will register as an open. **Recommendations to others considering Vendasta Yesware:** not entirely accurate. Many false positives but at least you can get a general idea if someone is interacting with your emails or not. **What problems is Vendasta Yesware solving and how is that benefiting you?** I can determine the approximate interest and open rates of email campaigns I am sending out. ### 5. CRM that is easily complemented with gmail. **Rating:** 4.0/5.0 stars **Reviewed by:** Frances J. L. | Sales Attendant, Retail, Mid-Market (51-1000 emp.) **Reviewed Date:** April 01, 2019 **What do you like best about Vendasta Yesware?** Speller and grammar checker English It is an ideal tool for CRM, using the mail that we normally use for various tasks, with this application you can use both outlook and gmail mail, since the application integrates perfectly with these two, and makes them a tool of very complete crm, not only you have all the functions that gmail provides, but also, you have all the new features that adhere thanks to Yesware, the application has a good monthly cost, it is not very expensive,so you can use any person, or any company, give this tool to your employees, the templates that this application gives us are very good, also can be edited easily, which helps a lot in the work, when you need to give quick and professional answers. **What do you dislike about Vendasta Yesware?** I like to use the advertising blocker in my browser, since normally when I use gmail, which is the client where we use Yesware, I usually have some conflicts with this add-on, sometimes I have to unblock it so that the application works correctly I do not understand why, many people we use, advertising blocker, I do not think it's the only one, also if you pay for this application, the blocker should not have any problem, and work with it, without problem some colleagues, I have been told that the application gives them some conflicts with certain applications. **Recommendations to others considering Vendasta Yesware:** Personally, I really like this application, it integrates perfectly with my email client, and has the features that I need, to love my work every day. **What problems is Vendasta Yesware solving and how is that benefiting you?** It is a fantastic complement to the mail client that is being used, the main mail can be used, and to give a complete follow up to all the mails that are sent to the different people, we can know specifically what people think about the information that we send them, this is fantastic, so we can collect valuable information that helps us improve a lot in the provision of our services. ### 6. Great Tool for Keeping Track of Sales Activity **Rating:** 5.0/5.0 stars **Reviewed by:** Marilyn Q. | Business Development Representative, Enterprise (> 1000 emp.) **Reviewed Date:** April 19, 2019 **What do you like best about Vendasta Yesware?** Yesware is very helpful in tracking my email opens and replies. I was able to create customized templates to make sending emails a much more efficient process. The best part is that it integrates directly with my CRM system so that all replies show up as on Salesforce. **What do you dislike about Vendasta Yesware?** Sometimes Yesware doesn't sync emails correctly on my CRM system (Salesforce). When a decision maker responds with "not interested" I typically log that so that it will show up on Salesforce. However, sometimes I have to this twice. **What problems is Vendasta Yesware solving and how is that benefiting you?** Yesware helps me be efficient. With the templates I am able to create, I can send emails very quickly. The instant notifications when a merchant opens an email helps me stay on top of things. Yesware is also very easy to customize. You can add your own templates and check reports of your activity. ### 7. Amazing productivity tool - indispensable **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** October 22, 2019 **What do you like best about Vendasta Yesware?** The best feature is Remiders. It reminds you to follow up with a person if he/she doesn't respond to you within a certain amount of time. It has made customer follow ups so much more efficient. **What do you dislike about Vendasta Yesware?** It breaks once in a while and I need to reinstall it **Recommendations to others considering Vendasta Yesware:** One of the best productivity tools. Worth every penny **What problems is Vendasta Yesware solving and how is that benefiting you?** It has improved my efficiency tremendously. Reminders and Templates are the two features I use the most. Tracking alerts are very useful as well. ### 8. Yesware is the best tool for sales engagement **Rating:** 5.0/5.0 stars **Reviewed by:** Alex M. | Assistant Manager, Building Materials, Mid-Market (51-1000 emp.) **Reviewed Date:** September 03, 2019 **What do you like best about Vendasta Yesware?** I love the quick notifications of when someone opens my email and how many times. The color is perfect for notifications and easy on the eyes/not irritating. Seeing when a lead opens my email and how many times they open it has changed my technique and has increase my returns. **What do you dislike about Vendasta Yesware?** I just wish I knew all the different ways to use yesware because I know that I have barely tapped into all the possibilities. **Recommendations to others considering Vendasta Yesware:** If you are in B2B Sales USE IT **What problems is Vendasta Yesware solving and how is that benefiting you?** No problems yet. I do not use the site however. I just use the templates, campaigns, and activity bar in my Gmail/Salfesforce. ### 9. Scheduling feature **Rating:** 5.0/5.0 stars **Reviewed by:** Yulia G. | Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** October 11, 2019 **What do you like best about Vendasta Yesware?** I love the scheduling and mail merge features! **What do you dislike about Vendasta Yesware?** Sometimes when you open Gmail, Yesware extension doesn't automatically open there. This happens a few times out of ten. **Recommendations to others considering Vendasta Yesware:** It's easy and convenient if you send a lot of emails and work with large sales leads volumes. **What problems is Vendasta Yesware solving and how is that benefiting you?** Scheduling, mailmerge. ### 10. Yesware is an efficient tool for tracking emails **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Enterprise (> 1000 emp.) **Reviewed Date:** September 18, 2019 **What do you like best about Vendasta Yesware?** I like that I can mail-merge, and the fact that I can track if my recipients have read and received the email. Also helps me to figure out if my respondent checks their emails or if I need to find another way of communication. **What do you dislike about Vendasta Yesware?** Honestly speaking I can't really think of any negatives I think the tool is really a smart way of emailing my clients. **Recommendations to others considering Vendasta Yesware:** I say go for it, it will make your communications easier. **What problems is Vendasta Yesware solving and how is that benefiting you?** It has helped me to be to track clients who are not engaged and find better ways to communicate ### 11. Easy to use **Rating:** 4.0/5.0 stars **Reviewed by:** Colby P. | Senior Account Executive II, Mid-Market (51-1000 emp.) **Reviewed Date:** August 01, 2019 **What do you like best about Vendasta Yesware?** Very easy to set up templates to make emailing more efficient and leads to a lot time saved. Good tracking when it comes to open's and presentation viewing **What do you dislike about Vendasta Yesware?** Using yesware links tends to get your email kicked into spam folders. The tracking isn't always reliable. Font's tend to get messed up. **What problems is Vendasta Yesware solving and how is that benefiting you?** It has allowed me to track effective email subjects for opens and replies. It's also allowed me to save time when it comes to emailing prospects and setting up campaigns. ### 12. Great software for email marketing **Rating:** 4.0/5.0 stars **Reviewed by:** Don F. | Manufacturers Sales Representative, Small-Business (50 or fewer emp.) **Reviewed Date:** August 26, 2019 **What do you like best about Vendasta Yesware?** Love being able to create templates and get read receipts **What do you dislike about Vendasta Yesware?** Wish the mail Merge feature was available to all levels of membership **What problems is Vendasta Yesware solving and how is that benefiting you?** It really helps me to be able to understand when my emails are being read, and who is looking at them,Also being able to quickly create professional looking email templates and save them for use in the right situations has been a big help ### 13. Easy to use **Rating:** 4.0/5.0 stars **Reviewed by:** Katie A. | Business Development Representative , Mid-Market (51-1000 emp.) **Reviewed Date:** June 26, 2019 **What do you like best about Vendasta Yesware?** Yesware is very easy to use and it makes it simple to send out mass emails while still being able to track the participants at the same time. **What do you dislike about Vendasta Yesware?** I don't like that you are not able to send the same recipient multiple campaigns even if they are spaced apart **Recommendations to others considering Vendasta Yesware:** It makes it very quick and easy to send out mass emails in a short amount of time. As a result, it saves me a lot of time during the day. **What problems is Vendasta Yesware solving and how is that benefiting you?** It's easy to track the emails I'm sending out to know who is reading the content ### 14. Yesware helped lift our outreach to another level **Rating:** 5.0/5.0 stars **Reviewed by:** Team Hostinger . | Business Development Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 15, 2019 **What do you like best about Vendasta Yesware?** Yesware has given our team the ability to track and optimize our outreach templates to the max. We are able to see the open and reply rates which then allows us to make sure that we're sending only the best pitches. Also, their weekly report helps us to manage our team's performance. **What do you dislike about Vendasta Yesware?** We'd like to see a dashboard of performance metrics when we log in to our account on yw.com. Rather than having to download the report as a .csv **Recommendations to others considering Vendasta Yesware:** YW will make your outreach much more detailed, optimized and accurate. The ability to track the email open rate is amazing for our company. **What problems is Vendasta Yesware solving and how is that benefiting you?** Optimizing our outreach pitches, getting new partners on board, measuring our email performance, making sure we deliver our emails to the right people on the right time. ### 15. Yesware is my sales Secret Weapon! **Rating:** 5.0/5.0 stars **Reviewed by:** Dawn M. | Passionate Champion for Small Businesses, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** March 07, 2019 **What do you like best about Vendasta Yesware?** At times, when I'm drumming up new business for my social media firm, I send out cold emails. Yesware allows me to see who's interacting with my sales letters. These are leads I follow up on 1st. This tool is hands-down a must-have for salespeople. Also, the templates are awesome! Such a huge time-saver when you're sending out dozens of emails. **What do you dislike about Vendasta Yesware?** I've never had an issue with this extension. I've had a billing hiccup once and it was my own fault. The staff treated me with respect and even helped me out! **Recommendations to others considering Vendasta Yesware:** This is an easy to use extension. If you're looking to close sales based on how people interact with your sales letters, you need to install Yesware. **What problems is Vendasta Yesware solving and how is that benefiting you?** After sending a cold email, reaching out to people who are actively looking at your website and social profiles is imperative for stellar follow-up. I've closed more sales by knowing who's engaging and when than I can count. I would not do a sales job without this service. ### 16. I love Yesware! It saves and makes me money! **Rating:** 5.0/5.0 stars **Reviewed by:** Dave K. | CEO/President, Small-Business (50 or fewer emp.) **Reviewed Date:** March 28, 2019 **What do you like best about Vendasta Yesware?** I love knowing that my email has been read and that I get notified when they come back to it. The best story I have to date is I earned a $15,000 pay day because of Yesware tracking an old email I sent to a prospect. It's not the only time it's happened either. It also is very helpful from a legal standpoint. I've had folks claim they didn't receive an email I sent that had important information in it and when I showed them the tracking log of them opening it many many times they shamefully admitted they received it. **What do you dislike about Vendasta Yesware?** Not much! I only wish it was possible to know exactly who opened an email when sending to multiple people. **What problems is Vendasta Yesware solving and how is that benefiting you?** Closing sales with old prospects by following up after they'd opened an old email I had sent. ### 17. Yesware is an amazing efficiency tool for my business. **Rating:** 5.0/5.0 stars **Reviewed by:** Mike D. | Co-Owner, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** April 23, 2019 **What do you like best about Vendasta Yesware?** It's simple, user-friendly, and saves me a ton of time. It would literally take me months to do the same amount of work manually. Campaigns have been a huge success for me and It's been instrumental in helping me schedule intro meetings with new prospects, follow-up demos, training for current customers, etc. **What do you dislike about Vendasta Yesware?** It's not a big issue, but sometimes links or attachments within my campaigns can mess with formatting but that may be on the email provider. **Recommendations to others considering Vendasta Yesware:** Yesware will help you be 10x more efficient than you would without it. It just works! **What problems is Vendasta Yesware solving and how is that benefiting you?** It allows me to prospect in mass, but also be very targeted and strategic. Most importantly, it really helps schedule new meetings and reduce the amount of communication required to do so. ### 18. Easy to use and valuable data **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.) **Reviewed Date:** February 29, 2020 **What do you like best about Vendasta Yesware?** Yesware gives me everything I need: - Notifications when my emails are opened - Templates for frequently used emails - Location stamp for email openings **What do you dislike about Vendasta Yesware?** There is nothing I dislike about Yesware. It's a great program. **What problems is Vendasta Yesware solving and how is that benefiting you?** It's helping me see who is interested in my content. ### 19. Great CRM! Highly Recommend **Rating:** 5.0/5.0 stars **Reviewed by:** Kelsey M. | Regional Partnership Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 04, 2019 **What do you like best about Vendasta Yesware?** I love Yesware because it is extremely easy to use and navigate. Having switched from SalesForce to Yesware, I have found I prefer Yesware across the board. I love the visualization of my pipeline, and that it organizes my opportunities on who I have last contacted, ensuring I never let a lead go stale. It is very intuitive for me. **What do you dislike about Vendasta Yesware?** I wish the keyboard shortcuts would tie directly to an opportunity **Recommendations to others considering Vendasta Yesware:** If you are looking for a simple straight forward CRM look no further. This is like using an Apple created CRM vs a Microsoft one, everything seems intuitive and very simple and straightforward. **What problems is Vendasta Yesware solving and how is that benefiting you?** The biggest problem I have solved is keeping on top of leads, I sort mine by last touched so that I never go more than 3 days without contact. ### 20. Brilliant, huge time saver and love the insights. **Rating:** 5.0/5.0 stars **Reviewed by:** Donavan B. | EMEA Solutions Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** November 04, 2019 **What do you like best about Vendasta Yesware?** The automation and the campaigns and templates. **What do you dislike about Vendasta Yesware?** So far, nothing. I have nothing as yet to complain about. **Recommendations to others considering Vendasta Yesware:** Great for productivity and time saving **What problems is Vendasta Yesware solving and how is that benefiting you?** Time, productivity. ### 21. I can't live without Yesware **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 28, 2020 **What do you like best about Vendasta Yesware?** The functionality is amazing, this thing is a life savor and a critical solution when it comes to building pipeline and outbounding **What do you dislike about Vendasta Yesware?** The fact you can't customize by default the reminders. **What problems is Vendasta Yesware solving and how is that benefiting you?** A. Reminders for follow ups. B. Monitoring email openings. C. Scheduling meetings ### 22. Their sales & support staff just do not care **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** September 04, 2019 **What do you like best about Vendasta Yesware?** Email automation is a very useful component of prospect outreach. We used to like Yesware initially, it did the job it said it did, but after that there were lot of issues. **What do you dislike about Vendasta Yesware?** Their sales team openly lies. We sent them a request and when we did not get a response for a week, we followed up. The sales team lied saying they never saw our mail earlier, when using their own product we could see that they opened our email multiple times! Also, neither their sales or support are open to listening to any customer feedback. We tried to cut them slack initially, but then we just got too frustrated and moved to another product. **What problems is Vendasta Yesware solving and how is that benefiting you?** We used Yesware for our email outreach. ### 23. Yesware makes working efficiently easy! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 13, 2019 **What do you like best about Vendasta Yesware?** The ability to easily create a template that I use over and over again. Tracking emails also a great feature when working in teams. **What do you dislike about Vendasta Yesware?** Learning how to use the software is not intuitive enough. I don't want to spend a lot of time learning how to use. **Recommendations to others considering Vendasta Yesware:** Yesware will allow you to save valuable time. It can be very useful when working in teams and with clients. Yesware has become something I use every day and recommend. **What problems is Vendasta Yesware solving and how is that benefiting you?** Yesware saves me time on emails I send repeatedly. It has become an integral part of the way the company I work with does business. ### 24. It helps me tremendously to see when and how often my emails are opened and forwarded. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Sports | Small-Business (50 or fewer emp.) **Reviewed Date:** October 11, 2019 **What do you like best about Vendasta Yesware?** That I can see when people open my emails as well as how often it gets forwarded. I send out info that a lot of people needs to see so its great to see it get passed along and opened. **What do you dislike about Vendasta Yesware?** I wish it had a counter instead of telling me each individual open. **What problems is Vendasta Yesware solving and how is that benefiting you?** It helps me discuss with my group leaders when they have low numbers and their email was never forwarded ### 25. Yesware Helps Me Predict The Future **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** August 13, 2019 **What do you like best about Vendasta Yesware?** the desktop notifications - I see a client opens my email a few times and then..my phone rings and its my client. Since I know they read my email and what they want to talk about,I'm ready to go. And if they dont read my email after a few days, I know to follow up via call, new email, another contact, etc. **What do you dislike about Vendasta Yesware?** Outlook integration can be a little shaky at times **What problems is Vendasta Yesware solving and how is that benefiting you?** Solving the question of does my client or propsect care about my email. Benefits are I dont have to be a pest once I send my email - if I see opens I know I'm on the right track and dont have to worry about follow ups as they'll respond. Or i can respond a few days later knowing that my message has resonated with them. ### 26. I am able to see when my messages are viewed, that's a plus **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** November 20, 2019 **What do you like best about Vendasta Yesware?** I am able to see when my messages are viewed, that's a plus **What do you dislike about Vendasta Yesware?** The random pop ups on my screen, and when I click that pop up the original email doesnt show up. **What problems is Vendasta Yesware solving and how is that benefiting you?** When to call my customers, I always call when I see my messages are being viewed ### 27. Know exactly when your recipients open you email **Rating:** 5.0/5.0 stars **Reviewed by:** Mark S. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** September 18, 2019 **What do you like best about Vendasta Yesware?** This is essential to know the appropriate time to take the next action by being notified when your recipient has opened your email. You also know if they open it and not respond as well as knowing if it was opened at all. **What do you dislike about Vendasta Yesware?** Yesware will tell you if someone or 2-3 others have opened it. So, it is not specific if you send the same email to several people. **What problems is Vendasta Yesware solving and how is that benefiting you?** Just knowing if someone has opened my email is helpful. ### 28. Yesware - Enhance Your Sales Process **Rating:** 5.0/5.0 stars **Reviewed by:** Nickolas P. | Sales Development Representative, Internet, Enterprise (> 1000 emp.) **Reviewed Date:** June 28, 2019 **What do you like best about Vendasta Yesware?** I like the ability to track Merchant engagement through Yesware. I can see if they've opened, read, or clicked my email/hyperlink. It enhances my efficiency and tracks emails through my Gmail. **What do you dislike about Vendasta Yesware?** The downsides of Yesware are I'm unsure how accurate the tracking is sometimes. I'll get a random notification that a Merchant opened an email at 3AM. For the most part, I believe the tracking is accurate. **Recommendations to others considering Vendasta Yesware:** Use the reporting capabilities! **What problems is Vendasta Yesware solving and how is that benefiting you?** I'm using Yesware to help understand Merchants and clients by utilizing the data based on the responses to emails and the links they click on.It's also a huge time-saver! It helps to cut down the time in uploading data into a CRM by automatically syncing the entire process ### 29. Awesome technology that keeps me on top of my leads **Rating:** 5.0/5.0 stars **Reviewed by:** Alex M. | Senior Sales Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** June 25, 2019 **What do you like best about Vendasta Yesware?** I check the activity on emails I've sent as well as emails that haven't been opened. Makes my follow up much more effective. **What do you dislike about Vendasta Yesware?** I wish it was easier for me to send out templates. In all honesty, I probably need to spend more time to figure out templates but I feel like I don't have enough time with all the other products my company uses. **Recommendations to others considering Vendasta Yesware:** Don't wait...get Yesware asap. **What problems is Vendasta Yesware solving and how is that benefiting you?** Lead follow up is the main problem I'm solving. Love the Salesforce integration. ### 30. If time is $, YesWare has made me $$$$ **Rating:** 5.0/5.0 stars **Reviewed by:** Brad A. | Project Coordinator, Enterprise (> 1000 emp.) **Reviewed Date:** April 23, 2019 **What do you like best about Vendasta Yesware?** The email templates are amazing. Instead of searching my inbox for an email I've sent previously so I can cut & paste, making several tweaks for a new customer/sales rep, and then sending it to the customer/sales rep, I can just create a template with drop downs. I've made dozens of templates saving me SO much time. I absolutely love it. **What do you dislike about Vendasta Yesware?** I wish it were easier to ensure duplicate info gets pulled from Subject into the body of the email. For instance, if I insert into the subject, and then insert the actual project # into that space, I'd like to make sure that info populates into the area of the body. Sometimes it works and sometimes it doesn't. Probably user error, but it'd be nice to have it simpler so I never mess it up. **Recommendations to others considering Vendasta Yesware:** If you send a lot of similar emails (repetitive correspondence), jump on the email template creation asap. I waited, thinking it would be hard, and I regret that. I use it every day now and it saves me time every time I use it. **What problems is Vendasta Yesware solving and how is that benefiting you?** Streamlining repetitive correspondence with email template creation. ### 31. Overall an excellent tool **Rating:** 3.5/5.0 stars **Reviewed by:** Ashley M. | Director of Client Services, Small-Business (50 or fewer emp.) **Reviewed Date:** April 23, 2019 **What do you like best about Vendasta Yesware?** The ability to send campaign emails from the Gmail client window **What do you dislike about Vendasta Yesware?** Editing campaigns while they are live is a bit tricky, and we have had issues with mail merge, and have sent a few campaigns to the wrong people - it only happened a handful of times but as you can imagine, getting that bit wrong can do considerable damage to a brand. **Recommendations to others considering Vendasta Yesware:** Get a minimum of four users, so you can negotiate a discount and share each others templates **What problems is Vendasta Yesware solving and how is that benefiting you?** We are prospecting with yesware, and selling a SaaS product. We find it immensely useful to be able to tee up multiple messages and set them off on a predetermined cadence. ### 32. Yesware is the best! **Rating:** 5.0/5.0 stars **Reviewed by:** Camille K. | Founder, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** March 28, 2019 **What do you like best about Vendasta Yesware?** I've been using Yesware for years now and couldn't be happier with it. It's great to know your emails are actually being received, your attachments are being reviewed and sometimes forwarded to others. It's helped me keep my clients on their toes and also kept them honest. **What do you dislike about Vendasta Yesware?** I don't dislike anything about yesware although I wish I could see more detail that went back farther than 30 days. **Recommendations to others considering Vendasta Yesware:** The best for email tracking and presentation tracking - do it **What problems is Vendasta Yesware solving and how is that benefiting you?** I love being able to know my clients or recipients are receiving and reviewing emails and presentations, contracts, etc. This prevents me from harassing people because I already know it's been received and reviewed - I also know when they're telling me the truth. ### 33. Love using it for templates **Rating:** 4.0/5.0 stars **Reviewed by:** Jason V. | Sales Development, Mid-Market (51-1000 emp.) **Reviewed Date:** August 16, 2019 **What do you like best about Vendasta Yesware?** I love creating all my templates in Yesware. I like that it has the option to add a dropdown selector. **What do you dislike about Vendasta Yesware?** The email open notification still needs some work. When I open an email I've sent to someone it sometimes registers it as opened. **What problems is Vendasta Yesware solving and how is that benefiting you?** Faster email output while making them a bit more personalized. ### 34. Yesware makes my workday way more efficient! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** August 13, 2019 **What do you like best about Vendasta Yesware?** Can't imagine work life without Yesware. I love having the templates with autofill and how it can import to the CRM without having to do so manually. I'm ontop of my client list when it comes to using Yesware. **What do you dislike about Vendasta Yesware?** Not much, the only thing I would ask is to have Yesware suggest templates from the emails we typically send out since I'm necessarily the greatest of a writer! **What problems is Vendasta Yesware solving and how is that benefiting you?** Time sensitive email responses. I now have the templates to send out detailed emails without spending time to rewrite them and autofill. ### 35. Making email easier **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** April 11, 2019 **What do you like best about Vendasta Yesware?** I love the templates tool which saves me so much time sending proposals through to clients, or orders through to suppliers. It's easy to personalise and so time-saving. I have a number of template categories and use them ALL the time. I also love the calendar scheduling tool - it just makes appointment setting so much easier without the to-ing and fro-ing. **What do you dislike about Vendasta Yesware?** Nothing I can think of. The platform performs to and above my expectations. **Recommendations to others considering Vendasta Yesware:** Yesware has a great functionality enabling you to easily schedule appointments with others in your available and your personally selected times for that appointment (not just from all your available times which most other schedulers do, which makes it hard to manage travel etc) - this is so much better than anything else I've seen. **What problems is Vendasta Yesware solving and how is that benefiting you?** I've saved heaps of time with the templates, and love the reminder tool so nothing slips through the cracks. The scheduling tool makes the whole process of finding a suitable time so much easier. Love it!! My biggest problem is trying to fit everything into the day - Yesware has definitely helped with that! I also love being able to track when emails are opened - a great tool for Business development. ### 36. Yesware is the only way I can get through my day **Rating:** 5.0/5.0 stars **Reviewed by:** Sasha W. | Regional Manager of Customer Success (East), Enterprise (> 1000 emp.) **Reviewed Date:** April 11, 2019 **What do you like best about Vendasta Yesware?** Working in customer success means that I end up writing many of the same emails for proactive outreach and the Yesware templates save me SO much time. You can also see the response rate on each template to see how effective it is which has been helpful for knowledge sharing and training. The reminder feature is great as well so I can make sure to follow through on emails effectively and efficiently. **What do you dislike about Vendasta Yesware?** I wish the reminders were automatic if the person didn't respond kind of like Boomerang **What problems is Vendasta Yesware solving and how is that benefiting you?** Saving massive amounts of time and being able to have consistent and proactive outreach to my clients to make sure I'm not missing any opportunities. ### 37. The capability to arrange emails for future sending and monitor their status. **Rating:** 5.0/5.0 stars **Reviewed by:** Elizabeth N. | Director of Client Success & Business Intelligence, Small-Business (50 or fewer emp.) **Reviewed Date:** January 29, 2019 ### 38. Reliable, affordable & easy to use email automation tool **Rating:** 4.5/5.0 stars **Reviewed by:** Igor N. | Customer Sucess & Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2019 **What do you like best about Vendasta Yesware?** Yesware is very reliable & easy to use. I've checked several email automation tools, and Yesware offers all the main features I need, such as email templates and scheduling, at a reasonable price. **What do you dislike about Vendasta Yesware?** Scheduling would be even better if I could set it up to be sent in X hours. Mail merge could be easier to set up. **Recommendations to others considering Vendasta Yesware:** If you need templates, scheduling and tracking, Yesware is an excellent choice. **What problems is Vendasta Yesware solving and how is that benefiting you?** Many of the emails I'm sending daily are repetitive, so templates are very important for me, and Yesware allows me to set up new termplates easily and access them quickly. ### 39. Great software for business **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** September 18, 2019 **What do you like best about Vendasta Yesware?** Having an organized template ready to send out and being able to track emails is so helpful when doing sales. **What do you dislike about Vendasta Yesware?** I like everything about yesware. I do not have any complaints. **Recommendations to others considering Vendasta Yesware:** Yesware will make sales and engagement so much easier so it’s important to utilize every feature they offer **What problems is Vendasta Yesware solving and how is that benefiting you?** Yesware has made my work easier and more efficient. It provides a service that is necessary when working in sales. ### 40. Yesware is Awesome! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** September 13, 2019 **What do you like best about Vendasta Yesware?** I love Yesware because it allows me to be very efficient with templates, email tracking, and reporting. **What do you dislike about Vendasta Yesware?** I love the product, I have not discovered anything that i dislike. I need to explore more of the features. **What problems is Vendasta Yesware solving and how is that benefiting you?** I really love that I can track my customers sentiment in a sense. The ability to see in real time my sent email activity by the receiver allows me to be very responsive that have lead to closed deals and timely follow ups. The templates are very convenient I have a host of them, with a click of a button I can have an appropriate email sent to a prospect or customer. ### 41. Easy to use and good features **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Research | Mid-Market (51-1000 emp.) **Reviewed Date:** April 02, 2019 **What do you like best about Vendasta Yesware?** Good features that are easy to use. Powerful tools that allow you the data to analyze to optimize sales procedure. It also automatically logs correspondence to Salesforce. **What do you dislike about Vendasta Yesware?** There is not enough flexibility within the system to mold it to specific needs. The features that are available are rigid and you have to get creative to make them work for our company. While Yesware offers some data that is helpful for analytics, it also falls short on reporting data in other places. **Recommendations to others considering Vendasta Yesware:** This is a great, less expensive, alternative to the expensive softwares like Salesloft and Outreach.io. While the more expensive options are great for larger companies, if you are a small business, you probably don't need all the bells and whistles of a more expansive platform. **What problems is Vendasta Yesware solving and how is that benefiting you?** Ability to see open rates, click through rates, call customers when they open our emails and are at their desk. Ability to do some A/B testing. ### 42. COX BUsiness **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Business Supplies and Equipment | Enterprise (> 1000 emp.) **Reviewed Date:** April 22, 2019 **What do you like best about Vendasta Yesware?** I like the tracking part of the program. In the past, I would wish upon a star that people opened my email. With this not only can you see if they opened, responded or if the email is not valid, you can set up pre determined follow ups. **What do you dislike about Vendasta Yesware?** Would like to attach pictures easier. Email reminder of those that opened the email so you can cold call/stop by the office. **Recommendations to others considering Vendasta Yesware:** Maybe a web based training. You'd be surprised to see how many have issues with creating a CSV file. Maybe prizes like the $15 GC for completing tasks in the tool. **What problems is Vendasta Yesware solving and how is that benefiting you?** Not being able to BCC myself. Seeing that the email comes from me. I also get 400 emails back when I send to 400 people. When you bcc yourself on Outlook, it doesn't send all the emails to you. ### 43. Yesware review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** October 24, 2019 **What do you like best about Vendasta Yesware?** Yesware is the best as it relates to being able to create templates, mail merges, etc. **What do you dislike about Vendasta Yesware?** Yesware at times struggles to load and at times the IP address on where prospects open up emails could be a bit incorrect. **What problems is Vendasta Yesware solving and how is that benefiting you?** I have gotten logged off of yesware quite a few times which caused me to have to redownload it and lose some previously saved templates. Some of the benefits include being able to save templates and see when and where emails are being opened across the world ### 44. Awesome automation and tracking. **Rating:** 4.5/5.0 stars **Reviewed by:** Will H. | Account Executive, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** November 20, 2019 **What do you like best about Vendasta Yesware?** Great lead creation and logging directly into Salesforce **What do you dislike about Vendasta Yesware?** Sometimes the newest features need more QA before being released like their scheduling tool. **What problems is Vendasta Yesware solving and how is that benefiting you?** Email tracking, lead creation, and reminders to follow up with sales prospects. ### 45. Can't live without it **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** April 06, 2019 **What do you like best about Vendasta Yesware?** We are a startup developing B2B product. We need to gracj how people reacts to our message. Through Yesware, we have found a very easy and awesome way to analyze our emails and allow su to iterate.Besides, the integration with Gmail makes our job easier, without the need of leaving the inbox. **What do you dislike about Vendasta Yesware?** I found a challenge not having the chance to attach files but it's been solved. I hope any time soon, we can add files from the Gmail inbox. Anyway, Yesware updated and solved one of biggest problem: attach files to a large number of users. **What problems is Vendasta Yesware solving and how is that benefiting you?** As I explained, we need to track our emails since we are on sales. Having data of our customers, how they react you message and the frequency of opening an email, give us a unique and needed insight. Not having Yesware would like piloting an airplane without GPS. ### 46. Thanks to this little gem I can sleep better **Rating:** 5.0/5.0 stars **Reviewed by:** Kazimierz J. | Estimator, Construction, Small-Business (50 or fewer emp.) **Reviewed Date:** April 09, 2019 **What do you like best about Vendasta Yesware?** Confidence and peace of mind. It is easy to use and I use it every day at least couple of dozen of times.. Great support for sales teams. **What do you dislike about Vendasta Yesware?** Can not think of one single thing to dislike. I just love it! **Recommendations to others considering Vendasta Yesware:** You can always try it first. **What problems is Vendasta Yesware solving and how is that benefiting you?** Templates are great, but knowing that my email is doing it's task is the most important thing. I send daily couple of dozen quotation requests on behalf of our clients, and I just must make sure that someone is working on my query. It gives me reminders and help me schedule my emails to hit best hours. ### 47. Yesware helps me stay better connected to my customers. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** August 29, 2019 **What do you like best about Vendasta Yesware?** I can see when a customer is taking time to read my email and it helps me better decide when to follow up with them. **What do you dislike about Vendasta Yesware?** The only real downside would be that the cost is a little high. Other than that it is the perfect tool for account management. **What problems is Vendasta Yesware solving and how is that benefiting you?** I'm able to more effectively reach busy customers when they have the time to talk or email or order. ### 48. Much better **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Media Production | Mid-Market (51-1000 emp.) **Reviewed Date:** April 23, 2019 **What do you like best about Vendasta Yesware?** I really prefer this to our old way of tracking emails. I especially like the detail of where the person is that opened the email is. Also allowing me to have multiple recipients is huge to me. Our old system didn't allow that. **What do you dislike about Vendasta Yesware?** I don't really have any major complaints. For a while it couldn't tell if I had opened the sent email or it was actually the intended recipient. I think that was changed but haven't looked in a while. I'd like an easier way to look at the emails from the Yesware activity drop-down. **Recommendations to others considering Vendasta Yesware:** Well worth a look. **What problems is Vendasta Yesware solving and how is that benefiting you?** It's all about tracking activity. It really helps me see if people are not only opening an email, but actually opening quotes and instructions I have attached. Kind of eye-opening. ### 49. Love how it keeps things organized **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in E-Learning | Small-Business (50 or fewer emp.) **Reviewed Date:** October 14, 2019 **What do you like best about Vendasta Yesware?** I really enjoy the reminders to email someone that i may have forgotten about. **What do you dislike about Vendasta Yesware?** wish i knew how to limit when someone opened an email. only need an alert once a day. **What problems is Vendasta Yesware solving and how is that benefiting you?** it helps me keep track of emails and who's receiving them. ### 50. Great solution **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** September 13, 2019 **What do you like best about Vendasta Yesware?** Tracking emails and the ability to set calendar appointments **What do you dislike about Vendasta Yesware?** Campaign management could be more effective - Salesloft does this better. **Recommendations to others considering Vendasta Yesware:** Easy to use and implement. Great at tracking emails and setting up reminders for future follow ups. **What problems is Vendasta Yesware solving and how is that benefiting you?** Helping me to book meetings faster and allows me to know when I have the biggest chance to call my opportunities ## Vendasta Yesware Discussions - [Is there a plan to make a better individual package for a single person that contains more but not all the features offered through Yesware?](https://www.g2.com/discussions/is-there-a-plan-to-make-a-better-individual-package-for-a-single-person-that-contains-more-but-not-all-the-features-offered-through-yesware) - 1 comment, 1 upvote - [How does Yesware email tracking work?](https://www.g2.com/discussions/email-tracking) - 1 comment, 1 upvote - [Mac OS X + Office 365](https://www.g2.com/discussions/mac-os-x-office-365) - 2 comments, 1 upvote - [What is Yesware used for?](https://www.g2.com/discussions/what-is-yesware-used-for) - 1 comment - [Is yesware safe?](https://www.g2.com/discussions/is-yesware-safe) - 1 comment - [View Vendasta Yesware pricing details and edition comparison](https://www.g2.com/products/vendasta-yesware/reviews?page=5§ion=pricing&secure%5Bexpires_at%5D=2026-07-29+19%3A58%3A41+-0500&secure%5Bsession_id%5D=056335d8-0bd3-4e1b-ad26-48865657a5af&secure%5Btoken%5D=dccb1e2717917797ae6391a3dcd4657adcd160e81ac69794d196bd5a2df23e35&format=llm_user) ## Vendasta Yesware Features **Integrated Workflows** - Task Management - Email Tracking/Automation - Calls and Voice - Other Outreach Options - CRM Integration - Calendar - Shared Records **Notifications** - Confirmations & Reminders - Appointment Follow-Up - Scheduling Notifications **Integrations** - MS Teams Integration - Email Integration - Zoom Integration - Google Meet Integration - Salesforce Integration **Agentic AI - Salesforce AppExchange Apps** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Email Tracking** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Analytics** - Open Rates - Link Activity - Attachment Activity **Repeatability and Reportability** - Content Management - Workflow Management - Workflow Performance - Sales Coaching and Insights - Gamification **Settings** - Time Zone Detection - Availability Settings - Blocked Time Settings **Branding & Customizatio** - Custom Booking Page - Personalized Links - Personalized Web Embed **Customizations** - Email Platform Integration - Email Scheduling - Notifications - Email Categorization - Templates **Personalization** - Branding - Links **Automatic Rules & Configurations** - Set Working Hours - Automatic Updates - Buffer Times **Integrations** - Multi- Calendar Integration - Video Conferencing **Agentic AI - Business Scheduling** - Autonomous Task Execution - Multi-step Planning **Agentic AI - Sales Engagement** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Online Appointment Scheduling** - Autonomous Task Execution - Multi-step Planning - Natural Language Interaction ## Top Vendasta Yesware Alternatives - [Cirrus Insight](https://www.g2.com/products/cirrus-insight/reviews) - 4.2/5.0 (1,467 reviews) - [Mixmax](https://www.g2.com/products/mixmax/reviews) - 4.6/5.0 (1,438 reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 4.4/5.0 (24,677 reviews)