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YesAssistant

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(9)5.0/5

Yes Assistant is a BPO provider for businesses in the US, Canada, UK, EU, Australia, and the UAE that need trained offshore teams — not freelancers. We recruit, train, and manage dedicated staff who work inside your systems, follow your SOPs, and report to your managers. You handle the strategy. We handle the hiring, training, QA, and day-to-day management. What we run Healthcare — Medical billing and coding, claims submission, prior authorization, insurance verification, patient scheduling, revenue cycle management. Financial services — Loan processing, mortgage underwriting support, KYC and AML checks, claims adjudication, collections, customer service. E-commerce — Order management, returns and refunds, product data entry, catalog management, live chat, seasonal volume coverage. Real estate — Inside sales agents, lead follow-up, transaction coordination, listing data entry, agent recruiting outreach. Logistics — Dispatch, load booking, carrier vetting, freight billing, track-and-trace. Legal — Document review, contract abstraction, paralegal support, personal injury intake and case qualification. Front and back office — Inbound and outbound calling, email and calendar management, CRM data entry and hygiene, lead research and list building, bookkeeping support, executive assistance. How engagements work Start with one specialist or a full team. Part-time or full-time. We staff to your time zone, whether that's EST, GMT, CET, AEST, or GST. You get a named account contact, documented processes, and direct visibility into daily output. No recruiting cycles, no severance exposure, no management overhead sitting on your leadership team. Who we're a fit for Companies scaling past what their in-house team can absorb, and companies replacing an unreliable freelancer setup with staff who stay. If you need one task done once, we're not it. If you need a function run every day, we are.

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